Business och konferenshotell i Maida Vale

"I don't recommend this hotel. We had problem after problem. Our basic amenities could not be provided for us. We booked two rooms and the toilet was not working in one of our rooms. The staff couldn't help us get a new room our first night there. Luckily we had one functioning toilet, otherwise we would have been forced to use the toilet down in the lobby. We got a new room the second night. Sadly they put us in the basement. No upgrades, no compensation, and not even an apology for the inconvenience. The pillows in the first room were gross and smelled like sweat. We had to ask multiple times to get new pillows before someone finally helped us. Sadly our stay even ended in a bad note. They couldn't store our bags for us on our last day in London, even though it's advertised here that there is storage. We had to pay extra at a train station to have them stored instead."