Baseras på 320 verifierade recensioner

De betalade för vistelsen. Vi dubbelkollade.
3,8 av 5
92% rekommenderar det här hotellet
4,1 Städning
4,1 Service och personal
3,9 Rummets bekvämlighet
3,8 Hotellets skick
De betalade för vistelsen.
Vi dubbelkollade.
5 av 5
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för familjer
av en verifierad resenär

Inskickad 2015-mar-27
We liked it...kids loved the pool. The hotel restaurant was nice as well.
4 av 5
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Nice hotel with a great gym across the street

Inskickad 2015-mar-23
Nackdelar: The price was high, but it seemed on par with the other hotels in the area. I guess I must just have a problem with prices overall.
Plats: Gym, wal-mart, metro grocery store, lcbo all within a 10-15 min walk. Airport very nearby.
Stayed just the one night, but the room was nice. Pool and hot tub were also great. They have an arrangement with the gym across the street, so their gym isn't just a hole in the wall it is a full facility. It was great!
4 av 5
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av en verifierad resenärfrån Minnesota

close to airport

Inskickad 2015-mar-21
shuttle friendly and convienient even at 4AM. Housekeeping staff needs to learn Not to tuck all top sheets and blankets under the matress which results in everything pulling out when you pull back the cover. Do not tuck the top sheet and blanket under the matress--please Room comfortable, large and desk has all internet connections- very helpful
5 av 5
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av en verifierad resenärfrån M

Nice Hotel close to airport.

Inskickad 2015-mar-17
Helpful staff, clean room, enjoyable food, and shuttle service!
4 av 5
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av en verifierad resenärfrån Ajax Ontario

Nice hotel friendly atmosphere close to airport

Inskickad 2015-mar-07
Fördelar: Cleanliness, friendliness and "ease of getting around the hotel".. no confusing hallways and location of rooms well marked.
Nackdelar: Only the TV listings as I found that confusing. However I was not there to watch TV so it is not significant!!
Plats: I only left the hotel for a business dinner at the Keg, however I did notice there are certainly facilities nearby as well as retail stores if needed
When I arrived it was to a very friendly welcome and from there on everyone from the restaurant staff to the housecleaning staff were friendly and helpful. I required an extended check out and was accommodated nicely. When I needed to check in my luggage with the front desk during the seminar I was attended the staff was friendly in the handling of my request. They "know their guests"...which is pretty impressive considering it was a "short stay for me". I liked the atmosphere in the restaurant/lounge and wait staff were efficient without being intrusive!! I would most definitely recommend this hotel to friends/colleagues! It was my first trip to Thunder Bay and I would not hesitate to return. Thank you!!
4 av 5
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av en verifierad resenärfrån ON

Nice Hotel close to Airport, great restaurant/bar

Inskickad 2015-feb-15
Have used this Hotel twice now. Rooms are decent, clean but nothing special. Beds are good even for my bad back. Only minus on the last stay was a very annoying noise the whole night long. It stopped exactly at 5am, no idea what it was. That's why the comfort got rated lower. Great food at the two Hotel attached restaurants! Overall I like the Hotel, just hope for it to be a bit quiter again next time.
4 av 5
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av en verifierad resenärfrån Vancouver

Loved the convenience, close tot he airport in Thu

Inskickad 2015-jan-27
Fördelar: Loves the convenience.
Nackdelar: I was very disappointed that I had to leave the hotel to access a fitness room. I don't care how great the club across the street is at -15 degrees.
I would not stay anywhere else. The service was fast and efficient. There were lots of food options for dinner and the barista made a fantastic latte for my trip to the airport.
Kommentar från Hotellmanagement
2015-mar-12 av Lisa Mendyk, Hotellmanagement
Thank you for staying with us and for your loyalty to our hotel. We appreciate the kind words about our service and will definately share them with our team. We look forward to seeing you again. Lisa
3 av 5
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Nice hotel excellent shuttle service to airpory

Inskickad 2015-jan-19
Fördelar: Shuttle / 24 hour service desk / good wi fi in lobby and good food
Plats: It was difficult accessing information about Thunder Bay as this is obviously a transit hotel
We stayed 2 nights while in Thunder Bay and found the hotel in a good location
Kommentar från Hotellmanagement
2015-jan-23 av Lisa, Hotellmanagement
Thank you for staying with us. We appreciate hearing your feedback concerning your stay with us. We are pleased to hear that you took advantage of our complimentary shuttle service. With our hotel situated next to the airport, it is a quick trip to get you settled into your room in a timely matter. Once again, we appreciate the feedback and look forward to having you stay with us again. Lisa Mendyk Rooms Division Manager
3 av 5
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stay

Inskickad 2015-jan-14
Fördelar: Nice staff. Comfortable bed.
Nackdelar: Not to put a guest in a room beside guests they don't know in a room with an adjoining door.
My room was adjacent to another, shared by a door in the centre. I didn't know the other guests on the other side of the door. They were loud and I could hear every word they were saying. I would recommend this hotel but not if they had an adjoining door in the middle.
Kommentar från Hotellmanagement
2015-jan-23 av Lisa, Hotellmanagement
Thank you for staying at our hotel. I apologize if you were disturbed by the adjacent guestroom during your stay. Our hotel offers the adjoining doorways for convenience of multiple guestroom bookings, groups or families. I can assure you that these doorways are doubled and have separate locking systems for each room. Please mention your request for a non adjoining guestroom during your next check in and we would be happy to accommodate you. Sincerely, Lisa Mendyk Rooms Division Manager
5 av 5
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av en verifierad resenärfrån Sioux Lookout, Ontario.

Enjoy this hotel, lots of Pros.

Inskickad 2014-dec-30
Fördelar: Rooms had a fridge and microwave. Hotel has a coffee shop, lounge and two restaurant, indoor pool, use of gym across the road.
Nackdelar: Since a renovation is half way done really don't see any need to comment.
Plats: Close to airport. Shopping, gym.
Convenient to airport, friendly staff with airport transfers provided, great food at two nice restaurants (try the Bison Burger with Gruyere cheese at Timbers), rooms were clean and bed was comfortable. Did not have any complaints at all.