Baseras på 142 verifierade recensioner

De betalade för vistelsen. Vi dubbelkollade.
3,8 av 5
88% rekommenderar det här hotellet
4,1 Städning
4,1 Service & personal
3,9 Rummets bekvämlighet
3,8 Hotellets skick
De betalade för vistelsen.
Vi dubbelkollade.
3 av 5
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av pig från vancouver

Elevator smells bad however staff was friendly

Inskickad 2014-apr-20
The elevator smells bad. Overall I like the hotel.
4 av 5
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Pleasant surprise

Inskickad 2014-apr-14
Front desk staff efficient and friendly. Didn't expect them to have a bar for a drink after long day on the road, but they have one and it was great - friendly staff, nice patrons, 24HR shuttle very handy for morning flight next day. Comfortable room for 2.
Kommentar från
2014-jan-15
Thank you for staying with us. We appreciate your feedback on our hotel and services. Our restaurant and bar have recently undergone renovations and we are glad to hear you had an opportunity to visit. We look forward to seeing you again.
5 av 5
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Perfect getaway

Inskickad 2014-mar-26
Was a great place to stay the room was clean, very quiet and cozy.
Kommentar från
2014-jan-09
Thank you for your comments. We are pleased to hear you enjoyed your stay with us. We hope you decide to have another little getaway and stay with us again.
3 av 5
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av Nikki från Winnipeg

Decent

Inskickad 2014-mar-24
This is the highest quality hotel in Thunder Bay? I was there for business. People partying, swearing and pounding on the wall the first night, so I had to call front desk. Second night, I found random almonds on the floor by the bed which were not mine. Parking lot was full so I called the front desk asking where I could park and they informed me that there was an event going on in the banquet room and that I should circle around the lot until a spot opened up. Was excited for the hot tub but it was closed for an unknown reason. Restaurant food was great. Lobby was beautiful. Hotel room looked like a motel room.
Kommentar från
2014-jan-09
Thank you for provinding feedback concerning your stay with us. Although we have an extremely large parking lot, there are times when we have a large function such as a wedding taking place and parking can become difficult. I do hope you decide to return to our hotel to experience our usual great northern hospitality.
5 av 5
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Clean, comfortable with everything that I needed.

Inskickad 2014-mar-17
Fördelar: I really liked the proximity of the hotel to everywhere I had to go. The hotel rooms were clean, the staff professional.
Nackdelar: I was very pleased with my stay there and can't think of anything that should be improved.
Plats: Being close to the airport was great for us because we were in Thunder Bay for only a week-end and the function we were to attend was at the hotel.
When we arrived, the front desk arranged for my brothers to be in a room close to mine. The rooms were perfect, lots of towels, clean and warm. We were able to go to the restaurant for a good meal. When we left, checking out just took minutes. The front desk arranged for a prompt shuttle to get us to the airport on time. Thank you!!
Kommentar från
2014-jan-09
Thank you for taking the time to provide feedback on your stay. We take great pride in ensuring all of our guests have a pleasant experience from check in to check out along with great experiences in between. We look forward to seeing you again.
4 av 5
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av Chuick från Toronto

Brief but enjoyable stay

Inskickad 2014-feb-14
Fördelar: Good location - staff was helpful!
Enjoyed my brief stay! Room was nice and clean and staff was helpful!
Kommentar från
2014-jan-09
Thank you for staying with us. We are pleased you enjoyed your stay and look forward to you staying with us again.
5 av 5
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awesome stay

Inskickad 2014-feb-12
great experience from check in ,dining,houskeeping,lounge...great customer service all around..loved it..
Kommentar från
2014-jan-09
Thank you for posting your review of our hotel. We appreciate all feedback. I am pleased to hear you experienced our commitment to Northern Hospitality.
4 av 5
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convenient

Inskickad 2014-feb-12
Fördelar: great facility for Thunder Bay
Close to the airport, friendly staff - great place to stay in Thunder Bay
Kommentar från
2014-jan-09
Thank you for your review of our hotel. We look forward to seeing you again.
5 av 5
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av mike från Toronto

Charming mix of old an new

Inskickad 2014-feb-11
I like saying here as a business traveler. Close to the airport, nice hotel bar and restaurants. Great little work desk, charming lobby decor.
Kommentar från
2014-jan-09
Thank you for your repeat business. We look forward to having you stay with us again.
4 av 5
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Great place to stay

Inskickad 2014-feb-07
Fördelar: Close to the airport.
Nackdelar: Repair the shower control.
Hotel was great only issue was the shower temperature had a mind of it's own.