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De senaste recensionerna av våra hotell i AtsugiRecensioner som verifierats av Expedia
The Yokohama Bay Hotel Tokyu
5/5 Fantastiskt
Mer än Nöjda
"Superservice. Bra läge. Toppenrum. Inget att klaga på mer än frukosten som var bra men ganska dyr ."
En verifierad resenär bodde på The Yokohama Bay Hotel Tokyu
Publicerades för 13 dagar sen
Hotel Indigo Hakone Gora, an IHG Hotel
2/5 Dåligt
Disappointing
"My partner and I are experienced travelers, but unfortunately, we found this hotel to be quite disappointing considering its price. Here’s why:
• Our room wasn’t cleaned when we returned at 5 pm. Surprisingly, the reception staff claimed that we had declined cleaning for environmental reasons, even though no one asked us during check-in. We had to request them to at least clean the garbage, change the towels and give us two bottles of water (seems like greenwashing).
• The hotel’s location is inconvenient; they need to pick you up and drive you to Gora. When we called for a pickup, we were kept on hold and nothing happened, so we had to take a taxi.
• The fish of the day at dinner was the same on both days.
• The hotel’s surroundings felt more like an industrial area.
• The service was impersonal, and the staff seemed more like on the field work.
I hope this feedback doesn’t come across as overly negative, but compared to our previous stays at two excellent hotels, our experience here was quite disappointing."
En verifierad resenär bodde på Hotel Indigo Hakone Gora, an IHG Hotel
Publicerades för 6 månader sen