Dear Filip,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honest assessment and apologize for any inconvenience you may have experienced.We regret to hear that the superior room did not meet your expectations based on the provided images. We take your concerns about the room's condition seriously and will address the issues with our housekeeping team to ensure improvements are made. It is disheartening to learn about the cleanliness and dust-related issues, and we will take immediate actions to rectify this.We also appreciate your positive comments about the central location and the friendly kitchen staff. We apologize for any discomfort caused by the housekeeping staff's actions, and we will ensure that proper communication and training are in place to avoid such situations in the future. We value your feedback and hope to have the opportunity to exceed your expectations on a future visit.Best regards,Asun ParejaHotel Manager

Dear Azra,Thank you for sharing your feedback. We appreciate your positive comments about our friendly and accommodating staff. However, we regret to hear that certain aspects of your stay did not meet your expectations. We apologize for any inconvenience caused by the limited vegetarian options during breakfast, that could have been easily addressed by asking our breakfast team, and acknowledge the issues with cleanliness and bedding. Regarding the included welcome drink, we regret any inconvenience our bar closure during winter may have caused you. Thank you for bringing these matters to our attention.Best regards,Asun ParejaHotel Manager

Thank you Hani for such a wonderful feeback! Glad to have met your expectations!

Thank you Camila for your feedback. We apologize for not meeting your expectations and would appreciate a more detailed feedback if you can contact us directly.Best regards,Asun ParejaHotel Manager

Thank you Henrik!

Dear Joel,Thank you for your feedback! We take good note and apologize if your found our service standards not to be consistent!Best regards from Barcelona,Asun ParejaHotel Manager

Thank you Linnea!

Thank you Michael for your feedback!

Thank you Johan, we take good note of your suggestion!

Gracias Gabriela!

Wow, thank you Pernilla!

Than you so much for your comments Mr. Georg;We really apreciate !Looking forward to host you again in the future.Best regards!!Gonzalo Front Desk

Thank you for a perfect score! We are very happy to have met, if not exceeded, your expectations!

Thank you so much for your comments, we do really apreciate them. Looking forward to see you again i the future. Best regards! Gonazlo Front Desk

Thank you so much for your comments, we do really apreciate them. Looking forward to see you again i the future. Best regards! Gonazlo Front Desk

Thank you Helen! We are deligthed to have met your expectations! Best regards, Asun Pareja

Dear Alexandra, I am sorry you found our beds and pillows to be uncomfortable. Should you have informed us during your stay, we would have offered different pillows, since we have five different models. If you come back to Barcelona, we would definitely appreciate another opportunity! Best regards from Barcelona, Asun Pareja Hotel Manager

Million thanks!

We will be delighted to welcome you back, Stefan!

Thank you!

Dear Karin, Thank you so much for your wonderful feedback! Asun Pareja Hotel Manager

Merci Alain!A bientôt!

Thank you Hamik! If you can contact us directly for more detailed feedback, we would be very grateful.Best regards,Asun ParejaHotel Manager

Danke Feride! We are thrilled to read you enjoyed your stay, including our team, location and beautiful room!Please visit us again soon!!!

Thank you James! Great to learn you enjoyed our hotel, as well as our location and surrounding bars and restaurants!

Thank you Gary, I will make sure to share your feedback with the breakfast team!

¡Gracias Mariana, será un placer atenderles de nuevo cuando regresen a Barcelona!

Thank you Alexandra! We are delighted to learn you had a perfect stay!

Merci Isabelle!A bientôt!

¡Gracias Maribel, celebro que todo haya estado bien durante su visita!

Dear Caren,Thank you for taking the time to share your feedback with us. We're glad to hear that your overall experience was positive, and we appreciate your kind words about our welcoming staff and convenient location. We apologize for any inconvenience caused by the temporary closure of our pool and the noise from the street outside your room. Your comments regarding the chair removal and cleanliness have been duly noted, and we will address these issues with our team to ensure a smoother experience for our guests in the future. We're delighted you found our luggage storage service helpful.We hope to have the opportunity to welcome you back and provide an even better experience next time.Warm regards,Asun ParejaHotel Manager

Congratulations Marty! We are delighted to read you had a perfect honeymoon and will be honored to welcome you back for your 1st wedding anniversary! :-)