Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 118 av 244 recensioner" "
10 - Fantastiskt
118
8 - Bra i betyg. 94 av 244 recensioner" "
8 - Bra
94
6 - Okej i betyg. 19 av 244 recensioner" "
6 - Okej
19
4 - Dåligt i betyg. 11 av 244 recensioner" "
4 - Dåligt
11
2 - Väldigt dåligt i betyg. 2 av 244 recensioner" "
2 - Väldigt dåligt
2
9,0/10
Renlighet
8,8/10
Personal och service
8,6/10
Bekvämligheter
8,6/10
Boendets skick och faciliteter
8,2/10
Hållbarhet
Recensioner
6/10 Okej
PATRIK ROSEN
Reste med familjen
5 mars 2020
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Southern Sun Waterfront
Stort opersonligt hotell med centralt läge. Rätt små rum men rent och snyggt, 2 st sköna 140 cm sängar hade vi i vårt rum. Litet poolområde som låg i skuggan. Frukosten var välsorterad och duktig omelettkock. Bullrig frukostmatsal.
PATRIK ROSEN
Bodde här 1 natt i mars 2020
Svar från Natasha 11 mars 2020
good day, Thank you for your positive feedback we really appreciate it.
regards
8/10 Bra
Ulrika
Reste i grupp
7 jan. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ulrika
Bodde här 4 nätter i december 2019
Svar från Rushana 24 jan. 2020
Thank you for your feedback
8/10 Bra
Annika
Reste med familjen
2 jan. 2020
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice, Good location!
It was a Nice hotel stay. Comfortable, but the family room is perhaps not too spatious. The shuttle service is convenient. Over Christmas and New Year Vape Town is very busy. Great parking at hotel. Enjoy your stay!
Annika
Bodde här 4 nätter i december 2019
Svar från Rushana 6 jan. 2020
Thank you for your feedback
8/10 Bra
Marie
Reste med familjen
31 dec. 2019
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location to Waterfront and family friendly
Marie
Bodde här 4 nätter i december 2019
Svar från Rushana 6 jan. 2020
Dear Marie
Thank you for your feedback we are looking forward in welcoming you on your next stay.
8/10 Bra
Inger
Reste i grupp
29 dec. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra Hotel nära både Waterfront och stadskärnan
Inger
Bodde här 4 nätter i december 2019
Svar från Rushana 6 jan. 2020
Thank you for your feedback we are looking forward in welcoming you on your next stay.
10/10 Fantastiskt
Christina, Göteborg
24 jan. 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Det var närheten till waterfront och centrum som var bäst. Gratis shuttlebus på kvällen så man kunde gå ut och äta var en bra service.
Vi trivdes väldigt bra här. Vill gärna komma tillbaka igen.
Christina
Bodde här 4 nätter i januari 2019
Svar från Pieter 9 feb. 2019
Dear Christina
Thank you for your support.
Kind regards
Pieter
6/10 Okej
Verifierad resenär
22 dec. 2018
Gillade: Personal och service och rummets bekvämlighet
Medelnivå utan överraskningar
Låg bra till när man vill besöka alla turistattraktioner i Cape Town. Trist pool utan solläge.
Frukosten var ok, men inget speciellt.
All in all, vi fick vad vi betalade för.
Provade massage - helt fantastisk!
Verifierad resenär
Bodde här 4 nätter i december 2018
Svar från Iggy 1 jan. 2019
Dear Anonymous,
Thank you for taking you time to evaluate our services. We are delighted that you enjoyed your stay with us especially the hotel Spa.
Thank you for staying with us and we look forward to welcoming you back in future.
10/10 Fantastiskt
Oscar
1 feb. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Happy visitor.
Nice clean hotell with good service. Close to w@a waterfront by walking.
Very good beds.
Oscar
Bodde här 2 nätter i januari 2018
Svar från Pieter 4 feb. 2018
Dear Oscar
Thank you for your feedback following your stay with us.
The team and I are looking forward to your next visit.
Kind regards
Pieter
8/10 Bra
Christer
1 feb. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Christer
Bodde här 4 nätter i januari 2018
Svar från Pieter 4 feb. 2018
Dear Christer
Thank you for the 4 out of 5 and for your support.
Kind regards
Pieter
4/10 Dåligt
Ian
18 jan. 2018
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Rätt oangagerad servicepersonal. Vissa var bra men andra var direkt otrevliga.
Ian
Bodde här 2 nätter i januari 2018
Svar från Pieter 29 jan. 2018
Dear Ian
Thank you for taking the time to provide us with feedback following your stay with us.
Your concerns will be addressed with the team.
Kindest regards.
Pieter
10/10 Fantastiskt
Verifierad resenär
27 nov. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 5 nätter i november 2017
Svar från Pieter 10 jan. 2018
Dear Anonymous
Thank you for your support.
Kindest regards
Pieter
8/10 Bra
Rhiannon
Affärsresenär
19 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were great. Couldnt be more helpful. Hotel was fine. Maybe due to SA power generation issues but the AC made a noise, but didnt seem to be cold. Other slight negative was that the hotel name says its at the Waterfront. But we were advised it wasnt safe to walk anywhere from hotel so had to rely extensively on Ubers. Which were very cheap. Overall would recommend.
Rhiannon
Bodde här 7 nätter i mars 2024
10/10 Fantastiskt
Michelle
Reste med sin partner
14 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, friendly, room size and conditions beautiful. Restaurants just way too pricey , glad breakfast was included.
Michelle
Bodde här 4 nätter i mars 2024
8/10 Bra
Joshua Fred
19 feb. 2024
Gillade: Renlighet och boendets skick och faciliteter
It seems safe
Joshua Fred
10/10 Fantastiskt
michelle
2 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were amaxing
michelle
Bodde här 3 nätter i januari 2024
Svar från G 16 feb. 2024
Thank you so much for your recent visit to Southern Sun Waterfront and thank you for your valuable feedback regarding your experience with us. We look forward to welcoming you back in the near future.
2/10 Väldigt dåligt
Stefana
29 dec. 2023
Gillade inte: Bekvämligheter
Horrible. No A/C. Took over an hour to get ice! One bar of soap. Never again
Stefana
Bodde här 1 natt i december 2023
10/10 Fantastiskt
Ian
15 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ian
Bodde här 5 nätter i oktober 2023
8/10 Bra
Lawrence
1 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All in all cannot fault the hotel. Great condition, food is good and staff are very helpful. I stayed for 11 nights along with 4 colleagues for a work trip. Would have given 5 starts except all of my colleagues received a welcome gift and complimentary mid-stay gift and I received nothing
Lawrence
10/10 Fantastiskt
Michelle Marie
Reste i grupp
26 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were very comfortable during our stay and had all our requests taken care of. It was convenient to take the shuttle to the V&A Waterfront and which we did a few times for both shopping and dining.
Michelle Marie
Bodde här 4 nätter i november 2023
Svar från Liza Putuma 28 nov. 2023
Good day Marie,Thank you so much for your feedback, we are gladly you have enjoyed your stay.Kind regards,Liza
6/10 Okej
SHARIEM
Reste med familjen
25 nov. 2023
too expensive for an average hotel
SHARIEM
Bodde här 2 nätter i november 2023
8/10 Bra
Frédéric
Affärsresenär
19 nov. 2023
Frédéric
Bodde här 5 nätter i november 2023
Svar från Liza Putuma 30 nov. 2023
Dear Frederic,Kindly advise as to how can we assist.
10/10 Fantastiskt
Aurelio
Reste med sin partner
26 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hospitality.
Aurelio
Bodde här 4 nätter i september 2023
Svar från SS Waterfront Team 27 sep. 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. I would like to look into it further and advise our food and beverage department. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Bra
Stefano
18 sep. 2023
Stefano
Bodde här 2 nätter i september 2023
Svar från Southern Sun Waterfront Team 19 sep. 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
philip
7 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
philip
Bodde här 2 nätter i augusti 2023
Svar från Southern Sun Waterfront Team 8 sep. 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Felicia
Reste med familjen
10 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were quite professional and màde us welcome.
Felicia
Bodde här 8 nätter i juli 2023
Svar från Southern Sun Waterfront Team 10 aug. 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Rodolfo
25 juni 2023
Rodolfo
Bodde här 1 natt i juni 2023
Svar från Southern Sun Waterfront Team 27 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Bra
Evelyn
23 juni 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Evelyn
Bodde här 1 natt i juni 2023
Svar från SS Waterfront Team 26 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Bra
Melissa
16 juni 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super nice staff, just okay rooms
Melissa
Bodde här 2 nätter i juni 2023
Svar från Rushana 20 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Soumya
Affärsresenär
29 maj 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
X
Soumya
Bodde här 7 nätter i maj 2023
Svar från SS Waterfront Team 29 maj 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Natasha
Affärsresenär
15 maj 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The team were friendly and helpful
Natasha
Bodde här 6 nätter i maj 2023
Svar från SS Waterfront Team 29 maj 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Leonardo Homero
Affärsresenär
15 maj 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location near to the International Convention Center. Quieter than other hotels in the area.
Leonardo Homero
Bodde här 5 nätter i maj 2023
Svar från SS Waterfront Team 29 maj 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Bra
Bradley
4 maj 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bradley
Bodde här 1 natt i maj 2023
Svar från SS Waterfront Team 29 maj 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Maki
4 maj 2023
Maki
Bodde här 1 natt i maj 2023
Svar från SS Waterfront Team 29 maj 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Luhann
30 apr. 2023
Luhann
Bodde här 1 natt i april 2023
Svar från SS Waterfront Team 29 maj 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Mark, St Albans
Reste med familjen
15 apr. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good clean functional hotel, with shuttle every 30 mins to Waterfront. 25-30 min Uber to the airport
Mark
Bodde här 1 natt i april 2023
Svar från SS Waterfront Team 29 maj 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
4/10 Dåligt
David
Affärsresenär
17 mars 2023
Gillade inte: Boendets skick och faciliteter
I liked that the property was very convenient and the staff were friendly. The facilities were wanting, no gown or bathroom slippers in my room.
David
Bodde här 2 nätter i mars 2023
Svar från Waterfront Team 20 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Koketso
23 feb. 2023
Koketso
Bodde här 1 natt i februari 2023
Svar från Waterfront Team 20 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
4/10 Dåligt
Conor
6 jan. 2023
Conor
Bodde här 5 nätter i december 2022
Svar från Waterfront Team 20 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
6/10 Okej
Mira
Reste med familjen
30 dec. 2022
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Good stay but
Rooms tooo smalll . Otherwise cleaning all good
Mira
Bodde här 6 nätter i december 2022
Svar från Waterfront Team 20 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
JOEY
29 dec. 2022
JOEY
Svar från Waterfront Team 20 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Bra
Alessandro
23 dec. 2022
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Alessandro
Bodde här 6 nätter i december 2022
Svar från Waterfront Team 20 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Sia
9 dec. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sia
Bodde här 6 nätter i november 2022
Svar från Waterfront Team 20 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
6/10 Okej
Dianne, PALOS HEIGHTS
Reste i grupp
17 nov. 2022
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Only 1 walkable restaurant near hotel. poor
Reception staff was not friendly or helpful. Poor
Concierge staff was helpful.
not enough towels or bottle water in room
electricity went off twice requiring maintenance
Dianne
Bodde här 2 nätter i november 2022
Svar från Waterfront Team 20 juni 2023
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. We do apologize for this – did you report the incident to the duty manager on duty? I would like to look into it further and advise Housekeeping. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Verifierad resenär
22 aug. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 2 nätter i augusti 2022
Svar från Rushana 23 aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
James L
19 aug. 2022
James L
Bodde här 1 natt i augusti 2022
Svar från Rushana 22 aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
8/10 Bra
Lee
Reste med familj och småbarn
9 aug. 2022
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Their breakfast was very good and the service was excellent. Thank you to ladies like Thandiwe and Xholiswa.. However, their dinner options are very limited and not kid friendly. Their desert cakes arenot fresh.
Lee
Bodde här 3 nätter i augusti 2022
Svar från Rushana 18 aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. I would like to look into it further and advise our food and beverage department. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Serge
Reste med familjen
30 juli 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Serge
Bodde här 1 natt i juli 2022
Svar från Rushana 2 aug. 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Clare
Reste med sin partner
3 juli 2022
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was ideally located for us to explore Cape Town and a very short walk from the V&A waterfront district. The hotel did offer a shuttle bus service but we wanted to walk and see everything. The breakfast and choice was excellent. The staff were very helpful, courteous and polite. Would definitely recommend this hotel.
Clare
Bodde här 3 nätter i juni 2022
Svar från Ruahana 4 juli 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards Southern Sun Waterfront Team
8/10 Bra
Warren
Affärsresenär
30 juni 2022
Gillade: Renlighet, personal och service och rummets bekvämlighet
Great Location.
I have stayed here a few times over the years but have not been back for a few years. The hotel is very well located at the bottom of city bowl and close to the waterfront. The rooms are well kitted out and clean. The hotel needs a little attention on upkeep generally but it is very good value. The breakfast was not a good as I remember.
Warren
Bodde här 1 natt i juni 2022
Svar från Rushana 1 juli 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future. Kind Regards The Southern Sun Waterfront Team
10/10 Fantastiskt
Mokiang
27 maj 2022
Mokiang
Bodde här 2 nätter i maj 2022
Svar från Rushana Stergmann 31 maj 2022
Good Day, Thank you for taking the time to participate in our Guest Satisfaction Survey. Your evaluation of our service, people and facilities provide us with the opportunity to work towards meeting with your expectations and comfort for future stays. Your feedback is both highly appreciated and considered as we work towards providing you with unparalleled service. Thank you for the complement. We so happy you enjoyed your stay with us. Thank you for choosing our hotel for your stay in Cape Town. We look forward to welcoming you back to the Southern Sun Waterfront Cape Town in the near future.