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Recensioner av Kinzie Hotel

4 out of 5
Kinzie Hotel
20 W Kinzie St, Chicago, IL

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 798 av 1204 recensioner" "
8 - Bra i betyg. 263 av 1204 recensioner" "
6 - Okej i betyg. 71 av 1204 recensioner" "
4 - Dåligt i betyg. 36 av 1204 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 1204 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Michael

Bodde här 5 nätter i juli 2023
Svar från Karen 30 aug. 2023
Thank you so much for the great rating! Hopefully we will see you the next time your travels bring you to Chicago.

10/10 Fantastiskt

Samuel

Bodde här 2 nätter i juni 2023

8/10 Bra

Anders

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023
Svar från Leilani 25 maj 2023
Thank you so much for the review and we hope to see you next time! :)

6/10 Okej

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 4 nätter i februari 2023
Svar från Darrin 14 mars 2023
Thank you for your feedback.

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very good location for a stay in Chicago. Room was good! Breakfast had limited options
Bodde här 1 natt i november 2022
Svar från Darrin 19 jan. 2023
Thank you for sharing.

10/10 Fantastiskt

Johan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt hotell
Mycket centralt beläget boende mitt i Chicago. Fräscht rum och trevlig personal. Frukosten var rätt tråkig men bättre än ingen alls.
Bodde här 3 nätter i juni 2022

6/10 Okej

Julian

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Elevators very loud. Placed on 2nd floor in alley where garbage trucks slamming at 6 am for 40 mins straight. Housekeeping knocking at 8am.
Bodde här 1 natt i april 2024

8/10 Bra

William

Reste med sin partner
Gillade: Renlighet och personal och service
Its not the hotel, but its loud outside
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

8/10 Bra

Jessica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, modern, comfortable. Only one staff on at check-in and again at check-out so there was a wait due to multiple guests to process. Staff seemed friendly. VERY affordable for this area with great restaurants, shops, and the Riverwalk just steps away from the hotel. Decor was modern and trendy. Rooms were mostly clean but did notice some stains on the sofa. Will definitely stay here again next time I am in Chicago.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jeremy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location, safe. Can be loud at night closer to the street level.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Keith, Holland

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Appreciated the long parking stay. You can drop off luggage and car ahead of check-in and go about your day in River North Chicago. Parking extends well into day of departure. Same price as less convenient options at other hotels
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Bridget

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our first time stay! Clean, modern, comfortable and quiet room. A half block from in/out parking ($28 a night on spot hero) and drinks and breakfast included! And the location was great for us! Thank you!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Russell

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stsff were great
Bodde här 1 natt i april 2024

8/10 Bra

Tess

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bathroom should have been cleaner. Mysterious splatters on the wall. Stains near sink. Two dirty glasses left by door. Otherwise property was fine and main room was clean. Staff polite and accommodating. Free breakfast was great. Fitness center had the basics. GREAT location for walking everywhere. Close to fine restaurants, bars and other entertainment options.
Bodde här 2 nätter i april 2024

8/10 Bra

Kelsey and Sam

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love that our dog can stay with us and that there is even a safe space for him to go potty. Staff has been so kind and helpful
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Patsy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

janet

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great area. Nice sized room. Really good price. Breakfast room was good for basic bfst good coffee
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Kristin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was super friendly checking in and the area is really cute, lots of entertainment options and shops/restaurants around!
Bodde här 1 natt i april 2024

6/10 Okej

Clara

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and it was close to the activities we selected for this particular trip.
Bodde här 2 nätter i april 2024

6/10 Okej

Latesha

Reste i grupp, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
We really enjoyed staying at this hotel however, we were told by the person checking us in that the room and resort fees (specifically) were already paid for and the only thing needed was the deposit. Well, a few days later were charged for resort fees. We called to speak to them about this issue and the lady on the phone was very rude and dismissive. If the fees needed to be paid we had no problem paying it, however we should not have been told everything was paid for. We feel we were lied to and will probably not refer or stay at the Kenzie hotel again.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

janet

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice location. Good clean room. Good value for the money. Not much of a view
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Julie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great decor and SUPER comfortable bed and pillows
Bodde här 1 natt i april 2024

8/10 Bra

Amanda

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, the Kinzie Hotel was a great place to stay! The best reasons to stay there are the most important to me: cleanliness and location! The rooms were comfortable and clean, and we felt right at home. The location is great as well. It's close to a bunch of great restaurants including Harry Caray's right across the street, which has great food! Using the public transportation (L trains and buses) are convenient and the stops are close to the hotel as well. The lobby is pretty underwhelming, and the room to get breakfast in is small and hard to find places to sit. There are no windows in that room either, which makes it feel a bit claustrophobic. You do get breakfast included though, so that's a good deal. There are quite a few options for it as well. Also, there is a happy hour from 5-7pm where you can grab a beer or glass of wine included in the price of your stay. That was a nice touch if you like that sort of thing.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Taylor

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The price is great for the surroundings. It is around great bars and dining options and was a great option for a short stay!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Linnet

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El servicio de todos fue excelente, lo único a mejorar es que fuimos en temporada alta y a veces daba la impresión de que no se daban abasto para atender a los huéspedes, el lugar para desayunar era insuficiente al igual que la comida.
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Marypatricia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
everyone made us feel welcome and valuable.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Yasunobu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
アメリカ都市部での宿泊代高騰の中、立地の良さや朝食込みでこの価格であれば上等といえる。部屋のデポジットとリゾート税のシステムがやや判りづらいが、スマホの翻訳アプリなどで詳しく説明してくれるので問題は無い。次回のシカゴ旅行の際にも利用したい。
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Jae

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Low key hotel in the heart of Chicago.
Bodde här 1 natt i mars 2024

8/10 Bra

Xavier

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is good, breakfast space is a little packed, but breakfast was good.
Bodde här 2 nätter i mars 2024

8/10 Bra

Darrell

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location and ease of check-in was great.

6/10 Okej

Valencia

Affärsresenär, Reste med familjen
Gillade inte: Personal och service
Non friendly staff.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Jesus

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place and very convenient.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Kay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Great hotel overall. I stayed at this hotel for 4 nights and was thoroughly pleased throughout my stay. The location is excellent; a 5 minute walk from the orange line (which connects to Midway) and very close to most of the shopping in the river north area. Staff were superb. They were always happy to help out and their flexibility in holding bags before / after your stay was much appreciated. The room was clean, everything was comfortable and it was fairly quiet. Would absolutely recommend if you don’t need any fancy amenities (like a pool or spa etc)
Bodde här 4 nätter i mars 2024

8/10 Bra

Deirdre

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
5 stars for location. Staff was super friendly. Rooms were clean and cozy. The free bottled water, continental breakfast and complimentary happy hour were definite bonuses. This is not a fancy hotel with an elaborate lobby or luxury amenities but it’s everything you need for a clean, safe and comfortable stay. Walking distance of everything.
Bodde här 2 nätter i mars 2024

8/10 Bra

Kimberly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Julia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We absolutely loved our stay at the Kinzie hotel! Staff were very attentive and knowledgable, the facilities were very clean and our room view was amazing. Everything we needed was within walking distance and we felt very safe in the area. Thank you Kinzie hotel and staff!
Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

Bernice

10/10 Fantastiskt

Carrie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walkable. Safe.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

8/10 Bra

Malorie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked that the staff was helpful no matter what time you arrive. There are 2 parking decks that are very close, if you choose not to do valet. I like that breakfast was complimentary with our stay and gives you an option to not starve. The hotel is conveniently located near any walkable restaurant, and 15 mins from shopping. Love that the room was quiet even though our room faced the street.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Cherry

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely hotel, close to everything. Safe, clean and affordable with friendly staff.
Bodde här 3 nätter i mars 2024

4/10 Dåligt

Bethany

Reste i grupp
Gillade inte: Personal och service och bekvämligheter
The area is nice and the room was basic, but the customer service was TERRIBLE! I have never met hotel service desk employees so rude in all my life! From the moment we checked in, to the time I tried calling for the receipt I never received, these “front desk employees” were beyond rude. I was even told to “adjust my tone” over the phone when calling about my receipt. I would NEVER stay here again, and I will tell anyone I know to never stay here. I’ve traveled all over the world and never had such terrible service. Members of my party were told the FREE bottles of water were $5 a piece when I wasn’t there. The lady who checked us in constantly gave us dirty looks every time we walked by. They were unhelpful in everything we asked, knowing we had never been to Chicago before. However, the other staff members, cleaning, food, etc. were all very nice. If they could train their employees to have customer service skills, this would have been a nice stay. However, as long as they have RUDE and disrespectful service desk members, go somewhere else. It’s not worth the headache.
Bodde här 6 nätter i mars 2024

8/10 Bra

Rachel D

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Very clean and great location. No real lobby so didn’t have a vibe. No snacks at happy hour—only beer and wine. Not welcoming for families.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Ellis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was nice. The staff were friendly.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room and location were very nice
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

stanley o

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast and Happy Hour was included, and the staff weee friendly and so Great.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Joseph Thomas

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was super friendly and helpful. The breakfast was on point. The location of this property was amazing, in walking of so many activities.
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Katherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Valet parking is very easy and convenient! Staff was super nice!
Bodde här 2 nätter i mars 2024

6/10 Okej

Angela

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Hotel is very old,
Bodde här 2 nätter i mars 2024