4/10
We stayed at the Hampton Inn in Dallas, Texas for three nights while in town for our daughterâs medical appointment. We specifically chose this location for its accessibility features and proximity to the clinic, and appreciated the free breakfast and helpful night attendant on arrival.
Unfortunately, our stay was quite stressful. We had to move rooms three separate times due to air conditioning issues and other maintenance concerns. Each room we were assigned struggled to maintain a comfortable temperature, which made it difficult for our familyâespecially with a child who uses a wheelchairâto rest and recharge between busy days.
During our second night, we discovered some leftover personal items under the bed, which left us uncertain about how thoroughly the room had been cleaned. Additionally, a false fire alarm prompted our family to evacuate unexpectedly, with my husband needing to carry our daughter down four flights of stairs. Thankfully, it wasnât a real emergency, but it was a tough experience nonetheless. While some staff members did their best to assist us and offer alternatives, our final room was smaller and not as well-suited to our daughterâs needs. The shower had some issues as well, which added to the inconvenience. Weâre grateful for the efforts of the staff who tried to help, but we hope the hotel takes steps to improve temperature control, room preparation, and support for families with accessibility needs.
Kimberly
Bodde hÀr 3 nÀtter i juli 2025