Premier-rum (Premier Waterfront) | Allergitestade sängkläder och värdeförvaringsskåp på rummet

Recensioner av Golden Sands-Dubai Creek

5 out of 5
Golden Sands-Dubai Creek
Baniyas Road, Dubai

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 379 av 655 recensioner" "
8 - Bra i betyg. 194 av 655 recensioner" "
6 - Okej i betyg. 49 av 655 recensioner" "
4 - Dåligt i betyg. 20 av 655 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 655 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

6/10 Okej

Ammar

Reste med familjen
Gillade inte: Renlighet
Dem städar inte rummet om man inte ringer dem och på pekar om städningen. Samma frukost varje dag. Men läget e bra och nära till allt. Jag tycker inte att den är värt att ha 5 starts Max 3.5 stats inte mer
Bodde här 9 nätter i december 2019
Svar från Director of Operations 23 jan. 2020
Dear Ammar, Thank you for choosing Hilton Dubai Creek. It is with regret that we acknowledged your dissatisfaction on your overall experience. We are sorry for your disappointment and dissatisfaction and rest assured that we will do our best to improve our products. Your feedback is important to us and we hope that the shortcomings you experienced will not stop you completely from coming back and that you will consider returning to Hilton Dubai Creek in the near future. Sincerely yours, Mohamed Nazih Director of Operations

10/10 Fantastiskt

Sliman

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2019
Svar från Michael 25 okt. 2019
Dear Sliman, Thank you for taking the time and effort in sharing your rating following your recent stay at the Hilton Dubai The Walk. As my team and I are genuinely focused on wanting to create the best experience possible for our guests, we really appreciate it when someone takes the time to give us their feedback as this enables us to know if we are maintaining our standards or not. And thus, helps us to improve. It is so nice to hear that you have enjoyed your stay in our hotel and that you found our overall service and facilities to your satisfaction. We all look forward to welcome you and your family back again in the near future! Sincerely,

8/10 Bra

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Affärsresa
Lugnt och skönt område. Nära kajen med bra promenadstråk.
Bodde här 6 nätter i februari 2019
Svar från Mohamed Nazih 13 mars 2019
Dear Johan, Thank you for posting your review on Hotels.com following your recent stay at the Hilton Dubai Creek. We are delighted to know that overall you had a great experience and that you were pleased with our products & services. Nothing makes us happier to know that Hilton Dubai Creek would be the hotel for your next stay. We look forward to welcoming you back in the nearest future. Sincerely yours, Mohamed Nazih Director of Operations

2/10 Väldigt dåligt

Keis

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
jag behöver en hel dag och breta om hotellet!!!
Bodde här 9 nätter i december 2018
Svar från Mohamed Nazih 8 jan. 2019
Dear Keis, Thank you for choosing Hilton Dubai Creek, and we regret to acknowledge your dissatisfaction with regards to your stay. We are equally disappointed to know that you left our hotel quite dissatisfied and unhappy. Hope we have known about it to make it right for you. Please accept our sincere apologies. Your feedback is valuable to us, and we hope that the disappointment or inconvenience you experienced will not stop you from coming back and that we can still welcome you in the future. Sincerely yours, Mohamed Nazih Director of Operations

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Som helhet bra
Bodde här 4 nätter i december 2018
Svar från Mohamed Nazih 30 dec. 2018
Dear Valued Guest, Thanks a lot for choosing Hilton Dubai Creek and for giving your overall experience an excellent 5-star score. We truly appreciate your positive rating, and we do look forward to welcoming you again in the nearest future. Sincerely yours, Mohamed Nazih Director of Operations

8/10 Bra

Amalendu

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ok ”jobbhotell” men uselt att internet inte ingår!
Ett helt ok Hiltonhotell. Dock tveksamt om det ska ha 5 stjärnor om man jämför med andra hotell i Dubai/Abu Dhabi. Utmärkt stort, rent rum med bra arbetsyta. Hade ett ”club rom” och tillgång till ”Executive lounge” som dock var en besvikelse. Kändes torftig jämfört med många andra hotells lounger. Svagt utbud av mat och dryck. Ok att jobba i eller ha möten i men i övrigt tveksamt att lägga till. Många andra hotell har betydligt mer värde för pengarna (för loungen). Och som vanligt - 100 AED/dygn tillägg för internet. Fattar inte det. 2017 måste väl ändå internet anses vara en ”hygienfaktor”. Lite som att begära extra betalt om du ska använda duschen. Därför gör jag en ”mental note” att inte bo här eller på Hilton i övrigt om jag kan slippa.
Bodde här 1 natt i september 2017
Svar från Hotel Manager 30 okt. 2017
Dear Amalendu, Thank you very much for your kind feedback regarding your recent stay at the Hilton Dubai Creek posted on Expedia. It is only through candid, constructive feedback that we can strive to improve our level of quality and services. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments we receive regarding our Executive Lounge and Internet package charges are taken seriously. Your willingness to share your recent experience is genuinely appreciated and we are already looking forward to welcoming you back in the nearest future. Sincerely yours, Mohamed Nazih Director of Operations

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fräscht och rent
Ingår gratis shuttle till systerhotellets strand.
Svar från General Manager 8 jan. 2017
Dear Guest, Many thanks for your time in posting a review of your recent stay at the Hilton Dubai Creek. We are delighted to note that you were satisfied with your experience of staying with us, and found our services and facilities, particularly our free shuttle service and access to the beach area, much to your liking. Your feedback is valuable to us and we do look forward to welcoming you again in the near future. Sincerely yours, Tamer Tantawi Hotel Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Svar från General Manager 15 nov. 2016
Dear Guest, Thank you for your time in rating your experience of staying at the Hilton Dubai Creek recently. We truly appreciate your above average rating and we hope that you will stay with us again in the near future and allow us the chance to meet your full expectation. Sincerely yours, Tamer Tantawi Hotel Manager

10/10 Fantastiskt

Katarina, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket värde för pengarna
Mycket nöjd med hotellvalet. Och erbjudandet att för 150AED per natt för uppgradering vilket i sin tur innebar upphämtning/lämning på flygplats, frukost, tillgång till executive lounge med gratis dryck och sen större rum var mycket uppskattat. Hjälpsamma med övriga transporter och informativa om tillgång till Hilton Jumeirah's strand etc. Engagerade i att gästerna ska ha det bra och trivas. Mycket bra sängar och sängkläder.
Svar från General Manager 25 aug. 2016
Dear Katarina, Many thanks for your time in posting a review of your recent stay at the Hilton Dubai Creek. We are grateful for your positive feedback and for highlighting your experience of availing an upgrade and using our facilities. Your feedback is valuable to us as we look forward to welcoming you back in the not so distant future. Yours sincerely, Tamer Tantawi Hotel Manager

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Hotel Manager 16 juli 2016
Dear Carl, Many thanks for staying with us at the Hilton Dubai Creek and for giving your 5-star approval rating. We are so happy that we were able to meet your expectations of a Hilton experience on this particular occasion as we look forward to welcoming you again in the nearest future. Yours sincerely, Tamer Tantawi

10/10 Fantastiskt

jimmy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfekt hotel med bästa möjliga sevice
Jag har besökt väldigt många hotell men det finns inte ett hotell som slår denna fantastiska service som detta hotell har.
Svar från DXBDC Hotel Manager 13 juni 2016
Dear jimmy, Thank you for your time in posting a review of your stay at the Hilton Dubai Creek. We are so delighted to note that you had a fantastic time while staying with us and found your experience so much to your liking. We are happy to know that we were able to meet your full expectation of a Hilton experience on this particular occasion. Your feedback is valuable to us as we look forward to welcoming you back in the nearest future. Sincere yours, Tamer Tantawi

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jordenruntresa
Ännu en lyckad vecka på vår väg runt klotet
Svar från Hotel Manager 16 juli 2016
Dear Guest, Thank you for choosing to stay with us at the Hilton Dubai Creek and for considering the experience worthy of a 5-star rating. Glad to know that you had a successful visit in Dubai and hope that you will consider staying with us again the next time you will be in town. Sincerely yours, Tamer Tantawi

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dåligt att inte Wifi är gratis för hotellgäster .
Dyrt Wifi borde vara gratis för hotellgäster . Gratis wifi
Svar från DXBDC Hotel Manager 12 maj 2016
Dear guest, Thank you for choosing to stay with us at the Hilton Dubai Creek. We appreciate receiving your feedback and rest assured that we have taken your comments regarding the tariff for our Internet service, for future consideration. Your feedback is important to us and hope that you will still consider staying with us again on your next Dubai visit. Sincerely yours, Tamer Tantawi

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Deira
Fin frukost, fint rum men fick uppgradera pga gammal röklukt på rummet. Dyr mat på hotellet åt inte där mer än en gång. Inte så smidig personal vid incheckning och service disken. Läget utanför men billigt att åka taxi.
Svar från Hotel Manager 12 juli 2016
Dear Guest, Thank you for posting a review of your recent stay at the Hilton Dubai Creek. We appreciate your positive feedback regarding our room and breakfast buffet after your upgrade. We are sorry that we were not able to meet your full expectations of a Hilton experience on this particular occasion but I assure you that we have taken them on board as basis of improvement. Your feedback is important to us and we look forward to welcoming you back in the nearest future. Sincerely yours, Tamer Tantawi

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Hotel Manager 12 juli 2016
Dear Guest, Thank you for choosing to stay at the Hilton Dubai Creek. We are grateful to receive your above average rating that express your satisfaction over your experience of staying wit us. Your feedback is valuable to us and we hope that you will consider staying with us again in the not so distant future. Sincerely yours, Tamer Tantawi

10/10 Fantastiskt

Monica

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Håkan, sverige

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket hög service
Jag kan rekomendera detta hotell som var mycket bra gällande service och renlighet. Alla var mycket hjälpsamma och serviceminded. Bra med fri shuttlebuss till de andra hiltonhotellen där man fick använda deras privata strand med gratis parasoll och solstolar. Kunde legat lite bättre till är en bit att gå till allt och minareten är inte så rolig att ha utanför fönstret försök få ett rum på andra sidan av hotellet. Mycket fin pool på taket med fantastisk utsikt kanske lite liten men läget kanon!

10/10 Fantastiskt

Johanna, Hilton Dubai Creek

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära till allt
Vi hade en riktigt härlig hotellupplevelse på Hilton Dubai Creek. Hotellet var bra placerat och det var väldigt smidigt att ta sig till alla attraktioner med taxi. Hotellets rum och personal var helt perfekt och vi kommer garanterat komma tillbaka! Det var ett riktigt plus att man hade tillgång till Hilton-hotellet på Jumeriah Beach om man ville till stranden.

6/10 Okej

Tom

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not what it used to be...
First of all - I got a very small room next to the elevator, without a bathtub. I asked for an upgrade which I got against an extra fee. Key's did not work so I had to go back to the reception for replacements. It was impossible to get a good night's sleep in the room due to noise from the A/C and/or the water-pipes...I am NOT coming back...

10/10 Fantastiskt

Kristina Ros

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge med fantastisk utsikt
Ett mycket fint hotell med gångavstånd till de gamla stadsdelarna i Deira samt Deira Mall. Det var även en kort resa med taxi till flygplatsen. Mycket trevlig och serviceminded personal och extra prisvärt med Executive Loungen som vi uppgraderade till vid incheckningen. Jag kan verkligen rekomendera detta hotell.

8/10 Bra

Per, Uppsala

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hög kvalité
På rum och anläggningar, dock liten pool men fantastisk utsikt. Snabb och vänlig service. Snålt att det inte var fritt internet någonstans, 200 SEK/dygn för att köpa inlogg.

8/10 Bra

Jonas, Malmö

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hilton Dubai Creek - fräscht och vänligt
Stannade 2 nätter med familj inkl litet barn. Barnsäng m.m. på plats när vi anlände, bra sängar, rent och fint. Lite svettigt att gå med barnvagn till Metro m.m. men så är det överallt i Dubai. Kort och billig taxitur från flygplatsen, skönt om man anländer sent. Frukost ok, gör omeletter, pannkakor m.m. på beställning. Enda nackdelen; när vi skulle lämna hotellet glömde vi ett par skor i en garderob. Vi återkom några timmar senare för att hämta vårt bagage, då var skorna borta och ingen visste vart de tagit vägen...

10/10 Fantastiskt

khaula

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel allover
Bodde här 1 natt i februari 2024
Svar från El Mahdi Legdoudi 12 feb. 2024
Dear Ms. Khaula,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

Abed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från El Mahdi Legdoudi 5 feb. 2024
Dear Mr. Abed,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

ASIM

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Top notch hotel in Deira!
I went to Dubai due to business and needed to stay in Deira. The hotel has very nice, clean rooms. Though Banyas road is close, there was no sound inside. Great view towards Dubai creek and further towards Burj Khalifa. I was checked in by Kristina. Very different from all other hotels I have checked in on. She took time to go through amenities, what the hotel could offer - VERY THOROUGHLY. This is HIGHLY appreciated. The rooms are very big and spacious. hotel is close to Al Rigga road also. I will be back.
Bodde här 3 nätter i januari 2024
Svar från El Mahdi Legdoudi 5 feb. 2024
Dear Mr. Asim,Thank you for your wonderful review! We are thrilled to hear that you had a fantastic experience at the Golden Sands Hotel Creek. Your compliments about our service are greatly appreciated. We take pride in delivering exceptional service to our guests, and it's always rewarding to receive such positive feedback.We look forward to welcome you back at Golden Sands Hotel Creek for another remarkable stay.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

barbara

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från El Mahdi Legdoudi 15 jan. 2024
Dear Ms. Barbara,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

8/10 Bra

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i december 2023
Svar från El Mahdi Legdoudi 15 jan. 2024
Dear Ms. Stephanie,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

barbara

Bodde här 2 nätter i januari 2024
Svar från El Mahdi Legdoudi 15 jan. 2024
Dear Ms. Barbara,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

Thomas, Christchurch

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från El Mahdi Legdoudi 5 feb. 2024
Dear Mr. Thomas,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

8/10 Bra

Rouzbeh

Bodde här 5 nätter i december 2023
Svar från El Mahdi Legdoudi 5 feb. 2024
Dear Mr. Rouzbeh,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

Karthik

Bodde här 1 natt i december 2023
Svar från El Mahdi Legdoudi 8 jan. 2024
Dear Karthik,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

2/10 Väldigt dåligt

Khosh

Affärsresenär
Gillade inte: Renlighet, personal och service och bekvämligheter
Stuff in the front desk not helpful
Bodde här 9 nätter i december 2023
Svar från El Mahdi Legdoudi 2 jan. 2024
Dear Mr. Khosh,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

Saima

Bodde här 2 nätter i december 2023
Svar från El Mahdi Legdoudi 5 feb. 2024
Dear Ms. Saima,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

Sayed Rahmatullah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved it
Bodde här 3 nätter i december 2023
Svar från El Mahdi Legdoudi 25 dec. 2023
Dear Mr. Sayed,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very kind and helpful. I would stay there again.
Bodde här 1 natt i december 2023
Svar från El Mahdi Legdoudi 15 dec. 2023
Dear Mr. David,Thank you for your amazing review and for highlighting our service! We are thrilled that you had a wonderful experience at our hotel. Our team at Golden Sands Hotel Creek works diligently to provide exceptional service, and your compliments reaffirm their efforts. We sincerely appreciate your feedback and can't wait to have you back for another outstanding stay.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

Martin, charlottesville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful staff, very nice hotel. As it is in Deira many things to do, pretty easy access to the boats across Dubai Creek.
Bodde här 4 nätter i oktober 2023
Svar från El Mahdi Legdoudi 26 nov. 2023
Dear Mr. Martin,Thank you for your glowing review! We are thrilled that you had a wonderful stay with us at the Golden Sands Hotel Creek. Your kind words about our team members mean the world to us. We take great pride in delivering exceptional service, and we will make sure to share your compliments with our team. We look forward to welcome you back for another fantastic experience.Sincerely,El Mahdi LegdoudiRooms Division Manager

6/10 Okej

Hemyiar

Gillade: Renlighet
Bodde här 4 nätter i september 2023
Svar från El Mahdi Legdoudi 12 okt. 2023
Dear Valued Guest,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

Hamad

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från El Mahdi Legdoudi 4 sep. 2023
Dear Mr. Hamad,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We look forward to welcoming you again at Golden Sands Hotel Creek, your home in the Emirates Kind Regards,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

Saeed

Reste i grupp, Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från El Mahdi Legdoudi 26 juli 2023
Dear Mr. Saeed,Thank you for your kind words and for recognizing our service! We are delighted that you had a great stay with us at the Golden Sands Hotel Creek. Providing excellent service is our top priority, and your compliments serve as a great encouragement to our team. We are looking forward to welcoming you back here at Golden Sands Hotel Creek, your home in the Emirates.Sincerely,El Mahdi LegdoudiRooms Division Manager

10/10 Fantastiskt

Graham

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were friendly and welcoming. I forgot my wallet at the hotel and they brought it to the airport for me - outstanding service!
Bodde här 2 nätter i maj 2023
Svar från El Mahdi Legdoudi 30 maj 2023
Dear Valued Guest,Thank you for choosing Golden Sands Hotel Creek and thank you for giving us a positive rating. It is a pleasure to know that you liked the staff hospitality. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay with us. We look forward to welcoming you at Golden Sands Hotel Creek, your home in the Emirates All the best,El Mahdi LegdoudiFront Office Manager

10/10 Fantastiskt

Rickard

Bodde här 1 natt i april 2023
Svar från El Mahdi Legdoudi 30 maj 2023
Dear Valued Guest,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We look forward to welcoming you again at Golden Sands Hotel Creek, your home in the Emirates Kind Regards,El Mahdi LegdoudiFront Office Manager

6/10 Okej

Alpha MET

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 4 nätter i december 2022
Svar från Munira 2 jan. 2023
Dear Valued Guest,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We look forward to welcoming you again at Golden Sands Hotel Creek, your home in the Emirates.Kind Regards,Munira JeremicFront Office Manager

10/10 Fantastiskt

bibizohreh

Bodde här 3 nätter i augusti 2022
Svar från El Mahdi Legdoudi 30 maj 2023
Dear Valued Guest,Thank you for your kind review. It was indeed a pleasure to have been of service to you. We look forward to welcoming you again at Golden Sands Hotel Creek, your home in the Emirates Kind Regards,El Mahdi LegdoudiFront Office Manager

10/10 Fantastiskt

ABDALLAH NASSER

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
جيد
لايوجد كتلوج بخذمات الفندق بالغه العربيه
Bodde här 1 natt i maj 2022
Svar från Munira 3 juni 2022
Dear ABDALLAH, Thank you for taking the time to write a review of your holiday experience at Golden Sands Creek and sharing your valuable thought. We hope that we will have an opportunity to welcome you back at Golden Sands Hotel Creek. Sincerely, Munira Jeremic Front Office Manager

10/10 Fantastiskt

Ahmad

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were extremely friendly and accommodating. I did not have one issue nor bad experience. I am certain that if I had, it would have been resolved quickly and professionally.
Bodde här 1 natt i november 2021
Svar från Munira 5 jan. 2022
Dear Ahmad, Thank you for your kind review. It was indeed a pleasure to have been of service to you. We look forward to welcoming you again at Golden Sands Hotel Creek, your home in the Emirates. Kind Regards, Munira Jeremic Front Office Manager

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
The staff told me one price for a driver then charged me more afterwards. If you want to
Bodde här 2 nätter i april 2021
Svar från Front Office Manager 19 apr. 2021
Dear Valued Guest, Thank you for taking the time and effort in sharing your comments regarding your experience at the Hilton Dubai Creek. It is with regret that we acknowledged your overall dissatisfaction. Please accept our apologies regarding any misunderstanding related to the cost of the transportation services. We immediately looked into its details and I was happy to learn that the issue was rectified during your stay. We do hope that in the very near future you will still give us the privilege to welcome you back to Hilton Dubai Creek in the nearest future. Sincerely, Linda Nemeth Front Office Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2021
Svar från Front Office Manager 19 apr. 2021
Dear Valued Guest, Thank you for your excellent rating. We do hope for the chance to pamper you once again and looking forward to your return. Sincerely yours, Linda Nemeth Front Office Manager

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 2 nätter i mars 2021
Svar från Front Office Manager 19 apr. 2021
Dear Valued Guest, Thank you for choosing us for your recent stay in Dubai. It is with regret that we acknowledged your dissatisfaction with your overall experience. We are sorry for your disappointment and dissatisfaction and rest assured that we will do our best to improve our product and services. Your feedback is important to us, and we hope that you will consider returning to Hilton Dubai Creek in the nearest future. Sincerely, Linda Nemeth Front Office Manager

8/10 Bra

Loyber

Bodde här 2 nätter i februari 2021
Svar från Mohamed Nazhi Director of Operation 27 feb. 2021
Dear Valued Guest, Thank you for your rating. We hope to welcome you back soon. Kind Regards, Hotel Management.

8/10 Bra

Ludovit

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel in good place
Nice hotel in a very good location. The rooms are extra spacious with floor-to-ceiling windows, the bathroom is large with bath and shower and large mirrors. The mattresses have the right stiffness. The west-facing rooms overlook the mosque, and people with a lighter night's sleep can be awakened in the morning by prayer. Breakfasts are standard but with excellent coffee, due to Covid's measures the served buffets is a bit annoying (not self-service). The rooms only have local (English) sockets, not the EU (promised as part of a forthcoming renovation). There is a really nice view from rooftop pool & bar. We were unconditionally satisfied with the staff and the cleanliness.
Bodde här 6 nätter i december 2020
Svar från Hotel Management 8 jan. 2021
Dear Ludovit, We really enjoy reading your very informative review and what it pleased us most is that you enjoyed your time while staying with us. Thank you for highlighting our spacious rooms and beautiful view from the rooftop swimming pool as well your positive comments towards the cleanliness of the hotel and our team members. Your constructive feedback is valuable to us as this enables us to improve and find more opportunities to exceed our guests’ expectations. Thank you for recommendation and we look forward to welcoming you back in the near future. Sincerely, Mohamed Nazih Director of Operations