The cleanliness, the wifi was a little impatient and fixed 3 times, we then had to switch rooms because of it. I was very upset when they won't allow me to get some food that I had purchased in the town earlier in the day. We placed it in the fridge when we returned because we weren't ready for it.Their policy don't have it written but I wasted my money $25 each a plate. Upset about that, for that I will not return to Sugar Ridge. Put a microwave in each room then it does not become an inconvenience for the hotel.