2/10 Väldigt dåligt
Sheryl M.
13 dec. 2023
Gillade inte: Renlighet
Something very wrong here. RISK IS HIGH!
TRIED TO COMMUNICATE EARLY AND SEVERAL TIMES TO MAKE SURE APARTMENT WAS READY - NOTHING.
NO COMMUNICATION UNTIL HOURS BEFORE CHECK IN (No way to know if you need to make other arrangements or if we can proceed).
A COUPLE HOURS BEFORE, OWNER SAYS THERE IS A MAJOR GAS LEAK AND A SEWAGE/TOILET PROBLEM. OWNER SAYS WE CANNOT STAY THERE AND PROCEEDS TO OFFER AN EXPEDIA RENTAL (for 3 people, we have 6). WE SAY THAT WONT WORK AND ARE FORCED TO MAKE QUICK HOTEL ARRANGEMENTS FOR 6 PEOPLE (including one elderly woman).
GUESS WHAT? IN, CRISIS OF NOWHERE TO STAY, WE MAKE OTHER ARRANGEMENTS AND RIGHT BEFORE THE SUPPOSED CHECK IN TIME THE OWNER SAYS ORIGINAL APARTMENT IS READY ?!?! NO MENTION OF "MAJOR GAS LEAK" OR SEWAGE PROBLEM? HEALTH HAZARD!!
THIS OWNER HAS HAD MANY PROBLEMS WITH THEIR RENTALS
THIS OWNER IS REFUSING TO REFUND. REFUSING!
OTHER BAD REVIEWS - THIS RENTAL IS A SERIOUS RISK
TERRIBLE COMMUNICATION
ADDED STRESS AND CONFUSION FOR VACATIONERS
LOSS OF MONEY
WASTE OF TIME ON VACATION
OWNER IS UNPROFESSIONAL
GET OFF VRBO
Sheryl M.
Bodde här 3 nätter i november 2023