Beautiful hotel close to everything, safe neighborhood but I’ll say all London is pretty safe. We got greet with a really good mimosa and white wine. It was raining and they had umbrellas for rent for a pound a day, which it’s not bad at all. The drinks at the bar were really good, we didn’t have a chance to eat at the restaurant because we were all over London, but there is a cafe right on the corner called Rouge Cafe which has amazing desserts and coffee. We didn’t get any of the VIP upgrades or anything Expedia said on their website even though I ask if they honored them. But I can’t complaint at all about the hotel, is highly recommended