6/10 Okej
John B., FAREHAM
10 maj 2023
Gillade: Renlighet
Beautiful apartment, Amateur handover team.
Can't fault the property, absolutely beautiful. Ideal location in the complex. Our family have an apartment in the same place, which was perfect for our visit. Access to pools, gyms & bars very easy. Ideal for all ages. The property had a fully stocked cupboard with lots of condiments which were ideal for our stay and the BBQ was also ideal, it even had a few coals to start us off. The apartment was exceptionally clean and tidy. Unfortunately the stay was rather ruined by the property management team. The hand over of the keys were a joke, they denied that they had any knowledge that we had guests staying as we needed two sets of keys. They even said we had to pay an extra 20 euros for the keys, sheets and towels. After sending several messages, I had the idea of forwarding them a copy of the email, that Vrbo had sent them on the 21st March informing them that we had guests. This eventually solved the problem. I can think of better things to do on holiday. We will stay at this complex again in the future, but unfortunately we won't use this one, which is a shame as it is an ideal place.
John B.
Bodde här 5 nätter i maj 2023