1 sovrum, värdeförvaringsskåp på rummet och individuell inredning

Recensioner av Newport Beachside Hotel & Resort

4 out of 5
Newport Beachside Hotel & Resort
16701 Collins Avenue, Sunny Isles Beach, FL

Recensioner

6,6
10 - Fantastiskt i betyg. 706 av 2338 recensioner" "
8 - Bra i betyg. 462 av 2338 recensioner" "
6 - Okej i betyg. 403 av 2338 recensioner" "
4 - Dåligt i betyg. 328 av 2338 recensioner" "
2 - Väldigt dåligt i betyg. 439 av 2338 recensioner" "

6,8/10

Renlighet

7,0/10

Personal och service

6,4/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Anneli

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från General Manager 23 mars 2023
Dear Anneli, Thank you for staying with us and for your gracious rating. On behalf of all of us at Newport Beachside Hotel & Resort, we would like to invite you for another outstanding visit.Newport Beachside Resort Team

4/10 Dåligt

Henric

Bodde här 1 natt i mars 2023
Svar från General Manager 23 mars 2023
Dear Henric, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your patience and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Newport Beachside Resort Team

4/10 Dåligt

Stefan

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Byggarbetplats!
Stängt pooområde och mängder och byggarbetsplats med Mycket hög ljudnivå😬
Bodde här 2 nätter i november 2022
Svar från General Manager 2 dec. 2022
Dear Stefan, Thank you for being our guest. We are sorry for the inconvenience you experienced due to our ongoing remodel. Please know, information about our ongoing renovations is posted on our sites so guests can have this information before booking with us. We apologize if this was not adequately communicated to you, and we will share your comments appropriately. We would love for you to experience our updated look and hope you will come back and see us. Thank you again.Newport Beachside Resort Team

4/10 Dåligt

Lucinda

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
The location on the beach was great but that's about it. The entire hotel needs to be renovated. The carpets in the hallway and room were torn and heavily stained. The bathroom faucet was falling apart, we kept having to put the knob back on and hold it a certain way. It constantly smelled like Marijuana in the hallways, pool area and beach. Front desk never brought up requested items, had to go down to get the linens for the sofa bed. Valet staff was great but wouldn't stay here again. The restaurant is closed.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Artur

Reste med familj och småbarn
Love it
Bodde här 3 nätter i mars 2024

4/10 Dåligt

Teairra

Reste med sin partner
I loved the view I had for sure! I was on the 8th floor wit the ocean front view. The only 2 negatives I had was when I first got there I asked for a remote because the tv wasn’t working when the maintenance came to bring one he knocked twice and just used a key to open the door… HARD NO FOR ME! The second issue was anytime we left our room and came back the key to the room didn’t work. We literally left and returned about 8 key cards. Very inconvenient especially being on the 8th floor. Other then that the hotel and resort was beautiful!
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Maria

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
el lugara esta muy viejo y tiene cucarachas y es caro :(
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

edita

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dirty area Appliances is not working properly. We need to change your room smelling of marijuana all over lobby and in the room carpet in the room disgusting sofa very poor condition. Lobby is in terrible condition carpet in spots ad dirty furniture you will be scared to sit looks dirty and ripped during the pool. Workers is drilling marble floor in the pool area and all dust was flying to pool and faces. I paid for the service fee and and ask umbrella to put on the beach area they ask me to pay 15$ more for each time In room carpet dirty room smell bathroom ok you will have tower soap and shampoo only In room plan is good furniture except sofa good
Bodde här 4 nätter i april 2024

2/10 Väldigt dåligt

Ebony

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Just not a good place.
Bodde här 1 natt i april 2024
Svar från General Manager 20 apr. 2024
Dear Ebony,We're disappointed to hear that your experience fell short of expectations. We'd love to know how we can make your next visit even better. Best Regards,Newport Beachside Resort Team

6/10 Okej

Scherley

Bodde här 2 nätter i april 2024

6/10 Okej

Brittany Renee

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i april 2024

8/10 Bra

Miriam

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The bnand
Bodde här 2 nätter i april 2024
Svar från General Manager 18 apr. 2024
Dear Miriam,It was a delight to host you at Newport Beachside Hotel and Resort. Our team trusts that you had a comfortable and relaxing stay. It would be our pleasure to welcome you back in the future for an experience that is sure to go above and beyond your expectations.Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Problema en el spa
Bodde här 3 nätter i april 2024
Svar från General Manager 18 apr. 2024
Dear Anthony,Although we're delighted to receive your positive review, we apologize for any inconvenience you had at the spa. Please know we are undergoing a modernization project as part of our continued commitment to improving our property and service. That said, feel free to reach out to us anytime so we may address any lingering concerns you have, as we are always available to assist you. Your feedback is appreciated, and we hope to welcome you back in the future for a reimagined experience that exceeds your expectations. Best Regards,Newport Beachside Resort Team

2/10 Väldigt dåligt

Geldrys Viviana

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Me tuve que mover de habitación dos veces. Primero Xk no fue la habitación k pague. Y luego de pagar un cargo extra de 500 dólares x mudarme a una suite. Me tuve volver a mover a un cuarto regular Xk la suite se inundó en agua por problemas de ventilación. El manager con muy mala actitud!
Bodde här 3 nätter i april 2024
Svar från General Manager 17 apr. 2024
Thank you for taking a moment to leave a review. We sincerely regret to learn of your disappointment with your recent experience. Please know for future reference that when booking through a third-party site, room assignments and requests are subject to change based on availability. However, we apologize for the inconvenience caused by the ventilation. We'll be sure to share your feedback internally to ensure our high standards of hospitality are being met. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Heinrich, Aylmer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Smaller resort but nice location and great beach access. We had a problem our door key hardly worked, but beyond that we had a great time.
Bodde här 5 nätter i mars 2024
Svar från General Manager 17 apr. 2024
Dear Heinrich,Thank you for choosing Newport Beachside Hotel and Resort and for sharing your delightful five-star review. While we are sorry you had a concern with the door key, we are thrilled that otherwise, you enjoyed a wonderful visit. We'll be sure to look into the matter with our team to ensure improvements are made swiftly. Nevertheless, we look forward to welcoming you back for many more memorable stays.Best Regards,Newport Beachside Resort Team

4/10 Dåligt

Anette

Gillade inte: Personal och service och boendets skick och faciliteter
Not what the photos made it seem it was
Bodde här 1 natt i april 2024
Svar från General Manager 15 apr. 2024
Dear Anette,Thank you for your review. It is disappointing to learn that your recent stay fell short of expectations. If you have any suggestions for areas in which we can improve or elevate our guest experience, please don't hesitate to reach out to us offline. It was a pleasure having you here, and we hope to hear from you soon. Best Regards,Newport Beachside Resort Team

2/10 Väldigt dåligt

Angel David

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A decir verdad no me gusto nada
Bodde här 1 natt i april 2024
Svar från General Manager 15 apr. 2024
Dear Angel,We are deeply disappointed that your experience did not meet your expectations. Please feel free to reach out to us any any time, as we are always available to assist our great guests. We are committed to improving and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Newport Beachside Resort Team

8/10 Bra

sam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 2 nätter i april 2024
Svar från General Manager 15 apr. 2024
Dear Sam,Thank you for your generous review! It was a pleasure to welcome you to Newport Beachside Hotel and Resort, and we are delighted you enjoyed your stay. We look forward to seeing you again soon.Best Regards,Newport Beachside Resort Team

6/10 Okej

Amanda Shay

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i april 2024

4/10 Dåligt

Khadijah

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The building appeared dirty and our room was terrible. Very unclean. The tub was dirty looking. The only thing that appeared clean was the bed! When we arrived the room was extremely hot. Also, the power went out due to the construction. We weren’t able to use the TV! On top of that, the staff was very unapproachable! Our room door was insecure and did not lock when we left out! I feel like I’ve wasted my money! The entire 6th floor hall smelled Like cigarettes and marijuana! It stated that it was a non-smoking resort!
Bodde här 2 nätter i april 2024
Svar från General Manager 15 apr. 2024
Dear Khadijah,Thank you for bringing these matters to our attention. We are concerned about the conditions you described, from the cleanliness of your room to the disruptions caused by construction. Rest assured, we are addressing these to ensure a welcoming and comfortable environment that reflects our standards. We hope to have the opportunity to welcome you back and demonstrate the high quality of hospitality we are committed to providing.Best Regards,Newport Beachside Resort Team

6/10 Okej

Victoria

Reste med sin partner
We liked the place and service inside the hotel but the parking service wasn’t convenient at all we had to park across street from the hotel and not valet parking either..
Bodde här 1 natt i april 2024
Svar från General Manager 15 apr. 2024
Dear Victoria,Thank you for being our guest. We're pleased you appreciated our attentive service and trust you settled right into our accommodations. Your thoughts on self-parking are appreciated as well, but please know we also offer convenient valet parking for an additional fee. Nevertheless, it was a pleasure to welcome you, and we hope you return soon.Best Regards,Newport Beachside Resort Team

6/10 Okej

Brenda

Reste med sin partner
Gillade inte: Renlighet och bekvämligheter
Definitely needs a lot of updating. Couches in the lobby were filthy. Bed was so uncomfortable. Tub in our room was gross.
Bodde här 2 nätter i april 2024
Svar från General Manager 15 apr. 2024
Dear Brenda,Thank you so much for the review. We are disappointed to hear about the unsatisfactory state of your room and thank you for your feedback, which will help us improve the experience of future guests. We hope you'll consider staying with us again soon for a stay that is sure to go above and beyond your expectations.Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room very equipped other than a coffeemaker.
Bodde här 1 natt i april 2024
Svar från General Manager 15 apr. 2024
Dear Mary,Thank you for your kind review and perfect rating. We are delighted our well-appointed accommodations were the highlight of your visit, and we appreciate you mentioning them to your fellow travelers. Your suggestion for a coffeemaker will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we hope you return soon.Best Regards,Newport Beachside Resort Team

6/10 Okej

Narina

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 6 nätter i april 2024

8/10 Bra

Felix

Gillade: Renlighet och personal och service
Bodde här 5 nätter i april 2024

8/10 Bra

Maria

Reste med familjen
Location , right on the beach, staff very friendly.
Bodde här 1 natt i april 2024
Svar från General Manager 15 apr. 2024
Dear Maria,Thank you for sharing your experience with us! We're delighted that you enjoyed our beachfront location and the service of our friendly team. It was wonderful to host you, and we look forward to welcoming you back for another stay by the beach.Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Luis, Waco

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice pool and bar with good drinks. Beautiful view from room
Bodde här 2 nätter i april 2024
Svar från General Manager 14 apr. 2024
Dear Luis,Thank you for taking a moment to leave us a review. It is a pleasure to learn you enjoyed your stay, particularly highlighting our scenery and amenities. We appreciate you choosing Newport Beachside Hotel and Resort to host your stay and we look forward to welcoming you back. Best Regards,Newport Beachside Resort Team

8/10 Bra

Alejandro

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good to have a relaxing time
Bodde här 1 natt i april 2024
Svar från General Manager 14 apr. 2024
Dear Alejandro,Our team at Newport Beachside Hotel and Resort works hard to ensure our guests have a relaxing visit, so we are delighted to know we hit the mark with you. We look forward to welcoming you back for many more memorable getaways.Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property is right on the beach. Offers a nice size pool. Was undergoing renovations while there however renovations were only done at certain times (not early/late) and my family was not inconvenienced by it.
Bodde här 6 nätter i mars 2024
Svar från General Manager 14 apr. 2024
Dear Stephanie,Thank you so much for the five-star review. We're glad to hear you were able to take advantage of our convenient location and amenities, and we hope you'll join us again soon for another relaxing beach getaway.Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Zayda

Gillade: Renlighet och personal och service
Un lugar ameno para pasar en familia o en pareja, el personal muy amable y atento a las necesidades de los huéspedes , solo una pequeña observación! Necesitan darle mejor mantenimiento a las habitaciones ya que en la suit que yo me hospedé las puertas y la ducha se miraban deterioradas y eso le baja exclusividad a su propiedad pero valió la pena mi estadía de 3 días lo disfruté al máximo lo recomiendo 👍
Bodde här 2 nätter i april 2024
Svar från General Manager 13 apr. 2024
Dear Zayda,Thank you for your terrific review of your recent visit! We’re delighted to hear that our hospitable team went above and beyond to provide you with the best experience possible. It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others. Your suggestion for our accommodations will be shared internally for further consideration, as we are always seeking new ways to improve. It was a pleasure having you here, and we look forward to welcoming you back to our hotel in the future!Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Jairo

Gillade: Personal och service och boendets skick och faciliteter
Muy buena vista
Bodde här 1 natt i april 2024
Svar från General Manager 13 apr. 2024
Dear Jairo,Providing our guests with captivating views is one of the highlights of staying with us, and we're delighted that it enhanced your experience. We can't wait to welcome you back to enjoy more of our stunning vistas.Best Regards,Newport Beachside Resort Team

6/10 Okej

Brett

Reste med sin partner
Gillade inte: Bekvämligheter
The pool area was beautiful and the coffee shop was nice. The only thing we disliked was that the carpets were stained and dirty in the hallways, the bathroom sink handle was broken along with the shower handle, it was noisy (mostly due to contruction) and there was limited food options. The beach was beautiful and the staff was for the most part, decent. Would I stay again? Most likely not unless there’s no other better deals somewhere else.
Bodde här 3 nätter i april 2024
Svar från General Manager 13 apr. 2024
Dear Brett,The best part of any stay is often hanging out at the pool, and we're glad that you had such a good time at ours! Rest assured, our team is looking into the concerns you mentioned with the bathrooms and carpets, and we appreciate your patience as we work to modernize our property for a better overall experience. In the future, we'd love to welcome you back, so come and see us again!Best Regards,Newport Beachside Resort Team

8/10 Bra

Melissa

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024

8/10 Bra

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Decent stay for price. Friendly staff.
Bodde här 3 nätter i mars 2024
Svar från General Manager 18 apr. 2024
Dear Stephanie,Thank you for taking a moment to share your experience at Newport Beachside Hotel and Resort. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. Additionally, our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you will visit us again soon!Best Regards,Newport Beachside Resort Team

2/10 Väldigt dåligt

Niamh

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
The pool area was very nice and clearly new; however, you had to pay extra to use the beach facilities on top of paying a resort fee. I didn’t not appreciate the surprise added fee of $167 for resort fees when I was already charged a resort fee in the original price. Aside from the nice outdoor area, the hotel rooms and lobby are that of a 2 star motel. I was really disappointed since the hotel was advertised as a 4 star hotel. When we arrived to our room after checking in, the door was wide open which means anyone could have came into our room before we came. The worst of it all was noticing that there was blood on our sheets- not ours- and having to track down someone to change the sheets. We noticed it in the morning after waking up and I assumed the maid would change the sheets when she came but did not. We then had to notify the front desk twice and they still never sent anyone! Terrible customer service. I had to find a maid myself and personal ask her to change the bed sheets that were stained by another guest. That is completely unhygienic and I do not understand how those sheets weren’t thrown out. Overall disappointed with the experience and would not recommend.
Bodde här 4 nätter i mars 2024
Svar från General Manager 12 apr. 2024
Dear Niamh,We appreciate you choosing to stay with us, but we regret that we did not meet your expectations. This is not reflective of the high-quality experience that we aim to provide. Our team is committed to investigating your concerns to ensure that our accommodations are in excellent condition and that we continue to deliver the exceptional service we are known for. We are truly sorry for any inconvenience caused, and we wish you well as your travels continue.Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Arlisha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My ocean view room was nice and clean. Had good views of the ocean, pool area, and city view. Staff was nice and friendly
Bodde här 4 nätter i april 2024
Svar från General Manager 11 apr. 2024
Dear Arlisha,We're delighted you had a terrific experience at Newport Beachside Hotel and Resort! It's particularly fantastic to see that you had a chance to witness our breathtaking ocean views from our luxurious rooms. Our staff loves to make guests feel at home, and they will be delighted to know that they made you feel welcome. Hosting you was a pleasure, so please return soon for another amazing stay.Best Regards,Newport Beachside Resort Team

8/10 Bra

Inna

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024

8/10 Bra

Tetiana

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Karina, Van NUys

Reste med familjen
Gillade: Bekvämligheter
service at the pool and wonderful location
Bodde här 1 natt i april 2024
Svar från General Manager 11 apr. 2024
Dear Karina,Thank you for choosing Newport Beachside Hotel and Resort! We're glad our convenient location and excellent service left a tremendous impression on you. Please come see us again soon for another exceptional experience.Best Regards,Newport Beachside Resort Team

8/10 Bra

Arlee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We will be back! Love the lobby, pool, beach and glass balconies! It's right next door to the pier that also has a great restaurant! They are still updating rooms, and there is construction next door, but if you aren't trying to sleep all day it wasn't an issue.
Bodde här 3 nätter i april 2024
Svar från General Manager 10 apr. 2024
Dear Arlee, Thank you for choosing to stay with us at Newport Beachside Hotel and Resort. We are thrilled to learn you enjoyed your stay. Guest feedback is always appreciated and we thank you for highlighting our ample amenities, and beautiful accommodations. We look forward to welcoming you back next time. It was truly our pleasure to host you.Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Paula

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
I love the pool and beach!!!! The hotel is old and need renovation
Bodde här 1 natt i april 2024
Svar från General Manager 10 apr. 2024
Dear Paula,Thank you for your feedback about your recent visit. We appreciate your input about our property and your compliments about our pool and beach access. Hopefully, you had a positive overall experience. We'd love to welcome you back soon!Best Regards,Newport Beachside Resort Team

8/10 Bra

Maria

Reste med familjen
Good location, right on the beach, staff are very friendly 😊
Bodde här 1 natt i april 2024
Svar från General Manager 10 apr. 2024
Dear Maria,Thank you for choosing to stay with us at Newport Beachside Hotel and Resort. It's always our top priority to impress every guest with our friendly service, so we're thrilled our commitment to this shone through during your visit. We're also delighted to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back soon.Best Regards,Newport Beachside Resort Team

8/10 Bra

Solange

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place. Could use some room upgrades, but definitely coming back again.
Bodde här 4 nätter i april 2024
Svar från General Manager 10 apr. 2024
Dear Solange,We appreciate you taking a moment to write a review. It is a pleasure to know you enjoyed your stay with us. Thank you for choosing Newport Beachside Hotel and Resort to host your stay and we look forward to welcoming you back.Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Carly Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The resort was really nice. It’s right on the beach near the pier. I will be going back. The staff was all nice. They have decent food but it’s super spendy. There’s some restaurants in walking distance that were reasonable prices and a liquor store in walking distance as well. Definitely would recommend for your next Florida vacation!
Bodde här 2 nätter i april 2024
Svar från General Manager 10 apr. 2024
Dear Carly Ann,It was nice to have you as our guest at Newport Beachside Hotel and Resort. Thank you for highlighting our superb location and helpful service. We appreciate your feedback and look forward to seeing you again during your next Florida vacation!Best Regards,Newport Beachside Resort Team

8/10 Bra

Ashley Renee

Gillade: Personal och service
I loved the pool and beach area. The hotel staff are friendly and approachable as well. I just feel the rooms need renovated. Other than that I enjoyed my staff.
Bodde här 3 nätter i april 2024
Svar från General Manager 10 apr. 2024
Dear Ashley,Thank you for choosing to stay with us at Newport Beachside Hotel and Resort. Impressing every guest with our exceptional service is always our top priority, so we're thrilled that was the case for you. It's also great to read you were able to take full advantage of our relaxing amenities and convenient location. The pleasure was all ours, and we hope you'll choose to visit us again soon.Best Regards,Newport Beachside Resort Team

10/10 Fantastiskt

Jairo

Creo que el edificio necesita mantenimiento como l a carpeta de los pasillos y la pintura y camas en los cuartos
Bodde här 3 nätter i april 2024
Svar från General Manager 10 apr. 2024
Estimado Jairo, Muchas gracias por elegir quedarse con nosotros en Newport Beachside Hotel and Resort. Nuestro objetivo es brindar a cada huésped una excelente experiencia y confiamos en que este sea su caso. Sin embargo, apreciamos sus sugerencias y nos aseguraremos de tenerlas en cuenta a medida que sigamos realizando mejoras. Fue un placer recibirlo y esperamos darle la bienvenida nuevamente en el futuro para otra estadía maravillosa. Atentamente, Equipo de Newport Beachside Resort

10/10 Fantastiskt

Dionizia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
My stay at Newport Beachside Hotel & Resort in Miami was absolutely fantastic. From the moment I stepped into the lobby, I was greeted with warmth and professionalism. The room was spacious, clean, and beautifully decorated, offering stunning views of the ocean view . The amenities were top-notch, from the luxurious to the refreshing pool area. The staff went above and beyond to ensure my comfort and satisfaction throughout my stay. I highly recommend Newport Beachside Hotel & Resort to anyone looking for a memorable and enjoyable experience in Miami.
Bodde här 4 nätter i april 2024
Svar från General Manager 10 apr. 2024
Dear Dionizia, Thank you so much for choosing to stay with us at Newport Beachside Hotel and Resort. Our goal is to provide every guest with exceptional service, so we're thrilled we made a great impression on you. It's also terrific to read our pristine accommodations, wonderful views, and plentiful amenities were among the highlights of your trip. Your recommendation is greatly appreciated, and we hope you'll choose to visit us again soon. Best Regards, Newport Beachside Resort Team

10/10 Fantastiskt

Ashly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

ELIZABETH

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff! Beautiful view of the ocean-amazing balcony. Room was a bit dated-but I was there for the ocean anyway. Only used the room to sleep.
Bodde här 4 nätter i februari 2024
Svar från General Manager 8 apr. 2024
Dear Elizabeth,Thank you for your review and for giving us a perfect rating! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our stunning views is always appreciated as well. It was a pleasure having you here, and we hope you return soon!Best Regards,Newport Beachside Resort Team

4/10 Dåligt

Nancy

Reste med familjen
Gillade inte: Renlighet och personal och service
Food prices expensive and not tasty the doors to go out were to heavy and the housekeeping were rude regarding letting me get into the elavators.
Bodde här 2 nätter i april 2024
Svar från General Manager 8 apr. 2024
Dear Nancy,Thank you for your review. We appreciate that you took the time to share your recent experience; however, we do find it very disappointing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you.Best Regards,Newport Beachside Resort Team