I am so disappointed, I booked a room in this hotel with a lot of time in advance, and planned to stay there with my friends, but when the day came, I was told that they couldn’t provide me with a room and they told me two different stories as of “why”. This proved that they simply decided to cancel my reservation, probably for someone that payed a last minute over priced room.
I will never come back to this hotel, nor I recommend it as it was an inconvenience for our trip logistics and no one cared.
Very dissatisfied with how they handled things.
If I would have canceled, they wouldn’t refund my money, but in this case, they didn’t wanted to refund my money.
Very unprofessional!