2/10 Väldigt dåligt
Roger
25 aug. 2022
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel is not a 5 star!
We believe that the suite with shared pool we booked was a family room when there were two beds in the living room instead of a couch group. We were offered another room after we talked to the manager but even in that suite there were two beds in the living room, which is strange since this hotel is only for adults and then preferably couples. The beach is not close, from our room at the top of the area, it was 1,8 kilometers and it’s mostly down that distance. There was nowhere when we booked that there was a hotel with backs and stairs in whole area. The hotel has four restaurants each of two is buffé for dinner at night, so it felt like an all-inclusive hotel because of it. But fortunately there was an à la carte restaurant that was absolutely amazing, food and staff. The buses in the hotel area supposed to go every 10-20 minutes from morning to night, but it didn’t work so well. After one dinner at night, we had to wait 40 to 45 minutes to get up to our room. We made a point at the reception several times but they weren’t very helpful. We travel a lot and have lived in many hotels all over the world where most of them were five stars and this hotel does not come uo in their class. This hotel is more like 3 stars. The fact that you as guest have to buy water every day at the store instead of the hotel filling up daily in the room says quite a lot.
Roger
Bodde här 7 nätter i augusti 2022
