- Room smelled
- Situated over a parking lot
- Huge fen outside on the parkeing lot making lots of noice
- Wanted to write down full credit cards details manually for deposit. Are we back in the 90ies? Makes no sense in is huge risk. Had to leave EUR 100 as deposit. When trying to retrive the cash, they said that it was all spent on the minibar. That's a lot of water. When arguing, they got offensive and aggressive and tossed 3 Euros back at me in 20 cent coins. Nice gesture!
Kommentar från Hotellmanagement
2018-apr-02 av Meliá Tamarindos , Hotellmanagement
First of all, we would like to thank you for choosing Meliá Tamarindos as your holiday destination. We deeply regret to read that the experience among us was not to your full satisfaction, as we always wish it to be. We would like to thank you for your observations, which have been immediately taken into account. We are sorry that our hotel policy was uncomfortable. We constantly put efforts in education of our staff, trying to minimize misunderstandings and to increase communication with our clients.
Once again, thank you very much for all your comments. We will be more than happy to welcome you back on a future occasion
With our best regards,
Guest Experience Manager