Dear Guest Bengt,Thank you for your great valoration. We re glad that you were happy with your stay with us.We hope to welcome you back in our Hotel.Kind regards.

Dear Mrs. Jovanka,Thank you for your valoration, we re happy that you have enjoyed your holidays with us.We hope to have the oportunity to have you back.Kind regards.

Dear Mr. Jan,Thank you for your valoration, we re happy that your experience in our Hotel has been that positive.We hope to have you back in our Hotel.Kind regards.

Estimada Dª Clara,Muchas gracias por hacernos llegar su valoración, esperamos que haya disfrutado de la mayoría de los servicios durante sus vacaciones.Nos encantaría volverla a recibir.Un saludo.

Dear Mr. Peter,Thank you for your comments, we re glad that overall your holidays with us were enjoyable.The reception could have changed you to another room, do not hesitate to contact them if you come back, as we wish.Kind regards.

Dear Mr. John,Thank you for your comments and valoration.We re glad that most of your experience with us has been enjoyable.We take note about the parking and the lifts, we apologize for the inconviniences.We hope to welcome you back.Kind regards.

Dear Mrs. Johanna, Thank you for sharing your experience with us. We have toppers that we can put on your mattress if you like them softer, don t hesitate to contact reception 24 hrs if you stay with us again. Kind regards.

Dear Mrs. Anna, Thank you for taking the time to share your feedback, it will be very useful for us in order to improve our service. We are very happy that you have enjoyed your experience with us and proud when we read how much you appreciate it and that we have met your expectations, that s our main goal. We’re sorry to read about the bed. We ll do our best to improve that point. The Hotel has toppers that we can add to your mattress to make it softer, the Public Relations and the reception staff can send someone to your room to organize it for you, do not hesitate to contact them next time. We thank you sincerely for choosing the Gran Canaria Princess and we wish to have the opportunity to welcome you again in the near future. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Guest May, We would like to thank you for taking some time to write your impressions about your holidays with us, it s very important for us as it let us know what we can improve and to know what services are most appreciated by our guests. It also rewards our staff to know you were satisfied with the service you received and that you have enjoyed your time with us. We look forward to the opportunity of welcoming you back again soon. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Mr. Christer, Thank you for taking the time to share your feedback, it will be very useful for us in order to improve our service. We are very happy that you have enjoyed your experience with us and proud when we read how much you appreciate it and that we have met your expectations, that s our main goal. We’re sorry to read about the bed. We ll do our best to improve that point. The Hotel has toppers that we can add to your mattress to make it softer, the Public Relations and the reception staff can send someone to your room to organize it for you, do not hesitate to contact them next time. We thank you sincerely for choosing the Gran Canaria Princess and we wish to have the opportunity to welcome you again in the near future. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Mrs. Ulla, Thank you for your valuation on line, we’re very happy that you have enjoyed your holiday with us and that we have met your expectations. We ll keep on working hard to keep on giving a good service and try to improve it. We look forward to welcome you in future holidays. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Guest, We want to thank you for taking some time to share with us your comments and valoration, that helps us to improve our Hotel. We’re sorry we haven t met your expectations about the food in the restaurant. We take note of your comments and we ll try to improve it. Anyway, we have a varied buffet everynight and two theme nights every week: oriental food, canary food, Mexican food and gala dinner. If you don t find anything that pleases you, there s a maitre at the restaurant that will always try to organize another dish for you, do not hesitate to contact him. Reception and the Public Relations are there to help you as well. We apologize for any inconvenience with the staff, we send your comments to the maitre to check the service we’re giving, to be sure that is professional and kind. Thank you for letting us know. We expect that you have enjoyed other services of our Hotel and to welcome you in the future. Kind regards. Agustín Miranda. Public Relations. Hotel Gran Canaria Princess.

Dear Mr. Hans, We highly appreciate your comments you have published regarding your stay at our hotel Gran Canaria Princess. We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. We will forward your comments to the staff. We are paying special attention to the service level in the hotel and we are very happy that we met your expectations. We would be delighted to welcome you again soon and remain at your disposal for anything you might need. Best Regards, Agustín Miranda. Public Relations. Hotel Gran Canaria Princess****

Dear Guest, Thank you for taking some time to send us your valoration of the service you got during your holidays amongst us, it s very important for us and we feel rewarded by knowing that you have enjoyed your time with us. We ll keep on working hard to improve our service, and your feed back will always help us getting better. We look forward to welcome you again in our Hotel on another future holidays. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Mrs. Iman, Thank you for taking some time to send us your valoration of the service you got during your holidays amongst us, it s very important for us and we feel rewarded by knowing that you have enjoyed your time with us. We ll keep on working hard to improve our service, and your feed back will always help us getting better. We look forward to welcome you again in our Hotel on another future holidays. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Mr. Bo, Thank you for taking the time to share your feedback. We value all guests’ feedback as an opportunity to continue improving our services and products for our guests. It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction, our main commitment is your entire satisfaction and all the staff is focus on that. We thank you sincerely for choosing the SENTIDO Gran Canaria Princess and we wish to have the opportunity to welcome you again in the near future. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Mrs. Maria, First of all, thanks for your comments. We appreciate your trust in us by choossing our hotel for your holiday stay. We are very glad that you enjoyed your stay with us. The most important thing is for us fulfill the request from our guest. We are paying special attention to the service level in the hotel and we are very happy that we met your expectations. Your feedback will certainly motivate our team to continue delivering the best service to all our guests! It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction. We take note of your comments about the change of the room , and we ll try to improve that point. We always try to find you a room like the one you demand as soon as we have one available. Sometimes if the Hotel is full and you arrive at the end of the day we get out of options until the next day, but be sure that we ll take note and we ll change you as soon as it s available. If you want you can send all your requests before arriving to the Hotel and we ll do our best to give you a room like that already from the beginning. We would be delighted to welcome you again soon and remain at your disposal for anything you might need. The best regards from Gran Canaria Agustín Miranda. Holiday Concierge Hotel SENTIDO Gran Canaria Princess****

Dear Mr. Peter, We want to thank you for taking some time to share with us your comments and valoration, that helps us to improve our Hotel. We re sorry to read about the bed . We ll do our best to improve that point. The Hotel has toppers that we can add to your mattress to make it softer, the Holiday Concierge and the reception staff can send someone to your room to organize it for you, do not hesitate to contact them next time. We expect that you have enjoyed other services of our Hotel and to welcome you in the future. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Mr. Jan, Thank you for taking some time to send us your valoration of the service you got during your holidays amongst us, it s very important for us and we feel rewarded by knowing that you have enjoyed your time with us. We ll keep on working hard to improve our service, and your feed back will always help us getting better. We look forward to welcome you again in our Hotel on another future holidays. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Mr. Peter, We want to thank you for taking some time to share with us your comments and valoration, that helps us to improve our Hotel. We re sorry to read about the noise at the restaurant . We ll do our best to improve that point. The Hotel is very big, and a lot of customers, though we try to keep a nice atmosphere in the restaurant. Sometimes where many people are is difficult to make a quiet atmosphere. Reception, the Maitre and the Holiday concierge are there to help you find any quieter table, do not hesitate to contact us if you need. We have a varied buffet everynight and two theme nights every week: oriental food, canary food, Mexican food and gala dinner. If you don t find anything that pleases you, there s a maitre at the restaurant that will always try to organize another dish for you. We expect that you have enjoyed other services of our Hotel and to welcome you in the future. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Mrs. Alexandra, First of all, thanks for your comments. We appreciate your trust in us by choossing our hotel for your holiday stay. We are very glad that you enjoyed from the first moment to your departure your stay with us. The most important thing is for us fulfill the request from our guest. We are paying special attention to the service level in the hotel and we are very happy that we met your expectations. Your feedback will certainly motivate our team to continue delivering the best service to all our guests! It is always very rewarding to receive such compliments ensuring that every guest leaves with great satisfaction. We take note of your comments about the robes and facilities in the room , and we ll try to improve those points. We would be delighted to welcome you again soon and remain at your disposal for anything you might need. The best regards from Gran Canaria Agustín Miranda. Holiday Concierge Hotel SENTIDO Gran Canaria Princess****

Dear Mrs. Yvonne, Thank you for taking some time to send us your valoration of the service you got during your holidays amongst us, it s very important for us and we feel rewarded by knowing that you have enjoyed your time with us. We ll keep on working hard to improve our service, and your feed back will always help us getting better. We look forward to welcome you again in our Hotel on another future holidays. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Guest Alla, We highly appreciate your comments you have published regarding your stay at our hotel Sentido Gran Canaria Princess. We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. We will forward your comments to the staff. We are paying special attention to the service level in the hotel and we are very happy that we met your expectations. We would be delighted to welcome you again soon and remain at your disposal for anything you might need. Best Regards, Agustín Miranda. Holiday Concierge Hotel Sentido Gran Canaria Princess****

Dear Guest, We want to thank you for taking some time to share with us your comments and valoration, that helps us to improve our Hotel. We re sorry to read about the bed . We ll do our best to improve that point. The Hotel has toppers that we can add to your mattress to make it softer, the Holiday Concierge and the reception staff can send someone to your room to organize it for you, do not hesitate to contact them next time. Our staff is very professional and friendly, we ll try to find out what happened and improve that point. We expect that you have enjoyed other services of our Hotel and to welcome you in the future. Kind regards. Agustín Miranda. Holiday Concierge.

Dear Mrs. Sharlene,Thank you very much for your kind review, and for having taken some time to send it to us.I really appreciate your gesture on my name and on behalf of the staff. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday in order to give you the best service.We will be pleased to welcome you again soon in the hotel.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Dear Mrs. Marie,Thank you for taking the time to share your feedback, it will be very useful for us in order to improve our service.We are very happy that you have enjoyed your experience with us and proud when we read how much you appreciate it and that we have met your expectations, that s our main goal. We thank you sincerely for choosing the Gran Canaria Princess and we wish to have the opportunity to welcome you again in the near future.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Cher M. Jerome,Merci beaucoup pour votre aimable critique et d'avoir pris le temps de nous l'envoyer.J'apprécie vraiment votre geste en mon nom et au nom du personnel. Votre gratitude et votre gentillesse comptent beaucoup pour nous tous et nous motivent à travailler plus fort et plus heureux chaque jour pour vous offrir le meilleur service.Nous serons heureux de vous accueillir à nouveau bientôt dans cet hôtel.Sincères amitiés.Agustín Miranda.Relations Publiques.Hôtel Gran Canaria Princess.

Dear Mr. Shervon,We highly appreciate your comments you have published regarding your stay at our hotel Gran Canaria Princess.We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. We will forward your comments to the staff. We are paying special attention to the service level in the hotel .We’re sorry to read about the problem at the restaurant. We ll do our best to improve that point. Reception, the Maitre and the Public Relations are there to help you if you miss something in the buffet and prepare you something you like as soon as we can or organizing it for the next meal.We would be delighted to welcome you again soon and remain at your disposal for anything you might need.Best Regards,Agustín Miranda.Public Relations.Hotel Gran Canaria Princess****

Dear Mrs. Marion,Thank you very much for your kind review, and for having taken some time to send it to us.I really appreciate your gesture on my name and on behalf of the staff. Your gratitude and kindness means very much for all of us and it motivates us for working harder and happier everyday in order to give you the best service.We take note about the drinks and we send your comments to the food and beverages departament for them to check it. We will be pleased to welcome you again soon in the hotel.Kind regards.Agustín Miranda.Public Relations.Hotel Gran Canaria Princess.

Dear Mr. Abinashi, Thank you for lettinf us know how your holidays were, we re glad that you have enjoyed them.We ll pass your comments to the management and the chef for them to check the service and improve it, we re sorry for the inconvinience.We d love to welcome you back.Kind regards.