TY! u granted my request fr room&shower...VG-floor s tiled.Easy to clean/keep clean&feels cleaner.Our room(5001)smells&looks new.Pls place rug fr drying of feet/slippers from shower.Strong AC.RestaurantStaffs wr so friendly&accomadating.But some cut oranges tasted old.Pls taste b4 u serve.Staffs in indoorPool wr unfriendly.One ws good w whom we booked massage.Pls place warning whr it's easy to see.Some use gymMachine w/o proper shoes&clothing.Only 1 gymMachine ws working.Some children wr swimming w/ slippers on in d indoorPool.Place big Info that children r allowed only upto5pm.Since w hd earlyFlight,w askd if w can get earlyBreakfast.ReceptionStaffs said yes&writtenDown ourRoom#.On the day for earlyBreakfast,w approached 2women/staffs placing out food.W approachd them for respect/inform them that we'll take earlyBreakfast but both wr unfriendly like we wr outsiders&came in to eat free.Other staffs wr unfriendly also BUT not all.We wr supposed to leave tips(resto) but I said NO for d reason above.I can b very angry/complain but chose not to ruin ourVacation.A man also in d beach ws rude(our 1stDay n d beach)said to us rudely that we cant use parasol fr they wr closing in 10mins.Pls educate ALL ur staffs for CustomerService.Tell them to clean beach area for empty bottles,wrappers,etc...I love d hotel/balcony,resto,facilities.Plenty of people but w/ enough space to move around.In general we met nice people specially n d hotel(most wr also guests).SpMarket,busStand,etc-close by