Baseras på 638 verifierade recensioner

3,8 av 5
84% rekommenderar det här hotellet
4,0 Städning
4,1 Service och personal
3,9 Rummets bekvämlighet
3,8 Hotellets skick
Verifierade recensioner från Expedia
5 av 5
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av en verifierad resenär från m

I felt like queen its a beautiful hotel

Inskickad 2017-feb-16
The staff was humorous and helpful. Its quiet classy and reasonable price.
4 av 5
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av en verifierad resenär från white river on

Not bad hotel

Inskickad 2017-feb-10
The couch was stained and we didn't get the room I asked the restaurant isn't the best food was cold and I don't go to that kind of restaurant and get frozen burger.
Kommentar från Hotellmanagement
2017-feb-10 av Lauri, Hotellmanagement
Rose, Thank you for choosing the Valhalla Inn and taking the time to share your feedback. We do apologize that we did not meet your expectations. Your food comments have been shared with our new Director of Kitchen Operations for his attention. He is in the process of making several positive changes in outlets. We do hope that you will consider staying with us again in the future so that we can win back your confidence. Lauri Hoskins Director of Sales
3 av 5
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Nice hotel

Inskickad 2017-jan-30
Had a good sleep. The floor we were on is scheduled for renovations this year.
Kommentar från Hotellmanagement
2017-feb-10 av Lauri, Hotellmanagement
Thank you for taking the time to share your review. We are pleased that renovations will taking place on both the 1st & 3rd floors starting in April. We look forward to welcoming you back again soon. Lauri Hoskins Director of Sales
2 av 5
av en verifierad resenär från ontario

Good restaurants

Inskickad 2017-jan-28
Fördelar: Not very impressive
Nackdelar: Overall room conditions and brought up to date everything is at least 20 years old if not more in those rooms
Room far out dated, was in a non smoking room that stunk of old cigarette, ice machine not working, vending machine for beverages not working, the bathroom ceiling was peeling and looked like it exterienced some serious water damage. It has a great steak house. Elevator also smelled of cigarette. Great shuttle service. Rediculouslt charge 20$ to activate your room phone.
Kommentar från Hotellmanagement
2017-feb-10 av Lauri, Hotellmanagement
April, Thank you for taking the time to share a review of your recent stay at the Valhalla Inn. The hotel does normally ask either for credit card on file or a security deposit for any incidental charges. We do apologize that some conditions in the hotel did not meet your expectations and your review is being shared with the team for their attention. We do hope you will consider staying with us again on future visits to Thunder Bay.
2 av 5
av en verifierad resenär

Inskickad 2017-jan-09
Dirty outdated room, no restraints open at time of stay. Will not avoid booking another room at valhalla
Kommentar från Hotellmanagement
2017-jan-12 av Lauri, Hotellmanagement
Nicole, Thank you for taking the time to share feedback from your recent visit and apologize that we did not meet your expectations. While do normally have Timbers Restaurant & Lounge as well Runway 25 Steaklounge open in the evenings due to our Associate Holiday Party had the closed the outlets at 5pm to allow our all Associates the chance to be appreciated. We do recognize the inconvenience that is presented to our guests and are sorry for the frustration is caused. I am pleased to inform you that the plans are underway for renovations 2 remaining floors which will be underway this Spring. We do hope that you will reconsider staying with us again in the future so that we can win back your confidence. Lauri Hoskins Director of Sales
4 av 5
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Nice but needs updating

Inskickad 2016-dec-23
Nice and tucked away but still close to everything. Getting a bit out dated in the rooms but clean and comfortable. Staff was great.
3 av 5
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Hotel was in center of all our city go to places

Inskickad 2016-dec-22
I am definitely going to stay at this hotel in the future, kids and I sure enjoyed our stay👌🏼
Kommentar från Hotellmanagement
2016-dec-22 av Lauri, Hotellmanagement
Thank you for choosing the Valhalla Inn and taking the time to share your review. We look forward to welcoming you back on future visits. Lauri Hoskins Director of Sales
4 av 5
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Christmas get away

Inskickad 2016-dec-20
Fördelar: Clean good staff good location
Nackdelar: Water temperature of the tub was fluctuating but other than that the room was Good
Plats: All the conveniences are within a few minutes away
My wife and l spent a few days in the city to get away and do some light shopping. We stayed at Valhalla in the past and have always enjoyed the time spent
Kommentar från Hotellmanagement
2016-dec-22 av Lauri, Hotellmanagement
Thank you for again choosing the Valhalla Inn for your recent visit to Thunder Bay and taking the time to share your comments. We look forward to seeing you again on your next visit to the area.
4 av 5
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av en verifierad resenär från Thunder Bay

Comfortable

Inskickad 2016-dec-14
Due to a water line break, there was no water for the first few hours, but that was resolved.
Kommentar från Hotellmanagement
2016-dec-22 av Lauri, Hotellmanagement
Thank you for understanding and patience during the repairs. We do hope that you will consider staying with us again on future visits to the area. Lauri Hoskins Director of Sales
4 av 5
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Beautiful view of Mount McKay

Inskickad 2016-dec-03
Fast easy check in great view of mountain easy drive up perfect room location in hotel
Kommentar från Hotellmanagement
2016-dec-22 av Lauri, Hotellmanagement
Thank you for taking the time to share a review of your recent visit and choosing the Valhalla Inn. We look forward to the opportunity to welcome you back on future visits. Lauri Hoskins Director of Sales