Baseras på 853 verifierade recensioner

3,9 av 5
83% rekommenderar det här hotellet
4,0 Städning
4,1 Service och personal
4,0 Rummets bekvämlighet
3,8 Hotellets skick
Verifierade recensioner från Expedia
5 av 5
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av en verifierad resenär från Ontario

Comforting after long trip

Inskickad 2018-apr-20
Nice clean and comfortable The staff pleasant.
4 av 5
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av en verifierad resenär

Inskickad 2018-apr-18
Hotel is a bit dated but very friendly and pleasant / close to airport / quiet
4 av 5
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Nice place to stay

Inskickad 2018-apr-17
Fördelar: Very Spacious
Nackdelar: Better Parking - we found we had to park at the adjacent hotel and walk.
Rooms were spacious and clean. Lots of room in the lobby to relax and visit with people without having to be in our rooms.
Kommentar från Hotellmanagement
2018-apr-19 av Lauri, Hotellmanagement
Thank you for choosing the Valhalla Inn and taking the time to share your feedback. We are pleased to that you time with us was enjoyable but do apologize that our normal ample parking was quite full due to several large catering events. We look forward to the opportunity to welcome you back on future visits to Thunder Bay. Lauri Hoskins Director of Sales
3 av 5
av en verifierad resenär från prince albert

Hotel close to airport

Inskickad 2018-mar-26
Room was not up to standard, dresser was badly worn and needs replacing. Wall paper in bathroom needs replacing. Hallway carpet is dirty and worn. Airline hotels need to upgrade. On the good size breakfast was excellent both service and food.
Kommentar från Hotellmanagement
2018-apr-19 av Lauri, Hotellmanagement
Paul, Thank you for choosing the Valhalla Inn and taking the time to share your comments. We apologize the guestroom condition did not meet your expectation and it is through the valuable feedback from our guests that we are able to make necessary improvements. We hope to have the opportunity to welcome you back on future visits to Thunder Bay. Lauri Hoskins Director of Sales
4 av 5
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Inskickad 2018-mar-26
Short stay. Clean room. Food in the restaurant was awful and extremely expensive. My daughter ordered mac and cheese and received reheated kraft dinner. My fiance's burger was completely squished and had hardly an toppings. My calamari was overcooked. 100 with a tip.
Kommentar från Hotellmanagement
2018-apr-19 av Lauri, Hotellmanagement
Thank you for choosing the Valhalla Inn and taking the time to share your comments. We are pleased that your time with was enjoyable and apologize that our food offerings did not meet your expectations. Your comments have been shared with our team for their attention. We certainly hope that you will consider us again for visits. Lauri Hoskins Director of Sales
3 av 5
av en verifierad resenär från Alberta, Canada

Close to airport

Inskickad 2018-feb-27
Hotel must’ve been great in the 80’s. Just worn down and needs a lot of tlc. Staff was excellent. But the rooms are worn out. Also there were a ton of children running around the hallways. Can’t blame them, just their absentee parents.
Kommentar från Hotellmanagement
2018-mar-08 av Lauri, Hotellmanagement
Aaron, Thank you for choosing the Valhalla Inn and taking the time to share your feedback. Plans are currently being considered for updates to our ground floor rooms as well as some exciting to changes to our Lounge. We look forward to the opportunity to welcome you back on future visits. Lauri Hoskins Director of Sales
4 av 5
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av en verifierad resenär från Nepean, ON

Friendly staff, convenient location to the airport

Inskickad 2018-feb-25
Accessible room was well equipped. Would be even better on the ground floor so no need to negotiate the elevator Staff very friendly and helpful Chose the green option of not having the room cleaned daily, but the rest of the hotel was clean and tidy Nice and quiet also
Kommentar från Hotellmanagement
2018-mar-08 av Lauri, Hotellmanagement
Helen, Thank you for choosing the Valhalla Inn and taking the time to share your comments. Thank you for using our Green Program. We are pleased to know that our service and accommodations met your expectations and look forward to welcoming you back again soon. Lauri Hoskins Director of Sales
5 av 5
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av en verifierad resenär från Mississauga

i would recommend this hotel.

Inskickad 2018-feb-24
Free parking if you are flying out of Thunder bay and booking at the hotel with free shuttle bus . very friendly staff, quiet , clean , easy check in and check out .
Kommentar från Hotellmanagement
2018-mar-08 av Lauri, Hotellmanagement
H, Thank you for choosing the Valhalla Inn and taking the time to provide your 5 of 5 Review! We look forward to welcoming you back on future visits to Thunder Bay. Lauri Hoskins Director of Sales
1 av 5
av en verifierad resenär

Poor customer service

Inskickad 2018-feb-20
Paid for room thru Expedia...arrive told no room...and no record of Réservation...after Expedia calling hotel say they will have a room in 30 minutes... give a room that person has slept in and not cleaned... complain told last person complained of a smell of mold so they were moved.. and you put someone else in the room. Waiting to see credit card..was charged over $699.00 on credit card .. they said we will get it back
Kommentar från Hotellmanagement
2018-mar-08 av Lauri, Hotellmanagement
Thank you for choosing the Valhalla Inn and taking the time to share your comments. We certainly apologize that we did not meet your expectations and your feedback was shared with our team for their attention. We do hope you will consider staying with us again on future visits to the area so that we can win back your confidence. Lauri Hoskins Director of Sales
4 av 5
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av en verifierad resenär från ontario

Hockey tournament

Inskickad 2018-feb-09
Nice quiet renovated rioom. Food was good and staff was friendly
Kommentar från Hotellmanagement
2018-feb-21 av Lauri, Hotellmanagement
Thank you for choosing the Valhalla Inn for your tournament weekend and taking the time to share your review. We look forward to welcoming you and your team back on future visits to Thunder Bay. Lauri Hoskins Director of Sales