Baseras på 807 verifierade recensioner

3,9 av 5
83% rekommenderar det här hotellet
4,0 Städning
4,1 Service och personal
4,0 Rummets bekvämlighet
3,8 Hotellets skick
Verifierade recensioner från Expedia
4 av 5
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av en verifierad resenär

Inskickad 2017-nov-05
The Valhalla is a nice hotel. The staff were pleasant and check in / check out was a breeze. Only think is the hotel is getting slightly outdated, but the parking and shuttle for the airport are great.
4 av 5
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av en verifierad resenär från sioux lookout, on

Inskickad 2017-okt-23
Competent, kind staff. Flexible check in/out. Was there just for the night to get away and enjoyed myself
4 av 5
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av en verifierad resenär från Barrie, Ontario

Inskickad 2017-okt-23
This hotel was great for our short visit. Staff was great. Food was good. Great location.
4 av 5
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av en verifierad resenär från Winnipeg

Inskickad 2017-okt-07
The room and bed was comfortable and reasonably priced. The only thing that was bothersome was the smell of cigarettes in our room...not sure if we were in a non-smoking area though. There was also a pile of dust in the corner of the room. Otherwise, the lobby and restaurant are nice and have a quaint chalet feel.
4 av 5
av en verifierad resenär från NWOntario

Business travel

Inskickad 2017-okt-06
Rooms are spacious with all the amenities such as fridge and microwaves. Hotel food is great and like the coffee shop in the lobby.
4 av 5
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Nice hotel close to the airport

Inskickad 2017-okt-05
It was indeed an upgrade from the other hotel we stayed at.
Kommentar från Hotellmanagement
2017-okt-06 av Lauri, Hotellmanagement
Thank you for choosing the Valhalla Inn and taking the time to share your review. We look forward to being your choice of hotel on future visits to Thunder Bay. Lauri Hoskins Director of Sales
4 av 5
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av en verifierad resenär från Northwestern Ontario

Inskickad 2017-okt-02
Nice clean room with a desk & easy cell charger access. Quiet. Decor Outdated & worn out/rippling of carpet. would stay again & again.
Kommentar från Hotellmanagement
2017-okt-06 av Lauri, Hotellmanagement
LA, Thank you for choosing the Valhalla Inn and taking the time to share your comments. We are pleased to know that your time with us was enjoyable. We have renovated 4 of 5 floors of guestrooms and are currently in planning stages for the remaining rooms. We look forward to welcoming you back on future visits to the area. Lauri Hoskins Director of Sales
1 av 5
av en verifierad resenär från winnipeg

They gave up my room!

Inskickad 2017-sep-26
I prepaid the hotel then called to confirm my late arrival. They assured me my room was confirmed. I arrived at he hotel as confirmed after midnight and they still gave up my room. I then had to wait for taxi to rake me to a different hotel. In excusable!!!!
Kommentar från Hotellmanagement
2017-okt-06 av Lauri, Hotellmanagement
We sincerely apologize for the frustration caused by having to move you to another hotel for your stay. We recognize the dissatisfaction that this creates and is not a decision we take lightly. We do hope you will consider staying with us again in the future so that we can win back your confidence. Lauri Hoskins Director of Sales
5 av 5
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Nice friendly hotel.

Inskickad 2017-sep-25
Fördelar: expedia
Nackdelar: see above
Nice friendly hotel, nice room, excellent staff. The only problem I experienced there was the keys kept de-magnetizing. I have a magletic wallet that holds credit cards just fine but that and my phone kept wrecking the keys.
Kommentar från Hotellmanagement
2017-okt-06 av Lauri, Hotellmanagement
Thank you for choosing the Valhalla Inn and taking the time to provide a 5 Star Review! We do apologize for the key issue during your visit. We look forward to the opportunity to welcome you back on future visits to Thunder Bay. Lauri Hoskins Director of Sales
3 av 5
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av en verifierad resenär från Jacksonville Beach, FL

Immediately adjacent to the airport.

Inskickad 2017-sep-22
Fördelar: Proximity to airport, car rental. Restaurants and stores close by. Though old, rooms are comfortable. Staff were knowledgeable and polite.
Nackdelar: Hot tub and sauna were broken.
Plats: Thunder Bay is NOT a tourist mecca....
Rented a room for three days in order to attend wedding of a friend. Multiple attendees stayed at hotel also. Hotel is old and the latest renovation is showing it's age. Room wallpaper peeling, bathroom faucets had constant drip.
Kommentar från Hotellmanagement
2017-okt-06 av Lauri, Hotellmanagement
Steve, Thank you for choosing the Valhalla Inn and taking the time to share your comments. Unfortunately, we did have mechanical issues in the pool area during your stay which have since been corrected. We are pleased to share that there has been significant investment in renovations to most our hotel but we realize there is still work to be done with plans currently underway for updates on the ground floor. We do hope you will consider staying with us again on future visits to the area so that we can win back your confidence. Lauri Hoskins Director of Sales