Baseras på 522 verifierade recensioner

De betalade för vistelsen. Vi dubbelkollade.
3,9 av 5
87% rekommenderar det här hotellet
4,1 Städning
4,1 Service och personal
4,0 Rummets bekvämlighet
3,8 Hotellets skick
Verifierade recensioner från Expedia
De betalade för vistelsen. Vi dubbelkollade.
4 av 5
av en verifierad resenär från Toronto

Interesting Experience

Inskickad 2016-maj-13
Fördelar: The staff was top notch. I didn't get one of the renovated rooms, but maybe next time. I had a fantastic breakfast. There was plenty of hot water.
Nackdelar: I would have like a better room with a view of the mountain, but it was very busy so I'm happy to get a nice big room.
Plats: I enjoyed my stay in Thunder Bay, but I had people who showed me around to some great spots and restaurants. Bight, Nook, Caraboo to name a few
In Toronto, I hear about the situation of evacuees from the reserves sent to Thunder Bay during flooding season. During my stay at the hotel, Valhalla was hosting many of the people who were evacuated. Many families with children. The hotel was very lively with so many people about. Although the hotel was packed, it never got too rowdy or too noisy. In fact, I don't usually sleep well at hotels when I travel for work, but I had the best sleeps ever because there were so many people around, I felt really safe. The day I checked out, they were organizing the evacuees to return to their homes and the lobby was abuzz with activity. It was really interesting seeing volunteers with Red Cross Vests and other organization doing their thing. It was quite an awesome experience. Also, I loved Thunder Bay and can't wait to return.
Kommentar från Hotellmanagement
2016-maj-17 av Lauri, Hotellmanagement
Vin, Thank you for taking the time to share feedback from your recent visit. We are pleased to hear that you enjoyed your time with us. When booking your next reservation mention your preference for a mountain view and we will do our best to accommodate. We look forward to seeing you the next time you are in Thunder Bay. Lauri Hoskins Director of Sales
1 av 5
av en verifierad resenär från Toronto

Absolutely disgusting

Inskickad 2016-maj-05
Fördelar: Nothing.
This was the worst hotel experience ever, The place is extremely outdated and has a disgusting smell of tobacco. I had to complain to front desk as there was constant banging of walls, slamming of doors and they did nothing. I got 2 hours sleep and slept dressed on top of the bed. No other hotels in the area were available as a result of a flooding in another town. I would rather sleep in my car next time I'm in Thunder Bay.
Kommentar från Hotellmanagement
2016-maj-11 av Lauri, Hotellmanagement
Thank you for taking the time to share feedback from your recent visit. We are sorry to hear that you left us unsatisfied and that we did not meet your expectations. We certainly hope that you will reconsider staying with us again in the future so that you can experience our true level of "Northern Hospitality". Lauri Hoskins Director of Sales
2 av 5
av en verifierad resenär från Burlington, ON

Just OK

Inskickad 2016-maj-03
Fördelar: The staff were great and my meal in the Timbers Restaurant was very good.
Nackdelar: Rooms need updating, or at the very least the mattresses do.
Plats: I was there for work and liked the fact this hotel was really close to the airport. Nothing is to far away, so location was excellent.
The room was quite dated and the mattress was uncomfortable. The foot of the mattress was turned up, so it felt awkward to sleep in the bed. However, the room was clean and the staff were very pleasant.
Kommentar från Hotellmanagement
2016-maj-03 av Lauri, Hotellmanagement
Michelle, Thank you for taking the time to share feedback on your recent visit. We are pleased that our location was suitable for your needs but apologize that your guestroom did not meet your expectations. We have completed renovations to 3 of our 5 floors of guestrooms but we realize there is still work to be done and are in the planning stages for future upgrades. We certainly hope that you will consider staying with us again in the future. Lauri Hoskins Director of Sales
4 av 5
av en verifierad resenär

Great place for an event or business stay

Inskickad 2016-apr-25
We hosted a community event at the Valhalla Inn and stayed to attend a follow-up conference. My queen room with the step-down seating and working area made for a very comfortable and productive stay. Our event was incredibly well-supported by the staff and anything we needed was immediately sourced and provided. And this is one simple thing that made this hotel stand out from all the other places I've stayed for business: power bars in every outlet made it easy to plug in my devices without having to move furniture or have my phone across the room. Simple, but wonderful.
Kommentar från Hotellmanagement
2016-apr-26 av Lauri, Hotellmanagement
Thank you for taking the time to share feedback from your recent visit. We are please that our service and accommodation met your expectations and look forward to your next visit. Lauri Hoskins Director of Sales
3 av 5
av en verifierad resenär från Ontario

Very outdated and inadequate

Inskickad 2016-apr-11
Outdated room and even worse was not clean . Cracked sink , dirty stains on the carpet This hotel is also very noisy starting at 0300 ! I am back in Thunder Bay next week and will NOT stay at the Valhalla
Kommentar från Hotellmanagement
2016-apr-15 av Lauri, Hotellmanagement
Mary, Thank you for taking the time to share you feedback from your recent visit. We apologize that your experience was not up to our normal standards. We would welcome the opportunity for your reconsider staying with us again the future so we can show you our true level of "Northern Hospitality". Lauri Hoskins Director of Sales
5 av 5
av en verifierad resenär från Winnipeg

Great locayion

Inskickad 2016-apr-07
Def. Will stay again and would recommend to anyone traveling to Thunder Bay.
Kommentar från Hotellmanagement
2016-apr-08 av Lauri, Hotellmanagement
Taylor, Thank you for choosing the Valhalla Inn and we look forward to seeing you the next time you are in Thunder Bay. Lauri Hoskins Director of Sales
4 av 5
av en verifierad resenär

Inskickad 2016-mar-28
Plats: indoor trampoline park 7 min drive away
in room 336 the overhead smoke detector flashed brightly all night. I have heard back already from hotel admin that they are looking into this disruption to deep sleep! I appreciate the response.
Kommentar från Hotellmanagement
2016-mar-30 av Lauri, Hotellmanagement
Thank you for sharing your feedback while visiting with us. We certainly hope to see you again on your visit to Thunder Bay.
5 av 5
av en verifierad resenär

Inskickad 2016-mar-21
Good choice for a pet friendly hotel.
Kommentar från Hotellmanagement
2016-mar-23 av Lauri, Hotellmanagement
Thank you for taking the time to share your feedback. We are pleased that all members of your family, including the four legged, enjoyed their time with us. We hope to see you again on your next visit. Lauri Hoskins Director of Sales
4 av 5
av en verifierad resenär

Excellent facilities

Inskickad 2016-mar-15
The pool, sauna and hot tub are wonderful. We really liked being able to leave our vehicle there free of charge while we went on holiday for a week and also had free shuttle service to and from the airport. I will certainly stay here again.
Kommentar från Hotellmanagement
2016-mar-23 av Lauri, Hotellmanagement
Thank you for taking the time to share your feedback regarding your recent visit. We are pleased to know that our service and accommodations met your expectations. We look forward to your visit. Lauri Hoskins Director of Sales
4 av 5
av en verifierad resenär

Inskickad 2016-mar-06
The hotel is conveniently located close to the airport and both the lounge and newly renovated restaurant are comfortable and have great food and service staff.
Kommentar från Hotellmanagement
2016-mar-08 av Lisa Mendyk, Hotellmanagement
Thank you for staying with us and posting your review. We look forward to your next visit. Sincerely, Lisa Mendyk Rooms Division Manager