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Recensioner av Pineapple Beach Club Antigua - Adults Only – All Inclusive

4 out of 5
Pineapple Beach Club Antigua - Adults Only – All Inclusive
Long Bay, St. Phillips North, Willikies, Antigua

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 260 av 599 recensioner" "
8 - Bra i betyg. 209 av 599 recensioner" "
6 - Okej i betyg. 82 av 599 recensioner" "
4 - Dåligt i betyg. 31 av 599 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 599 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Jonas, Stockholm

Gillade: Rummets bekvämlighet
Bra för barnfamiljer, mindre lämpligt för par
Bra för barnfamiljer, mindre lämpligt för par

6/10 Okej

Verifierad resenär

8/10 Bra

Jayne

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a place which draws more middle aged/retired people. Very chill environment. Most of the staff was really great, a couple of bar tenders were always rude. You have to book dinner reservations 48 hours in advance or you will be eating buffet all the time, where the people are great but the food is mediocre. You have to pay extra for The Orchid steak house, but it was worth it. The Italian restaurant was also good, just small portions. You only get one complimentary bottle of water per person, you can either refill the bottle or buy more water. The beach is nice, they keep it pretty clear of seaweed where possible. Pools are cleaned daily.
Bodde här 7 nätter i april 2024
Svar från Management 22 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

James Patrick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Management 22 apr. 2024
Thank you for your high marks

4/10 Dåligt

John, tickfaw

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
Not one smiling service person. Reservations hard to secure.
Bodde här 5 nätter i april 2024
Svar från Management 22 apr. 2024
Thank you for your feedback. We apologize if we did not meet your expectations.

10/10 Fantastiskt

Zenaida J

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved our stay at Pineapple beach club. Def looking forward to returning!
Bodde här 5 nätter i april 2024
Svar från Management 22 apr. 2024
Thank you for your feedback & we look forward to welcoming you back to Antigua.

8/10 Bra

ALISON

Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very friendly and helpful staff.
Bodde här 7 nätter i april 2024
Svar från Management 14 apr. 2024
Thank you for staying with us.

4/10 Dåligt

Justina

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The resort was nice but extremely outdated. The food was very basic for resort food. Our first night we made reservations to an Italian restaurant that had 4 things on the menu and not 1 Italian dish. The beach was beautiful. The room was cute, but the walls are paper thin. You hear everyone around you morning and night. The bathroom was ok, it definitely needed repairs. The staff had its days, some people were very talkative and nice while others weren’t so happy. This resort is an older crowd, zero night life. The property is silent by 11pm. We made reservations for The Grill (Seafood) and again not many options but was a lot better than the Italian restaurant. The snack bar was decent but busy all day, you waited a long time to get your food. We were not pleased with the resort by our second day so we got day passes to the sister resort. Verandah saved our trip! Beautiful resort, very good fresh food and lovely staff. We spent the remainder of our stay at the sister resort.
Bodde här 4 nätter i mars 2024
Svar från Management 8 apr. 2024
Thank you for staying with us

6/10 Okej

Kathleen T.

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Seaweed. I know they have no control over it. Food was so-so Staff and activities were good. If you plan to stay on the resort things will be ok but any transport will cost at least $40
Bodde här 4 nätter i mars 2024
Svar från Management 3 apr. 2024
Thank you for your comments.

10/10 Fantastiskt

PAUL GERALD

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was very well maintained with a lay back vibe. Except for wait staff, all others were very friendly and warm. Wait staff was very professional, however, they did not give off that warm, glad to see you feeling. Because of the 48 hour advance restaurant booking policy, you are forced to eat at the buffet the first three nights.
Bodde här 7 nätter i mars 2024
Svar från Management 1 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Elizabeth S

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was my 3rd stay in 3 years. It is the most relaxed, friendly - and all adult ages welcome - resort. It is not fancy. The beach area is absolutely divine. The food is very good,not extraordinary. The house wines could (and should) be better, but for the price one cannot beat it. The staff is incredible. Everyone makes you feel welcome. Every room has a terrace and mine, facing the ocean, was large with a comfortable bed and very nice bathroom. I'll be going back next year!
Bodde här 7 nätter i mars 2024
Svar från Management 30 mars 2024
Thank you so much for your kind comments. We look forward to welcoming you back next year

10/10 Fantastiskt

Doreen F, Massapequa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Management 29 mars 2024
Thanks for your high marks!

8/10 Bra

alexis

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
I stayed at The Pineapple Beach Club with my husband in March, for 7 days. Pros: -beautiful, but small, beach. The water and sand is gorgeous! -Every single person that worked at the club was incredibly friendly and attentive. I never had to wait for more than a minute for a drink at the bar; everyone said hello when walking by; the waitstaff at the buffet were SO attentive - constantly refilling water, asking if we wanted a drink from the bar, removing empty plates, etc. -Loved the excursion to Shirley Heights that they plan. It is a must see on a Sunday! -The bed was very comfortable. -The gym was very good. Cons: -The lack of beach towels! On the first day I had to wait until almost 2 in the afternoon to get a beach towel. I blame the guests just as much as the resort. Almost everyone took 2 beach towels, put them on a beach chair, and then leave. I have never been to a resort that had such a problem with this. There definitely needs to be more unbrellas or palapas with the strength of the sun. It's impossible to lay in the sun for more than 10 minutes without getting too hot and/or burning. -The food was just okay. I am used to eating all-inclusive meals at Club Med in Turks and Caicos, and the food at the Pineapple Beach Club just doesn't compare. There were a few very good choices, but most of the food was pretty basic. We enjoyed out stay, but will probably go back to T&C next time.
Bodde här 7 nätter i mars 2024
Svar från Management 25 mars 2024
Thank you for your feedback.

10/10 Fantastiskt

Hubert

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything was in quick walking proximity including the beach. Staff everywhere was great. Will definitely be going back.
Bodde här 3 nätter i mars 2024
Svar från Management 23 mars 2024
Thank you so much for your kind comments. We hope you will only have fond memories of your walks on the beach & we look forward to seeing you again.

6/10 Okej

Timothy

Gillade: Personal och service och bekvämligheter
Our room was not an updated room and really needs some tlc. It was right on the beach and had an awesome view. The beach and area is very nice. The buffet food was average and the A la carte good.
Bodde här 7 nätter i mars 2024
Svar från Management 22 mars 2024
Thank you for your feedback.

10/10 Fantastiskt

Shanna, Fairfield

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Activities and Entertainment were good. Pools and beach wonderful
Bodde här 5 nätter i mars 2024
Svar från Management 19 mars 2024
Thank you so much for your kind words. We hope you will only have fond memories of your time with us at Pineapple Beach Club.

10/10 Fantastiskt

J. Katherine

Bodde här 5 nätter i mars 2024
Svar från Management 8 apr. 2024
Thank you for staying with us.

10/10 Fantastiskt

Robert Alexander

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great spot
Bodde här 7 nätter i februari 2024
Svar från Management 8 mars 2024
Thank you for your high marks!

8/10 Bra

Michael

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice property for the price. Sometime waits were longer than expected, maybe due to short staff.
Bodde här 7 nätter i februari 2024
Svar från Management 25 feb. 2024
Thank you for your feedback. Your comments are very helpful & we hope you only have fond memories of your time with us at Pineapple Beach Club. We will keep a cool cocktail waiting for you.

8/10 Bra

Donald

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i februari 2024
Svar från Management 25 feb. 2024
Thank you for your high marks.

10/10 Fantastiskt

peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i februari 2024
Svar från Management 24 feb. 2024
Thank you for your high marks!

10/10 Fantastiskt

Elizabeth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pineapple Beach is a beautiful resort with the very best staff. Everyone was welcoming and kind and couldn't do enough for us. My beachfront room was perfection. I would rate the food a 4. I did not like the fact that all the loungers at the beach and pools were reserved with the towel by 8:30 in the morning. If I didn't get there early I would not have a place to sit. The other thing I did not appreciate was the problem getting reservations for dinner in the various restaurants. Why aren't they open at least five nights a week? However the Outhouse is a 10! I would highly recommend Pineapple Beach to everyone who wishes to go to Antigua.
Bodde här 5 nätter i februari 2024
Svar från Management 24 feb. 2024
Thank you so much for your kind words. We appreciate your business and feedback which is very important to us. We trust you will only have fond memories of your time with us at Pineapple Beach Club.

8/10 Bra

Andrew

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice property but difficult booking other restaurants
Bodde här 6 nätter i januari 2024
Svar från Management 22 feb. 2024
Hi Andrew, Thank you for your feedback & your input is appreciated.

6/10 Okej

Christen

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Pros: Beautiful beach, nice pools, daily activities (including aqua aerobics), lunch and dinner food was better than expected, clean rooms, evening entertainment was good Cons: dated room decor (as expected based on pics), main lounge area and buffet restaurant space were extremely drab and depressing, breakfast was below average, process for getting reservations at the resort was AWFUL, was expecting yoga and it was offered one day out of the week we stayed but then canceled last minute
Bodde här 7 nätter i februari 2024
Svar från Reception 19 feb. 2024
Thank you for your comments which have been forwarded to Management for action. We appreciate your feedback and hope you will only have fond memories of your time with us in Antigua.

8/10 Bra

Angela Marie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We absolutely loved the resort, beautiful beach, staff & very relaxing 🌴😎🌴
Bodde här 10 nätter i februari 2024
Svar från Management 18 feb. 2024
Thank you so much for your kind words. We hope to see you again at Pineapple Beach Club.

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was beautiful and the people were friendly and very welcoming.
Bodde här 5 nätter i februari 2024
Svar från Management 18 feb. 2024
Thank you for your kind words. We hope to see you again in the not so distant future.

8/10 Bra

Andrew Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i februari 2024
Svar från Management 18 feb. 2024
Thank you for your high marks

6/10 Okej

Jeff

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
This isn’t a five star resort. We stayed in the ocean view rooms. The beach area was very nice and the staff very friendly. The rooms had cheap laminate wood floors installed improperly over the top of the old terra cotta floors. The laminate had become warped and damage from water in the bathroom and there were several places in the room where someone had used large screws driven straight into the face of the floor boards in random spots. The rooms need a serious refresh. Old cultured marble counter tops from the 80’s, hot water was come and go. The beds were comfortable, though.
Bodde här 7 nätter i februari 2024
Svar från Management 15 feb. 2024
Thank you for your feedback. Pineapple Beach is not touted as a 5-star experience but comfortable rooms and friendly staff on a great beach. We apologize if we did not meet your expectations.

8/10 Bra

dorita ann

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Rooms and furnishings very old .Need updating badly.Staff and dining facilities were great. Ann Marie and staff the best.
Bodde här 7 nätter i februari 2024
Svar från Management 12 feb. 2024
Thank you for your comments. We appreciate you taking the time to provide us with your feedback.

10/10 Fantastiskt

Mark Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service in a relaxed setting. Beautiful beach and three unique pools. Excellent Friday night dinner buffet under the stars with a 6 piece steel drum band and live band for dancing that followed. Starbucks level gourmet coffee shop all day and night. Very short lines, if any. Always got a beach/pool lounge. Several bars with a nice selection. Rooms clean and bright. Spacious patios and lovely grounds.
Bodde här 7 nätter i januari 2024
Svar från Reception 22 jan. 2024
Thank you for your kind words. We trust you will only have fond memories of your time with us at Pineapple Beach Club!

8/10 Bra

Melissa Kern

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i januari 2024
Svar från Guest Services 19 jan. 2024
Thank you for your high grade

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The resort is beautiful and the staff are wonderful. It was peaceful and relaxing. They have daily activities if you want to take part. Other guests were very nice. We rented a car and explored other parts of the island and had a wonderful time.
Bodde här 7 nätter i december 2023
Svar från Guest Services 19 jan. 2024
Thank you for your kind remarks

10/10 Fantastiskt

virginia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Guest Services 19 jan. 2024
Thank you for your high marks.

10/10 Fantastiskt

Mariya

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice beach with great food and service. Property is a little outdated but clean. Drinks are strong and available all the time
Bodde här 6 nätter i december 2023
Svar från Guest Services 19 jan. 2024
Thank you for your kind remarks.

10/10 Fantastiskt

Liliia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
STAY HERE!
The food was by far the best All Inclusive buffet that we have ever experienced. The service staff is excellent! The place is an phenomenal value!!!
Bodde här 14 nätter i december 2023
Svar från Concierge 19 jan. 2024
Thank you so much for your kind words. We trust you will only have fond memories of your time with us at PBC.

10/10 Fantastiskt

Stéphane

Gillade: Bekvämligheter
Service impeccable, je recommande fortement
Bodde här 6 nätter i december 2023
Svar från Concierge 1 jan. 2024
Thank you so much for your kind words. We hope you only have fond memories of your time with us at Pineapple Beach Club and hope to see you again.

8/10 Bra

Josh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Management 12 feb. 2024
Thank you for your grade.

10/10 Fantastiskt

Marshall Lee

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Concierge 1 jan. 2024
Thank you for your high marks.

8/10 Bra

Rolf

Bodde här 6 nätter i november 2023
Svar från Concierge 1 jan. 2024
Thank you for your high marks.

10/10 Fantastiskt

Wanda A

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
This resort is relaxed. Quiet. Service was always friendly. Good food. The grounds were very well kept. Spa was excellent. Great coffee shop. While the pools need some tlc and the loungers on the beach need replacing.... it's a great place to stay if you want a beautiful beach and nice pools.
Svar från Management 12 feb. 2024
Thank you for your kind words. We were delighted to receive your compliments and appreciate you taking the time to post your review.

6/10 Okej

Dale

Reste med sin partner
first impressions , The resort was very dated . The social atmosphere was pleasant in the evenings . The food was tasty however the buffet had a poor selection.The beach was exceptional . A number of the staff acted as though you where bothering them. Overal we had a good time however considering the cost of the resort combined with the government tax , The value is just not there . much room for improvement.
Svar från Management 1 jan. 2024
Thank you very much for your comments which have been received by Management and appreciate taking the time to bring this to our attention.

6/10 Okej

Susan

Reste med sin partner
The pools and the beach are wonderful. The all inclusive food is terrible and the room was terrible. Outdated they really could do better.
Bodde här 6 nätter i november 2023
Svar från Management 1 jan. 2024
Thank you very much for your comments which have been received by Management and appreciate taking the time to bring this to our attention. We will be making changes very soon to the concerns you have addressed.

10/10 Fantastiskt

Diana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I went on a four night getaway and had a fantastic time. Weather was awesome and it was the perfect place to get away. Love the infinity pool and the whole resort. The staff is incredibly friendly, the coffee shop is great. I got a massage and a facial. Beautiful beach. Only down side was the activities advertised didn’t always work out. I signed up for yoga and there was no yoga teacher, no one showed up. Same happened with pickle ball class. But that’s a minor issue. Great place!!
Bodde här 4 nätter i november 2023
Svar från Management 2 dec. 2023
Thank you for staying with us. We hope that you will visit again soon.

8/10 Bra

Amber Lee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i november 2023
Svar från Management 27 nov. 2023
Thank you for staying with us.

8/10 Bra

Nikki

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly. Drinks were good. Our beachfront room was average but friends we traveled with a had a renovated room which was beautiful. Resort was relaxing. I thought the food was average….BBQ up on the hill was amazing though. Overall a very nice resort.
Bodde här 5 nätter i november 2023
Svar från Management 11 nov. 2023
Thank you very much for your comments. We hope you will only have fond memories of your time with us at Pineapple Beach

10/10 Fantastiskt

RICKI A

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Beautiful views and very peaceful. However, the mosquitoes for me was too much. The room was a decent size. The shower did at times take too long to get hot or not hot enough more towards cool. The staff was friendly and welcoming. The food was good.
Bodde här 6 nätter i oktober 2023
Svar från Management 10 nov. 2023
Thank you for staying with us.

6/10 Okej

leo

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I found the breakfast and lunch repetitive, limited, and overall poor selection. A resort fee and the tourist levy was an insult for the offerings of Antigua
Bodde här 7 nätter i oktober 2023
Svar från Management 10 nov. 2023
Thank you for staying with us

2/10 Väldigt dåligt

Nalda

Reste i grupp, Reste med familjen
Gillade inte: Bekvämligheter
Just imagine I stayed five there for five days and my room was cleaned once, once in five days Unacceptable! Period, when I was leaving they charged me for wi-fi, and they have the unmitigated gall to charge extra$24.00 per day for staying on the resort. The staff needs to be trained.
Bodde här 5 nätter i oktober 2023
Svar från Reception 1 nov. 2023
Thank you for your comments. The daily resort fee is detailed on your booking and not an extra wi-fi fee. Sorry you were misinformed.

10/10 Fantastiskt

Steve

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i oktober 2023
Svar från Management 26 okt. 2023
Thank you for staying with us.

10/10 Fantastiskt

Renate Eleanor

Bodde här 5 nätter i oktober 2023
Svar från Management 7 nov. 2023
Thank you for staying with us