Reception

Reviews of Maxhotel Amsterdam Airport Schiphol

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 433 out of 1009 reviews" "
Rating 8 - Good. 381 out of 1009 reviews" "
Rating 6 - Okay. 107 out of 1009 reviews" "
Rating 4 - Poor. 49 out of 1009 reviews" "
Rating 2 - Terrible. 39 out of 1009 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Luanne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived at the hotel at 1 am for a few hours sleep between connecting flights. Staff was super nice but other than that, this hotel had a sketchy vibe. The sheets were clean but the rest of the room was not. No soap for the shower, super small room, sketchy area. The room I was assigned was on the ground floor which was also concerning considering the area outside. There is a run down casino attached to the hotel. There is no hotel shuttle to the airport so it was $60 euro total too and from the airport. There is a public bus but I was traveling solo and didn’t feel comfortable taking public transport in Amsterdam so late at night and then again early in the morning. Do yourself a favor and pay a little extra for a nicer hotel with a shuttle. Also note to hotel:why not pay your maids more and have them clean properly?
Stayed 1 night in May 2024
Response from Rocio. on 27 May 2024
Dear Luanne, We deeply apologize for the issues you encountered during your stay. Our standards are much higher than what you experienced, and it's truly regrettable that they were not met. Our ultimate goal is to ensure that all our guests feel comfortable and at home during their time with us. Rest assured, we will thoroughly investigate what occurred to prevent any recurrence in the future.We understand your concerns about taking public transport late at night, especially as a solo traveler. However, we want to assure you that the public transportation options available near our hotel are safe and reliable. Many of our guests, as well as our staff, use these services at various hours without experiencing any issues. Rest assured that your safety is our top priority, and we would never compromise it. If you have any further concerns or questions about transportation options, please don't hesitate to reach out to our reception staff, who are available 24/7 to assist you.We are truly sorry that your experience did not meet your expectations, and we would love the opportunity to demonstrate the full potential of our hotel to you. It would be wonderful if you could give us another chance to provide you with the exceptional stay you deserve. Please feel free to reach out to us directly if you have any further concerns or if there's anything we can do to make your next stay more enjoyable.Best regards, Rocio.

6/10 Okay

Jeff

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Currently suffering from interminable pavement/road reconstruction. Not the fault of the hotel but very annoying. Good bus and train connections to schipol and haarlem, especially bus 300 door to door almost. The mattress cover was disgusting, it was alive.
Stayed 3 nights in May 2024
Response from Rocío. on 27 May 2024
Dear Jeff, We genuinely regret any inconvenience caused during your stay due to the ongoing road reconstruction nearby. While this situation is beyond our control, we understand the frustration it can cause and are hopeful for a swift resolution to restore normalcy.Regarding the issue with the mattress cover, please accept our sincerest apologies. It is completely unacceptable for such a situation to occur, and we take cleanliness very seriously. We will immediately investigate what happened to prevent any recurrence in the future.We would love the opportunity to demonstrate what we're truly capable of and showcase the many offerings we have available. Your satisfaction is paramount to us, and we'll be eagerly awaiting another chance to welcome you with warm smiles and create unforgettable memories.Best regards, Rocío.

8/10 Good

Kelando

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome and affordable
Stayed 1 night in May 2024
Response from Luis on 25 May 2024
Thank you for your kind words, Kelando! We're delighted to hear you had an awesome experience with us and found our accommodations affordable. Providing a great stay at a reasonable price is what we aim for. We look forward to welcoming you back for another awesome stay in the future!

8/10 Good

Leszek

Liked: Cleanliness, staff & service
No transportation from the terminal take shuttle of the neighbouring hotels ;)
Stayed 2 nights in Apr 2024
Response from Rocío on 24 May 2024
Dear Leszek,Thank you for sharing your experience with us. We apologize for any inconvenience regarding transportation from the terminal. While we do not have our own shuttle service, we want to remind you that there are numerous buses available from the airport that can be a convenient alternative.We're glad to hear that you were able to utilize the shuttle service from a neighboring hotel. We sincerely appreciate your choice to stay with us and are pleased that you had an enjoyable overall experience.We genuinely hope to have the pleasure of welcoming you back in the future. We'll be here with plenty of smiles, ready to create more unforgettable memories together.Thank you once again, and have a wonderful day!Warm regards,Rocío.

10/10 Excellent

MD JASIM UDDIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Luis on 25 May 2024
We're thrilled to receive a perfect score from you. It's our goal to exceed expectations and provide a five-star experience for all our guests. We appreciate your feedback and hope to have the pleasure of hosting you again soon!

8/10 Good

Randy

Liked: Cleanliness, staff & service
Stayed 8 nights in May 2024
Response from Rocío on 17 May 2024
Dear Randy, Thank you very much for your review. It warms our hearts to know you had a good experience. We can't wait to welcome you back! We promise you more smiles and more unforgettable moments! Kind regards, Rocío.

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
You get for what you PAID
Stayed 3 nights in May 2024
Response from Rocío. on 14 May 2024
Dear Enrique,Thank you for choosing us! We are delighted to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back again in the future. Until then, safe travels!Best regards,Rocío

6/10 Okay

Md

Travelled with family
Liked: Staff & service
Stuff was nice and guest welcoming. The room was clean but it’s tiny
Stayed 2 nights in May 2024
Response from Rocío. on 12 May 2024
Dear Md, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words regarding the friendliness and welcoming attitude of our staff!We hope to have the opportunity to welcome you back in the future!Until then, safe travels! Best regards, Rocío

10/10 Excellent

Ruksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Oktay on 8 May 2024
Dear Ruksana,Thank you very much for your excellent review and perfect rating! We're delighted to hear that you had such a wonderful experience during your stay with us.Ensuring our guests' satisfaction is our top priority, and we're thrilled that you found everything to your liking. Your feedback about our staff, cleanliness, location, facilities, comfort, and value for money is greatly appreciated.We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

8/10 Good

Amber

Liked: Cleanliness, staff & service
Its a good stay if you're close to the airport
Stayed 3 nights in Apr 2024
Response from Rodrigo on 6 May 2024
Dear Amber, Thank you for taking the time to leave a positive review regarding your stay in our hotel. It is with the greatest pleasure having you as our guest. We wish you safe travels! Rodrigo.

10/10 Excellent

Elaine

Travelled with family
Staff were really friendly and always was available to answer are queries.
Stayed 4 nights in Apr 2024
Response from Rocío. on 3 May 2024
Dear Elaine, Thank you so much for sharing your experience and for your kind words! We are thrilled to hear that our staff kindness and professionalism made a difference during your stay. We always strive to provide the best possible service to all our guests, and comments like yours motivate us to continue improving.We look forward to the pleasure of welcoming you again!Greetings, Rocío.

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The property is next to a casino place
Stayed 1 night in Apr 2024
Response from Rocío. on 3 May 2024
Dear Ricardo, Thank you for choosing us and taling the time to leave a review! It really means a lot to us. We are happy to know that our location served you well! We hope to see you again in the future!Best regards, Rocío.

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities
Throughout the stay, one of the "managers" abruptly entered my room in the middle of the night without notice or knocking...TWICE. The locks on the doors are insufficient to keep out anyone with key card access. I felt extremely unsafe and was not offered apologies from the staff. It was so unsafe and scary that I had to change hotel last minute after this happened a SECOND time.
Stayed 5 nights in Apr 2024
Response from Rocío on 3 May 2024
Dear Sandra, We are deeply sorry to hear about your experience at our hotel. We understand your concerns and can confirm we are currently investigating the incidents you've described. The safety and privacy of our guests are our utmost priority, and this is the standard we strive to uphold. We would greatly appreciate it if you could contact us directly to address and investigate each issue you've raised. Please can you call our reception team or send us an email with your contact details so we can reach out to you as soon as possible. It is very important to us not only to better understand what happened but also to take necessary actions to ensure this does not happen again. Thank you for sharing your experience, which, although unfortunate, helps us improve. We hope to have the opportunity to speak with you soon and restore your confidence in our hotel. Best regards,Rocío.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was not as pictured. No amenities whatsoever.
Stayed 1 night in Apr 2024
Response from Rocío on 28 Apr 2024
Dear Wayne, First of all, thank you for choosing us! Also, thank you for taking the time to leave your review! I apologize to hear that the room did not meet your expectations! We hope to welcome you back in the future and provide you a better experience!Until then, safe travels! Best regards, Rocío.

8/10 Good

david, BYFIELD

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The area was under construction in front and access by car was limited. The hotel is attached to a casino which looked run down.
Stayed 1 night in Apr 2024
Response from Luis on 27 Apr 2024
Hello David,Thank you for taking the time to provide your feedback and for choosing to stay with us. We apologize for any inconvenience caused by the construction in the area and the limited access by car. We understand that this can impact the overall experience, and we appreciate your understanding as these improvements are aimed at enhancing the infrastructure surrounding our hotel.Regarding your observation about the casino, we take your comments seriously as we strive to provide a pleasant environment for all our guests. We will relay your feedback to the management of the attached facilities to address these concerns.We hope that despite these issues, you had a comfortable stay, and we look forward to welcoming you back under better circumstances.Best regards,LuisMaxhotel Schipol Airport

6/10 Okay

David, Red Deer County

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to Schipol Airport for a layover. Rooms are very small
Stayed 1 night in Apr 2024
Response from Oktay on 23 Apr 2024
Dear David,Thank you for taking the time to share your feedback with us. We're glad to hear that our proximity to Schiphol Airport was convenient for your layover.We apologize if you found our rooms smaller than expected. Your comment is valuable to us, and we will take it into consideration as we continue to improve our services and facilities.If you have any further comments or if there's anything specific you'd like to discuss, please don't hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more satisfactory experience in the future.Best regards,

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean room. Friendly staff. Good parking space
Stayed 2 nights in Apr 2024
Response from Oktay on 22 Apr 2024
Dear Gloria,Thank you for taking the time to share your wonderful review! We're thrilled to hear that you had a great experience during your stay with us.We're delighted that you found your room to be quiet and clean, and we're pleased that our staff could contribute to making your stay enjoyable. Additionally, we're glad to hear that you found our parking space convenient.Your feedback means a lot to us, and we appreciate your kind words. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,

8/10 Good

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Schiphol. Basic, OK bed and shower, vending machine for food. Near gas station on route to the airport if returning a rental car to Schiphol ( 15 min drive) . Good price for what it offers. Situated in an industrial area.
Stayed 1 night in Apr 2024
Response from Oktay on 20 Apr 2024
Dear GuestThanks for sharing your thoughts on your stay with us. We're glad to hear you found our location convenient, especially if you're heading to or from Schiphol. Our focus is on providing a comfortable bed and a refreshing shower, and we're happy that met your expectations. It's great to know you found our vending machine handy for snacks and meals.We understand that our location in an industrial area might not be for everyone, but we do our best to offer a good value for what we provide. Your feedback is valuable to us, and we'll keep working to make improvements where we can.We appreciate you choosing to stay with us and hope to see you again in the future!Best regards,

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clise to bus that went to Airport or right downtown
Stayed 2 nights in Apr 2024
Response from Rocio on 17 Apr 2024
Dear Sharon,Thank you for taking the time to leave us a review! We truly appreciate it.We're delighted to hear that you had a good time with us! We hope to welcome you back in the future!Best regards, Rocio

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024
Response from Oktay on 2 May 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and it means the world to us to know that we've met your expectations. We look forward to serving you again soon!

4/10 Poor

zaved, arzignano

Disliked: Cleanliness, property conditions & facilities
No shop or food around
Stayed 3 nights in Mar 2024
Response from Rocio. on 3 Apr 2024
Dear Zaved, We sincerely regret that the location wasn't ideal for you! Our location is primarily geared towards providing convenience for travelers needing proximity to the airport. It's worth noting that our area isn't intended to host a plethora of shops or restaurants, as it mainly consists of hotels to cater to the needs of those passing through or requiring accommodation near the airport. We appreciate your feedback and hope you were able to enjoy other aspects of our establishment. We hope to welcome you back in the future!Kind regards, Rocio. Maxhotel Amsterdam Airport Schiphol

2/10 Terrible

Erika

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos 1 semana y nunca limpiaron la habitación, es el peor hotel en que he estado, dicen que tienen WiFi pero nunca funciona, tampoco puedes comprar nada en la pequeña despensa que tienen porque nunca funciona el POS para las tarjetas de ceedito, no puedes pedir que te cambien las toallas porque las mucamas son muy malcriadas y te dicen que limpian cada 3 días pero tampoco lo hacen así que se acumula la basura si tú la sacas, NO SE LO RECOMIENDO NI A MIS ENEMIGOS
Stayed 5 nights in Feb 2024
Response from Rocio. on 3 Apr 2024
Dear Erika,I am deeply sorry that your experience at our hotel was so negative. While we pride ourselves on having excellent WiFi, unfortunately, during your stay, we experienced technical issues due to nearby construction. I also apologize for the lack of cleanliness during those days. We have addressed this with the responsible parties and are taking necessary measures to ensure it does not happen again. I hope you will give us the opportunity to provide you with a better experience in the future. We take all reviews seriously and will do everything in our power to improve. Thank you very much for taking the time to leave us feedbackBest regards, Rocio.

10/10 Excellent

Kick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My goto place when leaving from Schiphol
Stayed 1 night in Mar 2024
Response from Ana from the Maxhotel Amsterdam Airport Schiphol on 31 Mar 2024
Dear Kick, thank you for your 5-star rating and review. We are glad that your stay was up to your liking. It was a pleasure to have you as our guest and you are always welcome to stay with us again. Safe travels!

6/10 Okay

cool

Liked: Cleanliness, staff & service
Easy to find, clean sheets and barhroom, convenient rooms for short stay
Stayed 1 night in Mar 2024
Response from Rocio. on 29 Mar 2024
Dear guest, Thank you so much for choosing us and for your review! We are glad to hear that you had a good time with us. We hope to have the opportunity to welcome you back in the future! Kind regards, Rocio - Front desk. Maxhotel Amsterdam Airport Schiphol

8/10 Good

Taylor

Stayed 1 night in Mar 2024
Response from Rocio. on 18 Apr 2024
Dear Taylor, Thank you for choosing us and taking the time to leave a review! We are really happy to hear that you had a great time staying at our hotel! We hope to welcome you back in the future! Best regards, Rocio.

10/10 Excellent

diaa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect from the place and services
Stayed 3 nights in Mar 2024
Response from Rocio. on 25 Mar 2024
Hi Diaa, Thank you for your five star review! We are very happy to hear that both the hotel and our staff met your expectations! We look forward to welcoming you back in the future. - Kind regards, Rocio. Maxhotel Amsterdam Airport Schiphol

8/10 Good

Débora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice people but our bedroom was missing toilet paper and soap.
Stayed 2 nights in Mar 2024
Response from Ana, Maxhotel Amsterdam Airport Schiphol on 24 Mar 2024
Dear Debora, thank you for your review. We are glad that you enjoyed your stay. It was a pleasure to have you as our guets and we hope to welcome you again soon. Safe travels!

8/10 Good

Ademola

Liked: Cleanliness, staff & service, amenities
Is nearer to Macdonalds ,
Stayed 2 nights in Mar 2024
Response from Rocio. on 23 Mar 2024
Dear Ademola, Thanks for staying with us. We appreciate your feedback!

8/10 Good

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
The place is uniquely located within the airport
Stayed 1 night in Mar 2024
Response from Rocio on 21 Mar 2024
Dear Hussein,Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Masood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rocio on 20 Mar 2024
Dear Masood, Thank you for your review! We're glad to hear that you enjoyed your stay with us. At our hotel, we strive to provide a comfortable and pleasant base for our guests to enjoy a restful night. We hope to welcome you again in the future. Thank you for choosing us! - Rocio Front Office - Maxhotel Amsterdam Airport Schiphol

10/10 Excellent

Jagdeep

Travelled with family, Business traveller
Liked: Amenities
Very near to public transport.all staff were also very friendly
Stayed 4 nights in Mar 2024
Response from Rocio. on 19 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you found our location convenient in relation to public transport. Additionally, we're thrilled that you had a pleasant experience with our staff. We strive to create a friendly and welcoming atmosphere for all our guests, and it's rewarding to hear that reflected in your review. We hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an ideal hotel for an overnight stay near the airport. The rooms are not the largest but if all you want is somewhere to get your head done for a few hours it’s ideal and only 2 bus stops from the airport and a couple of minutes walk from the bus stop.
Stayed 1 night in Mar 2024
Response from Joanna on 15 Mar 2024
Hi robert,Thank you very much for staying at Maxhotel Amsterdam Airport Schiphol.Thank you for highlighting our ease of accessibility to the airport as a positive asset during your stay.It was a pleasure having you as our guest. We wish you safe journey to your next destination.

10/10 Excellent

BARKAT

Liked: Cleanliness, staff & service, property conditions & facilities
There was construction going all over, outside the hotel that was very inconvenient, dirty and unsafe.
Stayed 1 night in Feb 2024
Response from Ana from the Maxhotel Amsterdam Airport Schiphol on 6 Mar 2024
Dear Barkat, thank you for your review and 5-star rating! We are happy that you enjoyed your stay. We hope you give us another chance to provide you even more positive experience. Safe travels!

10/10 Excellent

Stevin, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a central location
Stayed 2 nights in Feb 2024
Response from Ana from the Maxhotel Amsterdam Airport Schiphol on 6 Mar 2024
Dear Stevin, thank you so much for your 5-star rating and review. We are happy to hear that you enjoyed your stay. It was a pleasure to have you as our guest and you are always welcome to stay with us again. Safe travels!

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Luis on 26 Feb 2024
Thank you for your concise and positive feedback! We are thrilled to hear that our accommodation met your expectations and proved to be excellent for your needs. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.Best regards,Maxhotel Amsterdam Schiphol Reception Team

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Ana from the Maxhotel Amsterdam Airport Schiphol on 6 Mar 2024
Dear Nicholas, thank you for your 10-star review! We are glad to hear that you had a positive experience with us. Thank you for staying with us and we hope to welcome you again soon. Safe journey!

4/10 Poor

Kostiantyn

Stayed 1 night in Feb 2024
Response from Ana from the Maxhotel Amsterdam Airport Schiphol on 6 Mar 2024
Dear Kostiantyn, thank you for your review. We are sorry that your experience didn't meet your expectations. We hope to welcome you again to provide you even more positive experience. Safe journey!

2/10 Terrible

Mohammad, Dhaka

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Ana from the Maxhotel Amsterdam Airport Schiphol on 6 Mar 2024
Dear Mohammad, thank you for your review. We are sorry to hear that your experience was not up to your liking. We hope to welcome you again so we can provide you even with more positive experience. Safe travels!

6/10 Okay

Chinazom Saviour

Liked: Staff & service
I had to pay €17 for a travel adapter to charge my phone! It would have been nice if they had a complimentary adapter for guests.
Stayed 2 nights in Feb 2024
Response from Ana from the Maxhotel Amsterdam Airport Schiphol on 11 Feb 2024
Dear Chinazom, thank you for your review. We appreciate your feedback and will focus on improving that facility. It was a pleasure to have you as our guest and we hope to welcome you again. Safe travels!

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is a cheap hotel with small, functional rooms. However, the staff are friendly, it is modern and it all just works. It is a relief to have a normal hot shower compared to the complicated things you get in expensive hotels. It is 1 min walk from the bus stop to the airport with busses once every 5 mins.
Stayed 1 night in Feb 2024
Response from dewi- front office on 9 Feb 2024
Dear Jonathan, thank you for your review. nice to hear you had a nice stay with us. We hope you give us another chance for even more positive experience. Safe travels! Dewi, Front office - Maxhotel Amsterdam Airport Schiphol.

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to rest close to city
Response from Montse on 7 Feb 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience. Your positive feedback means a lot to us. We look forward to serving you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2024
Response from Montse on 7 Feb 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience. Your positive feedback means a lot to us. We look forward to serving you again soon!

6/10 Okay

Nicole

Stayed 1 night in Feb 2024
Response from Rocio on 21 Mar 2024
Dear Nicole, Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Christine

This is very basic, very clean and very cheap. Two minutes to the 397 bus stop straight into Central Amsterdam or the Airport. Perfect for a weekend. I will be back.
Stayed 2 nights in Feb 2024
Response from Jelissa on 5 Feb 2024
I'm thrilled to hear that you found the accommodation to be basic, clean, and affordable. The convenient two-minute proximity to the 397 bus stop, providing easy access to Central Amsterdam and the Airport, sounds like a major plus. It's great to know that it served your needs well for a weekend getaway. Looking forward to welcoming you back in the future! If there's anything specific you enjoyed or if there are areas for improvement, feel free to share your feedback. Safe travels!

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
En general la estancia está bastante bien. Por poner una pega, la comunicación con la ciudad era limitada aunque el transporte fuera eficiente
Stayed 4 nights in Jan 2024
Response from Jelissa on 5 Feb 2024
Me alegra saber que en general tu estancia fue bastante buena. Entiendo que la comunicación con la ciudad pueda ser un aspecto a mejorar, a pesar de la eficiencia del transporte. Agradecemos tus comentarios y tomaremos en cuenta tu observación para seguir mejorando. Si hay alguna otra área en la que crees que podríamos hacer ajustes o si tienes sugerencias adicionales, no dudes en hacérnoslas saber. Esperamos que hayas disfrutado de tu tiempo aquí y esperamos darte la bienvenida de nuevo en el futuro. ¡Gracias por compartir tu experiencia!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near the airport, the transportation in the area is great and short hop to the best parts of Amsterdam.
Stayed 2 nights in Jan 2024
Response from Ana from the Maxhotel Amsterdam Airport Schiphol on 21 Jan 2024
Dear Robert, thank you for taking the time to leave us a 5-star review! We are glad that you had a positive experience with us. It was a pleasure to have you as our guest and we hope to welcome you again in near future. Safe travels!

8/10 Good

Lyrio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
my stay was pretty good, the Hotel is situated in a very convenient area in saying that if you are having an early flight at Schiphol Airport. it was a nice and clean hotel and staff on the reception was helpful and courteous, for my suggestion. room could have a do with a hair dryer, and shampoo.
Stayed 1 night in Jan 2024
Response from Ana from the Maxhotel Amsterdam Airport Schiphol on 21 Jan 2024
Dear Lyrio, thank you for your review. We appreciate your vaulable feedback and it helps us to continuously improve. You are always welcome to ask for a hairdryer and shampoo at our reception. Safe travels!

6/10 Okay

mohammed

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Montse on 11 Jan 2024
Dear Mohammed,We're thrilled that you had such a fantastic stay with us. Our team works hard to ensure our guests have a great experience, so it's fantastic to hear that you enjoyed your time here.We hope to welcome you back soon for another fantastic stay. If there's anything we can do to make your next visit even better, please let us know.

10/10 Excellent

sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ana from the Maxhotel Amsterdam Airport Schiphol on 10 Jan 2024
Dear Sunil, thank you very much for your positive review. We are glad that you had a great stay. Thank you for choosing us and we hope to welcome you again in near future!

10/10 Excellent

Letitia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, very comfortable room, has space for families. We had a queen bed with three single beds smallish room as a tourist but very convenient and they used all the space available for what needed to go into the room. Staff was super friendly and helped get us a taxi back to the airport!
Stayed 1 night in Jan 2024
Response from Montse on 9 Jan 2024
Dear Letitia,We're thrilled that you had such a fantastic stay with us. Our team works hard to ensure our guests have a great experience, so it's fantastic to hear that you enjoyed your time here.We hope to welcome you back soon for another fantastic stay. If there's anything we can do to make your next visit even better, please let us know.