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Loved the service. Waited till i was able to make it to check in. Even though he didnt have to.
Will always love going to Ridgeview
Vivian
Stayed 2 nights in May 2024
Response from Ridgeview Management on 26 May 2024
Thank you Vivian. Glad you enjoyed your stay again with us. That made our day.Looking forward to your next visit!
8/10 Good
James
Travelled with group
23 May 2024
Liked: Staff & service
Next door to pub and great food, but rooms are long in the tooth for what they are charged out for...upgrades needed.
James
Stayed 1 night in May 2024
Response from Ridgeview Management on 24 May 2024
Hello James,Thank you for your comment, we value it. We are currently working on improvements (upgrades) and hopefully you will see these changes the next time around you visit us.Thank you.
8/10 Good
Michael
22 May 2024
Liked: Cleanliness, staff & service
Based on my expectations, it’s a 5-star. However it would not be fair to a true 5-star to give this a 5-star.
The manager was awesome. Thank you!
Coffee was hot and fine.
Breakfast was definitely lacking!
Beds were comfy.
Quiet place.
I’d stay again.
Michael
Stayed 1 night in May 2024
Response from The Management on 22 May 2024
Hi Michael,Thank you for your comment and kind words. Really appreciate it. Glad you enjoyed your stay with us. Looking forward to your next visit!- Ridgeview Management
Response from Ridgeview Management on 19 Sept 2023
Thank you
8/10 Good
Sharon
Travelled with partner
11 Sept 2023
Front desk staff very helpful and friendly. Hospitality room a pleasant surprise - a large room open 24/7, large round tables, lounge end with a fireplace at one end, and the breakfast area at the other. Good place for a game of cards in the evening, chatting with other guests. Place could use more staff for deep cleaning and maintenance. Nice and quiet.
Sharon
Stayed 2 nights in Sep 2023
Response from Ridgeview Management on 11 Sept 2023
Thank you for the good review.We will renovate the hospitality room with new painting,new floor and new furniture in the very near future.
The facilities were dirty and the surrounding area messy. At least the rooms were air-conditioned. The breakfast service was minimal, but adequate. Adequate parking for a truck and trailer.
I felt this property was "in transition" has it recently changed hands? it needed some outside work in the back
and the breakfast items are put out late the night before as I gather some patrons leave early for work
Karin
Stayed 3 nights in Jul 2023
Response from Ridgeview Management on 8 Jul 2023
Thank you
4/10 Poor
george
Travelled with group
5 Jul 2023
Disliked: Property conditions & facilities
Not great service, the room was pretty minimal and the opposite of what anyone in North America would call “fancy”. The cleaner didn’t have our room ready so we took another. The ice machine was out of order and the hospitality room had one of those that put out abut a half of a normal ice cube tray every 20 minutes. The breakfast was fine but no spoons? I wanted oatmeal….. for $190 CAD a night, it wasn’t worth it. Waiting for the Chalet to open back up.
george
Stayed 1 night in Jun 2023
Response from Ridgeview Management on 5 Jul 2023
Thank you for your input. We try our best to increase our services.
We apologize for inconvenience experience during your stay
10/10 Excellent
John
4 Jul 2023
John
Stayed 1 night in Jul 2023
Response from Ridgeview Management on 24 Jul 2023
Thank you
6/10 Okay
linda
Travelled with partner
4 Jul 2023
Disliked: Cleanliness
Bed was comfortable although I'd say a double not a queen and they have those awful old-fashioned bedspreads. Room was comfortable temp/warm. Shower was good temp, water pressure good. Coffee pot was dirty, towels were stained, room smelled like dirty feet upon first entering. Breakfast in morning offered minimal options and was offered in full sizes for everyone to share, ex., there was yogurt but you had to scoop it out of the container. Same for cereal, etc. Margarine container was disgusting. Whole breakfast layout was just bad. Coffee was ok and I did risk getting a glass of apple juice from the fridge but I do say risk. Pub is walking up the hill for food which is good although we waited for an hour due to lack of staff they said. Smoking outside rooms is tolerated so our neighbours were smoking and it was entering our room. Couldn't open window thru night because of this. Property is run down and neglected. All in all, I'd try to stay somewhere else but there really isn't anywhere else. I'm just glad I got a good night's sleep.
Due to lack of staff I'm assuming, the room was not cleaned properly, dirt on the floors, no hot water in the shower, the jetted tub in our room still had hair in the jets, did not use. Saw that the margarine peanut butter containers had been open all day in the heat. Had friends staying there also their bathroom floor was sticky.
Kim
Stayed 2 nights in Jun 2023
Response from Ridgeview Management on 1 Jul 2023
We apologize for inconvenience experience you had during your stay
The motel was worn down and in need of a lot of upkeep and maintenance, the room stank of cigarette smoke and it was a no smoking room, the amenities were very poor, the only good part was the large TV to take your mind off the other issues.
Location and view from the room were very nice. But the room and bathroom condition wasn't good. Just stay one night was enough for us. The front desk guy was so kind.
This hotel is not worth a penny more than $80 a nite. The walls had dirty hands prints everywhere. No mirrors cleaned, piss all around the toilet, pubes, floors unwashed, I can go on and on. Breakfast was pathetic. No juice, no decaf, or spoons. I saw one staff person our whole stay on May long weekend. Owners need to put in some major TLC. This place has so much potential with the view. Its evident they dont care by doing the absolute bare minimum. We travel to GR every year. This stay at the hotel will be our last.
Jodi
Stayed 1 night in May 2023
Response from Ridgeview Management on 23 May 2023
Sorry for the inconvenience experience during your stay.We will try our best to improve our service to our value Guests in housekeeping sector.We only serve continental breakfast : Bread, Bagel, Muffin, Coffee, cereal, tea and no juice.All the utensil we keep it in the drawer inc spoon.
The rooms in this hotel have not been updated since it opened probably 30 years ago. There was no toiletries at all. Furnishing on the grounds were filthy and upholstery was ripped with the stuffing hanging out. The worst defect was the blinds on the window were broken ( so old) that we couldn’t close them so we had no privacy and got up with the sun at 5:30 AM.
katherine
Stayed 1 night in Apr 2023
Response from Ridgeview Management on 2 May 2023
We sincerely apologize for your inconvenience experience during your stay. We're still in renovation to update our rooms.
A dump
I not impressed
I wouldn’t send my worst enemy there
I report to front desk
Never stay there again
clara
Stayed 1 night in Apr 2023
Response from Ridgeview Management on 4 May 2023
We sincerely apologize for your inconvenience experience during your stay.
6/10 Okay
Jennifer
Travelled with partner
12 Mar 2023
Disliked: Amenities
The property is dated, but they are trying to fix things up. The outside looks like a construction site.
Jennifer
Stayed 1 night in Mar 2023
Response from Ridgeview Management on 14 Mar 2023
Hi, Thank you for the input.We start to clear the yard from renovation left over. Hopefully the next time you come, you can get better view.
2/10 Terrible
Simon
2 Jan 2023
Disliked: Staff & service, amenities
There was no continental items at all. Pastries were expired dec 22/22 and they were still out for taking. They had no heat and my sister tried calling the front desk to make them aware of it. No one answered
Simon
Stayed 1 night in Dec 2022
Response from Ridgeview Management on 25 Jan 2023
We're sorry to hear that you did not enjoy your stayIn regards to your statement, we offer coffee/tea, breads/bagels and pastries as well as cereal/oatmeal. Being that we are in a remote location our pastries come in fresh and are immediately frozen.Each room is equipped with a thermostat to adjust the temperature to your liking, we do apologize if it was malfunctioning. Staff is in the office until 9pm most nights and we have 2 members on site that are on-call 24/7, their room and phone #s are posted on the office door.
6/10 Okay
Dave
Travelled with group
23 Nov 2022
Liked: Staff & service
Hotel is currently being renovated so there is equipment and debris everywhere. Kitchenette only had a microwave and tiny fridge, no stove. Hospitality room was great, coffee, muffins and breakfast cereals available.
The room was in need of a renovation.
The blinds were missing slats and would not close.
The continental breakfast area was dirty.
There was an empty beer can between the bed and nightstand.
There is likely more but I had to stop looking because there was no other rooms available elsewhere.
Paul
Response from ridgeview on 11 Nov 2022
I am terribly sorry you had such a poor experience at our hotel. We are currently under going renovations at the moment. Our breakfast area serves many guests every morning but we now have someone to clean it during busy times. I apologize again
Missing so much, toilet paper, cups, no tissue, no hair dryer, room dirty, ice bucket missing, shampoo and body wash containers empty, no sugar or stir sticks. breakfast room had moldy cream cheese. No ice. Will never stay at or recommend this place to anyone ! Plan to write to the motel and also the UChuck III who recommended it.