Honeymoon Room | Terrace/patio

Reviews of Ridgeview Motor Inn

2 out of 5
Ridgeview Motor Inn
395 Donner Court, Gold River, BC

Reviews

6.8
Rating 10 - Excellent. 31 out of 181 reviews" "
Rating 8 - Good. 58 out of 181 reviews" "
Rating 6 - Okay. 52 out of 181 reviews" "
Rating 4 - Poor. 23 out of 181 reviews" "
Rating 2 - Terrible. 17 out of 181 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service. Waited till i was able to make it to check in. Even though he didnt have to. Will always love going to Ridgeview
Stayed 2 nights in May 2024
Response from Ridgeview Management on 26 May 2024
Thank you Vivian. Glad you enjoyed your stay again with us. That made our day.Looking forward to your next visit!

8/10 Good

James

Travelled with group
Liked: Staff & service
Next door to pub and great food, but rooms are long in the tooth for what they are charged out for...upgrades needed.
Stayed 1 night in May 2024
Response from Ridgeview Management on 24 May 2024
Hello James,Thank you for your comment, we value it. We are currently working on improvements (upgrades) and hopefully you will see these changes the next time around you visit us.Thank you.

8/10 Good

Michael

Liked: Cleanliness, staff & service
Based on my expectations, it’s a 5-star. However it would not be fair to a true 5-star to give this a 5-star. The manager was awesome. Thank you! Coffee was hot and fine. Breakfast was definitely lacking! Beds were comfy. Quiet place. I’d stay again.
Stayed 1 night in May 2024
Response from The Management on 22 May 2024
Hi Michael,Thank you for your comment and kind words. Really appreciate it. Glad you enjoyed your stay with us. Looking forward to your next visit!- Ridgeview Management

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay
Stayed 2 nights in May 2024

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the simple check in. The simple queen rooms are so cute :) i always enjoy my stays
Stayed 2 nights in Mar 2024
Response from The Management on 24 Mar 2024
Thank you for your feedback. Really appreciate it. We are glad and happy to hear about your satisfaction.

10/10 Excellent

Vivian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my go to place when up gold river
Stayed 2 nights in Feb 2024
Response from The Management on 2 Mar 2024
Thank you. We look forward on your next visit!Keep safe.

10/10 Excellent

Q'eq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and quiet.
Stayed 2 nights in Jan 2024
Response from Ridgeview Management on 28 Jan 2024
Thank you

2/10 Terrible

Yvonne

Stayed 1 night in Dec 2023
Response from Ridgeview Management on 28 Jan 2024
Sorry for your inconvenience experience

2/10 Terrible

Sunju

Stayed 4 nights in Dec 2023
Response from Ridgeview Management on 28 Jan 2024
Sorry for your inconvenience experience

2/10 Terrible

Jocelyn

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ridgeview Management on 28 Jan 2024
Sorry for your inconvenience experience

2/10 Terrible

Steven

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Ridgeview Management on 28 Jan 2024
Sorry for your inconvenience experience

6/10 Okay

Wayne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had seen better years
Stayed 2 nights in Sep 2023
Response from Ridgeview Management on 19 Sept 2023
Thank you

8/10 Good

Sharon

Travelled with partner
Front desk staff very helpful and friendly. Hospitality room a pleasant surprise - a large room open 24/7, large round tables, lounge end with a fireplace at one end, and the breakfast area at the other. Good place for a game of cards in the evening, chatting with other guests. Place could use more staff for deep cleaning and maintenance. Nice and quiet.
Stayed 2 nights in Sep 2023
Response from Ridgeview Management on 11 Sept 2023
Thank you for the good review.We will renovate the hospitality room with new painting,new floor and new furniture in the very near future.

10/10 Excellent

Wayne

Stayed 1 night in May 2023
Response from Ridgeview Management on 29 Aug 2023
Thank you

4/10 Poor

rebecca

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ridgeview Management on 29 Aug 2023
Thank you

6/10 Okay

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff helped us check inn early. Very kind person!
Stayed 1 night in Aug 2023
Response from Ridgeview Management on 21 Aug 2023
Thank You

6/10 Okay

Peter

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The facilities were dirty and the surrounding area messy. At least the rooms were air-conditioned. The breakfast service was minimal, but adequate. Adequate parking for a truck and trailer.
Stayed 1 night in Aug 2023
Response from Ridgeview Management on 21 Aug 2023
Thank you

8/10 Good

chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good simple accommodations, extra value with well stocked hospitality room.
Stayed 1 night in Jul 2023
Response from Ridgeview Management on 25 Jul 2023
Thank you for staying with us

2/10 Terrible

April

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and expensive. No a/c in room.
Stayed 2 nights in Jul 2023
Response from Ridgeview Management on 24 Jul 2023
We apologies for inconvenient experience you had during your stay. Unfortunately that's the only the room that hasn't been installed with a/c yet.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
Stayed 2 nights in Jul 2023
Response from Ridgeview Management on 18 Jul 2023
Thank you

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the continental breakfast
Stayed 1 night in Jul 2023
Response from Ridgeview Management on 14 Jul 2023
Thank you

8/10 Good

Dawn, Courtenay

Stayed 1 night in Jul 2023
Response from Ridgeview Management on 21 Aug 2023
Thank You

8/10 Good

Karin

Liked: Cleanliness
I felt this property was "in transition" has it recently changed hands? it needed some outside work in the back and the breakfast items are put out late the night before as I gather some patrons leave early for work
Stayed 3 nights in Jul 2023
Response from Ridgeview Management on 8 Jul 2023
Thank you

4/10 Poor

george

Travelled with group
Disliked: Property conditions & facilities
Not great service, the room was pretty minimal and the opposite of what anyone in North America would call “fancy”. The cleaner didn’t have our room ready so we took another. The ice machine was out of order and the hospitality room had one of those that put out abut a half of a normal ice cube tray every 20 minutes. The breakfast was fine but no spoons? I wanted oatmeal….. for $190 CAD a night, it wasn’t worth it. Waiting for the Chalet to open back up.
Stayed 1 night in Jun 2023
Response from Ridgeview Management on 5 Jul 2023
Thank you for your input. We try our best to increase our services.

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Ridgeview Management on 5 Jul 2023
We apologize for inconvenience experience during your stay

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Ridgeview Management on 24 Jul 2023
Thank you

6/10 Okay

linda

Travelled with partner
Disliked: Cleanliness
Bed was comfortable although I'd say a double not a queen and they have those awful old-fashioned bedspreads. Room was comfortable temp/warm. Shower was good temp, water pressure good. Coffee pot was dirty, towels were stained, room smelled like dirty feet upon first entering. Breakfast in morning offered minimal options and was offered in full sizes for everyone to share, ex., there was yogurt but you had to scoop it out of the container. Same for cereal, etc. Margarine container was disgusting. Whole breakfast layout was just bad. Coffee was ok and I did risk getting a glass of apple juice from the fridge but I do say risk. Pub is walking up the hill for food which is good although we waited for an hour due to lack of staff they said. Smoking outside rooms is tolerated so our neighbours were smoking and it was entering our room. Couldn't open window thru night because of this. Property is run down and neglected. All in all, I'd try to stay somewhere else but there really isn't anywhere else. I'm just glad I got a good night's sleep.
Stayed 1 night in Jul 2023
Response from Ridgeview Management on 4 Jul 2023
Thank you

6/10 Okay

Keith

Disliked: Cleanliness, property conditions & facilities
Not much
Stayed 1 night in Jun 2023
Response from Ridgeview Management on 1 Jul 2023
Thank you

4/10 Poor

Kim

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Due to lack of staff I'm assuming, the room was not cleaned properly, dirt on the floors, no hot water in the shower, the jetted tub in our room still had hair in the jets, did not use. Saw that the margarine peanut butter containers had been open all day in the heat. Had friends staying there also their bathroom floor was sticky.
Stayed 2 nights in Jun 2023
Response from Ridgeview Management on 1 Jul 2023
We apologize for inconvenience experience you had during your stay

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The motel was worn down and in need of a lot of upkeep and maintenance, the room stank of cigarette smoke and it was a no smoking room, the amenities were very poor, the only good part was the large TV to take your mind off the other issues.
Stayed 2 nights in Jun 2023
Response from Ridgeview Management on 1 Jul 2023
Thank you for your input

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
One night staying, enough.
Location and view from the room were very nice. But the room and bathroom condition wasn't good. Just stay one night was enough for us. The front desk guy was so kind.
Stayed 1 night in Jun 2023
Response from Ridgeview Management on 1 Jul 2023
Thank you

8/10 Good

James

Stayed 2 nights in Jun 2023
Response from Ridgeview Management on 17 Jul 2023
Thank you

6/10 Okay

Cecil

Stayed 1 night in Jun 2023
Response from Ridgeview Management on 8 Jul 2023
Thank you

6/10 Okay

Jenice

Liked: Staff & service
Stayed 1 night in May 2023
Response from Ridgeview Management on 30 May 2023
Thank you for the rate

10/10 Excellent

shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Ridgeview Management on 30 May 2023
Thank you for the rate

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty. Old beds,sheets and towels.
Stayed 1 night in May 2023
Response from Ridgeview Management on 27 May 2023
We try to improve, sorry for the inconvenience

2/10 Terrible

Jodi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not worth a penny more than $80 a nite. The walls had dirty hands prints everywhere. No mirrors cleaned, piss all around the toilet, pubes, floors unwashed, I can go on and on. Breakfast was pathetic. No juice, no decaf, or spoons. I saw one staff person our whole stay on May long weekend. Owners need to put in some major TLC. This place has so much potential with the view. Its evident they dont care by doing the absolute bare minimum. We travel to GR every year. This stay at the hotel will be our last.
Stayed 1 night in May 2023
Response from Ridgeview Management on 23 May 2023
Sorry for the inconvenience experience during your stay.We will try our best to improve our service to our value Guests in housekeeping sector.We only serve continental breakfast : Bread, Bagel, Muffin, Coffee, cereal, tea and no juice.All the utensil we keep it in the drawer inc spoon.

6/10 Okay

Clifford

Stayed 1 night in May 2023
Response from Ridgeview Management on 27 May 2023
Thank you for the rate

4/10 Poor

katherine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The rooms in this hotel have not been updated since it opened probably 30 years ago. There was no toiletries at all. Furnishing on the grounds were filthy and upholstery was ripped with the stuffing hanging out. The worst defect was the blinds on the window were broken ( so old) that we couldn’t close them so we had no privacy and got up with the sun at 5:30 AM.
Stayed 1 night in Apr 2023
Response from Ridgeview Management on 2 May 2023
We sincerely apologize for your inconvenience experience during your stay. We're still in renovation to update our rooms.

6/10 Okay

Maxim-Evan

Stayed 1 night in Apr 2023
Response from Ridgeview Management on 27 May 2023
Thank you for the rate

2/10 Terrible

clara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A dump I not impressed I wouldn’t send my worst enemy there I report to front desk Never stay there again
Stayed 1 night in Apr 2023
Response from Ridgeview Management on 4 May 2023
We sincerely apologize for your inconvenience experience during your stay.

6/10 Okay

Jennifer

Travelled with partner
Disliked: Amenities
The property is dated, but they are trying to fix things up. The outside looks like a construction site.
Stayed 1 night in Mar 2023
Response from Ridgeview Management on 14 Mar 2023
Hi, Thank you for the input.We start to clear the yard from renovation left over. Hopefully the next time you come, you can get better view.

2/10 Terrible

Simon

Disliked: Staff & service, amenities
There was no continental items at all. Pastries were expired dec 22/22 and they were still out for taking. They had no heat and my sister tried calling the front desk to make them aware of it. No one answered
Stayed 1 night in Dec 2022
Response from Ridgeview Management on 25 Jan 2023
We're sorry to hear that you did not enjoy your stayIn regards to your statement, we offer coffee/tea, breads/bagels and pastries as well as cereal/oatmeal. Being that we are in a remote location our pastries come in fresh and are immediately frozen.Each room is equipped with a thermostat to adjust the temperature to your liking, we do apologize if it was malfunctioning. Staff is in the office until 9pm most nights and we have 2 members on site that are on-call 24/7, their room and phone #s are posted on the office door.

6/10 Okay

Dave

Travelled with group
Liked: Staff & service
Hotel is currently being renovated so there is equipment and debris everywhere. Kitchenette only had a microwave and tiny fridge, no stove. Hospitality room was great, coffee, muffins and breakfast cereals available.
Stayed 3 nights in Nov 2022
Response from Ridgeview Management on 19 Dec 2022
Thank You

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in need of a renovation. The blinds were missing slats and would not close. The continental breakfast area was dirty. There was an empty beer can between the bed and nightstand. There is likely more but I had to stop looking because there was no other rooms available elsewhere.
Response from ridgeview on 11 Nov 2022
I am terribly sorry you had such a poor experience at our hotel. We are currently under going renovations at the moment. Our breakfast area serves many guests every morning but we now have someone to clean it during busy times. I apologize again

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to near-by fishing and hiking spots.
Stayed 1 night in Oct 2022
Response from Ridgeview Management on 16 Nov 2022
Thank you

8/10 Good

Ray

Stayed 2 nights in Sep 2022

4/10 Poor

Alan

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were AC units waiting to be installed but trouble finding workers to do the job. Very hot weather. so the fan in the room didn't cut it.
Stayed 1 night in Aug 2022

8/10 Good

Judi

Liked: Cleanliness, staff & service
Great, fast wifi. Clean rooms, pleasant service. Thank you
Stayed 1 night in Aug 2022

2/10 Terrible

Priscilla

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Missing so much, toilet paper, cups, no tissue, no hair dryer, room dirty, ice bucket missing, shampoo and body wash containers empty, no sugar or stir sticks. breakfast room had moldy cream cheese. No ice. Will never stay at or recommend this place to anyone ! Plan to write to the motel and also the UChuck III who recommended it.
Stayed 1 night in Aug 2022