Dear George, thank you for providing us with your feedback.We are pleased that you enjoyed the vibe of our hotel! Your glowing reviews for the cleanliness of our rooms, the condition of our facility, the service and the room amenities truly warm our hearts. It's a shame that construction work got in the way of a smooth arrival, but we thank you for your understanding that some things are beyond our control. We will continue to dance to the rhythm of the city and ensure that every guest's experience is as seamless as yours.We hope to have the opportunity to welcome you back in the future.Best regards,Your INNSiDERs

Lieber Marcel,vielen Dank für Ihre positive Bewertung unseres Hotels!Es freut uns sehr zu hören, dass Sie den Service unseres Teams mit 100% bewertet haben und wir danken Ihnen für Ihr positives Feedback hierzu.Leider scheint der Straßenverkehr Ihren Aufenthalt beeinträchtigt zu haben. Obwohl unsere Fenster dreifach verglast sind, um eine ruhige Umgebung zu gewährleisten, kann es bei geöffneten Fenstern zu Lärmbelästigungen kommen. Für zukünftige Aufenthalte empfehlen wir Ihnen, ein Zimmer auf der Rückseite des Hotels zu wählen, da diese als ruhiger gelten.Hoffentlich besuchen Sie uns auch in der Zukunft wieder, wir freuen uns schon auf Sie.Freundliche GrüßeIhre INNSiDER

Dear Rainer,our sincerest thanks for this positive review of your stay at our hotel.We are delighted to hear that you enjoyed our stylish room and fantastic breakfast. Our team takes pride in providing a comfortable stay and a wide variety of breakfast options to start your day right. It's great to know that our location made it easy for you to explore nearby museums and the main train station.We appreciate your feedback regarding the graffiti in the neighborhood. While this is beyond our control, we understand how it can affect the overall experience. Rest assured, our hotel maintains high standards of cleanliness and service within our premises. We hope that the positive aspects of your stay outweighed this concern.We all hope to welcome you back in the future.Best wishesYour INNSiDERs

Liebe Sabine,vielen Dank für Ihren Besuch und Ihr Feedback!Es freut uns sehr, dass Ihnen die Lage unseres Hotels, die moderne und komfortable Zimmerausstattung sowie das tolle Frühstücksbuffet gefallen haben. Wir sind stolz darauf, unseren Gästen eine große Auswahl an gesunden und vegetarischen Optionen sowie lokale Spezialitäten anzubieten.Wir bedauern jedoch, dass Sie während Ihres Frühstücks Unannehmlichkeiten erlebt haben. Es tut uns leid, dass Ihnen nicht mitgeteilt wurde, dass das Frühstück an diesem Tag aufgrund einer Veranstaltung früher beendet werden musste. Ihre Anmerkungen sind für uns sehr wichtig und wir werden sicherstellen, dass unsere Kommunikation in Zukunft klarer ist, um solche Situationen zu vermeiden. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und hoffen, dass dies Ihren Aufenthalt bei uns nicht allzu sehr beeinträchtigt hat.Hoffentlich dürfen wir Sie eines Tages erneut bei uns begrüßen.Liebe Grüße,Ihre INNSiDER

Dear Daniel,Thank you for this positive feedback.We are delighted to hear that you found our rooms to be spacious and appreciated the door separating the kids from the parents. Our family rooms are designed to provide comfort and privacy for families during their stay.We are also grateful for your kind words about our cleanliness, hotel condition, and service. Our team works hard to ensure that our guests have a pleasant and memorable stay with us.We hope to have the occasion to welcome you back.Best wishesYour INNSiDERs

Liebe Uta,vielen Dank für Ihren Besuch und Ihr Feedback!Es tut uns sehr leid, dass unser Hotel Ihren Ansprüchen nicht gerecht werden konnte.Sie würden uns sehr helfen, wenn Sie uns mitteilen könnten, welche Dinge genau Ihnen negativ aufgefallen sind, sodass wir daran arbeiten und unseren Service zukünftig weiter verbessern können.Hoffentlich dürfen wir Sie eines Tages erneut bei uns begrüßen.Mit freundlichen GrüßenIhre INNSiDER

Dear Peter,Thank you for this positive review of your stay.We are delighted that you enjoyed your experience and that our central location was ideal for your needs.We look forward to welcoming you back. Best wishes,Your INNSiDERs

Dear Yaman,On behalf of the entire Innside Hamburg Hafen, thank you for your great rating!We are delighted to know you enjoyed your experience with us!We look forward to welcoming you soon again,Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Kamilla,Thank you for this review of your time at our hotel.We take pride in catering to our guests’ needs the best way we can and appreciate your kind words about the high standards and quality service which we strive to uphold.It would be a pleasure to welcome you back on another occasion. Best wishes,Your INNSiDERs

Dear Thiago,On behalf of the entire Innside Hamburg Hafen team, thank you for taking the time to rate us. We regret if we did not reach your expectations, however be assured that we always listen to our guest's feedback to constantly improve the quality of our services. We look forward to welcoming you soon again and shall the occasion arises, be assured that our teams will be at your entire disposal to recover your satisfaction.Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Judith, On behalf of the entire Innside Hamburg Hafen team, thank you for your rating!We are happy to know you were totally satisfied!We look forward to welcoming you soon again, Best regards, Arthur Leopold LeleuGuest Experience Manager

Dear GENARO, On behalf of the entire Innside Hamburg Hafen team, thank you for your rating!We are happy to know you were totally satisfied!We look forward to welcoming you soon again, Best regards, Arthur Leopold LeleuGuest Experience Manager

Dear Terje,Thank you for your rating!We are happy that you globally appreciated your experience with us and we look forward to welcoming you soon again,Best regards,Arthur Leopold LeleuGuest Experience Manager

Dear Kamal,our sincerest thanks for this positive review of your stay at our hotel. We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We look forward to seeing you on your next visit to our hotel. Best wishes,Your INNSiDERs

Dear Kathryn,Thank you for this positive review.We appreciate your appreciation of our high standards and quality services, it is very rewarding for our team to receive a message of satisfaction from a recent guest.We are very pleased you were able to make the most of our tasty breakfast options, an ideal way to help start the day.We look forward to welcoming you back on a future occasion. Best wishes,Your INNSiDERs

Dear Mike, On behalf of the entire Innside Hamburg Hafen team, thank you for your rating!It is a pleasure to know that you enjoyed your experience with us and we look forward to welcoming you soon again,Best regards,Arthur Leopold LeleuGuest Experience Manager

Lieber Mehran,vielen Dank für 10 Punkte! Wie schön, dass Sie sich so wohl bei uns gefühlt haben und eine tolle Zeit in Hamburg hatten! Bis bald und viele Grüße,Ihre INNSiDER

Dear Mehran,Thank you for this positive feedback.We are pleased that we were able to meet your expectations.We look forward to the pleasure of seeing you again in the future. Kind regards,Your INNSiDERs

Dear Lynsey, thank you for choosing to stay at INNSiDE by Meliá Hamburg Hafen! We are sorry to read you had troubles with the air conditioning. We noticed that to our technician so that he can check it. Your feedbacks are us important to improve ourself You have the possibility to ask for a water boiler at any time at the frontdesk. We hope to have the chance to greet you in our house again. Until that sends our team its kindest regards. Your INNSiDERs

Dear guest, thank you very much for taking the time to review your stay with us. We are glad to read that the location of our hotel suits your expectations. We want to apologise that the cleanliness of the room did not reach our usual standards. We will transfer your remarks to the concerned department and work on improving that. We would be happy to greet you again in Hamburg. Until that we send you our kindest regards. Your INNSiDERs

Dear Radu-Bogdan, thank you for your feedback! We are sorry to hear that you did not enjoy your stay at our hotel and would like to apologize vor the incidents that have happend. We still hope that you had a good time around the city and hope to see you around to convince you on our developments. We still hope that you had a good time around our hotel and send best wishes, Your INNSiDERs

Dear Aleksandar, thank you for your feedback! We are sorry to hear that you did not enjoy your stay at our hotel and would like to apologize vor the incidents that have happend. We still hope that you had a good time around the city and hope to see you around to convince you on our developments. We still hope that you had a good time around our hotel and send best wishes, Your INNSiDERs

Dear Gourmand, We may not of responded to you personally but please be assured that every one of your reviews have been read, your kind comments shared with our teams and we have used everyone's feedback to improve our service. Best wishes from Hamburg, Your INNSiDERs

Dear Christine, thank you for your feedback! We are sorry to hear that you did not enjoy your stay at our hotel and would like to apologize vor the incidents that have happend. We still hope that you had a good time around the city and hope to see you around to convince you on our developments. We still hope that you had a good time around our hotel and send best wishes, Your INNSiDERs

Dear Guest, thank you very much for your review! We are happy to hear that you had a good time at our hotel and enjoyed your stay. See you the next time you're around in Hamburg. Best wishes, Your INNSiDERS

Lieber Gast, danke für 10 von 10 Punkten! Es freut uns sehr, dass Sie so zufrieden waren. Wir senden liebe Grüße aus Hamburg, Ihre INNSiDER

Dear Guest, Thank you very much for taking the time to review your stay here at INNSIDE Hamburg. We really appreciate you taking the time to tell us about your positive experience. I hope to welcome you back for any future stays in Hamburg. Best wishes from Hamburg, Your INNSiDERs

Dear Guest, Thank you very much for taking the time to review your stay here at INNSIDE Hamburg. We really appreciate you taking the time to tell us about your positive experience. I hope to welcome you back for any future stays in Hamburg. Best wishes from Hamburg, Your INNSiDERs

Lieber Gast, Danke für fünf Sterne! Wir freuen uns sehr, dass Sie eine schöne Zeit hatten und bedanken und für das Feedback. Bis zum nächsten Mal! Beste Grüße aus Hamburg, Ihre INNSiDER

Lieber Gast, danke für die Bewertung! Lassen Sie uns dennoch gerne wissen, in welchen Bereichen wir uns verbessern können. Wir freuen uns sehr, über dieses Feedback und freuen uns auf den nächsten Besuch. Beste Grüße aus Hamburg, Ihre INNSiDER