Wonderful place to stay in the heart of Rome! Walk to almost everything! Very safe location - across the street from the Italian Senate, with cops there 24/7. You also have a locked door from the street to an inner courtyard, then another locked gate from the courtyard to the hotel property one floor up (no elevator at this level, but there is a small one further up). Then a typical electronic keycard to your room. Make sure you communicate with Front Staff before you arrive so they can let you in to Reception and check you in. Just follow the instructions on your confirmation.
Our room overlooked Piazza Navona - just beautiful! The room was spotless, everything worked wonderfully - including the air, Nespresso machine, room safe, hot water kettle, and hair dryer. The room was maintained daily and kept immaculate! Pride of ownership really shows!
I can't say enough about front staff - we were warmly welcomed, and they are very helpful with answering questions, giving directions, and helping book a car back to the airport for an early morning departure.
So much positive about Navona Stay! Talking to others on the tours we had (Vatican, Pompeii, Colosseum, etc.) many said they had problems with the places they stayed at and were not happy. But NOT us! We would definitely return to Navona Stay on a return trip!