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The property was tucked in the back of a small shopping center so there wasn't a lot of traffic going thru.
Great service from everyone there, breakfast was fresh and good.
yvonne
Stayed 3 nights in May 2024
Response from jn on 21 May 2024
We are so happy that you have reached out regarding your last visit. Your positive feedback inspires our continued passion to keep doing what we love to do; provide clean, comfortable and memorable experiences. I have shared your positive comments with our guest service department. Together we thank you for your time and great feedback. We look forward to having you come visit us again soon.
10/10 Excellent
Cindi
Travelled with group
20 May 2024
Liked: Cleanliness, staff & service, amenities
The gal at check in was very nice. The property is a bit beat up on the outside but the pool area was nice and the beds were very comfortable. Sheets nice and soft. Hot water with good pressure.
Overall, a very nice one night stay. Def recommend
Cindi
Stayed 1 night in May 2024
Response from jn on 21 May 2024
Thank you for all your warm compliments. We work hard to create a great experience with our guest service and cleanliness. It is always wonderful to hear how much our guests enjoy our efforts. We will share your kind words with our team ; they will be happy to hear how significant their role is in making your stay memorable. Thank you again for your continued loyalty. We look forward to seeing you the next time you visit the Temecula area.
We are happy to know that you enjoyed your most recent stay with us! . We sincerely value your loyalty to our hotel and we look forward to being of service to you again soon.
4/10 Poor
Thomas, Sequim
Travelled with family
19 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Pretty quiet except for the barking dog next door and the extremely loud refrigerator that I had to get up at 2am to unplug. Not tech friendly- inconvenient outlet locations for charging plugs. Toilet didn’t flush properly & was very tight to the wall - I doubt it met clearance code. Online pictures much nicer than reality. Staff nice & friendly. They did give a slight refund for the noisy refrigerator.
Thomas
Stayed 2 nights in May 2024
Response from Siew on 20 May 2024
Thank you for your feedback. We will be addressing your concerns.
Thank you so much for your kind feedbck. we hope you enjoy your stay with us! Feel free to reach out at anytime for any questions or assistance as we have front desk staff available 24/7
We had just an overnight stay. The pool and room were very clean and a wonderful staff! Thanks and I will definitely stay again!
Ronaldo
Stayed 1 night in May 2024
Response from jn on 14 May 2024
Thank you very much for taking the time to share your wonderful feedback following your most recent experience at our property! I’m delighted we had the opportunity to welcome you and that you had such a wonderful time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again!
The room was on the smaller side, but very well laid out. The bed was comfortable and the room had a refrigerator, microwave and coffee maker. The front desk staff was extremely friendly and helpful
Overall, we enjoyed our stay.
Lori
Stayed 1 night in May 2024
Response from Siew on 9 May 2024
Thanks for staying with us. We appreciate your feedback
Joseph at the concierge desk was exceptionally helpful! Everything was great. We’ll be back :)
Marianne
Stayed 1 night in May 2024
Response from Siew on 9 May 2024
Thanks for staying with us. We appreciate your feedback
2/10 Terrible
Myreen
Travelled with family
7 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were people staying in the room next to us that was asking us for money and cigarettes. One of the 3 people was selling drugs. The other 2 were sleeping in their car, while the one in the room was running extension cords to their vehicle from the room. It was very uncomfortable and scary. We fill that the staff was aware of what was happening. I am very hesitant to book anything else through Expedia again.
Myreen
Stayed 2 nights in May 2024
Response from JN on 9 May 2024
Your feedback is very important to us. We hope you will accept our sincere apology regarding any safety concerns during your stay. Your satisfaction means alot to us and we will do everything we can possible to prevent this from happening again for you or our future guests. From our notes it appears those guests were asked to leave and told they could not extend or return as we do not tolerate that kind of behavior at our property. We take property and guest very seriously and we hope that you will give us an opportunity in the future to have you as our guest.
Nice place with pleassent staff and close to attractions
Thom
Stayed 1 night in Apr 2024
Response from FD on 1 May 2024
We are happy to know that you enjoyed your most recent stay with us! Your kind words about our staff will be personally shared with our team during our morning huddle . We sincerely value your loyalty to our hotel and we look forward to being of service to you again soon.
10/10 Excellent
JOSEPH
27 Apr 2024
Safely, staff and nearby
JOSEPH
Stayed 1 night in Apr 2024
Response from Siew on 28 Apr 2024
Thanks for staying with us. We appreciate your feedback!
The staff was very helpful and friendly. Bed and pillows were comfortable and warm! Breakfast was also great and convenient hours. Overall great stay and would return!
Angela
Stayed 1 night in Mar 2024
Response from siew on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!
The smell inside the restroom was unbearable and we had to keep the door closed at all times
Joshua
Stayed 1 night in Apr 2024
Response from Siew on 8 Apr 2024
Thank you so much for your feedbck. we apologized for any inconvenience Feel free to reach out at anytime for any questions or assistance as we have front desk staff available 24/7.
10/10 Excellent
anthony
6 Apr 2024
anthony
Stayed 1 night in Apr 2024
Response from Siew on 26 Apr 2024
Thanks for staying with us. We appreciate your feedback!
Thank you for taking the time to complete our survey. We are so sorry to hear you did not enjoy your stay with us. Were you able to contact the front about anything thank failed to satisfy your stay with us?Again we are so sorry for failing to meet your standards.
This hotel was very dirty. Stains on sheets and everything else with fabric. Bathroom still had dirty rags and hair in it with tons of dust everywhere.
Sara
Stayed 1 night in Mar 2024
Response from FD on 31 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Temecula Valley Wine Country. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleanliness and state of your room upon check in. Were you able to reach out to our front desk about these concerns during your stay? Rest assured we have informed housekeeping of these issues and will be aaddressed immediately. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
Affordable stay with good breakfast included. Friendly staff. Good experience overall.
Fausto
Stayed 1 night in Mar 2024
Response from JN on 27 Mar 2024
Thank you so much for letting us know about your recent stay with us. We are so happy to hear you enjoyed your stay! We hope to get the opportunity to host you again for any future travels in the area
Thank you so much for your feedback. We appreciate the opportunity to host you for you stay.
6/10 Okay
Tin
21 Mar 2024
Liked: Staff & service
staff service are excellent.
Tin
Stayed 1 night in Mar 2024
Response from Siew on 22 Mar 2024
Thank you so much for your feedback. We appreciate the opportunity to host you for you stay
8/10 Good
Russell
21 Mar 2024
Russell
Stayed 2 nights in Mar 2024
Response from siew on 11 Apr 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Good
Bradford
Travelled with partner
20 Mar 2024
Liked: Amenities
It was quiet and clean, but the rooms need some attention, shower tub was plug, drainage very slow, need more electrical switches, some of them are not working. The problem can use some up dated.
Bradford
Stayed 4 nights in Mar 2024
Response from JN on 20 Mar 2024
Thank you so much for taking the time to complete our survey. We appreciate all feedback as we use this to comtinue to improve the stay for all of our guests and we will be addressing these issues immediately.
The staff was very friendly and room was comfortable.
Beatrice
Stayed 2 nights in Mar 2024
Response from FD on 8 Mar 2024
Thank you so much for taking the time to complete our survey. We are so happy to hear you enjoyed your stay with us!We hope to host you again in the future for any returning travels to the area!