Lobby sitting area

Reviews of Hotel Casa Amsterdam

3 out of 5
Hotel Casa Amsterdam
Eerste Ringdijkstraat 4, Amsterdam

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1003 reviews" "
Rating 8 - Good. 289 out of 1003 reviews" "
Rating 6 - Okay. 67 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Conner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here over and over, this was our second trip to Amsterdam and we tried 2 hotels during our first trip but nothing beats Casa. It really feels like a home away from home. The area it’s in is pretty quiet but it safe and close to the metro allowing you to get to Centraal easily. There’s a cafe in the lobby as well as a small convenience store with self check out.
Stayed 3 nights in Apr 2024

10/10 Excellent

Yangyang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything
Stayed 5 nights in Apr 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for a few days. The check in and check out were super quick and the front desk staff were so friendly. The room itself was clean, and was spacious enough for us. There is a main train station which is about a 5 minute walk from hotel and then less than 10 minutes to Centraal. We would definitely stay here again. Thanks so much!
Stayed 2 nights in May 2024

10/10 Excellent

Gladdys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was wonderful. The hotel itself is modern, clean and spacious. The staff are friendly and accommodating. The hotel is also close to city center public transport and walking distance to neighbourhood of De Pijp. I would definitely stay here again the next time Im in the city.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the concept of the Casa Amsterdam. It was fun to be around the young people who live and work at the hotel. The staff was especially helpful, warm, and friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Guclu, Istanbul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfy, modern and functional. Easy access to any attractions via Amstel station
Stayed 5 nights in Apr 2024

2/10 Terrible

Candice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Clean and modern with a great cafe and restaurant.
Stayed 4 nights in Mar 2024

10/10 Excellent

louis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely convivial, original, wide, plenty of Space, nice staff
Stayed 3 nights in Mar 2024

8/10 Good

Cory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay.
Stayed 3 nights in Jan 2023

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with good food and bar on site. Far enough from city centre to be quiet and easy access to metro
Stayed 3 nights in Mar 2024

8/10 Good

Amit

Stayed 2 nights in Mar 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa offers a delightful stay with its blend of modern comfort and charming ambiance. The rooms are spacious, impeccably clean, and adorned with tasteful decor. The staff members are exceptionally attentive and always ready to assist with a warm smile. The hotel's central location provides easy access to nearby attractions and dining options, making it ideal for both leisure and business travelers. Guests can also enjoy the relaxing atmosphere of the on-site restaurant and lounge area. Overall, Hotel Casa delivers a memorable experience with its top-notch service and inviting atmosphere.
Stayed 3 nights in Mar 2024

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and clean, and the staff was very friendly and helpful to us and other guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I love this hotel, is very clean, accessible nice bar, coffee place and everything
Stayed 3 nights in Feb 2024

10/10 Excellent

Zana, Pristina Kosovo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel walking distance to the train station and in a very good location.
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely return
Loved the hotel, friendly staff. Close to local transport links into the city centre. Comfy and clean rooms. Will definitely be back in the future.
Stayed 2 nights in Feb 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Follow the river lol
Nice place away from the main city center but 3 min walk from a train station. The place was clean and calm. Follow the river and you will find the city. Make sure to plan your trip to the airport it costed 60euros on a taxi. Overall I loved the hotel, very nice service
Stayed 1 night in Feb 2024

10/10 Excellent

Zhixin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good!
Stayed 6 nights in Jan 2024

2/10 Terrible

Matt

Stayed 1 night in Jan 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great value for money
Stayed 3 nights in Jan 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Dec 2023

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Timothy M, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2023

6/10 Okay

Jimena

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our bathroom shower had mold. The towels were shedding and the room was very cold.
Stayed 1 night in Dec 2023
Response from Jinoe - Manager on Duty on 10 Jan 2024
Dear Jimena, First of all thank you for leaving behind the review. We're happy that you stayed at Casa. However our apologies for the fact that you noticed mold into your bathroom. This shouldn't have happend and we take this situation very seriously. We're sorry to hear that the room was cold and that the towels were shedding. For next time please feel free to come or call the reception, they gladly would like to help you and together find a solution. Hopefully we'll see you back another time and get the quality and service as expected. Warm regards,Jinoe - Manger on Duty

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

lashelle

Liked: Cleanliness, staff & service
Nice hotel. However, please plan on fixing your air conditioning. Also, it would be nice to have more than one pillow. Try making it known how to reach the front desk from the phones located in the hotel rooms.
Stayed 1 night in Dec 2023

2/10 Terrible

Leonard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very ordinary nothing special
More like a hostel than hotel, not worth more than €40 a night. Poor breakfast, poor service don’t stay
Stayed 2 nights in Nov 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Prabhjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No VIP access provided
Stayed 1 night in Aug 2023

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a top notch hotel that manages to be clean, comfortable, charming and affordable harmoniously! I absolutely loved their style, and the room was one of the nicest (and biggest) that I’ve ever had in Amsterdam. Worth going a little farther out past the city center to make Casa your home base.

10/10 Excellent

IULIA RAMONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Lovely quiet hotel not too far from the metro station and only 20 mins from the city centre. Wonderful staff,clean organised. Many choices at the bar and at the cafe in the lobby. Spatious room.Will recommend,and next time in Amsterdam will definitely stay there again
The view from my room
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful for a foreign visitor like me
Stayed 1 night in Sep 2023

10/10 Excellent

Ali

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with friendly helpful staff
Stayed 4 nights in Oct 2023

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay!
Stayed 4 nights in Sep 2023

6/10 Okay

Natasha

Liked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

romayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good amenities and also very cozy.
Stayed 1 night in Sep 2023

10/10 Excellent

Buri

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean, modern and updated. Close enough to a metro stop that we used daily. We did not have time to utilize the rooftop though. The hotel is run almost entirely by students so that was a unique feature. We got a king room and it was in a corner so double windows was nice. Good size room. Comes with a safe and minifridge. The building is temperature controlled so you do not have access to adjusting the heat or a/c much. You do have a fan though which is not bad. Only issue we had with the room was with the shower. There's not much of a ledge or barrier at the bottom so water would seep out into the bathroom and into the carpet room. We did address this in our stay. We also got 2x free drinks through Expedia VIP access but it can only be used in the restaurant during the open times so keep that in mind. Otherwise it was a pleasant and unique experience.
Stayed 3 nights in Sep 2023

8/10 Good

Avid, West New York

Stayed 2 nights in Sep 2023

6/10 Okay

Nicola

Travelled with partner
Liked: Property conditions & facilities
I requested a late check in as per the perks for bio guests having received no others. First it was €10 an hour and then half price for my gold status. The pricing of which is not mentioned on my account, only availability. Feel a little ripped off and very underwhelmed having had no benefits to staying here. I’m unlikely to return on that basis alone
Stayed 4 nights in Sep 2023

10/10 Excellent

Nabil

Stayed 1 night in Sep 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Sep 2023

10/10 Excellent

Rachel

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Carole

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I found there was a lot of garbage all over the streets that we were on. It seems like Amsterdam does not empty the garbage containers nor do people keep the outsides of their property neat and clean. There were areas where the weeds took over the areas. Garbage containers were overflowing. Cigarette butts everywhere. The hotel itself was excellent and the staff was extremely helpful. Very clean rooms and very comfortable too.
Stayed 1 night in Sep 2023

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a bit austere - needed some enclosed furniture to hold clothes - open shelving not helpful. Even a foldable luggage rack would help. Also it needed some comfortable chairs - after long flights people’s baca can hurt.
Stayed 4 nights in Sep 2023