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Rating 10 - Excellent. 382 out of 955 reviews" "
10 - Excellent
382
Rating 8 - Good. 325 out of 955 reviews" "
8 - Good
325
Rating 6 - Okay. 125 out of 955 reviews" "
6 - Okay
125
Rating 4 - Poor. 80 out of 955 reviews" "
4 - Poor
80
Rating 2 - Terrible. 43 out of 955 reviews" "
2 - Terrible
43
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Haylee
Business traveller
18 May 2024
Liked: Staff & service
For the price of the room I don’t think it was worth a one night stay. But other than that it was okay.
Nice décor and pleasant employees. Room was clean and comfortable. Breakfast was good (waffles, scrambled eggs, sausage, potatoes, rolls, cereal/oatmeal, bagels, juice). Stayed one night, didn't use pool.
Had a great stay!
The staff were very attentive to all of my needs.
I visit every year in March for a roller skating event at Sparkles next door with other skaters. The staff does a great job taking care of our 75 or more skaters every year!!
Great job guys! See you next year!!
It was a meet and greet stay. Had to wait about 10 minutes to check in nobody was at the front desk
George
Stayed 1 night in Feb 2024
6/10 Okay
Douglas
Travelled with family
3 Feb 2024
Liked: Staff & service
You can tell someone smoked in the room. It was a non smoking room.
Douglas
Stayed 1 night in Feb 2024
4/10 Poor
Melissa
Business traveller
1 Feb 2024
Disliked: Staff & service
Think twice.
This was a very eye-opening experience. We encountered many people obviously struggling with addiction. This hotel was so concerning that had we not arrived at 10 pm exhausted, we would have opted to stay somewhere else.
My favorites on staff are the young Brittany on days, and Emma on night. Both of these staff members are the best.
I will be back, and truly hope they will still be there as they both are the very best; very helpful and respectful! They made my stay the best it could be.
One night stay would be fine but our beds were so hard and the walls and flooring very thin, we actually said forget and checked out at 8pm and drove rest way 8.5 hours home. I know they can’t control kids or people in there rooms just they just ran up and down when we were trying too sleep. Then went too check out early guess night shift just chills had to find her in the office and lobby just had random people sleeping and laying on couches. One majors plus was they had indoor pool and kids loved it.
The property was very clean and comfortable. The service desk was very pleasant and efficient. Also, access to the property was easy with an abundance of parking.
Preston
Stayed 1 night in Dec 2023
6/10 Okay
Dalyce
Travelled with family
22 Dec 2023
Liked: Staff & service
???
It was interesting. Not good or bad but interesting.
Room pictured was not what it was. King room had no sofa. One single chair. Mirror on bathroom door was taped up with blue painters tape. Fridge did no work. Tub drips. Had to as for a different room and she had to stay on the phone for 10 min to know how to do it, and I was still up charged. The first room they gave me smelled.😵💫
The pillows were SMALL!! Almost throw pillow size. Unacceptable!!
Gail
Stayed 2 nights in Nov 2023
8/10 Good
Vincent
29 Nov 2023
Liked: Cleanliness, staff & service, amenities
The staff was awesome and the facility was clean. However they do need some upgrades. The fridge in the room looked like it was from 1920. And the water pressure for the shower was meh. Other than that it was a cool stay. I would stay again if I am near Hiram GA
The hotel is old but they have renovated the rooms. No carpet on the floors is kinda weird to me and the fridge and microwave sit on the floor so you pretty much has to get on your knee to use it. The elevator has not been serviced since 2022 it expired 8/2023!!! I had a non smoking suite that did not have a couch only a single chair to sit in. You can just tell the bare minimum has been done as far as replacing items after some renovation. The location was decent tho.
Jennifer
Stayed 1 night in Nov 2023
8/10 Good
Faye
14 Nov 2023
Faye
Stayed 1 night in Nov 2023
10/10 Excellent
Robert
10 Nov 2023
Robert
Stayed 1 night in Nov 2023
6/10 Okay
James, Covington
Travelled with family
6 Nov 2023
Liked: Staff & service, amenities
We found the staff to be friendly and accommodating. The breakfast area offered hot food items for breakfast which was a nice surprise given my limited schedule. However, the noise level outside the hotel was considerable from the nearby trains blowing their horns in the early hours, the nearby restaurant playing loud music for their outdoor patio and the occasional people racing their engine were too much. This is not the fault of the property but be aware you may want to bring ear plugs if you stay here.
The gazebo area bench was broke on both sides. It was like a razor, could’ve really hurt us. The pictures online showed carpeting. The floors were not wetness make some slippery unsafe.
I found the facility to be clean and the staff friendly. It is not a luxury hotel, but fit my needs. I was there for my granddaughters wedding ay nearby Indigo Falls. I look for breakfast on site so I don't have to leave and find food and coffee in the morning. I also don't want my room to open to the outside for safety reasons. I would recommend staying here.