Daily local cuisine breakfast for a fee

Reviews of Ramada Suites by Wyndham Manukau

4 out of 5
Ramada Suites by Wyndham Manukau
770A Great South Road, Auckland

Reviews

8.4

Very good

Rating 10 - Excellent. 260 out of 591 reviews" "
Rating 8 - Good. 206 out of 591 reviews" "
Rating 6 - Okay. 68 out of 591 reviews" "
Rating 4 - Poor. 39 out of 591 reviews" "
Rating 2 - Terrible. 18 out of 591 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent free parking. Staff very helpful and friendly. Perfect location for Manukau, plus the rest of Auckland too - as we had our own vehicle. Have stayed before, and would go back again.
Stayed 1 night in May 2024
Response from Rosel on 19 May 2024
THANK YOU

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to accommodation when working in South Auckland. Plenty of free parking, spacious modern rooms, friendly staff and a very good cafe/restaurant open all day
Stayed 2 nights in May 2024
Response from Jenil Bhakta - Onsite Operations Manager on 17 May 2024
Thank you for your fantastic review, Tracy! We're thrilled to be your go-to accommodation in South Auckland. It's great to hear that you enjoyed our spacious modern rooms, the convenience of our free parking, and our friendly staff. We're also glad you appreciated our all-day cafe/restaurant. We look forward to welcoming you back on your next visit!

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodations for the price. Good breakfast and friendly staff. Nice warm bed and great shower. Very happy
Stayed 2 nights in May 2024
Response from Danile on 11 May 2024
Kia Ora Gregory,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay with us. Providing excellent accommodations and service at a reasonable price is always our goal, and we're delighted that you found our breakfast satisfying, our staff friendly, and our amenities comfortable. We hope to have the pleasure of welcoming you back again soon!Best regards,Ramada Suites by Wyndham Manukau

6/10 Okay

Precious

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Danile on 11 May 2024
Kia Ora Precious,Thank you for your review. We are glad you enjoyed your stay with us. We are looking forward to welcoming you back.Best regards,Ramada Suites by Wyndham Manukau

8/10 Good

Jo-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was compact and clean. Cafe downstairs was great - we received vouchers for breakfast and drinks. Choices for both were excellent and staff were friendly.
Stayed 1 night in Apr 2024
Response from Jenil Bhakta - Onsite Operations Manager on 6 May 2024
Thank you, Jo-Ann, for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that you found your room to be clean and cozy, and that you appreciated the offerings at our cafe. We strive to provide excellent service and amenities to all our guests, and we're thrilled that you had a positive experience. We hope to have the pleasure of hosting you again soon!

10/10 Excellent

Pravina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in May 2024
Response from Jenil Bhakta - Onsite Operations Manager on 5 May 2024
Thank you, Pravina, for your excellent review! We're thrilled to hear that you had a safe experience with us. Your safety and comfort are our top priorities. We appreciate your kind words and look forward to welcoming you back in the future!

10/10 Excellent

Leena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, safe, lots of parking, near mall.
Stayed 8 nights in Apr 2024
Response from Jenil Bhakta - Onsite Operations Manager on 30 Apr 2024
Dear Leena,We would like to express our sincere gratitude for taking the time to leave a glowing review on Expedia regarding your recent stay with us. Your feedback is truly appreciated.We are thrilled to hear that you found our location excellent and safe, and that our ample parking facilities met your needs. Being situated near a mall is indeed a convenience we strive to offer our guests, and we're pleased to know it added value to your experience.Your kind words motivate us to continue providing exceptional service and experiences to all our guests. Should you have any further feedback or if there is anything else we can do to enhance your future stays with us, please do not hesitate to reach out.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon for another wonderful experience.Warm regards,Jenil

8/10 Good

Lewin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness of the room.
Stayed 1 night in Apr 2024
Response from Jenil Bhakta - Onsite Operations Manager on 30 Apr 2024
Dear Lewin,Thank you for taking the time to share your feedback on Expedia regarding your recent stay with us. We truly appreciate your input.We're delighted to hear that you appreciated the cleanliness of your room. Maintaining a clean and comfortable environment for our guests is one of our top priorities, and it's wonderful to know that it contributed positively to your experience.If there are any other aspects of your stay that you particularly enjoyed or any suggestions you have for us to further improve, please feel free to let us know. Your satisfaction is our utmost priority, and your feedback helps us achieve that goal.Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the future.Warm regards,Jenil

8/10 Good

Karl

Stayed 1 night in Apr 2024
Response from Rosel on 19 May 2024
Thank you for staying with us here at Ramada Suites by Wyndham Manukau.We love to hear your feedback and use it to review and improve our services every day! I sincerely hope you have and will continue to enjoy your stay with us.

8/10 Good

Nalini

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great and clean room, my and my wife were there for 4nights and we had awesome experience overall
Stayed 4 nights in Apr 2024
Response from Jenil Bhakta - Onsite Operations Manager on 25 Apr 2024
That's fantastic to hear, Nalini! We're thrilled you and your wife had such a wonderful experience during your four-night stay with us. Providing a clean and comfortable room is always our priority, and we're delighted that it contributed to your enjoyment. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. We look forward to welcoming you back for another great experience!

10/10 Excellent

Craig, Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Rosel on 8 Apr 2024
Thank you.

10/10 Excellent

Stephen, Oro Medonte

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rosel on 8 Apr 2024
Thank u:)

8/10 Good

Jason

Room was decent and as expeceted
Stayed 1 night in Mar 2024
Response from Jenil Bhakta - Onsite Operations Manager on 7 Apr 2024
Thank you, Jason, for taking the time to share your feedback with us. We're glad to hear that the room met your expectations and was decent during your stay. If there are any areas where we can improve and elevate your experience to a 5-star level next time, please feel free to let us know. We're always striving to provide the best possible experience for our guests.We hope to have the opportunity to welcome you back again soon.Warm regards,Jenil

10/10 Excellent

russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spaciousness, well appointed
Stayed 1 night in Mar 2024
Response from Rosel on 5 Apr 2024
Thank you :)

8/10 Good

Jeffrey, Conshohocken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night ahead of a flight out of Auckland the next morning. Room setup was odd. Some people seemed like they were living here. Didn’t feel great about the location, seemed a little sketchy. Would not stay here again.
Stayed 1 night in Mar 2024
Response from Jenil Bhakta - Onsite Operations Manager on 4 Apr 2024
Dear Jeffrey,Thank you for choosing to stay with us before your flight out of Auckland. We appreciate your feedback regarding your recent experience. We're sorry to hear that you found the room setup to be odd and that the location didn't meet your expectations. We strive to provide a comfortable and welcoming environment for all our guests. If you ever decide to give us another chance, please let us know, and we'll do our best to ensure your next stay is more enjoyable.Many thanks,Jenil BhaktaOnsite Operations Manager

10/10 Excellent

Jodine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convienent place to stay, great room, comfortable bed, good buffet breakfast. If you love planes you get a great view. Very quiet.
Stayed 1 night in Mar 2024
Response from Jenil Bhakta - Onsite Operations Manager on 29 Mar 2024
Dear Jodine,Thank you for taking the time to share your experience with us on Expedia! We're thrilled to hear that you had a great stay and that you found our hotel to be convenient.It's wonderful to know that you enjoyed your room, especially the comfortable bed. We're also delighted that you liked our buffet breakfast; it's always great to start the day with a satisfying meal.We're glad to hear that you appreciated the view, especially if you're a plane enthusiast. We aim to provide a peaceful environment for all our guests, and we're pleased that you found it very quiet.Should your travels bring you back to the area, we'd be honored to host you again for another excellent stay.Many thanks,Jenil

10/10 Excellent

Michael, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, would stay there again
Stayed 1 night in Mar 2024
Response from Jenil Bhakta - Onsite Operations Manager on 26 Mar 2024
Dear Michael,Thank you for choosing to stay at Ramada Manukau and for taking the time to leave us a review on Expedia. We are thrilled to hear that you had a very nice experience with us and that you would consider staying with us again. If there is anything specific you enjoyed about your stay or any feedback you would like to share, please feel free to let us know. We are always looking for ways to enhance our guests' experience.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Many thanks,Jenil

10/10 Excellent

Nicholas, Eltham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rosel on 27 Mar 2024
Thank you:)

8/10 Good

Victoria

Great stay lovely room and nice staff in the cafe..
Stayed 1 night in Mar 2024
Response from Jenil Bhakta - Onsite Operations Manager on 25 Mar 2024
Thank you so much, Victoria, for your positive review! We're thrilled to hear that you had a great stay and enjoyed our lovely room. Our staff works hard to provide excellent service, and it's wonderful to know that you found them to be nice and accommodating, especially in the cafe. We hope to welcome you back for another enjoyable experience in the near future!

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service
Great stay for an overnighter between trips.
Stayed 1 night in Mar 2024
Response from Jenil Bhakta - Onsite Operations Manager on 19 Mar 2024
Thank you for sharing your feedback, Theresa.We're delighted to hear that you had a great stay with us during your overnight trip. Providing a comfortable and enjoyable experience for our guests is our top priority.If you have any further comments or if there's anything else we can assist you with, please feel free to reach out to us.We appreciate you choosing to stay with us and look forward to welcoming you back for another pleasant stay.Warm regards,Jenil BhaktaOnsite Operations Manager

8/10 Good

Joanne, Riverview

Liked: Cleanliness, staff & service, amenities
The staff is exceptionally friendly & willing to help if you need it. Very courteous staff. Hotel is clean, but rugs need to be changes. Free buffet, first day was passable, second day buffet much better. For what you pay it is very good. Front desk Moe very helpful & knowledgeable. Women at my checkout took my bags out & exceptional as well. On March 18 2024 in the am.
Stayed 2 nights in Mar 2024
Response from Jenil Bhakta - Onsite Operations Manager on 18 Mar 2024
Thank you for sharing your review, Joanne. We appreciate your feedback and are delighted to hear that you found our staff exceptionally friendly and willing to assist. Providing excellent customer service is a top priority for us, and we are thrilled to know that you found our team courteous and helpful.Your comments regarding the cleanliness of the hotel and the improvement in the buffet are duly noted. We continuously strive to enhance our facilities and services to meet and exceed our guests' expectations.We will address your feedback about the rugs promptly to ensure a more comfortable and pleasant stay for our future guests.We are glad to hear that Moe at the front desk provided you with helpful and knowledgeable assistance, and we will ensure that your compliments are passed on to him. Your recognition of the exceptional service provided by our staff during your checkout is greatly appreciated.Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Ravi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a night. Stay was pleasant. Washer dryer in the room was useful. But dryer exhaust comes right inside, with all the lint. That was no fun. Next day, I saw the same situation in another new Wyndham property I stayed. Just FYI.
Stayed 1 night in Mar 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Ravi,Thank you for sharing your feedback with us. We're glad to hear that your stay with us was pleasant and that you found the washer/dryer in the room useful.We apologize for any inconvenience caused by the dryer exhaust bringing lint into the room. Your feedback is valuable to us, and we will address this issue with our maintenance team to ensure it is rectified promptly.We appreciate you bringing this matter to our attention and for sharing your experience with another Wyndham property. Please rest assured that we take guest feedback seriously, and we will use it to improve our services and facilities.We hope to have the opportunity to welcome you back to Ramada Suites by Wyndham Manukau in the future for an even better experience.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Washer/dryer/heated towel rack ✓ Restaurants nearby Free parking
Stayed 2 nights in Mar 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Sandra,Thank you for sharing your positive feedback with us! We're thrilled to hear that you had a great experience during your stay.It's fantastic to know that you found the washer/dryer and heated towel rack amenities convenient and that you appreciated the nearby restaurants and free parking options.We hope to have the pleasure of welcoming you back to Ramada Suites by Wyndham Manukau in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)

4/10 Poor

Bertram

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
Checked in on Friday and they did not provide room service until Sunday at 5.00 pm. Breakfast included but you have to pay for coffee. Deluxe rooms are very small. No hangers, no drawers to put your clothes. Live off your suitcase.
Stayed 3 nights in Mar 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Bertram,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and disappointment you experienced during your stay.It's concerning to hear about the delay in room service and the issues with the amenities provided in your room. Your comments have been forwarded to our management team, and we will address these issues with urgency to ensure they are rectified promptly.Regarding breakfast, we apologize for any confusion regarding the coffee charges. We will review our policies to ensure better communication with our guests about any additional charges.We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back to Ramada Suites by Wyndham Manukau in the future for a more enjoyable experience.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located handy to motorways and airport. Breakfast is a nice touch. Hotel amenities are great. Sadly I found various food scraps under the bed from prior guests.
Stayed 2 nights in Mar 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Jeff,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel conveniently located and that you enjoyed the breakfast and amenities during your stay.We apologize for the inconvenience caused by the food scraps found under the bed from prior guests. Please rest assured that we take cleanliness and hygiene very seriously, and we will address this issue promptly with our housekeeping team to ensure it doesn't happen again in the future.Your feedback is valuable to us as we continuously strive to improve our services and facilities. We appreciate your understanding, and we hope to have the opportunity to welcome you back to Ramada Suites by Wyndham Manukau for a more enjoyable experience in the future.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Visitacion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was good, barista coffee great, staff were friendly. Missing TV remote control but that was offset by the late checkout. Thanks for a great stay Ramada.
Stayed 1 night in Mar 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Visitacion,Thank you for sharing your positive feedback with us! We're delighted to hear that you had a great experience during your stay.We're glad you enjoyed the buffet breakfast and the great barista coffee, and we appreciate your kind words about our friendly staff. Your satisfaction is our priority, and we're pleased that we could make your stay enjoyable.We apologize for the missing TV remote control but are happy that the late checkout offset this inconvenience. We will address the remote control issue to ensure it doesn't happen again in the future.Thank you for choosing Ramada Suites by Wyndham Manukau, and we look forward to welcoming you back for another great stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Alma Flor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were accomodating. And the property is clean and safe.
Stayed 1 night in Mar 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Alma Flor,Thank you for sharing your positive feedback with us! We're delighted to hear that you had a great experience during your stay.It's wonderful to hear that you found our staff accommodating and that you felt the property was clean and safe. Providing a welcoming and secure environment for our guests is our top priority, and we're pleased that we could meet your expectations in this regard.We appreciate your kind words and hope to have the pleasure of welcoming you back to Ramada Suites by Wyndham Manukau in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable costs compared to City Centre hotels!
Stayed 3 nights in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Steve,Thank you for sharing your positive feedback with us! We're thrilled to hear that you found our hotel to offer very reasonable costs compared to hotels in the city center.Providing affordable accommodation options for our guests is important to us, and we're delighted that you found our rates to be competitive.We appreciate your kind words and hope to have the pleasure of welcoming you back to Ramada Suites by Wyndham Manukau in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)

8/10 Good

Christine, Paris

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Since there's no specific feedback provided in Christine's review, here's a general response:Dear Christine,Thank you for taking the time to share your feedback with us. We appreciate your rating and hope you had a pleasant stay at our hotel.If there are any specific aspects of your stay that you would like to address or if there's anything we can assist you with, please don't hesitate to let us know. Your satisfaction is our top priority, and we're always here to help make your experience even better.We look forward to welcoming you back to Ramada Suites by Wyndham Manukau in the future.Warm regards,Ramada Suites by Wyndham Manukau :)

8/10 Good

Ramesh

Travelled with partner
Enough for a one day stop over as we were passing through Auckland but wouldn’t pick this for a longer stay - tiny rooms, no transportation (shuttle doesn’t run on weekends?), and limited dining options in cafeteria on site.
Stayed 1 night in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Ramesh,Thank you for sharing your feedback with us. We're glad to hear that our hotel served as a suitable stopover for your journey through Auckland.We apologize if the room size did not meet your expectations and if you experienced limitations with our transportation options and dining offerings during your stay. Your comments are valuable to us as we strive to improve our services and facilities.Regarding transportation, we apologize for any inconvenience caused by the shuttle not running on weekends. We will review our transportation options to ensure better availability for our guests.As for dining options, we will take your feedback into consideration as we assess ways to enhance our on-site cafeteria offerings to better meet the needs of our guests.We hope to have the opportunity to welcome you back to Ramada Suites by Wyndham Manukau in the future and provide you with an improved experience.Warm regards,Ramada Suites by Wyndham Manukau :)

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jenil Bhakta - Onsite Operations Manager on 21 Mar 2024
Dear Steven,Thank you for taking the time to share your feedback on Expedia. We are pleased to hear that you had an enjoyable stay with us.If there are any specific areas where you feel we could improve and earn that extra star for your next visit, please feel free to let us know. Your feedback is invaluable to us as we strive to provide the best possible experience for all our guests.We look forward to welcoming you back to Ramada Suites by Wyndham Manukau, Auckland in the future.Warm regards,Jenil BhaktaOnsite Operations ManagerRamada Suites by Wyndham Manukau, Auckland

10/10 Excellent

manor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and very convenient to get to places.
Stayed 1 night in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Manor,Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed our convenient location and that it made it easy for you to get to places during your stay.Providing our guests with a convenient and comfortable experience is our top priority, and we're delighted that we could meet your expectations.We look forward to welcoming you back to Ramada Suites by Wyndham Manukau in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities
They should include breakfast with the room rate and include coffee or tea with breakfast
Stayed 3 nights in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Rishi,Thank you for sharing your feedback with us. We're pleased to hear that you had a positive experience during your stay.We appreciate your suggestion regarding breakfast inclusion with the room rate and complimentary coffee or tea with breakfast. Guest feedback is essential to us as we continuously strive to improve our services and offerings.We will certainly take your suggestion into consideration as we review our amenities and offerings. Your satisfaction is important to us, and we aim to provide the best possible experience for our guests.We hope to have the pleasure of welcoming you back to Ramada Suites by Wyndham Manukau in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

mitzu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at reception was so nice and helped us out with a taxi very early in the morning
Stayed 1 night in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Mitzu,Thank you for sharing your excellent review! We're delighted to hear that you had a positive experience with our reception staff and that they were able to assist you with arranging a taxi early in the morning.Providing exceptional service to our guests is our priority, and we're glad that our team could contribute to making your stay enjoyable.We look forward to welcoming you back to Ramada Suites by Wyndham Manukau in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Simeon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a little out of the way, but did overlook the new watersports park. The hotel, room, and facilities were amazing, we were very impressed with our stay and will be back when we are next visiting Auckland.
Stayed 1 night in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Simeon,Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had an amazing experience during your stay with us.It's great to know that you enjoyed the view of the new watersports park and that you were impressed with our hotel, room, and facilities. Your satisfaction is our top priority, and we're delighted that we could contribute to making your visit to Auckland memorable.We can't wait to welcome you back to Ramada Suites by Wyndham Manukau on your next trip to the area. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Aslam, Richardson

Stayed 3 nights in Feb 2024
Response from Jenil Bhakta - Onsite Operations Manager on 21 Mar 2024
Dear Aslam,Thank you for taking the time to share your positive feedback on Expedia. We are thrilled to hear that you had a wonderful experience during your stay with us. If you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back to Ramada Suites by Wyndham Manukau, Auckland in the future.Warm regards,Jenil BhaktaOnsite Operations ManagerRamada Suites by Wyndham Manukau, Auckland

8/10 Good

Karl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again
Stayed 1 night in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Karl,Thank you for sharing your feedback with us. We're pleased to hear that you had a positive experience during your stay and that you're considering staying with us again in the future.Your satisfaction is important to us, and we're committed to providing you with an even better experience next time. If there are any specific areas where you feel we can improve to earn that extra star from you, please feel free to let us know.We look forward to welcoming you back to Ramada Suites by Wyndham Manukau for another enjoyable stay.Warm regards,Ramada Suites by Wyndham Manukau :)

4/10 Poor

Bev

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Go somewhere else.
Very small rooms. Not enough room to open a suitcase except on the bed. Only nice thing was the towel warming racks. Refrigerator did not work. Staff was not friendly. My least favorite hotel of our trip.
Stayed 1 night in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Bev,Thank you for sharing your feedback with us. We're disappointed to hear that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience you encountered during your stay.We regret that the size of the room did not meet your needs and that you experienced difficulties with the refrigerator. Your comments about the friendliness of our staff are concerning, as providing excellent service is a top priority for us.We would like to assure you that your feedback has been taken seriously, and we will address the issues you've raised with our team to ensure that they are rectified for future guests.We understand your disappointment, and we apologize for falling short of providing you with a satisfactory experience. We hope to have the opportunity to welcome you back in the future and regain your trust.Warm regards,Ramada Suites by Wyndham Manukau :)

6/10 Okay

Jun

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Pros: Near airport, free parking, clean room, decent sound isolation. Cons: Small and basic room for a four-star hotel. Faulty TV remote. Slow check-in. Location: Only good for airport departure. Fine for one night, not for longer stays.
Stayed 1 night in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Jun,Thank you for sharing your feedback with us. We appreciate your comments and are glad to hear that you found our hotel conveniently located near the airport, appreciated the free parking, and found the room to be clean with decent sound isolation.We apologize for any inconvenience caused by the size and basic amenities of the room, as well as the faulty TV remote. We understand the importance of a smooth check-in process and regret any delays you experienced.Please note that we offer various room types with different sizes and amenities to cater to our guests' preferences. We encourage you to explore our other room options, which are larger and offer additional facilities for a more comfortable stay.Your feedback is valuable to us, and we will use it to improve our services and facilities for future guests. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Gert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice place, good breakfast
Stayed 1 night in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Gert,Thank you for sharing your positive feedback with us! We're delighted to hear that you enjoyed your stay and found our hotel to be a nice place.We're glad to know that you enjoyed the breakfast during your visit. Your satisfaction is important to us, and we're committed to providing you with an exceptional experience every time you stay with us.We look forward to welcoming you back to Ramada Suites by Wyndham Manukau in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Ramada Suites by Wyndham Manukau :)

4/10 Poor

HELEN, CALGARY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all room carpet has a large red stain I think from red wine. Pot and pan are in such bad shape pot terribly scratched. Shower and shampoo almost ran out. Positive sides offered one free bottle drinks from restaurant and free parking. I had higher expectations on Ramada but not anymore. I already tried Ramada in Queenstown and was only slightly better.
Stayed 3 nights in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Helen,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. Your experience does not reflect the high standards we aim to provide to our guests, and we regret any inconvenience this may have caused you.We have addressed your concerns with our housekeeping and maintenance teams to ensure that similar issues are prevented in the future. Additionally, we appreciate your feedback about the amenities in the room, and we will take steps to ensure that they are adequately replenished for our guests' convenience.We're glad to hear that you appreciated the complimentary bottle of drinks from our restaurant and the free parking. However, we understand your disappointment, and we apologize for not meeting your expectations.We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience that aligns with the standards you expect from Ramada.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Manor

Travelled with partner
Liked: Amenities
Quiet place. Walking distance to dining options. Close proximity to my family and friends. Enjoyed the mornig breakfast buffets. Freindly and helpful staff.
Stayed 6 nights in Jan 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Manor,Thank you for sharing your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay with us.It's great to know that you found our location convenient for accessing dining options and being close to your family and friends. We're also pleased that you enjoyed our morning breakfast buffets and that our staff provided you with friendly and helpful service.Your feedback means a lot to us, and we're delighted that we could contribute to making your stay enjoyable. If there's anything else we can do to make your future stays even more pleasant, please don't hesitate to let us know.We look forward to welcoming you back to Ramada Suites by Wyndham Manukau for another fantastic experience.Warm regards,Ramada Suites by Wyndham Manukau :)

8/10 Good

Briony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quick stopover for us and it worked perfectly. We had supper at lone star which is just next door as the hotel restaurant had closed by 2030. We had a nice breakfast (mushrooms and poached eggs) and took a walk to the botanic gardens (about 25mins on foot) which were beautiful! Hotel room was well equipped and nicely kept.
Stayed 1 night in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Briony,Thank you for sharing your feedback with us. We're delighted to hear that your quick stopover with us worked out perfectly and that you enjoyed your time here.It's wonderful to know that you found the nearby dining options convenient and that you were able to enjoy a nice breakfast as well as explore the beautiful botanic gardens during your stay.We appreciate your kind words about our well-equipped and nicely kept hotel room. Your satisfaction is important to us, and we're glad we could provide you with a comfortable experience.We hope to have the pleasure of welcoming you back to Ramada Suites by Wyndham Manukau in the future for another enjoyable stay.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

REXELLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
staff member checked me in for one night when i had prepaid for two nights. it was embarrassing using key card in lift on second day and it declined.
Stayed 2 nights in Feb 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Rexelle,Thank you for sharing your feedback with us. We're delighted to hear that you had a positive experience overall during your stay.We apologize for the inconvenience you encountered with the check-in process and the issue with your key card. Your satisfaction is important to us, and we regret any embarrassment this may have caused you.Rest assured, we will review our check-in procedures with our staff to prevent such occurrences in the future. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.We appreciate your understanding and hope to have the opportunity to welcome you back to Ramada Suites by Wyndham Manukau for another excellent stay.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

hamish

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 6 nights in Jan 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Hamish,Thank you for taking the time to leave us a perfect rating! We are thrilled to hear that you had such a fantastic experience during your stay with us.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Ramada Suites by Wyndham Manukau for another excellent stay in the future!Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Anonymous,Thank you for taking the time to leave us a perfect rating! We are thrilled to hear that you had such a fantastic experience during your stay with us.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Ramada Suites by Wyndham Manukau for another excellent stay in the future!Warm regards,Ramada Suites by Wyndham Manukau :)

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent stay
Stayed 2 nights in Jan 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Christian,Thank you for sharing your feedback with us. We're glad to hear that you had a decent stay with us.Your satisfaction is important to us, and we're constantly striving to improve our services. If there are any specific areas where you feel we can enhance your experience and earn that extra star from you in the future, please feel free to let us know.We hope to have the opportunity to welcome you back to Ramada Suites by Wyndham Manukau for an even better stay.Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manukau Best hotel
Great hotel, perfect location Friendly staff
Stayed 1 night in Jan 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Anonymous,Thank you for your fantastic review! We're thrilled to hear that you had such a wonderful experience at our hotel and that you found our location to be perfect for your needs. It's always a pleasure to receive positive feedback about our staff, and we're delighted to know that they contributed to making your stay enjoyable.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Manukau's best hotel in the future!Warm regards,Ramada Suites by Wyndham Manukau :)

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect and even had a washer dryer combo so we were to do wash so we didn’t have dirty clothes to travel home with. It’s also located about 11 mins from the airport which makes it much easier to get to than staying downtown Auckland. It was a great stay and we’ll be booking again on our next visit.
Stayed 1 night in Jan 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Aaron,Thank you for sharing your fantastic review! We're thrilled to hear that you had a perfect stay with us and that you found our room amenities, including the washer dryer combo, to be convenient for your needs. It's wonderful to know that our location near the airport was convenient for you, making your travel experience smoother. We're delighted to hear that you had a great stay and that you're considering booking with us again for your next visit to the area.If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Warm regards,Ramada Suites by Wyndham Manukau :)

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Large rooms
Stayed 1 night in Jan 2024
Response from Ramada Suites by Wyndham Manukau Team :) on 16 Mar 2024
Dear Judith,Thank you for sharing your feedback with us. We're pleased to hear that you found our location to be convenient and that you enjoyed the spaciousness of our rooms.We're always striving to provide the best possible experience for our guests, and your input helps us to improve. If there are any specific areas where you feel we can enhance our services or amenities to earn that extra star from you in the future, please feel free to let us know.We hope to have the opportunity to welcome you back to Ramada Suites by Wyndham Manukau for an even better experience.Warm regards,Ramada Suites by Wyndham Manukau :)