Dear Mr. Adam,On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Four Points by Sheraton Le Verdun It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers. Once again, I appreciate you taking the time to share your feedback on Expedia. We hope to welcome you again soon.Regards,

Dear Roua,On behalf of the entire hotel team, I want to thank you for sharing about _your stay at the Four Points by Sheraton Le Verdun It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Four Pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Sara KawasDirector of Rooms

Thank you Karim for your time in reviewing your stay at the Four Points by Sheraton Le Verdun Hope will see you soon

Thank you for your time reviewing your stay at the Four Point by Sheraton Le Verdun.We will be glad to host you again among us in order to rectify our weak point.

Thank you, Mr. Sabe, for your rating. It is a pleasure that you enjoyed your stay among us. Hope will see you soon.

Hi Dima, Thank you for your time reviewing your stay at the Four Points by Sheraton Le VerdunAnd thank you for your beautiful comment which is shared with our Four Pointers to celebrate their success.Regards, Sara Kawas Director of Rooms

Thank You Mr. Ahmet for your rating and hope to see you soon again among us

Dear Mr.Reda,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to preventI hope you choose to stay with us again when your travels bring you back to the are

Dear Ghayda,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,

Dear Mr. Adnan,On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Four Points by Sheraton Le VerdunIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

Hi Mr. Mohd Nabil, Thank you for your time in reviewing your stay at the Four Points by Sheraton Le Verdun.I would love to hear more about the details of the low score given as it is always an opportunity to learn from where we missed up to our standards .If you can send me details on sara.kawas@fourpoints.com I will be glad.Regards,

Dear Ms. Nadine On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Four Points by Sheraton Le Verdun It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback on Expedia. We hope to welcome you again soon. Sincerely,

Dear Mr.Samer, On behalf of the entire hotel team, I want to thank you for sharing about your stay at the Four Points by Sheraton Le Verdun It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback on Expedia We hope to welcome you again soon. Sincerely,

Hi Mr. Zaarouri, Thank you for reporting that matters on property and as a review on HOtels.com We are sorry that we were not up to your expectations. Hopefully will get another chance once your plans send you again to our beloved Beirut Regards,

Dear Mr. Julian, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Hotels.com We hope to welcome you again soon. Sincerely,

Dear Myasser, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Expedia We hope to welcome you again soon. Sincerely,

Dear Ms. Malakeh, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Expedia We hope to welcome you again soon. Sincerely,

Dear Ms.Joan, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Expedia We hope to welcome you again soon. Sincerely,

Dear Ms. Rania, On behalf of the entire hotel team, I want to thank you for sharing about your stat at the Four Points by Sheraton Le Verdun. It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the four pointers as a way of learning from the experiences we delivered. Once again, I appreciate you taking the time to share your feedback and rating on Expedia We hope to welcome you again soon. Sincerely,

Hi Hassan, Thank you for your review and your motivating words, Your comment is well shared with the Four Pointers and with Jana specially in a way to celebrate the good success. Hope will see you soon again among us, Regards,

Hi Abdallah, Thank you for your time in reviewing your stay at the Four Points by Sheraton Le Verdun, Your comment is well shared with the team as a way of celebrating the good service. Regards,

Hi Rouba, Thank you for your time in reviewing your stay at the Four Points by Sheraton Le Verdun, Waiting you when opportunities permit to be in Beirut again. Regards Sara KAWAS Director of Rooms

Thank you Rouba for your time in reviewing your stay at the Four Points by Sheraton Le Verdun. Will be waiting you for a new stay among us. Sara Kawas Director of Rooms

Thank you Zeina for your kind words Hope will see you soon again Regards, Sara Kawas Director of Rooms

Dear Mr.Michel, On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Sara Kawas Director of Rooms

Hi Adam, Thank you for your great comment. Looking forward to host again among us Regards, Sara Kawas Director of Rooms

Dear Anonymous, thank you for taking the time to rate us and if you can tell us more about your stay so we can arrange for your upcoming stay with us. Regards,

Dear Ouday, Thank you for rating us and if you can help us to serve you better in your upcoming stay by telling us more about your stay it would be great. Regards,

Dear Anonymous, thank you for taking the time to share your feedback with us. we're looking forward to welcoming you in the near future. Have a nice Day, Paul Hobeika Front Office Manager

Dear Anonymous, Thank you for taking the time to complete the Expedia Survey. We always appreciate when our guests take the time to share their Feedback with us so we can continue to improve our service. i would like to thank you for your kind words and we're awaiting your next visit. Regards, Paul Hobeika Front Office Manager

Dear Yousef, Thank you for taking the time to complete the Expedia Survey. We always appreciate when our guests take the time to share their scores and feedback with us. we're awaiting your next visit. Regards, Paul Hobeika Front Office Manager

Dear Anonymous, thank you for taking the time to rate us and your comment is valuable for us, I will be happy to address It to the management but the security procedures is for your safety and please accept our apology for any delay waiting your car. I'm looking forward to welcoming you back at the Four Points. Sincerely yours, Paul Hobeika

Dear Roy, thank you for staying with us, it seems that you had a great stay. thank you for your kind words, looking forward to welcoming you back in the near future. Regards, Paul Hobeika Front Office Manager

Dear Anonymous, I would like to thank you for staying at our hotel during your last visit to Beirut and subsequently for having taken the time to complete our on-line guest questionnaire. It appears from your reply that we did not entirely manage to meet your expectations for which I apologize on behalf of the entire team here at the Four Points By Sheraton. We do hope to have an opportunity to welcoming you back in the near future and I invite you to contact me at any time so I can assist in making your stay a memorable one. Sincerly yours, Paul Hobeika Front Office Manager

Dear Trevis, I Would like to thank you for your kind words, looking forward to welcoming you in the near future. Kindest Regards, Paul Hobeika Front Office Manager

Dear Mr. Humberto Greetings from Four Points By Sheraton Hotel , Le Verdun. We received your answers on our online Satisfaction Survey regarding your latest experience with us and we would like to thank you for this feedback and for the wonderful score you bestowed upon us. Your opinion certainly assist us through our continuously process of improvement. According to your survey everything went fine during the time you spent with us. However, you can always have this contact to provide us more of your comments and suggestions if you like. Mr. Humberto , Please let me know when you are planning to come to Beirut again so we can ensure your stay is as memorable as possible. Thank you again for staying with us and hope to meet you in person on your next stay. Warmest Regards, Paul Hobeika Front Office Manager

Dear Mr. Tank, Greetings from Four Points By Sheraton Hotel , Le Verdun. We received your answers on our online Satisfaction Survey regarding your latest experience with us and we would like to thank you for this feedback and for the wonderful score you bestowed upon us. Your opinion certainly assist us through our continuously process of improvement. According to your survey everything went fine during the time you spent with us. However, you can always have this contact to provide us more of your comments and suggestions if you like. Mr. Tank, Please let me know when you are planning to come to Beirut again so we can ensure your stay is as memorable as possible. Thank you again for staying with us and hope to meet you in person on your next stay. Warmest Regards, Paul Hobeika Front Office Manager

Dear Mrs. Randa M, Greetings from Four Points By Sheraton Hotel , Le Verdun. We received your answers on our online Satisfaction Survey regarding your latest experience with us and we would like to thank you for this feedback and for the wonderful score you bestowed upon us. Your opinion certainly assist us through our continuously process of improvement. According to your survey everything went fine during the time you spent with us. However, you can always have this contact to provide us more of your comments and suggestions if you like. Mrs. Randa M, Please let me know when you are planning to come to Beirut again so we can ensure your stay is as memorable as possible. Thank you again for staying with us and hope to meet you in person on your next stay. Warmest Regards, Paul Hobeika Front Office Manager

Dear Mr. Anonymous, Greetings from Four Points By Sheraton Hotel , Le Verdun. We received your answers on our online Satisfaction Survey regarding your latest experience with us and we would like to thank you for this feedback and for the wonderful score you bestowed upon us. Your opinion certainly assist us through our continuously process of improvement. According to your survey everything went fine during the time you spent with us. However, you can always have this contact to provide us more of your comments and suggestions if you like. Mr. Anonymous , Please let me know when you are planning to come to Beirut again so we can ensure your stay is as memorable as possible. Thank you again for staying with us and hope to meet you in person on your next stay. Warmest Regards, Paul Hobeika Front Office Manager

Dear Anonymous, We have noted your comments regarding the windows cleaning of the room you ras well as your other concerns. We also assure you that we will be taking steps to insure such occurrence is not repeated and we thank you again for your feedback. Again I would like to extend my sincere apologies for this unusual incident and hope this bad experience will not deter you from staying with us in the future. Regards, Paul Hobeika Front Office Manager