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Reviews of Basecamp Suites Canmore

3.5 out of 5
Basecamp Suites Canmore
721 10 Street, Canmore, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 316 reviews" "
Rating 8 - Good. 68 out of 316 reviews" "
Rating 6 - Okay. 29 out of 316 reviews" "
Rating 4 - Poor. 6 out of 316 reviews" "
Rating 2 - Terrible. 8 out of 316 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, especially if your in a group and want your own room. It was pretty much in downtown Canmore and whenever I called the lodge they were super accommodating and helped us with our luggage. Super clean and very nice for the price.
Stayed 1 night in May 2024

10/10 Excellent

Eldon

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Ian on 7 May 2024
Thank you so much and see you on your next trip!

8/10 Good

Janter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to stay.
Stayed 2 nights in Apr 2024
Response from Ian on 7 May 2024
Thank you and see you next time!

8/10 Good

Alejandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ian on 7 May 2024
Thank you and see you on your next visit to Canmore!

10/10 Excellent

Adonis

Liked: Cleanliness, property conditions & facilities
Great condo
Stayed 1 night in Apr 2024
Response from Ian on 7 May 2024
Thank you so much and see you on your next trip!

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, cozy suite with all the amenities. I would definitely stay here again!
Stayed 1 night in Apr 2024
Response from Ian on 7 May 2024
Thank you so much and see you on your next trip!

10/10 Excellent

Kirstin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome. Master has bathroom in the room. One other full bathroom for the 2 other bedrooms. Parking and check in was easy. Super clean apartment with really comfortable beds and pillows. Really enjoyed our stay.
Stayed 2 nights in Apr 2024
Response from Ian on 29 Apr 2024
Thank you so much and see you on your next trip!

6/10 Okay

Laurie

Liked: Cleanliness
Parking spot was tight for a full size truck
Stayed 1 night in Apr 2024
Response from Ian on 29 Apr 2024
Thank you for taking time to review us.

10/10 Excellent

James

Stayed 1 night in Apr 2024
Response from Ian on 17 May 2024
Thank you so much and see you on your next trip!

10/10 Excellent

Jason

Stayed 3 nights in Apr 2024
Response from Ian on 15 May 2024
Thank you so much!

10/10 Excellent

Francine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The suite is clean, well-maintained, and charming. The location is close to the town centre, convenient location if you are wanting to explore the town of Canmore. It’s also quiet and very accommodating place. Designated parking but may be a little bit small. Will definitely recommend and come back.
Stayed 1 night in Apr 2024
Response from Ian on 26 Apr 2024
Thank you so much and see you on your next trip!

10/10 Excellent

Paula

Travelled with partner
It was just so cozy and exactly what my boyfriend and I needed for our little getaway! the check in/check out was so simple and hassle free, perfect walking distance to everything! Can’t wait to be back ☺️
Stayed 2 nights in Apr 2024
Response from Ian on 26 Apr 2024
See you on your next vacation! Thank you for the kind words!

6/10 Okay

Amber

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ian on 10 Apr 2024
Thank you! We hope to see you again so we can get that 5*!

10/10 Excellent

claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice place to stay in if youre with friends, not so much fun when youre with parents who snores alot lol jk jk. overall would recommend and stay again:)
Stayed 1 night in Apr 2024
Response from Ian on 8 Apr 2024
Thank you so much and see you on your next trip!

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Easiest check in process! Clean suite, well stocked with everything you need and more. Great price and the rooftop hot tub is amazing! Walking distance to restaurants and the town :) would stay here again!
Stayed 1 night in Apr 2024
Response from Ian on 5 Apr 2024
Thank you so much and see you on your next trip!

10/10 Excellent

Mary Jean

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ian on 2 Apr 2024
Thank you so much!

10/10 Excellent

Krishna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cozy easy to find and park. Clean and just what is required.
Stayed 1 night in Mar 2024
Response from Ian on 29 Mar 2024
Thank you so much and see you on your next trip!

8/10 Good

Kaeleigh

Stayed 2 nights in Mar 2024
Response from Ian on 15 Apr 2024
Thank you!

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Most amazing place to stay in Canmore. We enjoyed the hot tub!!
Stayed 2 nights in Mar 2024
Response from Milo on 26 Mar 2024
Thank you for your kind words! We're thrilled you had an amazing stay and enjoyed the hot tub. We look forward to hosting you again!

8/10 Good

Maria Isabel

Travelled with group
Liked: Cleanliness, amenities
Staffs were responsive and great!
Stayed 1 night in Mar 2024
Response from Ian on 20 Mar 2024
Thank you so much for the kind words!

10/10 Excellent

Sof

Travelled with partner
Beautiful and clean campus
Stayed 1 night in Mar 2024
Response from Ian on 19 Mar 2024
Thank you so much! See you on your next trip!

8/10 Good

MARIA ROSARIO VICTORIA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It would have been better if there was a counter in the bathrooms for our personal toiletires. The sink in the master's bathroom was too small. The kitchen was large and well-equipped. That was good.
Stayed 1 night in Mar 2024
Response from Ian on 18 Mar 2024
Thank you! We could see if improving the storage space is possible, thank you for the idea. See you on your next trip!

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location, very clean and quiet. Nice set up for rooms. Would stay here again!
Stayed 2 nights in Mar 2024
Response from Ian on 18 Mar 2024
Thank you so much and see you on your next trip!

8/10 Good

jeff

Liked: Cleanliness, property conditions & facilities
Micro suite was excellent
Stayed 1 night in Mar 2024
Response from Ian on 18 Mar 2024
Thank you so much!

10/10 Excellent

Rachel

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Ian on 12 Mar 2024
Thank you so much and see you on your next trip!

10/10 Excellent

Alexia

Liked: Cleanliness, amenities, property conditions & facilities
Great property, confortable suite with a couch, separate bedroom, and even a washer-drier
Stayed 1 night in Mar 2024
Response from Ian on 8 Mar 2024
Thank you so much! We hope to see you again soon!

8/10 Good

Katelyn

Stayed 1 night in Mar 2024
Response from Ian on 29 Mar 2024
Thank you!

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location with lots of stuff to do near by.
Stayed 1 night in Feb 2024
Response from Ian on 5 Mar 2024
Thank you so much! See you on your next trip!

10/10 Excellent

Graham

Stayed 1 night in Feb 2024
Response from Ian on 20 Mar 2024
Thank you so much!

2/10 Terrible

Sajosh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ian on 28 Feb 2024
We are sorry to hear about your experience and the bad weather.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ian on 28 Feb 2024
Thank you!

2/10 Terrible

Stephanie, Calgary

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Ian on 26 Feb 2024
We are very sorry about your experience. We always have people available if you want to contact us about what happened.

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at a few different base camp locations in Canmore and I’ve been happy with my experience every time. This location is great and very easily walkable to nearby cafés and even to elevation place if the weather is nice! Check in and checkout is always seamless. Parking is only accessible through the back alley however but great to have a safe spot to park during our stay.
Stayed 1 night in Feb 2024
Response from Ian on 26 Feb 2024
Thank you so much for the kind words! We will be ready for your next trip!

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family really enjoyed our stay at your location. Close to shopping and dining options. Only one issue, was our neighbours above us were heavy footed and we could hear them walking around. Other than that, it was great!!!
Stayed 2 nights in Feb 2024
Response from Ian on 21 Feb 2024
Thank you so much for the kind words! We can set you up on the top floor for your next trip!

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, has a good amount of amenities and was very clean. Modern and updated, having a full kitchen and laundry was very nice. Hotel was super close to downtown and very walkable, we would definitely stay again.
Stayed 1 night in Feb 2024
Response from Milo on 26 Feb 2024
We're glad to hear you enjoyed your stay and appreciated the room's amenities and cleanliness. We look forward to welcoming you again. Thank you for choosing to stay with us!

10/10 Excellent

Emeric

Travelled with family
Liked: Cleanliness, property conditions & facilities
The suite was clean, quiet and well equipped. Easy access to stores as well as to the highway.
Stayed 3 nights in Feb 2024
Response from Kris on 26 Feb 2024
Thank you for your feedback! We're delighted to hear the suite met your needs. Looking forward to your next visit!

10/10 Excellent

Jozee

Stayed 1 night in Feb 2024
Response from Ian on 20 Mar 2024
Thank you so much!

10/10 Excellent

Darryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Communication was easy and clear.
Stayed 2 nights in Feb 2024
Response from Ian on 12 Feb 2024
Thank you so much and see you on your next trip!

10/10 Excellent

Bernadeth

Travelled with family
Liked: Cleanliness, room comfort
Amazing stay!
We stayed in the 3-bedroom ground floor suite. The check in was smooth and we were sent the door code the night before check in. There's 1 free parking in the property right next to the suite. Any additional cars can do paid street parking but we went during off peak and -41°C so they let us park our second car at the Lamphouse Hotel for free which was a 5-minute walk. The location is right in the heart of downtown Canmore so it's perfectly next to groceries and restaurants and shops. The suite itself was very spacious and comfortable. The beds were soft and pillows were firm and soft. The kitchen was fully stocked. The smart tv had Netflix, amazon prime, YouTube, etc. Will definitely stay here again!
Stayed 2 nights in Jan 2024
Response from Ian on 26 Jan 2024
Thank you so much for the detailed and kind review! We are eager to see you on your next trip!

8/10 Good

Luz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is right downtown Canmore which is walkable to different restaurants
Stayed 3 nights in Jan 2024
Response from Ian on 24 Jan 2024
Thank you! Come back and we will get that 5th *!

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Ian on 24 Jan 2024
Thank you so much!

10/10 Excellent

Amisha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ian on 23 Jan 2024
Thank you so much!

10/10 Excellent

Kaila

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very close to shopping and nightlife.
Stayed 1 night in Jan 2024
Response from Ian on 24 Jan 2024
Thank you! Come back during the summer, nightlife is even more interesting!

10/10 Excellent

Philip

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Ian on 23 Jan 2024
Thank you so much!

10/10 Excellent

Loraine

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended place to stay in Canmore.
Stayed 1 night in Jan 2024
Response from Ian on 24 Jan 2024
Thank you so much and see you on your next trip!

10/10 Excellent

Kaelynn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay! Cozy, beautiful, convenient kitchen! 10/10 highly recommend.
Stayed 1 night in Jan 2024
Response from Ian on 19 Jan 2024
Thank you so much and see you on your next trip!

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Ian on 8 Jan 2024
Thank you so much!

10/10 Excellent

Josiely Marry

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Ian on 8 Jan 2024
Thank you so much!

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Good location, comfortable, clean.
It was smaller than the photos show. Parking was too tight for the truck.
Stayed 3 nights in Dec 2023
Response from Ian on 8 Jan 2024
Thank you for the review, maybe on your trip we can offer you to park at our Lamphouse property, a couple minutes walk from Suites, it does have bigger parking spots.

6/10 Okay

James

Travelled with group
Liked: Property conditions & facilities
Great location no onsite staff kinda sucks
Stayed 2 nights in Dec 2023
Response from Ian on 19 Jan 2024
Thank you for taking time to review us! Our staff is 3 minutes away from Suites, we are sorry you did not see us, but we are just a text/call away!