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Reviews of Hotel Shumon

3 out of 5
Hotel Shumon
ul. Foteh Nyozi 34, Dushanbe, Dushanbe

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 35 reviews" "
Rating 8 - Good. 9 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

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Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth it. Very amateur operation with basic breakfast spread, extremely poor temperature control. Lacked hospitality. Clearly run down and poorly managed. Avoid!
Stayed 1 night in Apr 2024

4/10 Poor

Todd

Stayed 6 nights in Feb 2024

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, and the location was great!
Stayed 3 nights in Oct 2023

10/10 Excellent

rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The proximity to some of the major tourist attractions in Dushanbe. The rooms were spacious and many had fantastic views. The breakfast was delicious and offered a wide variety of items.
Stayed 7 nights in Sep 2023

8/10 Good

Kurosh

Liked: Cleanliness, staff & service, property conditions & facilities
Very thing was good
Stayed 6 nights in Sep 2023

10/10 Excellent

Bakhodur

Stayed 2 nights in Sep 2023

6/10 Okay

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall good stay. Good breakfast, nice staff. The room was clean but definitely dated and there was some carpet staining that was a little unpleasant. The bathroom was clean and the water pressure in the shower was incredible. Walkable area.
Stayed 1 night in Sep 2023

10/10 Excellent

MURALI KRISHNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value central hotel
A very enjoyable stay. Good location within walking distance of Rudaki Park and museums Clean room with facilities Nice buffet breakfast Efficient staff who speak English. Was impressed by Ismigul. Zebo was also helpful.
Stayed 2 nights in May 2023

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly ahotel
Quite comforting and enjoyable
Stayed 5 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
good location
Stayed 2 nights in Oct 2022

8/10 Good

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from Hotel Shumon on 30 May 2022
Thank you

10/10 Excellent

Noor Ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Excellent staff, really friendly and they do their best to help. The hotel is very clean and rooms are big. Nice restaurant with espresso machine perfect for coffee lovers. Central location almost everything you need is nearby,
Stayed 9 nights in Oct 2021
Response from Hotel Shumon on 13 Oct 2021
We are so glad that you liked everything Best Regards Hotel Shumon.

10/10 Excellent

Gina Surrehue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Nice hotel, clean and comfortable, very central, great breakfast.
Stayed 2 nights in Sep 2021
Response from Hotel Shumon on 9 Oct 2021
We are very glad, that you liked our hotel!

6/10 Okay

Verified traveller

Stayed 4 nights in Oct 2019
Response from Firuza on 23 Oct 2019
Thank you for your feedback. We will definitely check and eliminate all the shortcomings of our work so that on the next visit you don’t feel any inconvenience. We will be glad and grateful if next time you stay with us.

6/10 Okay

Viktor

Disliked: Staff & service
Stayed 7 nights in May 2019
Response from Zaid on 26 Jun 2019
thanks for you comment about our hotel. We will do our best we will wait for you in our hotel.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Shumon on 3 May 2019
Thank you for such a good review to our hotel. We will certainly be waiting for you and will be very happy for your next visit to our hotel.

2/10 Terrible

Ian

Left at the airport
Offers an airport transfer but the manager overslept and left me at the airport. 24 hour book in was also declined. Cooked breakfast very spase.
Stayed 7 nights in Aug 2018
Response from Zaid on 26 Jun 2019
Sorry for not being in time at the airport we are will try to be in time.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aimed at business but good for tourists
Hotel Shumon is new. Staff are very friendly. Location is great for tourists or business. Big rooms and great views. Still a few small issues to iron out but we had a good stay.
Stayed 3 nights in Jul 2018
Response from 5553366 on 5 Aug 2018
We are glad that you liked our hotel and if something has gone wrong we are so sorry. And we shall wait you for the next time.

6/10 Okay

syed, uae

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Need little improvements
The property is managed by very friendly staff. Front desk girl Efim and all the restaurant staff but room lack basic amenities such as kettle and glass. Pillows are the worst I have seen in a hotel in my 30 years of travel. Overall hotel is good acordining to the availability in the area.
Stayed 1 night in Apr 2018
Response from 5553366 on 22 Jul 2018
Thank you for your feedback. We will try and always wait for you.

10/10 Excellent

Burç

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable, good location
Stayed 2 nights in Aug 2023

8/10 Good

Max

Liked: Staff & service
Good hotel with well preserved Soviet charm.
Stayed 2 nights in Nov 2022

8/10 Good

NaiChuan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
I stayed at the hotel for 1 night. The staffs are friendly and helpful. She prepared our breakfast box for early check out. The location is in the center of Dushanbe. It’s located on the top floors of a business building. The beds are super comfortable! Bath room is big. The only problem is the heater is fixed so the temperature at rooms are too high and air is too dry. The classic designed hotel is good furbished and clean. Recommended for everyone!
Stayed 1 night in Nov 2021
Response from Hotel Shumon on 9 Dec 2021
Thank you for your feedback, we are very glad that you liked it very much.

10/10 Excellent

Nikolay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from Hotel Shumon on 29 Nov 2021
Спасибо за ваш отзыв.

4/10 Poor

sangho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Firuza on 29 Oct 2019
Thank you for your feedback. We will definitely check and eliminate all the shortcomings of our work so that on the next visit you don't feel any inconvenience. We will be glad and grateful if next time you stay with us/

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over-priced and over-rated
My room was cleanish but small. My bed was very soft and uncomfortable. I found this place over-priced and over-rated, never need to go there again and never suggest to any of my friends.
Stayed 1 night in Sep 2019
Response from Firuza on 14 Sept 2019
Among all our rooms, which accrues 40 rooms, this is the only single room, the price of which is the lowest among other rooms and it’s only 49,5$. You could choose another room, for example, a double room with a double bed with accommodation of one person with more comfort. But this single room with one single bed is entirely your choice.

8/10 Good

Hans J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kjempeservice
Hyggelig hotell med bra beliggenhet. Det var to unge menn i resepsjonen som var veldig service minded. Det trekker veldig opp. Hyggelig opphold.
Stayed 1 night in Jul 2019
Response from Hotel Shumon on 8 Sept 2019
Thank you for your review. We are waiting for you again to our hotel.

10/10 Excellent

Inga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Комфортный, спокойный, тихий отель. Всё на европейском уровне. Доброжелательный, отзывчивый персонал. Завтрак разнообразный и вкусный
Stayed 2 nights in Apr 2019
Response from Фируза on 13 Jun 2019
Благодарим вас за столь хороший отзыв в адрес нашей гостиницы. Будем очень рады вашему следующему визиту в нашу гостиницу.

10/10 Excellent

ChunBae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019
Response from Hotel Shumon on 11 Feb 2019
Hotel Shumon территория покоя и комфорта в центре столицы! Посетите и вы не пожалейте!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Big and spacious rooms. Clean and fresh. Nice location. Decent breakfast.
Stayed 4 nights in Oct 2018
Response from 5553366 on 3 Nov 2018
Thank you very much for review.We continue be better for you.

10/10 Excellent

EDUARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Новый отель в самом центре по разумной цене
Новый отель в самом центре - из окна вид на флагшток и прекрасный парк. Номер большой, чистый. В номере есть чайник, сейф, большой телевизор, письменный стол. Завтрак по меню (5 вариантов). WiFi - с ним постоянно были проблемы - то он есть (очень медленный), то его нет. Настройка подключения устройств (ноутбук, телефон) происходила на ресепшене, пришлось обращаться туда несколько раз, т.к. интернет периодически пропадал.
Stayed 3 nights in Sep 2018
Response from shumon on 1 Nov 2018
Здравствуйте. Спасибо за оставленный отзыв. Завтрак уже у нас "шведский стол",по поводу интернета мы проблему решили. Уже работает хорошо.

8/10 Good

Daniel Dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine hotel in the center of the city
Staff spoke English quite well. The hotel had a central location. The room was large and clean. We had only one issue. The TV channel that would show a World Cup soccer game was not available in the room so we had to watch it in the restaurant. Two staff members told us that they would keep the doors to the restaurant open after closing time. However, when we arrived ten minutes before closing time, the restaurant was already closed and locked. It's important to keep promises to guests. It is noteworthy that the staff did solve the situation, albeit 20 minutes into the game. Nevertheless, I would recommend this hotel because there were no other issues and service level was good overall.
Stayed 3 nights in Jul 2018
Response from 5553366 on 20 Jul 2018
Thank you for your feedback. We will try and always wait for you.