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Reviews of Howard Johnson by Wyndham Edson

3 out of 5

Reviews

6.6
Rating 10 - Excellent. 3 out of 23 reviews" "
Rating 8 - Good. 10 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 6 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pardeep

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for good price
Stayed 1 night in Mar 2024
Response from Vic on 21 Apr 2024
Hi Pardeep,Thank you for giving us a high rating and a great comment. We appreciate you choosing our property.Have a great day.Vic

8/10 Good

William

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful as well as being quick to respond to my questions and requests.
Stayed 1 night in Mar 2024
Response from Vic on 24 Mar 2024
Hi William,Thank you for the high rating you've given our property. We are happy to know that you were satisfied by how our staff responded to your requests. Here are Howard Johnson, we always try our best to serve our valued guest, such as yourself, better each time.Thank you for staying with us and we hope that we can serve you again.Victan Esteban

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Vic on 21 Apr 2024
Hi Cory,Thank you for staying with us. We appreciate you leaving us a high rating.Thanks again and have a great day.Vic

6/10 Okay

Vanessa

Travelled with partner
Liked: Staff & service
Convenient and affordable for an unplanned overnight stay.
Stayed 1 night in Feb 2024
Response from Vic on 15 Mar 2024
Hi Vanessa,Thank you for your positive comment. Here at Howard Johnson, we are striving to improve/upgrade our facility to serve valued guests, such as yourself, better.Thank you for staying with us.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay clean rooms stayed here a couple times now and always been good
Stayed 1 night in Feb 2024
Response from Vic on 25 Feb 2024
Hi Michael,Thank you for staying with us again. We are also happy to hear that you had a comfortable stay. We have plans to make some changes in the coming months to ensure that you will have a better stay with us the next time.Again, thank you and have a wonderful week ahead.Victan EstebanGeneral ManagerHoward Johnson by Wyndham Edson

8/10 Good

Cheryl ann

Stayed 3 nights in Jan 2024
Response from Vic on 25 Feb 2024
Hi Cheryl Ann,Good day.We at Howard Johnson by Wyndham Edson would like to thank you for giving us a good rating. We try our best to ensure that our customer have a comfortable stay at our property.Again, we thank you for staying with us.Victan EstebanGeneral ManagerHoward Johnson by Wyndham Edson

4/10 Poor

Dahlia

Stayed 1 night in Nov 2023
Response from Victan Esteban on 27 Dec 2023
Hi Dahlia,We apologize for any inconvenience you've experienced on your recent stay at our property. We value your feedback and we will use it to further improve our property for us to serve you better on your future stay at our property.Thank you for your understanding.

2/10 Terrible

Sheena

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Vic on 14 Nov 2023
Hi Sheena,We apologize for any inconvenience you've experienced on your last stay with us. We value your feedback and know that we are doing some property improvements to ensure customers' comfort and satisfaction.Thank you for your understanding.

8/10 Good

Patrick

Business traveller
Liked: Staff & service
Comfortable but basic budget motel accomodation. Great for $ concious travelers. No problems or issues with the suite. Clean and tidy room with a comfortable and well made bed.
Stayed 1 night in Oct 2023
Response from Vic on 27 Oct 2023
Dear Patrick,We are happy to know that you had a comfortable stay at our motel. We value your feedback. We are also doing some renovations so we hope that your next stay will be a lot better than the last one.Thank you and have a great day.Victan EstebanGeneral Manager, Howard Johnson by Wyndham Edson

4/10 Poor

Tom

Disliked: Property conditions & facilities
Beds are needing to be replaced
Stayed 1 night in Oct 2023
Response from Vic on 22 Oct 2023
Hi Tom.We value your feedback and we apologize for any inconvenience you've experienced on your last stay with us.We are committed to ensuring our guest's satisfaction and do know that we are improving our property' condition, both outside and inside. We hope that your next stay will be a lot more better compared to the last.Thank you for your understanding.

4/10 Poor

Todd

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not a good stay. Do not recommend
Stayed 2 nights in Oct 2023
Response from Vic on 9 Oct 2023
We value your feedback and we apologize for any inconvenience during your stay. We are doing some renovations soon and we hope that your next stay will be a better one.

4/10 Poor

Inder

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont like it
Stayed 1 night in Oct 2023
Response from Victan Esteban on 3 Oct 2023
We value your feedback and we will use it to further improve to ensure guests satisfaction.We are in the process of doing some renovations in the coming months and years to be at a level where guests will be satisfied and happy with their stay at our Motel.In addition, we apologize for any inconvenience you've experienced at out property. We thank you for you understanding as well.

8/10 Good

vernon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Property was good value for money, but not high end. A/C was very loud, and bath was small. Staff was friendly and I enjoyed the provided breakfast.
Stayed 1 night in Sep 2023

8/10 Good

Kaushikkumar

Stayed 1 night in Sep 2023

10/10 Excellent

Yaping

Stayed 1 night in Sep 2023

4/10 Poor

Sheena

Stayed 1 night in Sep 2023

6/10 Okay

Heidi

Liked: Cleanliness, staff & service, room comfort
Fine for a night's stay
Fine for a one night stay, the hotel is currently transitioning to be a Howard Johnson and looks like some much needed TLC is being started. The breakfast offered was very basic, coffee, toast & cereal but there is a Tim Horton's right across the street. The staff was very friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

Dwight

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Large clean rooms and good beds.
Stayed 5 nights in Aug 2023

8/10 Good

Karyl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed. Appears newly renovated inside and painters were working on the outside while we were there. Surprisingly quiet given how close to highway it is situated. Very good value for the cost.
Stayed 1 night in Aug 2023
Response from Vic on 11 Aug 2023
Hi Karyl. We value your feedback. We are doing some renovations to further improve our property and assure guest satisfaction whenever they choose to stay with us. Thank you and we are happy that you've enjoyed your stay.

8/10 Good

Sunsan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2023
Response from Vic on 10 Aug 2023
Thank you for staying with us. We are committed to great customer experience and renovations are starting soon.

4/10 Poor

david

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
would not stay again poorly maintained run down falling apart
Stayed 1 night in Aug 2023
Response from Vic on 10 Aug 2023
We apologize for any inconvenience you've experienced in your stay at our motel. Please know that we are transitioning to Howard Johnson and that renovations are starting soon.

2/10 Terrible

Mohammad

Stayed 4 nights in Jun 2023
Response from V on 31 Jul 2023
Hi Mohammad,The whole town got evacuated on June 10-16, 2023 so nobody was in the office to actually respond to phone calls nor emails.Our apologies.

8/10 Good

Andreas Robert

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Preis- Leistung ist Top, wenn einem egal ist, dass einige Stellen abgenützt und Reparatur bedürftig sind. Wir waren in den letzten drei Wochen in einigen Hotels und Motels und wissen wo von wir sprechen.
Stayed 1 night in Aug 2023
Response from Vic on 10 Aug 2023
Thank you for staying with us. Renovations are starting soon as we are transitioning to Howard Johnson in the coming months.