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Hotel was nice and clean. Bathroom had enough towels. Shower was hot and easy for tall person to use. Breakfast was good. Beds nice and comfy. Could use more room in breakfast area,instead of all the other sitting areas:))
Staff tried getting in our room 2hrs before checkout.
Wouldn’t help with a dead car battery unless they recieved compensation.
Found a Good Samaritan from neighboring hotel.
Thanks for nothing Holiday inn express
New and clean property. Lots of meeting spaces in property. Close and convenient to shopping, restaurants and highways. Floors were a bit creaky - perhaps due to new construction.
Looking for a clean and friendly hotel in Elkhart?
This was the most clean Holiday Inn I have stayed at. I would definitely return. Only complaint would be that the pool towels were not replaced from the previous night when a lot of kids used what they had.
Certainly not an 8 out of 10. The room was not as clean as it could have been- the walls were dirty and the bathtub had mildew in it, the bathmat in the shower too. The staff were exceptional and very friendly.
It was great. I did however spill some water on the carpet. I used a white towel to sop it up and that's when I realized how dirty the carpet was. The towel was very dirty from sopping up the water
They opened breakfast early for us due to an early swim meet. Breakfast was supposed to start at 6:30am but we had to leave the hotel around 6:30 so they opened up at 6:00 to make sure our swimmers were able to eat before their meet. Thank you!
We liked the stay for the fact it was clean, attractive, and close to dining options.
The best thing here is the staff. They went out of their way to make sure everything was good. The front desk people are the ones who can make or break a review. In this case, both pm and am staff were stellar.