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Reviews of Fife Lake Retreat

2 out of 5
Fife Lake Retreat
404 E State St, Fife Lake, MI

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The description of this house is not accurate. It is a SHARED house, split into 4. You very much notice the other people staying. We did have 2 big issues, that did get a tiny bit of attention but did not get resolved. The first night we were there, it was 80 degrees in the house (in winter), and the thermostat was set at 60. We could not control the heat at all and ended up sleeping with windows open. Property management said they were sending someone out, not sure if that happened as we were gone for several hours in the morning. When we got back though, the heat was just not working at all. We never got it to turn back on the whole time. Luckily, there was a gas fireplace that we turned on that heated that area of the house. We had booked this place because my kids really wanted a hot tub. The hot tub is on the other side of the property and was shared - would have been nice to know that. We did not know that the hot tub had some issues, and was out of commission entirely. Management apologized, but really we would not have stayed here had I known that. They did offer a partial refund, but as soon as we checked out the communication stopped and I have not heard from them now, 2 days later.
Stayed 2 nights in Feb 2024
Response from Fife Lake Retreat on 20 Feb 2024
Hi Andrea, we are really bummed about this review. When you first reached out about the heat being at 77, we did have our staff member go over to the unit the next morning to assess, and this was relayed to you. She saw no issues, and you had relayed to us that you turned the heat off. We continued to work with you throughout your stay and offered alternatives. In regard to the hot tub, the listing states that it is indeed shared. Unfortunately, we had an accident that was out of our control so it is out of commission. We can only assume this poor review is in retaliation of not issuing a partial refund in the timeframe that you expected.

6/10 Okay

Danielle

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Good location. Responsive staff
Stayed 2 nights in Jun 2023
Response from Mitten Housing on 9 Aug 2023
Thank you for taking the time to share your feedback, Danielle. We'd love to host you again in the future. Have a great day!

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Mitten Housing on 27 Oct 2022
Diane, Thank you for your review! We would love to host you in the future.

10/10 Excellent

Blake

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous little place,
Stayed 3 nights in Sep 2022
Response from Mitten Housing on 27 Oct 2022
Thank you for your review! We would love to host you again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay but more for younger crowd
A Nice place to stay though not our usual type of place. Definitely more of a friends/ younger family weekend place than older family place. Amenities were very nice and was very useful to have a stocked spice rack. View was amazing and was nice to come back to from a family memorial we were attending.
Stayed 2 nights in Jul 2022
Response from Mitten Housing on 9 Aug 2023
Thanks for the review! We're do glad you enjoyed your stay. Thanks for being a great guest. We'd love to host you again.