It was easy to communicate with Teresa prior and during our stay. She answered all of my questions. We really enjoyed our stay. The kitchen had everything we needed, even to prepare a Christmas feast. The sleeping arrangements for four adult couples was a little odd with one room not having a door, insulation or heat, one bed in the living room (no privacy) and one room being unaccessible from inside the house. However, I can see this being a perfect location for a large family with kids or a girls trip. Overall, we enjoyed the hot tub, fire pit, air hockey and large dining table for meals and games. My daughter's dog enjoyed the large fenced yard immensely! Being on the river is a plus too, however it was so cold we didn't really get to enjoy it this trip.