Garden

Reviews of The Willow

3 out of 5
The Willow
6 Higher Actis, Glastonbury, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 26 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 0 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 0 out of 30 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Gerry we had a great time - spotless, so welcoming, perfect location xxx
Stayed 2 nights in Nov 2023

10/10 Excellent

Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerry is a friendly and welcoming host. Very comfortable room. Wonderful breakfast. Very convenient location to walk to all local attractions and the town. I would highly recommend a stay at The Willow.
Stayed 1 night in Nov 2023
Response from Gerry on 21 Nov 2023
Thanks for the positive reply Faye. Nice to meet you both.Good luck, good health and have a great Christmas and New Year .

8/10 Good

Sarah

Stayed 3 nights in Sep 2023
Response from Gerry on 3 Oct 2023
Thank you Sarah for that positive review. I trust you had a safe journey home to Sheffield.Good health & good luck for the future.

10/10 Excellent

JohnPaul

Stayed 1 night in Sep 2023
Response from Gerry (host) on 11 Sept 2023
Thanks for the positive review John. I trust you had a pleasant journey back to Villa Park! Good health and good luck.

10/10 Excellent

John

Stayed 2 nights in Sep 2023
Response from Gerry (Host) on 10 Sept 2023
Thanks for the positive review John & Mike - I trust you had a safe journey back to the 'Garden of England.'Good health & good luck to you both for the future.

10/10 Excellent

jette

Stayed 2 nights in Aug 2023
Response from Gerry on 5 Sept 2023
Thankyou for that positive review Jette

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GlastonGerry!
Gerry was a natural host. Knowledgeable of the local area and offered some great tips. Easy parking, great breakfast and cosy comfy room, with a stylish, newly refurbished private bathroom. We would definitely recommend.
Stayed 1 night in Aug 2023
Response from Gerry on 2 Sept 2023
Thanks for that positive review Stella - it was a pleasure to host you both. I trust you had a a safe journey home.Very best wishes with all your aspirations for the future.Good luck & good health.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what we expected but very pleasant surprise.
We booked to stay here in a rush and just 48hrs before we arrived. We chose “The Willow” based upon its value for money and wonderful rating and as it was only showing one room left, we booked quickly. We didn’t really delve any deeper than that. It was only when the welcoming email arrived did we realise it was actually a B&B and only had one room left as it only had one room. Undeterred we continued. When we arrived we genuinely thought we’d got the wrong address and had to drive up a hill to get phone service to check. We hadn’t. The “Willow” is a private home on a nice housing estate. We returned to be greeted by Gerry who showed us around his home and was a wonderful host for the duration of the stay. We were given free run of the house and garden and our room was comfy and nicely decorated. The en-suite bathroom was actually the main bathroom, which although you do have sole use of, is across a shared landing. Breakfast was great and as mentioned Gerry was too and Crumble “The dog” liked his biscuits. So overall it was very different to what we are used to but we had a lovely stay.
Stayed 1 night in Aug 2023
Response from Gerry ( Host) on 28 Aug 2023
Hi Paul & family,thanks for that positive review - I trust you had a good journey back to Nottingham. Thanks for being nice guests and Crumble for being a nice & well behaved Bow Wow! My B&B is run the same as an Airbnb who also send me bookings.Good luck & Good health.

10/10 Excellent

Frederic

Liked: Amenities
The back yard had beautiful trees and happy birds. Gerry the host was outstanding.
Stayed 4 nights in Aug 2023
Response from Gerry on 20 Aug 2023
Thanks Fred & Pam - I really enjoyed your company here. You're a lovely couple. - good health , good luck , enjoy the rest of your stay in England and a safe journey home to the States.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the Willow and Gerry was there to greet us with a big welcoming smile. The room was beautifully decorated and and we had the top bathroom all to ourselves. Breakfast was scrumptious and we even had music especially chosen for us which added to the ambience. Town was a ten minute walk which was great for us as we were going to the Abbey for a concert. We'd definitely stay at the Willow again. You couldn't get a more friendly, helping, welcoming host.
Stayed 2 nights in Aug 2023
Response from Gerry on 7 Aug 2023
Thanks for that positive review Melissa. I too enjoyed your company . I trust you both had a safe journey back to Flint. Give my regards to Cam. Best Wishes - Good luck & Good health.

10/10 Excellent

Pip

Stayed 2 nights in Jul 2023
Response from Gerry on 26 Jul 2023
Thank you Pip - it was a pleasure to host you both. I trust you had safe return to Essex. Good luck & good health.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Willow was a lovely place to stay. Gerry was so very kind and helpful. The bedroom was immaculate, as was the house. There is a lovely garden, very secluded. The breakfast was amazing, such a lovely choice. We were made to feel so welcome and should we go to Glastonbury again we will book with Gerry for The Willow
Stayed 1 night in Jul 2023
Response from Gerry (Host on 18 Jul 2023
Thank you Brenda for your kind words and for being such nice guests to Host.Best wishes, Good luck & Good health

10/10 Excellent

Alex

Stayed 1 night in Jul 2023
Response from Gerry on 2 Sept 2023
Thanks for that positive reply Alex and for being such a nice guest. Good luck & good health.

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
The willow was a real home from home. Gerry the host was so friendly welcoming and helpful! The room and bed was so comfy and was definitely needed before 5 days of camping! The shower was an absolute dream! The willow is 5-10 minutes away from Glastonbury town centre where there is plenty of amenities including Glastonbury tor. If we are ever lucky enough to get tickets to the festival The willow will be our top choice for accommodation! Thank you once again Gerry you are a superstar
Stayed 1 night in Jun 2023
Response from Gerry on 28 Jun 2023
Thank you so much Mia - it was a pleasure to host you and your partner. I hope you enjoyed the festival. Very best wishes ,

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property & Gerry was very friendly & helpful. The breakfast was perfect. Only a short walk to town centre,the Tor & the White & Red Wells. Thank you so much the only thing that was missing was a tv in the room but easily solved with an iPad & BBC iplayer.
Stayed 2 nights in Jun 2023
Response from Gerry on 30 Jun 2023
Thanks for that positive response Lisa and it was a pleasure to host yourself and your husband. There's a high quality, large screen TV in the lounge for guests to watch in comfort. You're welcome any time.

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Place To Stay
Lovely room close to Glastonbury Abbey. Our host Gerry was really friendly and helpful. We would definitely stay again and reccomend to others.
Stayed 1 night in Jun 2023
Response from Gerry (Host on 9 Jun 2023
Thank you Chris it was a pleasure to host you both - you're welcome back anytime.Gerry

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Greeted by Gerry as we approached the front door so made to feel very welcome. Very quiet small garden with trees - neat, tidy and teaming with bird life.
Stayed 2 nights in May 2023
Response from Gerry on 6 Jun 2023
Thank you Susan - it was a pleasure to meet, and to host you both.

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb room in a household
Gerry was the best host possible, friendly, helpful and attentive but at the same time respecting our privacy. The house and garden were lovely, the bed was very comfortable, the continental breakfast superb and I cannot think of a better setup if you are happy to be in a room sharing a house with a host.
Stayed 2 nights in May 2023
Response from Gerry ( Host) on 16 May 2023
Thank you so much Brian and Lou - it was a pleasure to host you both and thanks again for being such nice guests which made my role very easy!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice placr
The stay was great, host friendly and helpful, made you feel welcome. The town is brilliant spent whole day walking round.
Stayed 2 nights in Dec 2022
Response from Gerry on 12 Dec 2022
Thank you Mike & Sherry and thanks for being such a nice couple. You're always welcome.Gerry Host

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable and pleasant room in lovely Glastonb
My stay at the willows was exactly what I wanted and needed. As a host, Gerry was excellent. He was friendly, attentive and very helpful. I would definitely stay again.
Stayed 6 nights in Sep 2022
Response from Gerry on 9 Sept 2022
Thank You Ellen . You are very welcome back at any time.It was a pleasure to meet you.

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Gerry is a great host and the accommodations were cozy and comfortable.
Stayed 4 nights in Jun 2022
Response from Gerry on 9 Jun 2022
Thank you Cheri, You were a lovely guest - polite, tidy, easy to converse with and a pleasure to have here. Best wishes for the future,

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The willow it is not an hotel even it is advertised as one Jerry is a great host he came to pick me up at the coach station and waited for me even if the coach was very late but I believe peoples should know that it is a private house rather than a hotel but overall was a pleasant experience
Stayed 2 nights in May 2022
Response from Gerry on 11 Jun 2022
Hi Giovanna, Thanks for your comments. My accomodation is stated as a B&B on Expedia. There are are photos of my house on the website and in my 'introduction letter' to you ( received on booking) , it clearly states that my home is being run as a B&B and that it is not a hotel. It is run on the same basis as an Airbnb. I'd like to think I have been honest and open about the fact that you are coming to stay in a B&B and not a company or privately run hotel. Expedia rate my B&B the equivilent of a 3* hotel and the 'facilities' are rated as good as any hotel in the area! I'm glad that you had a pleasant experience overall and I hope this explanation helps to clarify the status of your stay here. Kind Regards,

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glastonbury experience
Stay was lovely , Clean & could not fault Gerry the Hosts friendliness, Would stay again & would reccomend to other travellers
Stayed 2 nights in Apr 2022
Response from Gerry on 3 May 2022
Thank you for that Steve & Jackie - it was nice to have you here - you are very welcome anytime. Best wishes Gerry

10/10 Excellent

MASAHITO

Stayed 2 nights in Sep 2023
Response from Gerry ( Host) on 12 Oct 2023
Thank you Masahito for your positive review. I hope you both had a lovely and memorable holiday in the UK.Very best wishes , good luck and good health for your futures.

8/10 Good

Renate

Travelled with partner
Liked: Property conditions & facilities
Sehr freundliche Atmosphäre
Stayed 1 night in Sep 2023
Response from Gerry - Host on 13 Sept 2023
Thank you for that positive review Renate . It was a pleasure to host you both. I trust you had a lovely time in the 'Garden of England / Kent. ' Safe journey back to your home in Germany. Good luck & good health.

10/10 Excellent

chiara

Liked: Cleanliness, staff & service, property conditions & facilities
360 degrees of caring
Stayed 2 nights in Aug 2023
Response from Gerry on 5 Aug 2023
Thank you for your positive review .Enjoy the rest of your stay in Glastonbury and a safe journey home.Good luck & Good health.

10/10 Excellent

Mercan

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time @The Willow. Sir. Gerry is an absolute lovely Gentleman who was willing to pick me up. Had such a great chat and stay with this gentleman. A very loving and caring being who could explain where to find everything and had even brochures made as extra for anyone to find it's way around. I had a lovely time. My kind regards to this lovely Gentleman. 🙏💛
Stayed 2 nights in Jul 2023
Response from Gerry on 16 Jul 2023
Thanks for those kind words Mercan, I'm glad that you enjoyed your stay. You were a pleasure to host and you're a delightful young lady with a lovely personality. - thank you for being such a great guest.Take care,Gerry

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice stay but this is an house
I had a very nice stay at the Willow, Gerry is a very nice man and host and he did everything to make myself comfortable. The room and toilet is clean and comfortable, the bed mattress bit old and not super comfy. The toilet is not in the room, it is in the house and he said he would not use it while I was in the house. The breakfast was really good with plenty of choices and super nice jazz music background. Just one note it was not clear to me this is an house, as it was not rated like this. He just rent a room of his own house, it is not a B&B… it should be clearer specified in the description as I wouldn’t chose this place for this price and I didn’t feel comfortable staying with a man in the house even if he was super nice.
Stayed 2 nights in Apr 2022
Response from Gerry on 25 Apr 2022
Hi Lorella, thank you for your review and your thoughts. Firstly , the mattress isn't in fact very old- about 3 years and because of covid, unused for half that time. I have had about 150 guests stay here , so its wear is likely to be less than one year! it has always had a mattress protector and topper for extra comfort and cleanliness. I have never had a complaint about its comfort. I'm pleased that you found some things during your stay to your liking. The points you raise about it being a house and not having an en-suite bathroom are reasonable. I am sorry that you felt uncomfortable, alone, with a man in the house. This point is a very important one indeed. I have already amended my welcome letter to include details of all the aforementioned points you raise. So thank you for sharing your feeling regarding that. As for the price of your room, I can only say that the price is around the 'aveage' charged for the area and not as expensive as some with similar or less facilities than the Willow. But - that's only my opinion! I hope this addresses the points that you raise. The Willow is also on Airbnb where you'll find a much fuller descrition of the Willow and me. Kindest Regards, Gerry (Host)