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Reviews of Crowne Plaza Huangshan Taiping Lake, an IHG Hotel

4.5 out of 5
Crowne Plaza Huangshan Taiping Lake, an IHG Hotel
No.1 Binhu Road, Taiping Lake,scenic Spo, Huangshan District, Huangshan, Anhui

Reviews

6.8
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 6 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Jane , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Nice hotel, great view, great location, but will love it more if the swimming pool’s bigger with a view as well would b nice. Overall experience are nice.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!
The worst 5 star hotel I have ever been to. The property is only 2 years old but it feels like 12. Everything - I mean everything - is run down. I don't even want to get into the details because it would just make me agitated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views of Taiping Lake
Hotel is located at Taiping Lake, so the views are wonderful. The rooms are nice and large and very comfortable. The hotel staff is friendly and helpful. The breakfast buffet has a nice assortment of hot and cold foods. The location is a little isolated without a car, though.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
细节决定品质
总体满意！在房间吧台抽屉里发现了个空矿泉水瓶，告知后酒店作出了道歉并给予补偿，态度非常诚恳，让我们再次体验了IHG品牌是可信的！下次还会选择IHG！
Stayed 1 night in Mar 2021
Response from Edward Ruan General Manager on 27 Mar 2021
尊敬的客人，您好，感谢您选择黄山太平湖绿地皇冠假日酒店出游。酒店的247间舒适湖景客房让您仿佛徜徉在画卷中，静谧而美好，流连忘返之余，心情也会随之愉悦。很抱歉未能给您带去完美的入住体验，给您带去的不便和不悦我们深表歉意，我们会反馈至相关部门进行改进，唯有您的意见，才能更好地服务我们的客人。太平湖一年四季都是迷人的景色，期待您和家人或者三五好友再次来到这里，享受休闲惬意的湖岛慢生活。

8/10 Good

rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
有待改善
因有部分地方及房間在建設中或番新中，工程周邊環境比較髒！房間看到湖边上的沙灘都要有很多工程的雜物！ 房間空間十分寬敞，但就是沒有提供免費的瓶裝水！
Stayed 1 night in Oct 2018

8/10 Good

jin

Liked: Cleanliness, property conditions & facilities, room comfort
位置极佳的酒店
酒店位置非常好，几乎在湖上。窗外就是宽阔的湖景！去附近的九华山和黄山都很近。自助餐厅的早餐和晚餐都非常好，品种多，味道好，相对中式的食物更好。作为度假来说酒店设施比较完善，孩子的游乐设施也很棒。有二点遗憾：1、游泳池保养一般，清洁度欠佳，2、客房餐饮菜单没有标明食物是否辣，不利于孩子饮食。

8/10 Good

weisen, 陕西省西安市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
太平湖皇冠假日酒店度假体验
酒店环境及景观很好，适合带老人和孩子度假，但因为依山傍水，偶尔会在床上发现小蚂蚁，希望酒店在客房清洁度方面再想办法。

6/10 Okay

yanhua

Disliked: Cleanliness