A bit of a disappointment. Booked via Expedia. Two of us stayed here for 5 nights at the end of September. We were given a large room, a double plus two singles when we only needed a double. There was a door leading out to a balcony, which we found on the first day did not lock, and was a security risk. We brought this to the attention of management but despite promises to get it sorted, it nothing was done during the 5 night period. There was a power failure in the middle of the night on the first night, again, no action until the morning. One night we were there and some men were working on the lift gone past 11:00 pm, hammering and drilling just outside our room. There were no duvets, only a sheet to sleep with. When I asked for a duvet I was given a lame excuse that they were at the launderers!! Didn't rate the breakfast, quite poor selection and repeated daily. It's not far off from cemberlitas tram station, a steep climb so u need to be fit. Quite close to sights so u could walk to most.