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Reviews of Mercure Le Touquet

Mercure Le Touquet
221, Allée du Nouveau Siècle, Le Touquet-Paris-Plage

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 20 reviews" "
Rating 8 - Good. 4 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Roshan, castleton

Liked: Amenities
Modern facility.relaxing courtyard. Average dining. Understaffed,slow service everywhere. Staff are very good when they serve.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location but wouldn’t stay again
Towel rail fell off the wall above the toilet had anyone been going to the toilet at that time it would have been a hospital visit. We did inform reception who said it would be fixed the next day, it wasn’t. Found a lighter in the house robe. Also a hair clip under the bed. It was a good location for waking into le Touquet. Coffee pods in room were always half full for some reason. Never enough toilet roll either. Bedding is tired. Soap had run out too. They do have bikes but not a seat for children or bikes for children so we couldn’t use these.
Stayed 3 nights in Aug 2023

4/10 Poor

Becky

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel has potential
Great hotel but a lack of staff.
Stayed 1 night in Oct 2022

10/10 Excellent

abdelwahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifiques installations personnels aux petits soins souriants et très attentionnés ! Formidable SPA
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour ! Personnel très accueillant et spa très propre. Literie trop dur et oreiller aussi.
Stayed 1 night in Jul 2023

6/10 Okay

Julie

Stayed 1 night in May 2023

10/10 Excellent

F

Stayed 1 night in Apr 2023

10/10 Excellent

Lea

Stayed 1 night in Feb 2023

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Laurent

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hôtel parfais sauf quand on nous présente la facture qui double les frais de petit dej et les taxes de séjour alors nous ne sommes reste que 1 nuit Débit de la Cb et pas de remboursement immédiat de leur erreur à voir si c est recredite dans la semaine sinon le reste super à tous le niveau
Stayed 1 night in Dec 2022

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environnement agréable, a 10 mn du centre. Très bonne table
Stayed 1 night in Nov 2022

8/10 Good

Dekra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon établissement
Hôtel neuf sorti de terre10 min en voiture de la rue commerçante du Touquet Malgré un mal entendu à l’arrivée le personnel c’est plié en 4 pour me trouver une solution rapidement. Ils sont vraiment très serviable gentil et pro, rien à dire sur le staff. Literie bonne petit dej ok je conseille
Stayed 3 nights in Oct 2022