Front of property
Check availability

Reviews of Hostal Andorra

2 out of 5
Hostal Andorra
Gran Via 33, 7D, Madrid, Madrid

Reviews

8.4

Very good

Rating 10 - Excellent. 58 out of 164 reviews" "
Rating 8 - Good. 81 out of 164 reviews" "
Rating 6 - Okay. 20 out of 164 reviews" "
Rating 4 - Poor. 4 out of 164 reviews" "
Rating 2 - Terrible. 1 out of 164 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Noha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was amazing
Stayed 4 nights in Jan 2020

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family city break
Thoroughly enjoyed our stay. Staff friendly and helpful. Rooms clean and functional. Hostal perfectly situated right in the heart of Madrid with attractions, bars and restaurants within easy walking distance. This however leads to only downside as although on seventh floor, due to city centre location, dont expect a good nights sleep. City noise from into the wee small hours, starting again early morning is unavoidable. Loved Madrid and if we return wouldnt hesitate to stay in Hostal Andorra again.
Stayed 3 nights in Oct 2019
Response from Laura on 16 Nov 2019
Thanks for your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, friendly, accommodating. The manager was very welcoming and helpful. Very secure arrangement (buzzing in and out to hotel). Great location on Gran Vía working walking distance to Puerta del Sol and Plaza Mayor.
Stayed 1 night in Oct 2019
Response from Laura on 2 Dec 2019
Thanks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Laura on 23 Sept 2019
Gracias

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, comfortable, affordable, clean and safe.
Stayed 2 nights in Sep 2019
Response from Laura on 21 Sept 2019
Thanks!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Laura on 7 Sept 2019
Gracias por su valoración !

8/10 Good

Margarita

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2019
Response from Laura on 5 Aug 2019
Gracias por su valoración

8/10 Good

Mahmoud, Spain

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful it was a pleasant experience but the only comment that they don’t have any king size bed for me and my wife all there rooms prepared with two beds . There location is amazing as it’s considered in the heart of everything. Thank you for your hospitality
Stayed 2 nights in Aug 2018
Response from Laura on 25 Aug 2018
thank you for the review, we do have a king size bed, but only one, we are sorry we could not give it to you. Hopefully next time !! regards !!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location value for money
Within walking distance of most of the main sights of Madrid and very easy to get to, Hostal Andorra was good value for money. The room was spotlessly clean, comfortable and the staff very friendly, with just one or two areas in need of a bit of paint or a refresh. Only down side was that the outside was noisy - traffic and people shouting.
Stayed 3 nights in Oct 2017

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, room comfort
Good place to stay for few nights-not fancy, but clean and comfortable. Single room was very small, but fine for me and my backpack! Can maybe change big TV in room for small fridge?! Easy walking to shops, metro, restaurants.
Stayed 1 night in Sep 2017
Thanks

8/10 Good

Lee

Centraly located but really needs a make-over
You could not get a hotel more centrally located, it's right on the main shopping street in Madrid.. that said, the decor is Russian sterility meets the swinging '60s. the room i was in was bland grey , but the bathroom was almost all done in orange tiles that are a bit of a shock when waking up. there are blackout shutters on the windows and as I was on a room facing the inner courtyard, it was quiet. TV is off-air, so little if any english programming. No issues with the wifi.There is air conditioning and a ceiling fan. After hours you must buzz the door on the street to gain access, then again when you reach the floor of the hotel. You leave your room key in a box next to reception. If you have heavy bags, you will have to negotiate a set of steps before you reach the elevators, that or the almost 45 degree angle ramp next to the steps. The staff speak very little english. I was only there for 3 nights and, for a place to sleep, it was just fine.
Stayed 3 nights in Jun 2017

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located.
The hotel is old but well maintained. It is safe and close to everything : Metro, restaurants and attractions.
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The second time around
Location was good but the room and bathroom were kinda old but bigger than what we got last year. Last year, we had smaller room and bathroom.

8/10 Good

chris, Banbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to Central activities
Really friendly staff, close to the Metro and nightlife in central Madrid

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
location was great but didn't have a bar or any drinks available to buy.

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and classy hostel
A relatively pleasant room that was clean and even supplied some complimentary items such as tooth brush etc

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Even though it is on Gran Via, because Hostal Andorra is on the 7th floor and the rooms face an inner courtyard, it was amazingly quiet even though I had the windows open. Much larger room and bathroom than expected. Great place to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel! Clean very good located, I stay with my wife 1 nith. But i will come back to stay more nights

6/10 Okay

Konstantin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

David, Bath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
On 7th floor family run 24 hour access. Excellent service. Great place to stay for short break central and close to metro.

8/10 Good

lesley, banbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid city break
City sightseeing and local area

6/10 Okay

WILLIAM

Liked: Staff & service

8/10 Good

Ingeborg, Edinburgh

Liked: Cleanliness
Decent hotel in shopping area
Short stop in Madrid before heading for Valencia. Room was clean but they were very loud and oeople were slamming doors in the middle of the night. Immense flight of staifs to walk up if you don't like old elevators. Ok cleanliness and good shower pressure. Would stay again, but bring earplugs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Madrid was very pleasant. The hostel owner had been very helpful. Though other staff do not speak much English, they did tried their best to help. The room was clean and they changed the towels daily. However, the walls are quite thin and I could hear the sound from the TV in the room next to us. The hostel is located in the city central and most places are within walking distance. There are plenty of restaurant and shopping areas within the vicinity. It is also easily accessible from the airport.

6/10 Okay

Not Provided, Arnold, Maryland

Liked: Cleanliness
Disliked: Property conditions & facilities
Central Madrid hostel
The location was excellent right on the Gran Via near a metro stop. But the decor and the breakfast was boing to write home about.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and perfect location
Location was perfect and hotel room was cleaned everyday!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Lage und Preis/Leistung super! Sauber, sehr netter Service,
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
市中心的方便選擇
超級方便的地段! 超值!
Stayed 2 nights in Oct 2019

10/10 Excellent

José María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto como siempre.
Stayed 3 nights in Dec 2019
Response from Laura on 16 Dec 2019
Muchas gracias José María !!

10/10 Excellent

MARIA ISABEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ME GUSTO MUCHO
Stayed 4 nights in Nov 2019
Response from Laura on 21 Nov 2019
Nos alegramos mucho Maria Isabel !

8/10 Good

Zhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置极佳，距离马德里皇宫、修道院建筑群、波德神庙、普拉多美术馆、、皇家美术学院、提森美术馆、浪漫主义美术馆等景点步行均可以到达。虽地处繁华但感觉比较安静。酒店整体干净，可能我们订的是最后一间空房，房间位置不太好，浴室过小，通风效果不甚理想。但是接待人员都比较友好，管理也比较严格，住在这里感觉比较安全
Stayed 2 nights in Oct 2019
Response from Laura on 2 Dec 2019
Thanks

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
lo que mas me gusto fue la ubicacion, ya que es salir del edificio y estas en plena gran via, y lo tienes todo cerca
Stayed 2 nights in Nov 2019
Response from Laura on 2 Dec 2019
Gracias por su valoración.

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel très propre. Amabilité du personnel. Dommage que l'accueil ne soit que jusqu'à 23 heures, ce qui oblige de prendre un taxi s i l'on veut etre à l'heure.
Stayed 5 nights in Oct 2019

8/10 Good

kiyong

Liked: Cleanliness, staff & service, room comfort
좋아요
위치가 굉장히 좋고 직원분들도 친절하게 잘 해주셔서 2박3일동안 편안하게 머무를수 있었습니다. 다만 조명등이 하나가지고는 너무 어둡고 커피 포트 사용이 자유롭지 않다는점에서 아쉬웠습니다.
Stayed 2 nights in Oct 2019
Response from Laura on 16 Nov 2019
Thanks!

6/10 Okay

Ivy, Trento

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Personale cordiale, posizione centralissima e vicina alla metro
Stayed 2 nights in Oct 2019
Response from Laura on 4 Dec 2019
Grazie per la valorazione.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフはみんなとてもフレンドリーで居心地がいい。場所も便利で観光、買い物途中で疲れたら帰って休めます。グランビアなので夜中の騒音を気にしてましたが、ホテルは建物の奥の方で静かでした。（隣の部屋の音はちょっと聞こえます。） シャワーの温度、水圧も十分でレインシャワーまで付いてて気持ち良かったです。 残念なところはドライヤーはホースのような壁に備え付けのもので髪の長い人は乾かしにくいかも。（先端部分が壊れてました。 部屋の金庫が不具合で使えなかったので、パスポートなど貴重品を部屋に置いておくのが心配でした。 天井の扇風機の風は気持ちいいのですが、音が気になり就寝中はクーラーを付けてました。
Stayed 2 nights in Sep 2019

10/10 Excellent

Macarena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, muy recomendable
Ubicación inmejorable! Todo el personal muy atento. Sin lujos, habitación ideal para descansar y quedarse en pleno centro. Recomiendo y volveré!
Stayed 1 night in Jul 2019
Response from Laura on 5 Aug 2019
Gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localización inmejorable. Personal amable
La localización es inmejorable en plena Gran Vía. Todo el personal fue muy amable.
Stayed 1 night in Jul 2019
Response from Laura on 5 Aug 2019
Muchísimas gracias por su valoración

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, habitación cómoda
Excelente ubicación, muy cerca de la estación Callao. Cerca hay de todo: tiendas, restaurantes, etc. me volvería a quedar en este hotel sin pensarlo 2 veces. Ideal para hospedarse un par de días
Stayed 2 nights in Jun 2019
Response from Laura on 5 Aug 2019
Muchas gracias por tu valoración !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Laura on 5 Aug 2019
Gracias por su valoración

8/10 Good

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La localización es perfecta , el único inconveniente que le veo reside en las habitaciones que dan a la gran vía , al ser una de las principales calles de Madrid , puedes escuchar el bullicio constante. Agradable para una o dos noches de paso.
Stayed 1 night in May 2019
Response from Laura on 26 May 2019
Gracias por tu valoración. Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Laura on 26 May 2019
Thanks for the review

10/10 Excellent

Jose Mª

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un 10 para todo el personal.
No es la primera vez que me alojo en este Hostal y espero que no sea la ultima, la amabilidad y simpatía de todo el personal hacen que tu estancia sea muy agradable, si a eso le añadimos la privilegiada situación, la relación calidad-precio y la comodidad de sus instalaciones hacen que pasar unos días en Madrid sean gratamente inolvidables.
Stayed 2 nights in Mar 2019
Response from Laura on 3 May 2019
Muchas gracias por tu valoración Jose Mª !!!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
위치는 좋은 낡은 호텔
위치 완벽. 친절하나 주인인듯 어르신 2분 모두 영어는 안 되요. 방은 넓으나 시설이 오래되었어요. 수건도 좀 낡고. 침대 외에는 부대 시설 전무여요.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Perfecta ubicación para moverte a pie por el centro. Varios párking subterráneos cerca donde dejar el coche. Bien de precio. Camas cómodas. Lo justo para un fin de semana.
Stayed 1 night in Nov 2018