Public bath

Reviews of Fujisan Mishima Tokyu Hotel

4 out of 5
Fujisan Mishima Tokyu Hotel
17-1 Ichiban-cho, Mishima, Shizuoka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 195 out of 299 reviews" "
Rating 8 - Good. 76 out of 299 reviews" "
Rating 6 - Okay. 21 out of 299 reviews" "
Rating 4 - Poor. 3 out of 299 reviews" "
Rating 2 - Terrible. 4 out of 299 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel! It was raining when we arrived and we were able to check in early. The staff are so friendly and helpful. The room was clean and a decent size. The breakfast was excellent. Best of all were the indoor and outdoor onsens, with views of Mt. Fuji.Its located next to the train station and lots of dining options. I highly recommend this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Shuichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Karl

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Welcoming staff
Stayed 1 night in Apr 2024
Response from Fujisan Mishima Tokyu Hotel on 1 May 2024
Thank you for staying at Fujisan Mishima Tokyu Hotel.We appreciate you comment regarding our staff.We look forward to welcoming you back soon.

10/10 Excellent

Edward Chin-Yang

Stayed 1 night in Apr 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was a DREAM we loved it. One of the days we had a magical view of Fuji-san, so we watched it change colour with the sunset. Magical. Definitely would stay again!
Stayed 3 nights in Feb 2024
Response from Fujisan Mishima Tokyu Hotel on 3 Apr 2024
Thank you for sharing your magical experience with us! We are delighted that you enjoyed the stunning view of Fuji-san changing colors during sunset. We look forward to welcoming you back for another memorable stay.

10/10 Excellent

Daren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked the most this hotel was the Onsen on the 14th floor. It was so relaxing and unique with a view of the mountains. It was also very convenient to the JR line.
Stayed 1 night in Mar 2024
Response from Fujisan Mishima Tokyu Hotel on 3 Apr 2024
Thank you for staying with us.We are delighted to hear that you enjoyed our hot spa on the 14th floor with its stunning mountain views. We are pleased to offer this unique and relaxing experience to our guests, conveniently located near the JR line. We look forward to welcoming you back soon.

6/10 Okay

Vanessa Wing See

Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Nice hotel with Mt Fuji view. Roof top Onsen and 13th floor dinning area also can view Mt.Fuji which is so nice. Next to JR and Train station very convenient but no shopping mall around. Will stay there next time when visiting.
Stayed 2 nights in Feb 2024
Response from Fujisan Mishima Tokyu Hotel on 4 Mar 2024
Thank you for choosing Fujisan Mishima Tokyu Hotel for your recent stay. We appreciate your positive feedback and are delighted to hear that you enjoyed the beautiful view of Mt. Fuji from our hotel. We are glad that you found our rooftop bath and 13th-floor dining area to be enjoyable as well. We understand that the absence of shopping malls nearby may have been a drawback for you. However, we are glad to know that the hotel's convenient location next to the JR and train station was beneficial for your travel needs. We look forward to welcoming you back on your next visit.

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at this hotel. I liked it so much, i tried to extend my stay for another day, but was sold out. The hotel staff was able to extend my stay anyway. Excellent service! The hotel rooms are clean and well styled. Quiet, despite being next to a train station. I dont really hear the trains much. The rooms might be sound proofed? The highlight of the room I stayed in was the mountain view of Fujisan. Because I enjoyed a 2 day stay, I was able to get the evening view and the morning view of Fujisan. Would definitely stay at again when I am in the area again.
Stayed 1 night in Jan 2024
Response from Fujisan Mishima Tokyu Hotel on 1 Feb 2024
Thank you for taking the time to share your experience at Fujisan Mishima Tokyu Hotel. We are delighted to hear that you enjoyed your stay with us and that our staff was able to accommodate your request for an extended stay. Providing excellent service is our top priority.We are glad that you found our hotel rooms clean and well-styled. Our team takes great pride in maintaining a high standard of cleanliness throughout the property. We are also pleased to know that despite being located next to a train station, you found the rooms to be quiet. We have taken note of your comment about soundproofing and will consider it for future improvements.It is wonderful to hear that the highlight of your room was the breathtaking mountain view of Fujisan. We are glad that you were able to enjoy both the evening and morning views during your two-day stay.Thank you for your kind words, and we look forward to welcoming you back to Fujisan Mishima Tokyu Hotel in the future

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for on visiting food near by
Stayed 2 nights in Jan 2024
Response from Fujisan Mishima Tokyu Hotel on 1 Feb 2024
Thank you for taking the time to share your feedback about your recent stay at Fujisan Mishima Tokyu Hotel. We appreciate your kind words about our hotel and the convenient location near local dining options.Thank you once again for choosing Fujisan Mishima Tokyu Hotel. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Akiko

Stayed 1 night in Jan 2024

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel with nice view
Stayed for one night (Nov 2023). Great location next door to the train and bus stations, convenience store straight across the street and coffee shop that opens from early in the morning at the basement. Check-in time is at 15:00 to which we head in at 14:15 asking if the room is ready would it be possible to check-in then (trying to catch a train to Gotemba) to which we were told ¥1,000 to be paid per hour per person. Considering it wasn’t even a full hour we found that the hotel could be more accommodating. The view of from 11th floor is great, we really like the seating area by the big viewing windows. The toilet can benefit from an update, it’s a little outdated. There’s no bedside table at one side of the bed, meaning that phones etc to be stored above headboard which isn’t much space.
Stayed 1 night in Nov 2023
Response from Fujisan Mishima Tokyu Hotel on 13 Dec 2023
Thank you for choosing Fujisan Mishima Tokyu Hotel and for taking the time to share your feedback.We are glad to hear that you enjoyed our hotel's great location and the beautiful view from our 11th floor.We apologize for any inconvenience caused during your check-in experience. Our check-in time is at 15:00 to ensure that the rooms are properly prepared for our guests. While we understand your eagerness to catch a train, we have certain policies in place to maintain the quality of service for all our guests. We appreciate your understanding in this matter.Once again, we appreciate your valuable feedback and hope to have the opportunity to welcome you back to Fujisan Mishima Tokyu Hotel in the future.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful hotel to see Mt. Fuji
We chose this hotel for being a 4-Star hotel next to the Mishima Station, with a close view of Mt. Fuji. It did not disappoint on the 3nd day as the brilliant Mt Fuji appeared behind the cloud! The hotel has very good amenities, and a spa on the high floor with a view of Mt Fuji.
Stayed 1 night in Nov 2023
Response from Fujisan Mishima Tokyu Hotel on 13 Dec 2023
Thank you for choosing Fujisan Mishima Tokyu Hotel for your stay. We are delighted to hear that you enjoyed the close view of Mt. Fuji from our hotel and that our amenities met your expectations. Our high-floor spa with a view of Mt. Fuji is indeed a popular feature among our guests. We hope you had a memorable stay and we look forward to welcoming you back in the future.

10/10 Excellent

Yoriko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, service, quality and price. We would love to come back one day again :)
Stayed 1 night in Nov 2023
Response from Fujisan Mishima Tokyu Hotel on 3 Dec 2023
Thank you for staying with us. All our staff are happy to hear you had excellent stay and like to come back to our Hotel/We love to see you in near future too.

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in general and the room specifically were both very clean and well-designed. The staff was very friendly and helpful. Also, it's very conveniently located to the train station.
Stayed 1 night in Nov 2023
Response from Fujisan Mishima Tokyu Hotel on 3 Dec 2023
Thank you for staying with us. We are glad you enjoyed your stay with us and we appreciate your good comment about our staff and room.We hope to see you next time you visit Mishima.

10/10 Excellent

Ken

Stayed 5 nights in Nov 2023

10/10 Excellent

Lee Eng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like that the hotel is conveniently located near Mishima Station and bus terminal. There are great dining places nearby. Hotel staff are courteous and ever ready to greet the guests. Thumbs up on customer service and detail! Love the individual bottles of skincare and body wash given daily,, Even the free bottles of mineral water given daily are uniquely different from other hotels. My only gripe is that the escalators to the south exit of Mishima Station weren't working during our stay and we struggled to carry our heavy luggage up 2 flight of stairs. Other than that, Fujisan Mishima Tokyu Hotel s an excellent hotel.
Stayed 4 nights in Oct 2023
Response from Fujisan Mishima Tokyu Hotel on 6 Nov 2023
Thank you for staying with us We appreciate you gave us thumbs up for our hotel staff Sorry for inconvenience at the train station, the escalator is under maintenance until mid November.

10/10 Excellent

Yukimi

Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of Fuji right beside train station
Good size room Nice view Lots of toiletries and pajamas supplied Right next to train station (south exit)
Stayed 1 night in Oct 2023
Response from Fujisan Mishima Tokyu on 6 Nov 2023
Thank you for staying with us . We are happy to hear you enjoyed your stay. We love your picture. We share your picture to our hotel staff. Thank you

10/10 Excellent

Stanley

Stayed 1 night in Sep 2023

10/10 Excellent

Michael Ka Lok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Fujisan Mishima Tokyu on 6 Oct 2023
Thank you for staying with us.We appreciate your for your 5 star rating.We hope to see you in near future.

10/10 Excellent

Pei Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right next to Mishima station although Google map route us to walk the longer way from the station. Next to a bus terminal it has direct bus to gotemba outlet at selected timings. Hotel is very comfortable and for the price per night for this standard of hotel, it's considered affordable and reasonable. They also provide beauty amenities besides the usual. Smart TV is provided as well which is a rarity in some hotels. Overall highly recommended
Stayed 1 night in Sep 2023
Response from Fujisan Mishima Tokyu Hotel on 25 Sept 2023
Thank you for staying Fujisan Mishima Tokyu Hotel. We are so happy to hear you had very present stay and we hope to see you next time you come to Mishima.

10/10 Excellent

Megumi

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice luxurious stay for a good price!
Stayed 1 night in Sep 2023
Response from Fujisan Mishima Tokyu Hotel on 25 Sept 2023
thank you for staying with us. We are glad to hear good comment regarding your stay at our Hotel.Please come to stay with us again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

david

Stayed 2 nights in Aug 2023

10/10 Excellent

Tsunhua

Stayed 1 night in Aug 2023

10/10 Excellent

Gisella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
Stayed 1 night in Aug 2023
Response from Fujisan Mishima Tokyu Hotel on 20 Aug 2023
Thank you for staying with us We are glad you enjoyed your stay We hope to see you in near future

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel restaurant
Staff was a little rude at the hotel restaurant
Stayed 3 nights in Jul 2023

8/10 Good

Samantha

Stayed 1 night in Jun 2023

10/10 Excellent

Siamak, Sainte Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel, good price and good view of mount Fuji on a clear day!
Stayed 1 night in Jun 2023

10/10 Excellent

Wendy

Stayed 1 night in Apr 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get there & have a great view of Mt Fuji everyday !!!! Staff are nice & helpful!!!
Stayed 1 night in Feb 2023

10/10 Excellent

Etsuko

Stayed 2 nights in Jan 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views of Mt Fuji. Onsen and dining room had views of Mt Fuji. Lots of dining options in the area. Easy access to train and bus lines. Good tourist information centre. Loved this hotel.

8/10 Good

Takako

Stayed 1 night in Nov 2022

10/10 Excellent

MASAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場が素敵 朝5時1番には富士山は外が暗くて見えないけれど自分ひとり 静かにお湯を楽しみました。 お部屋からの景色も最高 
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
They had nice view of Mt. Fuji from the room, that was so beautiful! Kids loved to see the trains all the time. It was so fun to be here. Only negative side is they don’t have parking on site.
Three bed room
Love the Mt Fuji glass
Water and coffee.  They had green tea and brown tea as well
Amenities
Stayed 1 night in Jan 2022

10/10 Excellent

Helder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Hidero

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

koushi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場は景色も良く素晴らしかったです。部屋も良かったですけど、一つ駐車場ですが、スペースも少ないけれど宿泊者から駐車料 1500円取るのは残念です。東横インでは駐車数も多く500円で駐車出来ました。
Stayed 1 night in May 2024

10/10 Excellent

Yu

Travelled with family
ホテル全体が清潔で衛生的でした。 スタッフの方もフレンドリーで居心地が良い滞在になりました。利便性も抜群で◎。また伺います。
Stayed 1 night in May 2024

10/10 Excellent

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい
Stayed 1 night in May 2024

8/10 Good

Mori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
窓からの富士山と三島駅ホームの電車の動きはいつまで見続けていても飽きないものでした。 鉄道好きならホームがより良く見える3階4階がベストかも。
Stayed 1 night in Apr 2024

8/10 Good

TAKATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

norio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
朝食付きで良かった。
Stayed 1 night in May 2024

10/10 Excellent

AYUKO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂がとても良いです。 お部屋も綺麗で清潔感があります。
Stayed 1 night in May 2024