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Reviews of Hampton Inn Monterey

2.5 out of 5
Hampton Inn Monterey
2401 Del Monte Ave, Monterey, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 805 reviews" "
Rating 8 - Good. 271 out of 805 reviews" "
Rating 6 - Okay. 112 out of 805 reviews" "
Rating 4 - Poor. 39 out of 805 reviews" "
Rating 2 - Terrible. 6 out of 805 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Amenities
Very convenient and reasonably priced. Solid service.
Stayed 2 nights in Apr 2024
Response from The Hampton Inn Monterey on 3 May 2024
We are so glad you stayed with us recently and enjoyed your stay.

8/10 Good

Pai

Stayed 1 night in Apr 2024
Response from The Hampton Inn Monterey on 16 May 2024
Thank you for your recent stay with use and were glad you enjoyed your stay.

10/10 Excellent

Jesus, Atwater

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was A pleasent plus Relaxing experience......
Stayed 1 night in Apr 2024
Response from The Hampton Inn Monterey on 16 Apr 2024
Thank you for staying with us and hope to see you again.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and the entire hotel was exceptionally clean. I really appre iates that!
Stayed 1 night in Apr 2024
Response from The Hampton Inn Monterey on 16 Apr 2024
We are delighted to hear you enjoyed your stay with us and that you appreciated the cleanliness of our hotel.

10/10 Excellent

Debra

Travelled with family
Liked: Amenities
Very nice place. Good breakfast
Stayed 1 night in Mar 2024
Response from The Hampton Inn Monterey on 9 Mar 2024
Thank you for your feedback and we love to hear you enjoyed your stay.

6/10 Okay

Amy, San Rafael

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
The Hampton Inn Monterey is basically a clean motor lodge. It is near Monterey tourist attractions which could make it a good hotel for someone wanting to be centrally located without being in the heart of a tourist district. When we arrived there were some homeless people across the street, and since the parking is open and not monitored I did question how safe the parking area is. The person who checked us in was unfriendly. When I made some basic inquiries, he snapped at me. The other desk clerks were neither friendly or unfriendly. I would say overall this was one of the least friendly/helpful staff I've encountered in the last few years. While the room was a comfortable size, and clean, the walls are paper thin--we could hear our neighbor's conversations, toilet flush etc. And the road noise makes it hard to sleep at night. The breakfast and in room coffee are basic. There was no tea in the room, but it was available in the breakfast area. Our fridge did not work, so the milk/cream we bought went bad. I brought a large group to this hotel (more than 20 people) and since I am in charge of travel for our organization, I will not be bringing our group back. I heard from several families that the noise level made it difficult to sleep and that the rooms were musty. In addition, the cost of the hotel/motel is high for what you get. It was actually more expensive than some of the nicer area hotels for the weekend we stayed (almost $700 for two nights).
Stayed 2 nights in Feb 2024
Response from The Hampton Inn Monterey on 27 Feb 2024
We are sorry to hear that your recent stay with us was not satisfactory. We will continue to improve the quality of our location. Thank you for your feedback.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Breakfast was good. Friendly staff. Easy check in and check out.
Response from The Hampton Inn Monterey on 27 Feb 2024
We are delighted to hear your recent stay with us was pleasant.

6/10 Okay

German

Travelled with family
Liked: Cleanliness, staff & service
Good size rooms, convenient parking. One elevator, outdated rooms, poor breakfast options, tiny fitness center. The relation between price and quality is not the best.
Stayed 3 nights in Feb 2024
Response from The Hampton Inn Monterey on 27 Feb 2024
We are sorry to hear that your recent stay with us was not satisfactory. We will continue to improve the quality of our location. Thank you for your feedback.

10/10 Excellent

Donghyuk

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from The Hampton Inn Monterey on 27 Feb 2024
Thank you for your recent stay with us.

6/10 Okay

Garrett

Business traveller
Liked: Staff & service
I have stayed here twice now and it is just underwhelming. The water pressure both times I stayed here was very low. The beds were decent, however the carpets in my room were still wet (as though they shampooed them recently, but they were not dry).
Stayed 1 night in Jan 2024
Response from The Hampton Inn Monterey on 27 Feb 2024
We are sorry to hear that your recent stay with us was not satisfactory. We will continue to improve the quality of our location. Thank you for your feedback.

8/10 Good

Joanna

Stayed 1 night in Jan 2024
Response from The Hampton Inn Monterey on 27 Feb 2024
Thank you for your recent stay with us.

10/10 Excellent

Christina

Stayed 1 night in Dec 2023
Response from The Hampton Inn Monterey on 27 Feb 2024
Thank you for your recent stay with us.

6/10 Okay

Dawn

Travelled with family
The staff was friendly the next day, but less so during the check-in. The location was ok. It was walking distance to beautiful beach. Our only main complaint was that the room was dirty. Our bed skirt was smeared with something brown, as were our towels.
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy check-in. Dislikes: mattress not firm.
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was alright
Room was clean, however there were ants in the bathroom. Not a lot, just a stray one once in a while. Pretty noisy at night. Not expecting silence but there was a banging that seemed to be coming from within the walls. First in the bathroom then what sounded like behind the fridge. Then it stopped. But overall not bad at all. Within a reasonable distance from cannery row
Stayed 1 night in Nov 2023

8/10 Good

Rubina, Plainview

Stayed 1 night in Nov 2023

10/10 Excellent

Jose, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, facilities where well kept and clean
Stayed 1 night in Oct 2023
Response from Hampton Inn Monterey on 22 Oct 2023
We are delighted to hear that you enjoyed your stay with us.

10/10 Excellent

XIGUO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn Monterey on 22 Oct 2023
We thank you for your most recent stay with us.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated.
Stayed 1 night in Sep 2023
Response from Hampton Inn Monterey on 5 Oct 2023
Hello and thank you for enjoying our decor. We hope you enjoyed your stay with us.

8/10 Good

Qing, Novi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hampton Inn Monterey on 28 Sept 2023
Thank you for your recent stay with us.

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel is great! However, the beds are little tough and not comfortable. Overall everything else in the hotel is great!
Stayed 2 nights in Sep 2023
Response from Hampton Inn Monterey on 21 Sept 2023
We want to thank you for your recent stay with us and hope to see you again in the future.

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Hampton Inn Monterey on 21 Sept 2023
We want to thank you for your recent stay with us and hope to see you again in the future.

10/10 Excellent

Agatha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hampton Inn Monterey on 21 Sept 2023
We want to thank you for your recent stay with us and hope to see you again in the future.

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hampton Inn Monterey on 21 Sept 2023
We want to thank you for your recent stay with us and hope to see you again in the future.

10/10 Excellent

Chris

Stayed 2 nights in Aug 2023
Response from Hampton Inn Monterey on 21 Sept 2023
We want to thank you for your recent stay with us and hope to see you again in the future.

10/10 Excellent

Ann

Stayed 1 night in Aug 2023
Response from Hampton Inn Monterey on 21 Sept 2023
We want to thank you for your recent stay with us and hope to see you again in the future.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Other than limited parking it was great. Quiet, great location, helpful staff.
Stayed 1 night in Jul 2023
Response from Hampton Inn Monterey on 6 Aug 2023
We are glad you enjoyed your recent stay with us.

8/10 Good

ANTONINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hampton Inn Monterey on 28 Jul 2023
Thank you for your recent stay with us.

10/10 Excellent

Yiming

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Hampton Inn Monterey on 28 Jul 2023
Thank you for your recent stay with us.

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfy. Good breakfast. Having a room near the ice machine was an inconvenience due to the noise at night when people grabbed ice and I was trying to sleep, but overall great! A bit overpriced considering that it’s only a motel.
Stayed 1 night in Jul 2023
Response from Hampton Inn Monterey on 28 Jul 2023
Thank you for your recent stay with us. We are glad you had a pleasant visit.

8/10 Good

Gilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hampton Inn Monterey on 28 Jul 2023
Thank you for your recent stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 2 nights in Jul 2023
Response from Hampton Inn Monterey on 28 Jul 2023
Thank you for your recent stay with us.

10/10 Excellent

Ann

Stayed 1 night in Jul 2023
Response from Hampton Inn Monterey on 28 Jul 2023
Thank you for your recent stay with us.

8/10 Good

Michael

Travelled with family
Nice room good location clean
Stayed 2 nights in Jul 2023
Response from Hampton Inn Monterey on 20 Jul 2023
Thank you for your recent stay with us.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Hampton Inn Monterey on 6 Jul 2023
Thank you for your recent stay with us.

4/10 Poor

Norma

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like cigarette smoke and there was bird poop all over the floor around the property. When we arrived the man in the front didn't give me proper instructions for parking and our room. He was too fast and it seemed like it was an inconvenience for him to help me.
Stayed 1 night in Jul 2023
Response from Hampton Inn Monterey on 6 Jul 2023
Hello Norma it's unfortunate to hear you had an unpleasant experience during your stay. We hope to provide the best service possible for every guest. Thank you for your feedback.

10/10 Excellent

John

Stayed 2 nights in Jun 2023
Response from Hampton Inn Monterey on 28 Jul 2023
Thank you for your recent stay with us.

10/10 Excellent

ruben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Hampton Inn Monterey on 29 Jun 2023
Thank you for your recent stay with us.

10/10 Excellent

Harvey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hampton Inn Monterey on 29 Jun 2023
Thank you for your recent stay with us.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the outside had nice landscaping. You can walk to the beach (15 minutess). It was close to everything in Monterey but i believe less of a hassel with parking.
Stayed 2 nights in Jun 2023
Response from Hampton Inn Monterey on 29 Jun 2023
Hello Lori we are thankful you chose our location and delighted to hear you enjoyed the cleanliness of our hotel. We hope to see you in your future for your travel destination.

10/10 Excellent

Savannah

Stayed 2 nights in Jun 2023
Response from Hampton Inn Monterey on 17 Jun 2023
Thank you for your recent stay with us.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Hampton Inn Monterey on 31 May 2023
Thank you for your recent stay with us.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Hampton Inn Monterey on 31 May 2023
Thank you for your recent stay with us.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect. It was quiet, very clean and super close to most things if you’re driving. The staff was super helpful and even recommended a great sushi place for us to go for dinner. We would absolutely stay here again. Thank you so much!
Stayed 2 nights in May 2023
Response from Hampton Inn Monterey on 31 May 2023
Thank you for your recent stay with us. Were happy to hear you had a great experience.

10/10 Excellent

Liset

Stayed 2 nights in May 2023
Response from Hampton Inn Monterey on 31 May 2023
Thank you for your recent stay with us.

4/10 Poor

Firdos

Travelled with partner
Liked: Staff & service, amenities
Property was clean and breakfasts were good, however the hotel was significantly overpriced, room was very noisy all night as we could hear the guest in the room above walking around. Also disappointing that they would not honour the Hilton Loyalty points because we booked thru Expedia.
Stayed 2 nights in Apr 2023
Response from Hampton Inn Monterey on 3 May 2023
Thank you for your recent stay with us we are happy to hear you enjoyed our continental breakfast and the cleanliness of our hotel. We were unaware of the noise disturbance however we do our best to make sure each guest gets the best experience possible. Please bring this to our attention so we can handle this situation the best we can during your stay. Thank you.

10/10 Excellent

Erica

Stayed 1 night in Feb 2023
Response from Hampton Inn Monterey on 3 Mar 2023
Thank you for you recent stay with us.

8/10 Good

PAULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and quiet, and staff was helpful.
Stayed 2 nights in Feb 2023
Response from Hampton Inn Monterey on 22 Feb 2023
We pride ourselves on cleanliness so were happy to hear your stay with us was pleasant.

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Jan 2023
Response from Front Desk on 27 Jan 2023
Thank you for the feedback

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A go to spot!
This was a quiet, well maintained property. The breakfast was a plus for my husband. Hot, fresh everyday. . Lots of parking. A total repeat.
Stayed 2 nights in Jan 2023
Response from Front Desk on 11 Jan 2023
We are glad to hear that the breakfast was a plus for you and your husband. Thank you for the review!