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Very nice property.my girlfriend really liked controlling the room with the iPad . Checking in was very easy I just wish I would had known ahead of time that it’s a do it all yourself type a check in ,
My wife and I had a great time at the Citizen M! It was our first time visiting NY and we really enjoyed our stay at the hotel. The rooftop bar is amazing! Justin was our bartender at the roof top bar and he went above and beyond to make us feel comfortable. Through conversation Justin found out it was our first time visiting New York and he took the time to tell us about the city and gave us pizzeria recommendations. It's customer service like this that makes us want to come back to the citizen M in the future. We highly recommend this hotel!
Love CitizenM! I have stayed at the Bowery location many times. I always enjoy the family like service and the best part… there’s no resort fee or upfront deposit. This time around my room wasn’t the cleanest, but I’m hoping that’s just a one off situation. My past rooms have been pristine.
The staff at this hotel was AMAZING!!!! Big T had the BEST suggestions and gave perfect directions for which sites to see and how to access them. The rooftop had breathtaking views. This was a wonderful hotel!
I love this hotel when I come to New York. It is perfect for 2 people but I love taking solo trips and staying at this hotel. The room is very small but so cozy! Love that everything is controlled by the iPad so you can set your own mood. Will absolutely be staying here again.
Great location within walking distance of restaurants and subway. The rooftop bar is spectacular with delicious craft cocktails. Only suggestion would be to have coffee in the rooms. While the coffee bar downstairs is very nice…it was inconvenient for those who prefer coffee upon waking up.
Great place for 2
small but comfortable, clean etc
Walked every where except to Yankees Stadium.
Roof top bar and first floor hang out area/breakfast an add.
Love the option of housecleaning. No one knocking at the crack of dawn to clean. When traveling again will definitely look into stay at this property
Excellent front of house staff, spotlessly clean, great shower, and excellent rooftop bar!
Some sketchy people hanging out under the scafffolding near the hotel but that is everywhere in NYC and they are not dangerous at all.
Citizen M is a well thought out designer hotel! Ty, Larry and Mr. Trevor were all excellent at the front desk. They were friendly, informative and a pleasure to see every day. The rooms have everything needed and some! We will definitely be back soon.
Great hotel, especially basement area for breakfast, working, coffee. Very cool and relaxed vibe. Close to Soho for great shopping. Rooms a little small but fine for solo travellers/two at a push.
Had an amazing stay. Loved the property so much and staff was very friendly. Would definitely recommend and stay here again!!
Jade
Stayed 3 nights in Mar 2024
Response from citizenarmando on 22 Mar 2024
Hi Jade, Thank you for sharing you experience. I am glad to see you had a great experience with us. Hope to welcome you again soon. Thank you citizenarmando
The beds are comfortable and the location was right for my visit but the very best thing about this hotel is the staff - everyone from the check in to the bar staff were nice and helpful. Particular mention to Yaya on the front desk who was super friendly and very helpful throughout my stay.
I’ve stayed at this location three times and I will go back every time. The rooms aren’t super large but they have everything you need and it’s in a great location where everything is just a quick subway ride away. The staff is incredibly friendly and the rooftop bar is a great way to end the night!
Amazing hotel right near Soho. The lobby is so cool and inviting and the rooftop bar is beautiful with incredible views! The rooms are small but the beds are comfy and there is enough room to move around. Great stay! We will be back!