Reception

Reviews of Antigua Palma Casa Noble

5 out of 5
Antigua Palma Casa Noble
Calle del Sol 1, Palma de Mallorca

Reviews

9.8

Exceptional

Rating 10 - Excellent. 80 out of 93 reviews" "
Rating 8 - Good. 12 out of 93 reviews" "
Rating 6 - Okay. 0 out of 93 reviews" "
Rating 4 - Poor. 1 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel perfectly situated for a spring break in Palma. Loved the roof top area with relaxing music. Gorgeous room and bathroom and amazingly helpful staff who gave us great restaurant tips and provided lovely personal touches in the room. Highly recommend - thank you!
Stayed 3 nights in Apr 2024
Response from Dear Ms.Leat on 28 Apr 2024
Daer Ms. Leat,Thank you for sharing your wonderful experience.Our staff is always happy to help you to make your stay unforgettable. Best Regards,Chantal RubiaFront Desk ManagerAntigua Palma

10/10 Excellent

Steve

A beautiful tranquil boutique hotel and what one would expect from a 5* hotel. Fully recommend it for anyone wishing a discreet luxury experience
Stayed 1 night in Apr 2024
Response from Dear Mr.Heywood on 28 Apr 2024
Dear Mr. Heywood,Thank you for choosing Antigua Palma for your stay in Palma. Thank you for dedicating your time to us.We are looking forward welcoming again in the future.Chantal RubiaFront Desk ManagerAntigua Palma

10/10 Excellent

Summer-Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent from start to finish. The hotel is beautiful and in a perfect location to explore Palma whilst also being able to relax and enjoy the sun from the hotels rooftop! The staff are absolutely fantastic, Anna in particular has been brilliant during our stay. Nothing is too much, the team at the hotel are incredibly thoughtful from remembering your order, offering games, quick service, daily treats left in our room and complimentary cava for a birthday. The spa is also excellent, the advertisement doesn’t do it justice at all. The spa is completely private and when you book to use it there is no one else, just you. I cannot recommend this hotel enough. Thank you.
Stayed 3 nights in Apr 2024
Response from Dear Ms. Brown on 28 Apr 2024
Dear Ms. Brown,Thank you infinitely for dedicating your time to us.Your review was spectacular. The staff of antigua Palma is dedicated to satisfy our guests, trying to make your stay unforgettable.All the Best.Chantal RubiaFront Desk ManagerAntigua Palma

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Dear Mr. Sabourin on 28 Apr 2024
Dear Mr. Sabourin,Thank you for taking the time to give us your feedback.It has been a pleasure to host you.We hope to see you again in the future. Regards,Chantal RubiaFront Desk Manager.Antigua Palma

10/10 Excellent

paul robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff. A beautiful building, lovingly restored with great attention to detail.
Stayed 4 nights in Apr 2024
Response from Dear Mr. Robert on 28 Apr 2024
Dear Mr. Robert,All the staff at Antigua Palma try to do their best to make your stay as pleasant as possible. Thank you for your kind reviewRegards,Chantal RubiaFront Desk Manager Antigua Palma

10/10 Excellent

Naa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was soooo glad I picked this hotel. It was excellent and loved the little gifts left in the room each day.
Stayed 2 nights in Apr 2024
Response from D on 28 Apr 2024
Dear Ms. AddoThank you for taking the time to write this lovely message.It has been a pleasure to host you.We are looking forward welcoming you again in the future.Regards,Chantal RubiaFront Desk Manager

10/10 Excellent

eirik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in central Palma. Its a smaller boutique hotel so facilities arent as expansive as the larger Four seasons etc. service is impe and the location is fantastic being bang middle of old town. Pool area is also limited both in size and avaialbek sun beds on sun rood as is dining /breakfast options but with palma just a foot step away that was not an issue. The service and personal attention makes up and the difference to a larger luxury chain. We considered Cappuccino hotel as well but so happy we stay there as we went for coffee and breakfast and service was poor and rude. We wouldn’t rate Antigua a full 10 out of 10 based on other luxury stays . if you are expecting all services and amenities to be available then possibly look elsewhere but if you value peroanal service and a service touch it definitely deserves a strong 9, boutique feel and location. Chose this hotel based on what you need and like. Fantastic stay, great staff (couldnt ask for any better!) Beautiful beautiful stay and service. Gracias
Stayed 6 nights in Oct 2023
Response from Sonia González | Front Office Manager on 27 Nov 2023
Dear Mr. Andreassen, Thank you very much for taking the time to review your recent stay at Antigua Palma Hotel. It is a pleasure for us to have been able to host you in our facilities. We appreciate very much your comments about our staff services, we strive every day to make your stay unforgettable and we are happy to know that we are fulfilling our mission. We look forward to welcoming you back to our Antigua Palma Hotel!

10/10 Excellent

Carlos

Stayed 1 night in Sep 2023
Response from Front Office Manager on 3 Jan 2024
Dear Mr. Hartmann, Thank you very much for your outstanding review about your stay in Antigua Palma. We are delighted to hear that you had such a wonderful experience with us and look forward to seeing you again for another great stay.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay! The staff is absolutely incredible and the property is comfortable and beautiful. We really didn’t want to leave! Highly recommend
Stayed 2 nights in Sep 2023
Response from Sonia González | Front Office Manager on 10 Sept 2023
Dear Ms. Panagoulia,Thank you for your kind words. We're thrilled to hear that you had a wonderful stay and found our staff incredible and our property comfortable and beautiful. Your recommendation means a lot to us, and we can't wait to have you back for another memorable visit.

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, great location Central yet quiet
Stayed 3 nights in Aug 2023
Response from Sonia González | Front Office Manager on 10 Sept 2023
Dear Mr. Rozis,Thank you for your feedback. We're glad to hear you found our hotel wonderful and appreciated our location. Your satisfaction is important to us, and we look forward to hosting you again in the future.

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived the service was excellent, personable and friendly and this continued throughout our stay. The rooms were excellent and spacious. The property is pretty close to the cathedral and therefore the old town where the recommendations for restaurants the staff made were all excellent.
Stayed 3 nights in Jul 2023
Response from Sonia González | Front Office Manager on 21 Aug 2023
Dear Mr. Clarke, Thank you very much for sharing your experience in Antigua Palma. We are delighted that you enjoyed your stay and we greatly appreciate your kind words towards our staff. We strive every day to provide excellent service and create memorable experiences and it is gratifying to know that we succeed. We are also very pleased that you enjoyed our emblematic location in the center of Palma. We look forward to welcoming you soon!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Sonia González | Front Office Manager on 25 Jul 2023
Dear Mr. Simmons, We are very pleased to have been able to host you at our hotel. Thank you very much for your positive review of our Antigua Palma, it is really gratifying to know that you enjoyed your stay with us. We hope to see you soon in our hotel!

10/10 Excellent

Julie

Stayed 4 nights in Jul 2023
Response from Sonia González | Front Office Manager on 21 Aug 2023
Dear Ms. MckeownThank you very much for your very positive feedback about your stay in Antigua Palma. We are delighted that you enjoyed your stay with us and look forward to welcoming you again!Best regards,

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Sonia González | Front Office Manager on 25 Jul 2023
Dear Ms. Adams, We greatly appreciate your positive comments about our hotel. It is a pleasure to have contributed to make your vacation a delightful one. We look forward to welcome you again at our Antigua Palma Hotel.

10/10 Excellent

Gavin

Stayed 2 nights in Jul 2023
Response from Sonia González | Front Office Manager on 21 Aug 2023
Dear Mr. Smith,Thank you very much for your fantastic review of your recent stay at our Antigua Palma. We are delighted that you enjoyed your stay and hope to see you again very soon! Best regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional service and very comfortable stay.
Stayed 3 nights in Jun 2023
Response from Sonia González | Front Office Manager on 25 Jul 2023
Dear Mr. Risdale, Thank you very much for sharing your positive experience. We are very happy to hear that you had a fantastic stay and that our service contributed to make your vacation unforgettable. We would love to welcome you again in our Antigua Palma Hotel!

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sonia González | Front Office Manager on 2 Jul 2023
Dear Mr. Payne, Thank you for choosing our hotel and for sharing your positive review. We are incredibly grateful for comment and it would be our pleasure to welcome you back for another exceptional stay whenever your travels bring you to our sunny Palma.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel!
The staff were incredibly friendly and helpful, the hotel is beautiful and comfortable, and the location can’t be beat. Would absolutely stay there again!
Stayed 3 nights in Jun 2023
Response from Sonia González | Front Office Manager on 2 Jul 2023
Dear guest, We truly appreciate you taking the time to share your positive experience with us. We are thrilled to hear that you had a fantastic stay at our hotel. Providing exceptional service and creating memorable experiences for you is at the core of what we do, and it brings us great joy to know that we succeeded in making your stay enjoyable. We look forward to welcome you again in our Antigua Palma!

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Tifany Gómez I Front Desk Manager on 14 May 2023
Dear Mr. Kieron, You don't know how happy we are to see scores like these. We hope you have enjoyed every stay at Antigua Palma as much as we have enjoyed hosting such lovely guests as you. We look forward to seeing you again soon. Best Regards,

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Tifany Gómez I Front Desk Manager on 14 May 2023
Dear Mrs. Nina, We hope you had a very good experience during your stay in Antigua Palma. We hope to welcome you in the near future and if possible, improve your experience.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent.
Stayed 2 nights in Mar 2023
Response from Tifany Gómez I Front Desk Manager on 7 Apr 2023
Dear Robert, Thank you for sharing your time with us at Antigua Palma. We are delighted to have contributed our positive contribution to your experience. We look forward to seeing you again in the near future. Best Regards,

10/10 Excellent

Mellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!!
Antigua Palma is an outstanding hotel. The staff are most friendly, the roof is fantastic and the rooms are lovely. The location is perfect for walking everywhere and the breakfast was delicious. Highly recommend
Stayed 5 nights in Nov 2022
Response from Tifany Gómez I Front Desk Manager on 4 Jan 2023
Dear Mr/Mrs. Mellen, We really appreciate your taking the time to rate our services during your stay. It makes us really joyful to know that you have appreciated every single corner of our Casa Noble such as our cosy terrace, our relaxing Oasis SPA and the exquisite breakfast with local products that we offer every day. We will pass on to all our departments your nice comments as they make us keep on working better and giving a unique and exceptional service which is what all our guests at Hotel Antigua Palma deserve. We look forward to welcoming you with open arms in the very near future. Best Regards, Tifany Gómez I Front Desk Manager

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very comfortable bedrooms and a superb roof terrace, served by delightful staff.
Stayed 1 night in Nov 2022
Response from Yours sincerely, Tifany Gómez – Front Desk Manager on 14 Nov 2022
Dear David, Thank you is simply not enough for the benefit of having you as our guests. Thank you very much for choosing us and for giving us the opportunity to meet your expectations. We will pass on your words to our team with the goal of moving forward with the motivation to do an exceptional job for our loyal guests.

10/10 Excellent

TS

Stayed 2 nights in Oct 2022
Response from Tifany Gómez – Front Desk Manager on 14 Nov 2022
Dear Guest, Thank you for sharing your comments following your stay in Hotel Antigua. We are happy to learn that you had an excellent experience and look forward to welcoming you back to Palma de Mallorca!Yours sincerely,

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an amazing hotel. The perfect location, the beautiful rooms, the wonderful spa, the views from the roof terrace and the most amazing of staff. Loved it. Every last minute.
Stayed 4 nights in Oct 2022
Response from Tifany Gómez – Front Desk Manager on 14 Nov 2022
Dear Nick, Wow! what a wonderful review about yor stay in Antigua Palma!The entire Antigua Palma team is incredibly grateful for the kind review you shared. We are glad that you were pleased with your room as well as that you enjoyed our SPA and rooftop terrace, finally that you mentioned that we have a friendly and helpful staff is a great motivation for us to keep moving forward.Yours sincerely,

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for something unique where the staff will make you feel welcome and looked after, in a very clean and beautiful environment, Antigua Palma Casa Noble is the place to go. From the moment we arrived to our departure, staff from the hotel cared about every detail of our stay including booking of our restaurants and advising us of places worth visiting. The hotel is situated in the heart of the old town in Palma, therefore, perfect walking distance to anything around the city centre. However, if you are looking for a place to drive a car, parking is a major issue and driving on the little streets of the old town is definitely a challenge. Hotel is beautifully designed and definitely for couples. You can relax and enjoy a drink on the stunning roof top terrace and dip in the very small plunge pool if you wish. Overall we had a fabulous 5 days in the hotel and would definitely recommend to anyone looking for a beautiful and very clean boutique hotel in the heart of the old town in Palma.
Stayed 5 nights in Oct 2022
Response from Tifany Gómez I Front Desk Manager on 24 Oct 2022
Dear Stephen, You don't know how happy we are to read reviews like this! All our departments work day in and day out, to provide excellent and impeccable service to make the guest experience unforgettable.We hope you enjoyed your stay as much as we enjoyed having guests like you.Best Regards,

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Super cozy and modern. Amazing breakfast as well
Stayed 3 nights in Aug 2022
Response from Tifany Gómez I Front Desk Manager on 24 Oct 2022
Dear Mr. Jaqueline, It is really a pleasure to know that despite having spent a short time with us, you have enjoyed the small details that make every corner of our noble house so special. We look forward to welcoming you again in the near future.Best Regards,

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Excellent staff.
Stayed 3 nights in Aug 2022
Response from Tifany Gómez I Front Desk Manager on 24 Oct 2022
Dear Mr. Richard, You don't know how happy we are with this kind of reviews, it is a pleasure for us to be at your complete disposal for whatever we can help you with.We hope to see you in the near future very soon.Best Regards,

8/10 Good

Mani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good boutique hotel. The spa isn’t really a spa. The parking is a huge issue and not enough of it. At 500+ per night you should get somewhat of better parking.
Stayed 2 nights in Jul 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Emma

Stayed 5 nights in May 2022

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm and welcoming. The hotel is charming. Our room was lovely.
Stayed 3 nights in Mar 2022
Response from Tifany Gómez. Front Desk Manager on 6 May 2022
Dear lori, We are delighted to read your review of our establishment. We are infinitely grateful that you have taken your time to value our services, because, all our team works every day to improve all our services and thus provide an optimal service to our guests. We sincerely wish to welcome you in Antigua Palma to enjoy the city. Best Regards,

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2022
Response from Casilda Beltrán | Hotel Manager on 30 Mar 2022
Dear Cameron, We would like to thank you for reviewing your stay. Kind Regards,

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely personal Hotel.
Lovely room, rooftop pool is more of a plunge pool and quite a small area. All of the staff were very helpful and the breakfast was really good, Eggs Benedict was on offer and was expertly cooked. The hotel and room were immaculately clean and air conditioning was nice and cool.
Stayed 1 night in Oct 2021
Response from Casilda Beltrán | Hotel Manager on 16 Nov 2021
Dear Adrian, We would like to thank you for leaving your feedback. We are delighted to read you enjoy your experience at Antigua Palma, especially the breakfast. We hope to welcome you very shortly. Kind Regards,

10/10 Excellent

Finlay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Escape
Fantastic luxury hotel with brilliant level of service. Professional but also very personal.
Stayed 4 nights in Oct 2021
Response from Casilda Beltrán | Hotel Manager on 16 Nov 2021
Dear Finlay, We would like to thank you for reviewing Antigua Palma. We feel absolutely plased to read the words mentioning the service provided. We hope to have the pleasure to welcome you back! Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from Casilda Beltrán | Guest Experience Manager on 2 Jul 2021
Dear guest, Thank you for such unbeteable score! We hope to have the pleasure to welcome you very soon. Kind Regards, Casilda Beltrán

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and great room
Stayed 1 night in Jan 2020
Response from Javier - Hotel Manager on 30 Jun 2020
Dear Raisa, Thank you very much for taking the time to share your experience in Antigua Palma. I am really glad to know that you enjoyed the service and the room. We look forward to welcoming you again in a not distance future. Warm Regards,

10/10 Excellent

Reshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty hotel
Lovely pretty hotel.
Stayed 3 nights in Feb 2020
Response from Casilda Beltrán | Guest Experience Manager on 7 May 2020
Dear Reshad, Thank you for your kind words regarding the hotel. We hpe to have the opportunity to welcome you back at Antigua Palma! Kind Regards, Casilda Beltrán Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty little hotel
Great looking little hotel
Stayed 3 nights in Feb 2020
Response from Casilda Beltrán | Guest Experience Manager on 7 May 2020
Dear Reshad, Thank you for your kind words regarding the hotel. We hpe to have the opportunity to welcome you back at Antigua Palma! Kind Regards, Casilda Beltrán Guest Experience Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Casilda Beltrán | Guest Experience Manager on 27 Feb 2020
Dear Guest, We would like to thank you for rating us with the highest score possible. Kind regards,

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, amazing, quiet location in Old Town, amazing staff and service. Great for a short break. Look forward to returning.
Stayed 5 nights in Dec 2019
Response from Casilda Beltrán on 2 Mar 2020
Dear Steven, We would like to thank you for rating us with the highest score possible. Kind regards

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and welcoming staff although a little hard to find down a small side street.
Stayed 1 night in Dec 2019
Response from Casilda Beltrán | Guest Experience Manager on 10 Mar 2020
Dear Ian, We would like to thank you for leaving such a fasntastic review, thank you for appreciating the service provided. Kind Regards, Casilda Beltrán Guest Experience Manager

8/10 Good

Anna Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in great area.
We had a great Xmas week in Palma and Antigua Hotel was perfectly situated in the old part of town and 10min walk to pretty much anything. The hotel had very nice and clean rooms, a great roof top terrace and a small spa that one can book for a 45min use, once per stay (a little too short and the temperature of the jacuzzi a bit cold). My partner thought the bed were a little too firm, to me it was okey. Not a big fan though of bathrooms without a door that can close.. just a sliding glass door. Breakfast was very nice, fresh fruit, cereals, bread with a good variety of spreads, also traditional Spanish, as well as a hot menu that was included. We never tried the dinner restaurant. Over all a very nice hotel that we would recommend, and the staff was great and super helpful.
Stayed 6 nights in Dec 2019
Response from Casilda Beltrán | Guest Experience Manager on 25 Mar 2020
Dear Anna Sofia, We are very glad to hear you enjoyed your Christmas time with us! We feel delighted to read your kind words regarding the rooms, service and location of the hotel. We would like to apologize if you did not like the bathroom desing, we have taken note of your feedback. Kind Regards, Casilda Beltrán Guest Experience Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous new hotel in the heart of Palma, definitely worth a visit
Stayed 4 nights in Sep 2019
Response from Casilda Beltrán | Guest Experience Manager on 10 Mar 2020
Dear Guest, Thank you for your kind words regarding your last stay in Palma, we absolutely appreciate your feedback. Kind Regards, Casilda Beltrán Guest Experience Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from Casilda Beltrán | Guest Experience Manager on 25 Mar 2020
Dear Guest, We would like to thank you for rating us with the highest score possible. Kind regards, Casilda Beltrán Guest Experience Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
excellent service pleasant staff from reception to room service to cleaning lovely property
Stayed 5 nights in Aug 2019
Response from Casilda Beltrán | Guest Experience Manager on 25 Mar 2020
Dear Guest, We would like to thank you for rating us with the highest score possible! We feel very proud of the staff and we are very glad to read you have appreciated our service. Kind Regards, Casilda Beltrán Guest Experience Manager

10/10 Excellent

Remo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Casilda Beltrán | Guest Experience Manager on 25 Mar 2020
Dear Guest, We would like to thank you for rating us with the highest score possible. Kind regards, Casilda Beltrán Guest Experience Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Casilda Beltrán | Guest Experience Manager on 2 Aug 2019
Dear Guest, We would like to thank you for sharing your feedback with us. Kind Regards, Casilda Beltrán

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Casilda Beltrán | Guest Experience Manager on 2 Aug 2019
Dear Guest, We would like to thank you for sharing your feedback with us. Kind Regards, Casilda Beltrán