Property amenity

Reviews of Fairfield Inn & Suites by Marriott Pottstown Limerick

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 234 reviews" "
Rating 8 - Good. 45 out of 234 reviews" "
Rating 6 - Okay. 11 out of 234 reviews" "
Rating 4 - Poor. 7 out of 234 reviews" "
Rating 2 - Terrible. 8 out of 234 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jerri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The temperature in the room went from too cool to too warm while trying many different settings. The fire alarm went off at 6 am waking us up and the desk clerk had no idea why it happened. This is our second visit to Fairfield that the fire alarm went off in the night.
Stayed 2 nights in May 2024
Response from Brian on 12 May 2024
I'm sorry to hear that you did not enjoy your stay with us. Unfortunately we cannot control the fire alarm system. It will go off when it senses trouble. We rely on the Fire Department to investigate the situation and inform us.

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was there on business! Quiet, clean with a great breakfast! What more do you need!
Stayed 2 nights in Feb 2024
Response from Brian on 5 May 2024
Thank you so much for the excellent review! We're so glad you enjoyed and hope to see you again soon.

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brian on 30 Mar 2024
Thank you for the excellent rating. Hope to see your again soon.

8/10 Good

Raquel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems like a newer property. Clean and seems safe.
Stayed 1 night in Mar 2024
Response from Brian on 18 Mar 2024
Thank you for the excellent review! We're so glad you joined us. Hope to see you again soon.

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was so friendly and accomadating
Stayed 2 nights in Mar 2024
Response from Brian on 11 Mar 2024
Thank you for the excellent review and very kind words. We hope to see you again soon.

8/10 Good

Molly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night solo traveling for work. Check in and check out staff was very friendly and helpful. Breakfast was great, bed was comfortable. Shower was awesome. Will stay again if in the area!
Stayed 1 night in Mar 2024
Response from Brian on 8 Mar 2024
Thanks for the great review! We're so glad you enjoyed your stay and we look forward to seeing you again.

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brian on 28 Feb 2024
Thank you for that great rating! We're thrilled you enjoyed your stay and hope to see you again soon.

8/10 Good

Bridget

Liked: Cleanliness, amenities, property conditions & facilities
The room was really clean and comfortable- bit of a ‘salty’ concierge at the front desk, but the other staff really nice. My complaint is that whenever I travel with my dog, I get the ‘dog room’ and still have to pay a hefty $75 cleaning fee. My room was on the first floor and had the front flood lights shine directly at my window. Even the curtains couldn’t keep the light out. I’m annoyed that I still need to pay so much money in addition to getting the bottom rung for a room.
Stayed 1 night in Feb 2024
Response from Brian on 28 Feb 2024
Thanks for your feedback. I'm happy to hear that overall your stay was great. We hope to have an opportunity to serve you again soon.

10/10 Excellent

Carlos and Larizsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are frequent visitors of this location. The entire staff has always been friendly. They have excellent clean rooms. Julie, Amanda and Briqn are always very welcoming. We appreciate all they do for us. We have enjoyed that we stayed at this location.
Stayed 2 nights in Feb 2024
Response from Brian on 28 Feb 2024
Thanks for that excellent feedback. We love seeing guests come back time and time again. It was great to see you again.

10/10 Excellent

Dalma, bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is like the 3rd time that I am staying here, no complaints whatsoever. I will stay here over and over.
Stayed 1 night in Feb 2024
Response from Brian on 28 Feb 2024
Thanks for the great review! We're so glad to be able to provide you consistent excellent service keeping you coming back. We look forward to seeing you again.

10/10 Excellent

Kenneth, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brian on 21 Feb 2024
Thank you for that excellent rating! We're so pleased to have you and we hope to see you again soon.

10/10 Excellent

Franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is wonderful except that it does not have chargers for electric cars.
Stayed 1 night in Feb 2024
Response from Brian on 19 Feb 2024
Thank you for your feedback and excellent review. Charging stations are something we're working on, but want to make sure its compatible for all vehicles. Hopefully you'll see this feature soon.

10/10 Excellent

Nancy

Stayed 1 night in Feb 2024
Response from Brian on 27 Mar 2024
Thank you for taking the time to share your review! We're so glad that you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing from check in to check out was fantastic help with luggage in and out.i was so surprised they asst you with snacks everything. Thank you Fairfield John
Stayed 1 night in Feb 2024
Response from Brian on 7 Feb 2024
Thank you for taking the time to leave such a great review! We love hearing excellent feedback like this. We hope to have the opportunity to serve you again.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and staff was very professional
Stayed 2 nights in Feb 2024
Response from Brian on 5 Feb 2024
Thanks for the excellent review! We hope to see you again soon.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brian on 30 Jan 2024
We greatly appreciate that excellent score. We work hard to provide each guest an excellent stay and we to have the opportunity to serve you again soon.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Brian on 19 Jan 2024
Thank you for taking the time. We appreciate the high rating.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent in all regards. Nice room, great location, good breakfast and outstanding employees.
Stayed 2 nights in Jan 2024
Response from Brian on 19 Jan 2024
Thanks for that excellent review! We strive to make every stay a positive experience for our guests. We are so glad we've been able to provide you with that. We hope to see you again.

10/10 Excellent

Nikki Angelo, Bogota

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brian on 17 Jan 2024
Thank you for the excellent rating. We hope you'll stay with us again soon.

8/10 Good

amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Brian on 13 Jan 2024
Thanks for the excellent response. We're so glad your enjoyed your stay and hope we can serve you again in the future.

10/10 Excellent

Junfeng

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late at night, and the front desk staff member was super friendly. The breakfast was good.
Stayed 1 night in Jan 2024
Response from Brian on 10 Jan 2024
Thanks for taking the time to leave an excellent review! We're so pleased to have accommodated you and we to have that opportunity again soon.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brian on 10 Jan 2024
Thanks for the great rating. Hope to see you again soon!

10/10 Excellent

Nancy

Stayed 1 night in Dec 2023
Response from Brian on 30 Jan 2024
Thanks for the great rating! It was a pleasure to have you and we hope to see you again soon.

10/10 Excellent

Jabbar

Stayed 1 night in Jan 2024
Response from Brian on 10 Jan 2024
Thank you for that awesome rating we look forward to your staying with is again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for woman at desk upon arrival, all was very good. She ignored us, was swearing in discussion when we arrived & never acknowledged us. Gentleman who checked us in was fine.
Stayed 2 nights in Dec 2023
Response from Brian on 4 Jan 2024
Thank you for your feedback. I'm sorry to hear that you experienced difficulty upon checkin, but I'm glad to hear the rest of your stay was up to par. We hope to see you again.

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Brian on 30 Dec 2023
We thank you for the excellent rating. So glad you enjoyed your stay at the Fairfield by Marriott Pottstown and hope to have the opportunity to serve you again soon.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jim D.
Stayed 2 nights in Dec 2023
Response from Brian on 30 Dec 2023
Thank you for taking the time to leave us an excellent rating. We're so glad you enjoyed your stay and hope to see you again real soon.

10/10 Excellent

Belvon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brian on 29 Dec 2023
Thank you for the great rating. We're so pleased you enjoyed your time with us and hope to see you again soon.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet with great shower and comfy bed. Good breakfast and great fitness center.
Stayed 2 nights in Dec 2023
Response from Brian on 29 Dec 2023
Thank you for the kind words. You hit on many great amenities. We hope you come back soon.

10/10 Excellent

Robb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Brian on 27 Dec 2023
Excellent response! I'm so glad you enjoyed your time with us. Hope yo see you again soon.

10/10 Excellent

Veronica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023
Response from Brian on 27 Dec 2023
Thank you for the great review! We loved having you and hope to see you again soon!

10/10 Excellent

Robb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Brian on 28 Dec 2023
Thanks for that excellent rating. We hope for many happy returns!

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Brian on 27 Dec 2023
Thanks for the excellent rating! So pleased to see such hugh scores!

10/10 Excellent

Trudi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Brian on 27 Dec 2023
Thank you for taking the time to leave a great rating. Were so glad to have given you a pleasant stay. Hope to see you again.

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brian on 18 Dec 2023
Thanks for the great rating. Hope to see you again.

10/10 Excellent

Ivette Emília

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brian on 16 Dec 2023
Thank you for taking the time to leave a great review. We appreciate the high marks and hope to see you again.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brian on 12 Dec 2023
Thanks for the great rating. It was a pleasure to have you and we hope to see you again soon.

10/10 Excellent

William

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2023
Response from Brian on 9 Dec 2023
Thanks for that excellent score! So pleased you enjoyed your time with us. Hope to see you again soon.

10/10 Excellent

Jabbar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Brian on 5 Dec 2023
Thank you for that fantastic response. We aim to please and it looks like we hit the nail on the head. We hope to have the opportunity to serve you again.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Brian on 5 Dec 2023
Thank you for taking the time to leave such a great rating! We're so pleased that you have an excellent experience and we hope to see you again soon.

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2023
Response from Brian on 27 Dec 2023
Thank you for the great rating! We work hard to provide each guest a positive stay experience. We hope to have the opportunity to serve you again soon.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here four years ago before covid and it is still a great place to stay.
Stayed 1 night in Nov 2023
Response from Brian on 29 Nov 2023
Thanks for the great review David! We're happy to see you again. We've been voted the #1 Hotel in Pottstown for many years because our guests have come to expect the same, consistent, excellent service. We hope to see you again soon.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this will be my Go-To site when I visit the area again.
Stayed 2 nights in Nov 2023
Response from Brian on 28 Nov 2023
Thanks for the great review! We're so pleased that you choose to stay with us so often. We are excited to see you again.

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Nov 2023
Response from Brian on 28 Nov 2023
Thanks for the great review. We appreciate the high marks. We hope to have the opportunity to serve you again.

4/10 Poor

Aubrey

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities
Expected more amenities for the high cost of the stay. Could have stayed elsewhere for half the price.
Stayed 1 night in Nov 2023
Response from Brian on 28 Nov 2023
Thank you for taking the time to share your feedback. I'm sorry to hear that we did not wow you during your visit. We hope to have an opportunity to exceed your expectations next time.

10/10 Excellent

Erica, New York

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice mid range hotel. We brought our dog and he was very happy and comfortable in the room! The hotel is very easy to get to from Rt 100, but it’s basically in a shopping center so there’s nowhere to walk the dog.
Stayed 1 night in Nov 2023
Response from Brian on 24 Nov 2023
Thank you for taking the time to leave an excellent review. We're so glad you and your dog enjoyed your stay. Our property has a pet relief area in the rear of our property, but are withing walking distance of Memorial Park and Riverfront Park which are pet friendly have some great trails.

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Brian on 28 Nov 2023
Thank you for taking the time to leave such a great rating! It was a pleasure to have you and we hope to see you again soon.

10/10 Excellent

dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge. Breakfast is limited but enough to get your day started. Definitely stay again.
Stayed 1 night in Nov 2023
Response from Brian on 24 Nov 2023
Thanks for the great comments and for taking the time to share them. We hope you have the opportunity to see us again.

10/10 Excellent

Robb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
night in Pottstown
Check in was quick. Room was clean and comfortable. Staff was friendly.
Stayed 1 night in Nov 2023
Response from Brian on 6 Nov 2023
Thanks for taking the time to leave such an excellent review. We're so glad you enjoyed your time with us and hope to see you again soon.

10/10 Excellent

Sally, Green Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for why I was in Pottstown. Staff was outstanding, very attentive and on top of things. Breakfast was well done with excellent variety of offerings. All good!
Stayed 3 nights in Nov 2023
Response from Brian on 6 Nov 2023
Thanks for the kind words and excellent rating! We're the #1 Hotel in Pottstown and try to live up to that award with every guest. So happy you got to experience our warm hospitality.