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Reviews of Art Suites Spalena

3.5 out of 5
Art Suites Spalena
5 Spálená, Prague, Praha

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Art Suites Spalena Team on 20 Nov 2019
Dear Valued Guests, thank you for your feedback! We hope to see you again at our apartments! Best regards, Art Suites Spalena Team

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in a good location
The apartment was very nice and convenient to much of Prague. We missed that it didn't have air conditioning, so we had to leave the windows open and use the fans due to a heat wave in Prague. With the windows open, the streets were pretty noisy. We should have read the description better
Stayed 4 nights in Aug 2019

8/10 Good

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great amenities and clean
Stayed 7 nights in Jun 2019
Response from Art Suites Spalena Team on 20 Aug 2019
Dear Bryan, thank you for your review and for choosing our apartments. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our apartments. Best regards, Art Suites Spalena Team

8/10 Good

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in Prague
In our family vacations in Prague (2 adults and 2 kids), we stayed 2 nights in Art Suites Spalena from 13th to 15th June, the location of the apartments is great, just a 5 minutes walk to the metro station Národní trída. Cleaness and the conditions of the apartment were excellent, wifi works fine, etc, we really enjoy it . Also the apartment has heating, but in summer time the apartment realy needs air condition in order to be a 5 stars option.
Stayed 2 nights in Jun 2019
Response from Art Suites Spalena Team on 26 Jun 2019
Dear Alonso, thank you for your review and for choosing our apartments. We took special care to keep rooms cool despite the fact that it is almost impossible to get approval to install usual conditioning systems in Unesco’s protected downtown Prague. The rooms are equipped with sun screening blind, fans, thermo-windows. You have cold refreshments in the minibar. The building itself has thick brick walls that particularly well preserve the cool. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our apartments. Best regards, Art Suites Spalena Team

6/10 Okay

Hin Hoong

Liked: Property conditions & facilities
Disliked: Staff & service
Disappointed
Air conditioning was not available thus have to open windows to prevent stuffy. however when windows were open noise from the street below is disturbing. Reception area at the apartment(Spalena 5) cannot help much as most issues have to be at Spalena 33. When checking in, the procedure has to be at spalena 33 which later we have to drag our bags to Spalena 5. Troublesome. So is the storage of luggage when checking out. Toilet bowl is without washing facilities. Wifi was very slow.
Stayed 6 nights in May 2019
Response from Art Suites Spalena Team on 26 Jun 2019
Dear Hin Hoong, thank you for your feedback! We are sorry to read that you are disappointed with your stay. We took special care to keep rooms cool despite the fact that it is almost impossible to get approval to install usual conditioning systems in Unesco’s protected downtown Prague. The rooms are equipped with sun screening blinds, fans, thermo-windows. You have cold refreshments in the minibar. The building itself has thick brick walls that particularly well preserve the cool. There is no reception at Spalena 5, there is only security desk for 24h. Reception is situated just in 2 minutes walking at Spalena 33, it is open from 8:00 till 23:00. If you experience any issues during your stay please let our reception know so we could help immediately. We will check the wi-fi connection. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Art Suites Spalena Team

10/10 Excellent

Eileen

Great apartment, great location! Stayed a few nights and everything was perfect. Lots of space, very clean and extra plus was a washer and dryer. Would definitely stay here again.
Stayed 3 nights in Nov 2018
Response from Art Suites Spalena Team on 17 Dec 2018
Dear Eileen, thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards, Art Suites Spalena Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large Apartment in Central Location
The apartment is very spacious and clean. The small kitchen area is perfect for self-catering if you don't want to eat out for every meal (we stayed in for breakfasts) and has all the required equipment. Guests are provided with complimentary bottled water and coffee capsules for the coffee maker - only complaint here is that they were not replenished on the last night of our stay and we had to buy coffee for our last breakfast in the apartment. The apartment is a 5 minute walk from a Tesco for groceries and there are Tram and Metro stations within that 5 minute walk as well. Charles Bridge is a 15 minute walk with the Castle a further 10. The apartment itself is very comfortable and we would stay again. Our only complaint was that there was no air conditioning - it was very hot when we stayed. Fans were provided; but leaving the windows open is not an option with the trams running just outside. The Lemon Leaf restaurant - less than 5 minutes away, offers excellent Thai Food as well!
Stayed 5 nights in Aug 2018
Response from Art Suites Spalena Team on 22 Aug 2018
Dear Valued Guests, thank you for your positive comments! We apologize for an inconvenience with coffee capsules. If there is any issue please feel free to contact our main reception. You can call, sms us by telephone, viber, whatsapp, email or just come to Spalena 33. We will do our best to help immediately! It is our hope that your next visit is around the corner! Best regards, Art Suites Spalena Team

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean apartment, great style and great amenities!
The apartment is very well furnished and clean. I really loved the kitchen, which included a dishwasher and all necessary cooking tools. The apartment also has a washer and dryer. My only complaint is that the apartment was very hot and opening the windows at night was not an option because of the frequent (and loud!) trains passing by. If you keep the windows closed (double windows), the noise of the trains is barely heard.
Stayed 4 nights in May 2018
Response from Art Suites Spalena Team on 9 Jun 2018
Dear Brandie Thank you for taking the time to post a review. It was a real pleasure to read that you enjoyed the room. We already put fans in the apartments! We hope to welcome you again at Art Suites Spalena. Best regards, Art Suites Spalena Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
10 Out of 10 Points
Nice and cosy appartment with a lot of space including full equipped kitchen. Very comfy beds and super room service and easy & fast communication with the owner. Also the security guys at the entrance are super friendly and helpful. In addition, the location is very central which is convenient if one comes by public transportation / without a car. I highly recommend this Appartement and will surely book again.
Stayed 3 nights in May 2023

10/10 Excellent

SILVIA ELENA

Travelled with family
Liked: Cleanliness, room comfort
Wonderful place in wonderful city
Wonderful place very near all the main attractions. No need to use the car, just walk ot take the tramway in front of the apartment. Only issue wifi not working but you can live without it...
Stayed 3 nights in Dec 2022
Response from Residence spalena on 14 Jan 2023
Dear Silvia Elena! Thank you for you review! We are glad to hear such kind opinion from you.

8/10 Good

Jonathan, Gardanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très beau volume, bien agencé. Le canapé lit mériterai d'avoir un matelas plus confortable
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo muy correcto, excepto en el tema de la ventilación, ya que la temperatura dentro del apto. era alta , y no son suficientes los 2 ventiladores que hay. Pero en cuanto al resto, limpieza, decoración, etc .todo muy bien
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family staying in Spalena
Very happy big space nice area
Stayed 7 nights in Jul 2019
Response from Art Suites Spalena Team on 20 Aug 2019
Dear Valued Guests, thank you for your review and for choosing our apartments. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our apartments. Best regards, Art Suites Spalena Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
It was a fantastic holiday, it feels like home our stay in the apartment, spacious, clean and accomodating staff. Love to be back in Prague and preferably stay on the same apartment.
Stayed 4 nights in Jul 2019
Response from Art Suites Spalena Team on 20 Aug 2019
Dear Valued Guests, thank you for your review and for choosing our apartments. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our apartments. Best regards, Art Suites Spalena Team

6/10 Okay

Knut Einar

Disliked: Cleanliness
Stayed 1 night in Jul 2019
Response from Art Suites Spalena Team on 20 Aug 2019
Dear Knut Einar, thank you for your feedback and for choosing our apartments. We would really appreciate if could tell us what did you like and what you did not like during your stay. We are looking forward to having you again as a guest in our apartments. Best regards, Art Suites Spalena Team

8/10 Good

Wan Chuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Art Suites Spalena Team on 20 Aug 2019
Dear Wan Chuen, thank you for your score and for choosing our apartments. We are looking forward to having you again as a guest in our apartments. Best regards, Art Suites Spalena Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Art Suites Spalena Team on 26 Jun 2019
Dear Valued Guests, thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards, Art Suites Spalena Team

8/10 Good

Torbjörn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Art Suites Spalena Team on 26 Jun 2019
Dear Torbjörn, thank you for your review and for choosing our hotel. We are looking forward to having you again as a guest in our hotel. Best regards, Art Suites Spalena Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Art Suites Spalena Team on 4 Jul 2018
Dear Valued Guest, thank you for your feedback! We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best regards, Art Suites Spalena Team

10/10 Excellent

Katarína

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mimoriadne príjemné, čisté a pohodlné.
Response from Tým Art Suites Spalena on 2 Apr 2018
Vážená paní Kataríno, děkujeme, že jste si k pobytu v Praze vybrala naší apartmány. Moc nás těší, že se Vám u nás líbilo a budeme rádi, když Vás budeme moci v budoucnu opět přivítat. Tým Art Suites Spalena