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Reviews of Secret Garden - Hostel

2 out of 5
Secret Garden - Hostel
Antepara E4 60 y Rios, Quito

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 28 reviews" "
Rating 8 - Good. 7 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

FENG

Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

I like the atmosphere which is a result of the helpful staff and guests. It gets lively with happy hour extending into the mid evening. Only been here a few days but that’s my cursory impressions.
Stayed 3 nights in Dec 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
We booked a private room, it was very small but very clean. It was a perfect option after arriving at 12.30am from Amazon tour. The bus parks right outside. The staff are great and so helpful. Luggage storage and laundry is also available
Stayed 2 nights in Jun 2023

10/10 Excellent

Rachel, Purchase

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Jon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
If you need sleep don't come here!
I unfortunately booked 4 nights here. The check in his several flights up narrow stairs..I lugged my heavy suitcase up to check in and messed up my back. Music goes nightly to 11pm so if you need some sleep or have a early travel day forget it. This is not a place that is serene more of a funky gathering spot . Shower near my room was out of order. Overall late night music EVERY night was too much for me personally. Staff was nice and view was great...
Stayed 1 night in Dec 2022

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, makes it easy to go to Cotopaxi
It has a nice vibe. I'd go there again. Restaurant and bar are particularly nice. Avocado toast for breakfast!! Great to have a family room available. Staff and volunteers were so helpful. The free walking tour was informative and enjoyable. Laundry service available. Staying the night before taking their shuttle to sister property at Cotopaxi is a particularly good idea.
Stayed 1 night in Jun 2022

8/10 Good

chris

Liked: Cleanliness, property conditions & facilities, room comfort
good stay
lots of activities and easy to meet people. Location is good. The hostel sometime charge more for taxi compare to if you call yourself or use uber. For example, uber from airport to hostel is about $25 but the hostel will charge $28. However when I transfer from hostel to airport, I paid $20. the food is good @ the hostel but you probably can find cheaper and different type of food elsewhere. the staff is very responsive. It's fairly noisy at night till around 11 pm or so. Overall, it is a good stay.
Stayed 2 nights in May 2022

2/10 Terrible

sebastien

Disliked: Staff & service, property conditions & facilities, room comfort
disapointing
The only reason that i booked a room at that hostel its because my bus for my jungle trip was departure-arrival there. The guys at the reception didnt want to help me with taxi, he just tell me walk at the corner at street there should be one ( there were none...and i was waiting in the street at 23:45 in a location not that safe) and the wifi didnt works in the room , only in common area... So its a epic fail!!!
Stayed 1 night in May 2022

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
My room was awesome! The staff was super friendly and helpful. The walking tour was a great free add on with lots of good info. The upstairs patio has amazing views with free tea and filtered water
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The service was great
The place was good exept for the contraction that was going on. We have to move rooms three times. The noise and the Dust it was untakeble
Stayed 1 night in Nov 2021

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dialed in for independent travel!
Dialed in for independent travelers… receptionists will help you, the travel agency is on-site, everyone is super friendly and you can even take Spanish lessons!
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I liked the view in the rooftop, and the prices at the restaurant were half percet less as customer but in the rooms they didn't have heater, I got frozen! and they didn't have parking. So in the night i couldn't sleep well because i was checking everytime my car was ok. I had to look for another place to kept in Quito another day. The stuff was friendy but there were problems with communication before my check-in.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

2/10 Terrible

Benjamin

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful and beautifully unique spot with a great community. The rooftop is a perfect place to hang out and enjoy the views of the city. Would absolutely stay again when in Quito.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet enough for families.
Very good hostel. Bar and cafeteria Have a wonderful view of the city. Staff is very helpful in finding excursions. Best for us it was less than a block from the Wonderbus pick up point.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and the view from the rooftop is amazing!
Stayed 2 nights in Oct 2018

10/10 Excellent

Kelsey, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The atmosphere, help with tours and general desire to bring travelers together make this hostel one of the best places we've stayed in on our 2 month long trip! Would recommend to anyone traveling to Quito especially if Quito is your first stop as you may be able to find goood groups, have easier travel through thier services, and maybe find some new adventures!
Stayed 1 night in Jul 2018

8/10 Good

Geoff, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe
Excellent spot - good people, staff and facilities. Only some extra curtains in the bedrooms would help.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and popular hostal
Stayed for only one night, but the stat was very Nice. All the Staff is very Nice and helpful. Laundry service very efficient! Easy to book trips ad activities through the hostal. The restaurant/bar on the rooftop is very Nice! We were waking up very early and had a quite night, we were in a room on the bottom floor and it was not too noisy. Couldnt hear the bar from the room. Would definately stay again!
Stayed 1 night in Mar 2023

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, Secret Garden Quito
Great stay at Secret Garden. Amazing view over the old part of Quito on the rooftop terrace. There are many tours from the hostel and the personnel is very helpful with information and arranging transportation when needed.
Stayed 6 nights in Jul 2022

10/10 Excellent

Joakim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastisk sted. Forholdene er helt i top. Venligt og hjælpsomt personale
Stayed 4 nights in Dec 2021

10/10 Excellent

Tal

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Convivial et point de départ optimal pour partir à la découverte du reste du pays - organisation d’activités directement sur place
Stayed 1 night in Oct 2018

8/10 Good

EDUARDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Me encanto que en las noches hacen trivias y grupos para reunir a todos
Stayed 1 night in Nov 2019