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Reviews of Hotel NuVe Stellar

2.5 out of 5
Hotel NuVe Stellar
230 Jln Besar, Singapore, Singapore

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

YULI

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
a dirty hotel
Stayed 3 nights in Jul 2023

2/10 Terrible

Nabil

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel room was smelly, the bathroom tiles were mouldy, and cracked. It was extremely dated. The sheets were stained. The room was also very small. We booked a family room for 3, but on arrival there was only a double bed. A single bed had to be squeezed in leaving no room for us to move around or for our luggage. We were told that it was the largest room in the hotel. In fact it was a disable room. The door to the toilet kept jamming. The staff however was lovely and really helpful.he came and fixed the door and provided lots if air freshner. Overall it was not a pleasant stay and would not recommend this hotel despite the brilliant location, the smell was just too over powering.
Stayed 2 nights in Jul 2023

8/10 Good

Karen

Stayed 1 night in May 2023
Response from Izhar on 28 Jun 2023
Dear Karen,Thank you for your kind review. We are glad to know you enjoyed your stay with us. We hope to see you back again real soon!

10/10 Excellent

Sudhakar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was very comfortable and location is very accessible to approach other places
Stayed 7 nights in May 2023
Response from Izhar on 24 May 2023
Dear Sudhakar, Thank you for your time to share your experience. We are pleased to know that you enjoyed your stay and hope to see you again real soon.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room soundproof no good. Ring tone, chat in next room can hear clearly.
Stayed 7 nights in May 2023
Response from Izhar on 24 May 2023
Thank you for sharing your experience. We will strive to do better.We hope to get the chance to serve you again in the future.

8/10 Good

Mohammed

Business traveller
Liked: Staff & service
Not a bad choice but not a good choice too.
They provided a spacious room upon request. Front desk and staff very very very helpful. All amenities was there. Location was very good. But room was bit smelly and not maintained well. AC was making noise.
Stayed 6 nights in Mar 2023
Response from Izhar on 17 Apr 2023
Dear Mohammed,Thank you for the time to write us the review and where we can improve. We have informed the respective department on the faults and will strive to do better.We hope to get the chance to serve you again in the not too far future.

10/10 Excellent

Nurul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location. Clean and tidy. Housekeeping and reception are helpful and prompt in action.
Stayed 2 nights in Mar 2023
Response from Izhar on 17 Apr 2023
Dear Nurul,Thank you for the time to drop us a review. We are glad that we have met your expectations and we hope to serve you again in the near future.

10/10 Excellent

Joo Kay

Stayed 1 night in Feb 2023
Response from Izhar on 17 Apr 2023
Dear Joo Kay,Thank you for letting us know that you have enjoyed your stay with us.We hope to serve you again real soon!

8/10 Good

Thibaud

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

shil fang doreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the free old school snacks at the lobby. Check in was quick and staff are really friendly. Got an free upgrade to their stellar room, totally enjoy my soak in the bathtub.
Stayed 1 night in Feb 2023

2/10 Terrible

HAYATO

Business traveller
Disliked: Staff & service, property conditions & facilities
noisy. elevator front noise, street noise. window not completely shut. will never stay

6/10 Okay

Zhenmin

Liked: Cleanliness, staff & service
The room was smaller than showed in the photo, bathroom door was broken
Stayed 2 nights in Jul 2022

10/10 Excellent

James

Stayed 1 night in Jun 2022

8/10 Good

Jolen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Kit long

Stayed 2 nights in Oct 2023

8/10 Good

Claude

Stayed 5 nights in May 2023
Response from Izhar on 28 Jun 2023
Dear Claude,Thank you for the review. We hope to have you as our guest again soon.

10/10 Excellent

MINAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Apr 2023
Response from Izhar on 17 Apr 2023
Hello Minami, Thank you for taking the time to drop a review about your stay with us! We are glad we managed to fulfil your expectations perfectly. We hope you keep us in mind during your next visit!

10/10 Excellent

MINAMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good facilty. big room enough for one person.
Stayed 2 nights in Feb 2023
Response from Izhar on 17 Apr 2023
Dear Minami,Thank you for letting us know that we have serve you well. It is definitely an encouragement to the team to do better. We hope to serve you again soon!

6/10 Okay

fumio

Business traveller
Disliked: Cleanliness
Stayed 4 nights in Jun 2022