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Recensioner av Grand Villaggio Hotel

2.5 out of 5
Grand Villaggio Hotel
Khadeejah Bint Khuwaylid St, Abu Dhabi, Abu Dhabi

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 25 av 55 recensioner" "
8 - Bra i betyg. 13 av 55 recensioner" "
6 - Okej i betyg. 7 av 55 recensioner" "
4 - Dåligt i betyg. 3 av 55 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 55 recensioner" "

8,8/10

Renlighet

8,4/10

Personal och service

6,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Elton

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 6 nätter i november 2023
Svar från Room Division Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

2/10 Väldigt dåligt

Sherif

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service och bekvämligheter
As mature senior traveler i never expect to be treated with disrespect from a staff of a hotel based on race or clothes. Very rude staff name (shiva) not wearing security uniform questioning if we registered with the id before going up while clearly he sees the key cards in our hand. Im at 50s and i expect respect in such name hotel. While leaving dosens of teenagers going up and down without questioning them. Is it based on what we wearing or its pure racism. Didn't expect that from such hotel name
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are great
Svar från Room Division Manager 25 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

10/10 Fantastiskt

SHERIF

Bodde här 3 nätter i januari 2024
Svar från Hotel Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

8/10 Bra

Murad, Amman

Bodde här 9 nätter i januari 2024

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very Nice Hotel
Staff is helpful and always smiling, location is nice. Rooms are well furnished with a relatively large room area.
Bodde här 1 natt i januari 2024
Svar från Room Division Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

10/10 Fantastiskt

SHERIF

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice Hotel
Friendly Staff, very nice hotel, good location, a hotel that I would recommend.
Bodde här 7 nätter i januari 2024
Svar från Room Division Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

10/10 Fantastiskt

Ville

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great value for your money. Good hotel with very good service. Huge rooms.
Bodde här 2 nätter i januari 2024
Svar från Room Division Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Room Division Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

8/10 Bra

Daniel

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel. Good location without a car
Excellent, luxury hotel. Super helpful and friendly staff. Large room with mini fridge. Poorly designed bathroom. Impossible to take a shower without flooding the floor. A simple longer shower curtain that reaches all the way around three sides of the tub would fix the problem. Perfect location about 12 minute walk to central bus station for trip to airport and Dubai. Local bus no. 24 stops at corner and runs to the Grand Mosque in one direction and to the Marina mall in the other. Must pay by tap card which can be purchased ONLY by cash at a machine at the bus station, for example. There are restaurants and a grocery store at a very short walk from the hotel and a pedestrian tunnel to cross the main road.
Bodde här 3 nätter i januari 2024
Svar från Room Division Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

10/10 Fantastiskt

Mariano leonardo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Room Division Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

8/10 Bra

Mustafa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Room Division Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

8/10 Bra

Venkatarakesh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Room Division Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,

6/10 Okej

Ahmed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is ina very good location for central AbuDhabi. Was very convenient for travelling to the AbuDhabi Corniche, restaurants, shopping etc. Wahda Mall is nearby. The hotel is clean and room facilities are great. The staff are welcoming and helpful. The downsides are: 1. There are no restaurants inside the hotel. You have to go outside for even breakfast. 2. There is a nightclub on the top floor and we could hear the loud sound two floors below. The staff were kind to move us to the lower floors.
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Ahmed

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfort, clean, staff very supportive
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

MORENO

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bellissimo
Molto molto bene, pulito, grande e personale molto gentile e professionale.
Bodde här 1 natt i december 2023

8/10 Bra

Tariq

Gillade inte: Boendets skick och faciliteter
No breakfast or room service was a turn off point. Best part is location.
Svar från Hotel Manager 16 feb. 2024
Warm greetings from Villaggio hotels and Resorts!On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio hotels and Resorts.Kind regards,Hotel Manager

10/10 Fantastiskt

Kim Yuan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
5D4N stay
Hotel is conveniently located near a supermarket, pharmacy and eateries.
Bodde här 4 nätter i november 2023

6/10 Okej

Prajwol

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
It was too over priced for the service it provided.
Bodde här 1 natt i november 2023

6/10 Okej

Shankaran

Bodde här 5 nätter i november 2023

8/10 Bra

ALVARO

Bodde här 1 natt i november 2023

6/10 Okej

Mohammad

Affärsresenär
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like to thank Hary for the cleanliness of the room and daily assistance.
Bodde här 3 nätter i november 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023

10/10 Fantastiskt

Katsunori

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Eddie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent
Bodde här 7 nätter i oktober 2023
Svar från Hotel Manager 1 nov. 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back at Villaggio Hotel - Abu DhabiKind regards,

10/10 Fantastiskt

Marwan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Hotel Manager 1 nov. 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back at Villaggio Hotel - Abu DhabiKind regards,

2/10 Väldigt dåligt

Martin

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The staff in the hotel are very nice and helpful at all times. The hotel does have a club on the 14th floor and the 15th floor. You can hear the bass of the club all the way in your room every night until 4 am which is when they close. It is so hard to get a good night sleep. You are basically almost in the club while you are in the room trying to sleep.
Bodde här 7 nätter i oktober 2023
Svar från Hotel Manager 1 nov. 2023
Warm greetings from Villaggio Hotels and Resorts. It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotel - Abu Dhabi

10/10 Fantastiskt

Nabil, Katy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excellent location and courteous staff
Bodde här 8 nätter i september 2023
Svar från Hotel Manager 1 nov. 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back at Villaggio Hotel - Abu DhabiKind regards,

2/10 Väldigt dåligt

Martin

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The staff is incredibly nice and helpful but there’s a club on the 14th floor and the 15th floor. These clubs are extremely loud with very loud bass. You can hear the bass through your room all the way until 4 am which is when they close. This is so disturbing and makes it so hard to sleep. The rooms are fantastic for the price point but those clubs make it very tough to sleep with the bass playing through your room.
Bodde här 7 nätter i oktober 2023
Svar från Hotel Manager 1 nov. 2023
Warm greetings from Villaggio Hotels and Resorts. It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotel - Abu Dhabi

10/10 Fantastiskt

Marina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Hotel Manager 1 nov. 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back at Villaggio Hotel - Abu DhabiKind regards,

4/10 Dåligt

James, West Vancouver

Affärsresenär
Gillade: Renlighet
Gym and pool are only open after 9am most days and after 10am Wednesday and Thursday. For most business travellers, that's typically next to useless as we need to work out before the workday / conference.starts. I booked this hotel primarily because of the pool / gym but had no idea it wouldn't be open during useful hours. Please advertise the opening hours for the facilities more clearly so that people can decide to go elsewhere.
Bodde här 4 nätter i oktober 2023
Svar från Hotel Manager 1 nov. 2023
Warm greetings from Villaggio Hotels and Resorts. It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotel - Abu Dhabi

2/10 Väldigt dåligt

Martin

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 7 nätter i september 2023
Svar från Hotel Manager 1 nov. 2023
Warm greetings from Villaggio Hotels and Resorts. It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Villaggio Hotel - Abu Dhabi

8/10 Bra

Mohammed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i september 2023
Svar från Hotel Manager 1 nov. 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back at Villaggio Hotel - Abu DhabiKind regards,

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Location is good, room was nice and comfy. The staff was super friendly! They have a free valet parking. However, I had a joint room with a crying baby next door and I could hear him all night long! I couldn’t sleep. Otherwise I’d give it another chance.
Bodde här 1 natt i september 2023
Svar från Management Team, 28 sep. 2023
Dear Valued Guest Thank you for sharing your wonderful feedback with us. We are sincerely sorry to hear that you had issues that made your stay not up to your expectations. Your feedback is very valuable for us as we are continuously striving to increase the quality of guests' experience,We hope to welcome you back to Grand Villaggio Abu Dhabi again soon.Warm Regards,

10/10 Fantastiskt

Venkatarakesh

Bodde här 1 natt i september 2023
Svar från Management Team, 24 sep. 2023
Dear Valued Guest Thank you for sharing your wonderful feedback with us. We are delighted to hear that your stay with us exceeded your expectations and are pleased to hear that the customer service experience extended by the team left a positive impression on you.We hope to welcome you back to Grand Villaggio Abu Dhabi again soon.Warm Regards,

10/10 Fantastiskt

Ali

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Exceptional service
One of the most convenient stay I’ve ever had, everything was exceptional the staff were helpful and very friendly. They have upgraded my room once i checked inn. The hotel had 2 clubs yet it wasn’t too noisy and rooms were quiet, everything had been taken care of
Bodde här 3 nätter i september 2023
Svar från Management Team, 22 sep. 2023
Dear Ali,Thank you for sharing your wonderful feedback with us. We are delighted to hear that your stay with us exceeded your expectations and are pleased to hear that the customer service experience extended by the team left a positive impression on you.We hope to welcome you back to Grand Villaggio Abu Dhabi again soon.Warm Regards,

4/10 Dåligt

Mary Grace

Gillade inte: Boendets skick och faciliteter
All
Bodde här 1 natt i september 2023
Svar från Management Team, 15 sep. 2023
Dear Mary,Thank you for your time to post a review of Grand Villaggio Abu Dhabi. We are sincerely sorry to hear that you had issues that made your stay not up to your expectations. Your feedback is very valuable for us as we are continuously striving to increase the quality of guests' experience. We would like to hear more about your negative experience. Please feel free to contact me and we shall look into the issue to resolve it as soon as possible.We hope that we will have another opportunity to have you stay with us so we can exceed your expectations.Kindest regards,

8/10 Bra

ramy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Management Team, 4 aug. 2023
Dear Ramy, Thank you for sharing your wonderful feedback with us. We are delighted to hear that your stay with us exceeded your expectations and are pleased to hear that the customer service experience extended by the team left a positive impression on you.We hope to welcome you back to Grand Villaggio Abu Dhabi again soon.Warm Regards,

10/10 Fantastiskt

Essam

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i juli 2023
Svar från Management Team, 4 aug. 2023
Dear Valued Guest Thank you for sharing your wonderful feedback with us. We are delighted to hear that your stay with us exceeded your expectations and are pleased to hear that the customer service experience extended by the team left a positive impression on you.We hope to welcome you back to Grand Villaggio Abu Dhabi again soon.Warm Regards,

10/10 Fantastiskt

Muhammad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent hotel, Tea making facility, free water and room temperature control everything excellent
Bodde här 1 natt i juli 2023
Svar från Reservations Team 23 juli 2023
Dear Valued Guest Thank you for sharing your wonderful feedback with us. We are delighted to hear that your stay with us exceeded your expectations and are pleased to hear that the customer service experience extended by the team left a positive impression on you.We hope to welcome you back to Grand Villaggio Abu Dhabi again soon.Warm Regards,

8/10 Bra

Alaeddin

Bodde här 2 nätter i juli 2023
Svar från Hotel Manager 27 juli 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio Hotel - Abu DhabiKind regards,

2/10 Väldigt dåligt

Timothy

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Would not stay there again.
The fire alarm went off twice in the night fir the building. The elevators ding constantly. Way too noisy. And the hallways smell like a bad strong perfume.
Bodde här 3 nätter i februari 2023
Svar från Fady Hanna 31 mars 2023
Warm greetings from Villaggio Hotels and Resorts. It is with great apprehension and regret we received your feedback regarding your recent stay with us.On behalf of the management, we would like to extend to you our sincerest apologies for the inconvenience this might has caused you.As part of our drive to resolve and prevent such issues, we have already forwarded your comments to the concerned department for action. We will surely take a number of measures and will make every effort to ensure that this issue will not happen again in the future.We thank you for bringing this matter to our attention. We greatly value your constructive feedback about our services, and please accept our apologies once more.We certainly do not wish to lose you as a valued customer. We are confident that a future visit will better reflect our commitment to customer satisfaction.Again, we highly appreciate your support, and we look forward to welcoming you back to Grand Villaggio Hotel - Abu DhabiKind regards,Hotel Manager

10/10 Fantastiskt

Medhat

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
all good except while checking out, they asked to wait to check the room, even there is no any mini bars or aminities
Bodde här 1 natt i februari 2023
Svar från Fady Hanna 31 mars 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio Hotel - Abu DhabiKind regards,Hotel Manager

8/10 Bra

Manuel González

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Precio calidad aceptable, limpio, céntrico, facilidades para comunicarte en taxi con los atractivos turísticos. No cuenta con comedor, tiene una pequeña cafetería. La atención del personal es la esperada comercialmente. No me agradó que el agua caliente de la ducha se termina mucho antes de concluir el baño. Las habitaciones no son acogedoras
Bodde här 2 nätter i februari 2023
Svar från Fady Hanna 31 mars 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Grand Villaggio Hotel - Abu DhabiKind regards,Hotel Manager

10/10 Fantastiskt

Jessica Gomes

Bodde här 1 natt i maj 2022
Svar från Bola Nagy 31 mars 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio Hotel - Abu DhabiKind regards,Hotel Manager

10/10 Fantastiskt

saleh

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
رحلة سالم
فندق رائع جديد اثاث جديد ونظيف
Bodde här 1 natt i maj 2022
Svar från Fady Hanna 31 mars 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio Hotel - Abu DhabiKind regards,Hotel Manager

8/10 Bra

Venkatarakesh

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Cleaning Boy opened our room without our permission though I select option do not disturb.
Bodde här 1 natt i maj 2022
Svar från Fady Hanna 31 mars 2023
Warm greetings from Villaggio Hotels and Resorts. On behalf of the team, we would like to extend our gratitude for taking the time sharing your valuable and positive review regarding our services. It is through feedback such as yours that we are able to maintain and further exceed our commitment to customer satisfaction.We thank you for sharing your thoughts with us. And we greatly value your constructive feedback about our services.Again, we highly appreciate your continuous support, and we look forward to welcoming you back to Villaggio Hotel - Abu DhabiKind regards,Hotel Manager