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Recensioner av Nordic Hotel

4.5 out of 5
Nordic Hotel
At BluCabana, Mabushi, Plot 1322 Shehu Yaradua Blvd., Abuja

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 73 av 135 recensioner" "
8 - Bra i betyg. 47 av 135 recensioner" "
6 - Okej i betyg. 9 av 135 recensioner" "
4 - Dåligt i betyg. 3 av 135 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 135 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Hampus

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i maj 2021

8/10 Bra

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel
Nice hotel with good service, The gym pool and restaurant area is excellent Backside is it's location a bit outside town and you have a bit limited gated area if you like to take walks or jogging, but the gym has a good range of machines
Bodde här 5 nätter i juli 2018
Svar från Abraham Gowono 11 sep. 2018
Dear Stefan, We delighted to have accommodated you at the Nordic Hotel, Abuja. We are glad to hear that our facility offers good services and our pool and restaurant you found to be excellent. We are hoping to welcome you again.

10/10 Fantastiskt

Blanetta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The restaurant, “BluCabanna” is on site and a great place to hang out with friends & family. Their menu is very extensive and delicious.The hotel staff are friendly and helpful. Home away from Home
Bodde här 1 natt i februari 2024
Svar från Chidera.U 8 mars 2024
Thank you for your review! We're delighted to hear that you enjoyed your dining experience at BluCabanna and found our staff friendly and helpful. We strive to provide a home away from home for all our guests and are pleased that we could make your stay enjoyable. We look forward to welcoming you back soon!

6/10 Okej

Florian

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hôtel correct pour Abuja.
Hôtel au calme à Abuja. La chambre assez spacieuse. L'internet ne fonctionnait pas très bien. Peu d'espaces de rangement. La nourriture (petit déjeuner, repas) n'est pas exceptionnel. Le personnel est très accueillant. Cependant, j'ai dû payer un départ tardif plus de la moitié du tarif de la chambre, en étant member Gold et je n'ai pas eu de cadeau de bienvenue comme indiqué sur l'annonce.
Bodde här 2 nätter i oktober 2023
Svar från Chidera.U 6 nov. 2023
Cher Florian,Merci pour votre avis. Nous apprécions vos commentaires positifs sur les chambres calmes et spacieuses et notre personnel accueillant.Nous nous excusons pour les problèmes que vous avez rencontrés avec Internet et les espaces de stockage limités. Vos commentaires nous aideront à nous améliorer.Concernant votre départ tardif et l'absence de cadeau de bienvenue, nous nous excusons pour la gêne occasionnée. Nous aborderons ces questions pour garantir une expérience plus fluide à nos précieux clients.Nous espérons avoir l'occasion de mieux vous servir à l'avenir.Cordialement,Chidera,Hotel Manager.

8/10 Bra

Femi

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
A generally nice place to stay. The manager is exceptional, he could be better supported with more empathetic front desk staff.
Bodde här 9 nätter i oktober 2023
Svar från Chidera.U 6 nov. 2023
Dear Femi,Thank you for your review. We're pleased to hear that you found our place generally nice to stay and that our manager left a positive impression.Your feedback about our front desk staff is appreciated, and we will work on providing them with the support and training needed to enhance their empathy and guest service.We look forward to welcoming you back and providing an even better experience in the future.Warm regards,

10/10 Fantastiskt

Dumebi Samuel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Customer service, staff promptness, friendliness and professionalism
Bodde här 6 nätter i oktober 2023
Svar från Chidera.U 25 okt. 2023
We appreciate your kind words about our customer service, staff promptness, friendliness, and professionalism. Your feedback motivates us to continue delivering top-notch service. Thank you for choosing us!

8/10 Bra

Andrew

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel, though access to it is a bit rough - the main road going to it has yet to be finished! Suffers from the usual Nigerian power fluctuations and quite patchy wifi, but the hotel itself is lovely, the food is superb and the service was great. Would happily stay there again.
Bodde här 9 nätter i september 2023
Svar från Chidera.U 25 okt. 2023
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay despite the road access and power fluctuations. We're continuously working to improve our services, and your kind words motivate us to keep striving for excellence. We look forward to welcoming you back on your next visit!

10/10 Fantastiskt

Ronen

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel ( but no access road)
Great hotel. No access road. Breakfast can be improved . But total had a pleasant stay.
Bodde här 3 nätter i september 2023
Svar från Chidera.U 9 okt. 2023
We appreciate your feedback and are delighted to hear you had a pleasant stay at our hotel. We'll certainly consider your suggestions for breakfast improvement. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 Bra

Nabih

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Overall good
Bodde här 4 nätter i oktober 2023
Svar från Chidera.U 9 okt. 2023
Thank you.

8/10 Bra

ADEBAYO

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely
Great hotel
Bodde här 1 natt i september 2023
Svar från Chidera.U 9 okt. 2023
Thank you. :-)

8/10 Bra

Anthony

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Chidera.U 9 okt. 2023
Thank you. :-)

8/10 Bra

Obiebelem

Bodde här 3 nätter i augusti 2023
Svar från Chidera.U 4 sep. 2023
Thank you for your review

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet och personal och service
Simple hotel with great pool, gym and restaurant
The restaurant, pool and gym are fantastic. It's officially not part of the hotel, but it's next to it and you have free access to it. The hotel itself is small. My bed sagged, which wasn't very comfortable. Breakfast (which is served in the lobby of the hotel, not in the great restaurant) is very simple with limited options. But it has the basics. Staff is not super friendly, but ok. Wifi worked quite well. The look and feel of the hotel and room is pleasant.
Bodde här 3 nätter i juli 2023
Svar från Tersoo N. 18 juli 2023
Dear Esteemed Guest,Thank you for your review.We apologise for any inconvenience you encountered while staying with us. All mentioned concerns are noted and are being worked on to make amends.Thank you for your patronage and we hope to accommodate you again.Warm Nordic Regards,Tersoo.

10/10 Fantastiskt

Masam

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel
Bodde här 1 natt i juli 2023
Svar från Tersoo N. 18 juli 2023
Dear Masam,Thank you kindly for your review.We appreciate your patronage and look forward to welcoming you to our facility again.Warm Nordic Regards,Tersoo.

10/10 Fantastiskt

MAHA

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay
Bodde här 1 natt i maj 2023
Svar från Tersoo N. 22 maj 2023
Dear Maha,Thank you for your review.We appreciate your review, and patronage and we look forward to offering accommodation services to you again and again.Warm Nordic Regards,Tersoo.

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cunningly cutting costs on badly run?
It started off as refreshing alternative to the Sheraton and Hilton Transcorp, but now it’s just more of the same. On my previous stay, I booked and paid for a suite in advance and they discreetly checked me into a standard room. It took a call to the booking company to cancel for them to make the arrangements to move after the first night. This time I stayed in a deluxe room and I was cunningly charged twice. Still no sign of a response. They did not ask me to check or sign the bill of incidentals at checkout, it went straight into an envelope. The room itself was disappointing. Air conditioning was noisy but worked. There was no hot water during my stay. At night the music from the bar at reception kept me awake. I don’t understand their preference for giving you two single duvets on a king bed. Is it to save money? They have given up on maintenance. The ornamental clock did not work. Skirting boards were missing from the wall. The room is advertised as including slippers and robes, but they were not included. The soles of my feet turned grey between the shower and bed. The Hotels.com booking says the room comes with a bottle of wine — it didn’t. Service at the bar was poor, with monosyllabic staff. One insisted on escorting me back to my room with 3 soft drinks that I could have carried in my hands, let alone my bag. Check-in was good. Check-out was poor. The glum man at reception took over 10 minutes for a one night stay.
Bodde här 1 natt i februari 2023
Svar från Tersoo. 28 feb. 2023
Dear Esteemed Guests,Thank you for your review.We regret every negative experience you encountered during your stay with us.Your expression will surely help us to improve on our services to our guests. All concerns are noted and will be given due considerations.We apologise for the inconveniences.Thank you for your patronage.Warm Nordic Regards,Tersoo.

6/10 Okej

Queen

Reste med sin partner
I had a terrible stay.. there’s no variety to the breakfast buffet and I was told I get a bottle wine per stay but i got 1first day and the second day zero and when I asked they argued and never gave me… again false advertisement to get customers and they never fulfill it which is stealing so this will be my last time staying here or ever introducing anyone to this hotel until they change their ways.
Svar från Tersoo. 31 jan. 2023
Dear Queen,Thank you for your review.We appreciate your patronage but we will NOT accept the unjustified claim on our brand.The promotion stated 1 BOTTLE OF WINE PER STAY and not PER DAY. You were served a bottle of wine when you checked in.Kindly seek clarification from Expedia please.Warm Nordic Regards,

10/10 Fantastiskt

Dayo

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Nordic Hotel experience was a pleasant surprise, will definitely be back.
Svar från Tersoo. 7 nov. 2022
Dear Dayo,Thank you for your review.We appreciate your patronage and we look forward to your next visit.Warm Nordic Regards,Tersoo.

10/10 Fantastiskt

Dayo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nordic Hotel's been a pleasant surprise, I'll definitely be back.
Svar från Tersoo. 2 nov. 2022
Dear Dayo,Thank you for your review.We are excited reading your review, and we look forward to your return.Thank you for sharing your experience and we appreciate your patronage.Warm Nordic Regards,Tersoo.

8/10 Bra

Tracy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was wonderful except the mattress was like sleeping on a board. Staff was friendly and helpful.
Bodde här 3 nätter i oktober 2022
Svar från Tersoo. 24 okt. 2022
Dear Tracy,Thank you for your review.We sincerely apologize for the challenge with the mattress. We use spring mattress in all our rooms, we will check with the room and do the needful.Thank you for your patronage and we hope to have you stay with us again.Warm Nordic Regards,Tersoo.

10/10 Fantastiskt

Anders

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A superp choice in Abuja when you want a quiet and peaceful stay in positive surroundings.
Bodde här 3 nätter i oktober 2022
Svar från Tersoo. 13 okt. 2022
Dear Anders,Thank you kindly for your review.We appreciate your patronage and we look forward to sharing #nordicfeeling with you and your associates again.Thank you for staying with us.Warm Nordic Regards,Tersoo.

10/10 Fantastiskt

Adrienne

Bodde här 1 natt i augusti 2022
Svar från Tersoo. 5 sep. 2022
Dear Adrienne,Thank you for your review.We appreciate your patronage and look forward to having you stay with us again.Warm Nordic Regards,Tersoo

8/10 Bra

Peter

Reste i grupp, Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Still one of the best places to stay in Abuja, however, I had to beg for the upgrade and wine.
Bodde här 1 natt i augusti 2022
Svar från Tersoo. 5 sep. 2022
Dear Peter,Thank you for your review.We sincerely apologise for any inconvinience you encountered during your stay with us.We hope we can have another opportunity to correct the wrongs.Thank you for your patronage.Warm Nordic Regards,Tersoo.

10/10 Fantastiskt

Peter

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best place to stay in Abuja with friendly staff.
Bodde här 1 natt i augusti 2022
Svar från Tersoo. 5 sep. 2022
Dear Peter,Thank you kindly for your review.We appreciate your patronage and hope to have you stay with us again and again.Warm Nordic Regards,Tersoo.

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable with great servoce/
Bodde här 1 natt i juni 2022

6/10 Okej

Stefan

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Un peu déçu par le côté surfait de cet hôtel
L’hôtel est un peu isolé, loin de tout ; on se sent un peu dans une réserve, enfermé. Le restaurant avec la piscine est assez esthétique, mais dommage que le service laisse à désirer : le personnel pas toujours souriant, efficace ; c’est parfois long, pas alerte, et donc pas à la hauteur des prétentions de l’établissement. La carte est variée, mais peu — voire pas du tout — de gastronomie locale, c’est assez étonnant. Au final, le rapport qualité-prix n’est pas toujours au rendez-vous : les prix sont élevés, voire très élevés pour le pays. Les salades sont plutôt pas mal, évitez les pizzas sans (qui ne sont pas préparées avec de la mozzarella, mais avec un fromage très salé) ou les sandwichs libanais (peu généreux). Il ne vaut mieux pas être français qui aime le vin et pas seulement la bière : pas de possibilité de prendre un verre de vin, ou seulement un seul vin libanais. Les quelques rares autres vins sont proposés uniquement à la bouteille et très cher. Les chambres sont confortables, mais l’hôtel manque cruellement d’âme : c’est assez insipide, froid, peu connecté à la culture et à l’art local. Le service pas toujours à la hauteur : j’ai du insister pour que l’on fasse ma chambre après 3 nuits, et pour avoir ne serait-ce que du papier toilette. Le petit-déjeuner n’est pas fameux, pas de vrais croissants, de pain, un service long, un style international anglo-saxon assez banal (saucisses, omelettes, corn-flakes…) qui laisse peu de place aux autres cultures et usages.
Bodde här 4 nätter i maj 2022

10/10 Fantastiskt

Dumebi Samuel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it was a great stay
Bodde här 3 nätter i juni 2022

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoyed the stay!
Really lovely hotel in Abuja, so clean and really gives a true Scandinavian feel. Had a bit of WIFI issues in my room.
Bodde här 5 nätter i maj 2022

2/10 Väldigt dåligt

Tarik

Affärsresenär
Gillade inte: Personal och service och rummets bekvämlighet
To be avoided
The quality and variety of the food at the breakfast was horrible. It took them 40min to bring an omelet and they did a mistake on it. Very poor choice of food at the buffet. The TV wasnt working in my room. I reported it twice. It wasnt fixed. For sure i ll not go there again. For me it doesnt deserve the 5 stars. It doesnt look like one.
Bodde här 2 nätter i maj 2022

8/10 Bra

Jamie

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall great
Bodde här 7 nätter i maj 2022

2/10 Väldigt dåligt

John

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service
Staff just do not have a clue!
Bodde här 8 nätter i mars 2022

4/10 Dåligt

John

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Customer service built for frustration
Hotel is comfortable and ok but the customer service is basically zero! Breakfast takes up to 40 mins to arrive which given that it is a very very simple basic menu is not acceptable. Report to management and despite the apologies changes nothing! The hotel.com gold rewards are not honoured (as is common with most hotels but hotels.com do not acknowledge that fact) with upgrades not offered even though they were bookable! Try to contact hotels.com priority line or chat assistance and consistently cut off or sent error message! Waste of time! Frustrating stay as easy to make this hotel a good one but they won’t try to improve so why return.
Bodde här 2 nätter i mars 2022

10/10 Fantastiskt

Blanetta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I felt very safe at the property. The BluCabana restaurant was very convenient and had a variety of dishes. The free breakfast could use some upgrading. But I highly recommend this for those of us who are looking for a quiet, restful environment.
Bodde här 3 nätter i mars 2022

6/10 Okej

Nomso

Bodde här 2 nätter i februari 2022

10/10 Fantastiskt

Lynda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is in an excellent location and great customer service from all staff they were very helpful and friendly, particularly Caleb on the front desk. Blue Cabana was conveniently located next door which was great for pool access and ordering food when needed.
Bodde här 10 nätter i januari 2022

10/10 Fantastiskt

Tom

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A very well-run property with extra helpful staff. Very Scandinavian minimalist but quiet and well maintained.
Bodde här 9 nätter i januari 2022
Svar från Abuchi 25 jan. 2022
Dear Tom, Thank you for taking the time out to leave a review for us on this platform. We are very happy that you had a nice stay and the staff were helpful. We look forward to having you around with us. Warm Nordic Regards.

10/10 Fantastiskt

Chenlingzi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly Helpful hotel staff = pleasant time spent. :).
Bodde här 3 nätter i januari 2022

10/10 Fantastiskt

Chenlingzi

Affärsresenär
Thank you for being patient with me and aiding to my needs.
Bodde här 1 natt i januari 2022

8/10 Bra

Chenlingzi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's how a four-star hotel should be. :) Highly positive for going to become a five-star hotel. Eko hotel in Lagos used to be a five-star hotel but they do not follow Covid-19 Health protocol. And the price range of the food not only it was not authentic, but also overly priced--Tex Mex cooked by a caucasian? Staffs takes what they found to be convenient when they cleaned my room--My wooden spoon was stolen, my incense holder was stolen... People from the southern states are up to no good. Whereas, Abuja is safe, with less crime rate, and is very friendly. Only hope the drivers can follow the same road standards internationally. There are lanes, one must follow The Driver's manual and Traffic rules, before somebody get hurt. --A constructive reminder.
Bodde här 3 nätter i januari 2022

4/10 Dåligt

Marie-Paule

Bodde här 4 nätter i januari 2022

8/10 Bra

Victoria

Gillade: Renlighet och personal och service
Good!
It was a very comfortable stay. I opted for early check-in at half the room rate and was upgraded due to the lack of room availability. Unfortunately, my room AC was not working, so I struggled with the heat. I was offered another room to sleep in at night after several attempts to fix the AC. I really enjoyed the restaurant close by. Overall, I did enjoy my stay.
Bodde här 1 natt i december 2021

8/10 Bra

Ada

Bodde här 3 nätter i november 2021
Svar från Abuchi 14 dec. 2021
Thank you for your review

10/10 Fantastiskt

Anders

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2021

10/10 Fantastiskt

Christopher

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel. Friendly and efficient staff. Rooms are clean, quiet and comfortable.
Bodde här 1 natt i oktober 2021

8/10 Bra

Emily

Affärsresenär
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 1 natt i september 2021

10/10 Fantastiskt

Christopher

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best hotel I’ve stayed at in Abuja. Clean, quiet and comfortable rooms. Friendly and efficient staff.
Bodde här 1 natt i augusti 2021

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice and peaceful location. There was a lot of greenery surrounding the walkways outside the hotel. You have direct access to the beautiful pool and gym at the Blu Cabana restaurant next door. The room was super clean and there was really nice interior all throughout the hotel. There’s also complimentary breakfast with options for alternatives if you choose. Overall it was nice and cosy with a minimalist style that gave off this sort of peaceful vibe.
Bodde här 1 natt i juli 2021

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
One of the best places to stay in Abuja.
Bodde här 1 natt i juni 2021

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
I had stayed a night at this hotel before and it seemed good (late check-in, early check out). The hotel itself is very nice looking, you get water in the room everyday, the staff are nice but not helpful. (They literally didn’t resolve any of my issues- they were just nice that’s it) The breakfast is very limited so chances of getting the order wrong are slim - on one day, it took them 1hr to bring my breakfast out (croissant and scrambled eggs) and when they brought it out, not only was it the wrong thing, they also didn’t apologise for bringing it late. When I complained to the assistant manager he said they had run out that’s why I was given something else (with telling me or explain to me why my food was late prior to complaining.) the assistant manager promised a compensation but nothing was offered. The AC in the room also stopped working so I slept in the heat for 2 days. They did offer a room change at about 8pm (I had reported the AC at about 10:45am) but there was no point as I was on my way out to be back for 12:30am and checking out the next morning. It didn’t make any sense to move rooms at that time
Bodde här 7 nätter i april 2021
Svar från Abuchi 20 apr. 2021
Dear Anonymous, Thank you for leaving a review for us on this platform. I apologise for the time it took for your breakfast to be served as we were having some in-house issues. It would interest you to know that the issues have been resolved in regards to the timing of the breakfast. We are sorry for the inconveniences caused because of the AC, and as such I would like to offer you a free night for your next visit. We hope to have you back with us to share in a more positive experience. Warm Nordic Regards,

8/10 Bra

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Das Bett war sehr gut. Nicht gefallen hat mir, dass kein Wasserkocher bzw. Kaffeemaschine auf dem Zimmer war, was aber selbst in kleineren Hotels zum Standard gehört. Das Fernsehprogramm mit gerade einmal 10 Sendern ist einfach ungenügend. Die Generatorenbehausung sillte unbedingt schallgeschützt werden.
Bodde här 4 nätter i mars 2021